(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I am going to pull up a few tools.
What other devices are having this issue?
Here's what I can do for you...
Just to make sure I undersand...
Just to recap...
When was this device purchased?
I'm going to...
Where is the device located?
I want to let you know that this call can take anywhere between 15+ minutes?
How are you doing?
What plans do you have for this weekend?
What type of device will we be working with today?
What can I do for you today?
Next, we will...
What I can do is...
What other issues...
Then I am going to...
What happened to the device before...
I want to gain a clear understanding...
When did it start happening?
I have exhausted all of the required steps...
I am going to transfer you...
Any plans for the holiday
Let me check the previous notes...
I'm get you to the survey.
I'm going to do everything that I can to get this resolved.
Can you grab your device and I can walk you thru ...
I have limited access...
Please stay on the line for the survey.
What is your preferred time to schedule an in-home visit?
How can I help?
I am going to provide you with the phone number...
I have ZERO access to..
Is there anything else that I can assist you with?
