(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can you tell me more details?
Here's what I can do for you...
How is your day going?
Where is the device located?
Just to recap...
I'm going to do everything that I can to get this resolved.
Can you grab your device and I can walk you thru ...
I'm get you to the survey.
Then I am going to...
Where did it start happening?
How can I help?
What type of device will we be working with today?
When was this device purchased?
I am going to provide you with the phone number...
I have ZERO access to..
What I can do is...
I want to gain a clear understanding...
What I am hearing you say is...
Just confirm, you're calling in...
I want to let you know that this call can take anywhere between 15+ minutes?
What can I do for you today?
What other devices are having this issue?
I can take care of that for you.
Any plans for the holiday
I have exhausted all of the required steps...
Let me check the previous notes...
How long has this been happening?
What happened to the device before...
I am going to transfer you...
I am going to pull up a few tools.
How do you normally pay your bill?
How are you doing?
When did it start happening?
I have limited access...
What other issues...
I'm going to...
What plans do you have for this weekend?
Just to make sure I undersand...
What is your preferred time to schedule an in-home visit?
Next, we will...
Is there anything else that I can assist you with?
