computeruptime ismore thana week"I only havemy phone/Idont have apersonalcomputer"caller istaking onspeaker"you are the__th personive spokentoo aboutthis"no phonebycomputerWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comrandombackgroundbeepingmyeducallwantingescalation whenviableworkaround istoo inconvenientto themspamemailVDI callingfrom deskphone withconnectivityissuesangrydoctorvdi notworkingparentticketopen"iverestarted"but uptimesays theydidnt"imcomputerilliterate"someone@'s p1/p1two secsafter postingin that chatMymercypatientforwardedto 3399Chromebook"I am callingon behalf ofdoctor.....who is in theother room"askes aquestion, getscompletelynon relatedanswersomeonetrying toteams msgor email forIT helpstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1selfsubmittedp1/p2"I got anewphone"mfatrying toview currentpaystubs onmypaysomeoneemails theMTS Alldirectoryasking for helpSelf submittedticket with noinformation andthe caller wantsit escalated"Yes Iamdriving"printerqueuespikes rightwhen youget backfrom breakwhy didtier 1 justspikecomputeruptime ismore thana week"I only havemy phone/Idont have apersonalcomputer"caller istaking onspeaker"you are the__th personive spokentoo aboutthis"no phonebycomputerWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comrandombackgroundbeepingmyeducallwantingescalation whenviableworkaround istoo inconvenientto themspamemailVDI callingfrom deskphone withconnectivityissuesangrydoctorvdi notworkingparentticketopen"iverestarted"but uptimesays theydidnt"imcomputerilliterate"someone@'s p1/p1two secsafter postingin that chatMymercypatientforwardedto 3399Chromebook"I am callingon behalf ofdoctor.....who is in theother room"askes aquestion, getscompletelynon relatedanswersomeonetrying toteams msgor email forIT helpstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1selfsubmittedp1/p2"I got anewphone"mfatrying toview currentpaystubs onmypaysomeoneemails theMTS Alldirectoryasking for helpSelf submittedticket with noinformation andthe caller wantsit escalated"Yes Iamdriving"printerqueuespikes rightwhen youget backfrom breakwhy didtier 1 justspike

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. computer uptime is more than a week
  2. "I only have my phone/I dont have a personal computer"
  3. caller is taking on speaker
  4. "you are the __th person ive spoken too about this"
  5. no phone by computer
  6. WFH Called in using jabber and have to restart computer
  7. mercy connect dot open.com
  8. random background beeping
  9. myedu call
  10. wanting escalation when viable workaround is too inconvenient to them
  11. spam email
  12. VDI calling from desk phone with connectivity issues
  13. angry doctor
  14. vdi not working
  15. parent ticket open
  16. "ive restarted" but uptime says they didnt
  17. "im computer illiterate"
  18. someone @'s p1/p1 two secs after posting in that chat
  19. Mymercy patient forwarded to 3399
  20. Chromebook
  21. "I am calling on behalf of doctor..... who is in the other room"
  22. askes a question, gets completely non related answer
  23. someone trying to teams msg or email for IT help
  24. student was not given userid / did not know to use epc.userid
  25. does not know how to use their cell phone
  26. Cant install citrix on Macos X or windows 7/8/8.1
  27. self submitted p1/p2
  28. "I got a new phone"
  29. mfa
  30. trying to view current paystubs on mypay
  31. someone emails the MTS All directory asking for help
  32. Self submitted ticket with no information and the caller wants it escalated
  33. "Yes I am driving"
  34. printer
  35. queue spikes right when you get back from break
  36. why did tier 1 just spike