spamemail"I am callingon behalf ofdoctor.....who is in theother room"randombackgroundbeepingangrydoctorCant installcitrix onMacos X orwindows7/8/8.1mercyconnectdotopen.comsomeonetrying toteams msgor email forIT helpsomeone@'s p1/p1two secsafter postingin that chatwantingescalation whenviableworkaround istoo inconvenientto themstudent wasnot givenuserid / did notknow to useepc.userid"I only havemy phone/Idont have apersonalcomputer"trying toview currentpaystubs onmypayMymercypatientforwardedto 3399no phonebycomputercomputeruptime ismore thana week"you are the__th personive spokentoo aboutthis"printersomeoneemails theMTS Alldirectoryasking for helpmfaselfsubmittedp1/p2caller istaking onspeakerdoes notknow howto use theircell phoneVDI callingfrom deskphone withconnectivityissues"I got anewphone"Chromebook"iverestarted"but uptimesays theydidntmyeducallaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"Self submittedticket with noinformation andthe caller wantsit escalatedvdi notworkingwhy didtier 1 justspikeWFH Calledin usingjabber andhave to restartcomputerqueuespikes rightwhen youget backfrom breakparentticketopen"imcomputerilliterate"spamemail"I am callingon behalf ofdoctor.....who is in theother room"randombackgroundbeepingangrydoctorCant installcitrix onMacos X orwindows7/8/8.1mercyconnectdotopen.comsomeonetrying toteams msgor email forIT helpsomeone@'s p1/p1two secsafter postingin that chatwantingescalation whenviableworkaround istoo inconvenientto themstudent wasnot givenuserid / did notknow to useepc.userid"I only havemy phone/Idont have apersonalcomputer"trying toview currentpaystubs onmypayMymercypatientforwardedto 3399no phonebycomputercomputeruptime ismore thana week"you are the__th personive spokentoo aboutthis"printersomeoneemails theMTS Alldirectoryasking for helpmfaselfsubmittedp1/p2caller istaking onspeakerdoes notknow howto use theircell phoneVDI callingfrom deskphone withconnectivityissues"I got anewphone"Chromebook"iverestarted"but uptimesays theydidntmyeducallaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"Self submittedticket with noinformation andthe caller wantsit escalatedvdi notworkingwhy didtier 1 justspikeWFH Calledin usingjabber andhave to restartcomputerqueuespikes rightwhen youget backfrom breakparentticketopen"imcomputerilliterate"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spam email
  2. "I am calling on behalf of doctor..... who is in the other room"
  3. random background beeping
  4. angry doctor
  5. Cant install citrix on Macos X or windows 7/8/8.1
  6. mercy connect dot open.com
  7. someone trying to teams msg or email for IT help
  8. someone @'s p1/p1 two secs after posting in that chat
  9. wanting escalation when viable workaround is too inconvenient to them
  10. student was not given userid / did not know to use epc.userid
  11. "I only have my phone/I dont have a personal computer"
  12. trying to view current paystubs on mypay
  13. Mymercy patient forwarded to 3399
  14. no phone by computer
  15. computer uptime is more than a week
  16. "you are the __th person ive spoken too about this"
  17. printer
  18. someone emails the MTS All directory asking for help
  19. mfa
  20. self submitted p1/p2
  21. caller is taking on speaker
  22. does not know how to use their cell phone
  23. VDI calling from desk phone with connectivity issues
  24. "I got a new phone"
  25. Chromebook
  26. "ive restarted" but uptime says they didnt
  27. myedu call
  28. askes a question, gets completely non related answer
  29. "Yes I am driving"
  30. Self submitted ticket with no information and the caller wants it escalated
  31. vdi not working
  32. why did tier 1 just spike
  33. WFH Called in using jabber and have to restart computer
  34. queue spikes right when you get back from break
  35. parent ticket open
  36. "im computer illiterate"