someone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspikeMymercypatientforwardedto 3399computeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntdoes notknow howto use theircell phone"Yes Iamdriving"mercyconnectdotopen.comrandombackgroundbeepingqueuespikes rightwhen youget backfrom breakwantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1caller istaking onspeakervdi notworkingaskes aquestion, getscompletelynon relatedanswerWFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"myeducallprinterChromebookselfsubmittedp1/p2"I got anewphone"someonetrying toteams msgor email forIT helpVDI callingfrom deskphone withconnectivityissues"I only havemy phone/Idont have apersonalcomputer"angrydoctorno phonebycomputermfatrying toview currentpaystubs onmypayspamemail"imcomputerilliterate"parentticketopensomeone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspikeMymercypatientforwardedto 3399computeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntdoes notknow howto use theircell phone"Yes Iamdriving"mercyconnectdotopen.comrandombackgroundbeepingqueuespikes rightwhen youget backfrom breakwantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1caller istaking onspeakervdi notworkingaskes aquestion, getscompletelynon relatedanswerWFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"myeducallprinterChromebookselfsubmittedp1/p2"I got anewphone"someonetrying toteams msgor email forIT helpVDI callingfrom deskphone withconnectivityissues"I only havemy phone/Idont have apersonalcomputer"angrydoctorno phonebycomputermfatrying toview currentpaystubs onmypayspamemail"imcomputerilliterate"parentticketopen

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. someone @'s p1/p1 two secs after posting in that chat
  2. "I am calling on behalf of doctor..... who is in the other room"
  3. why did tier 1 just spike
  4. Mymercy patient forwarded to 3399
  5. computer uptime is more than a week
  6. student was not given userid / did not know to use epc.userid
  7. Self submitted ticket with no information and the caller wants it escalated
  8. someone emails the MTS All directory asking for help
  9. "ive restarted" but uptime says they didnt
  10. does not know how to use their cell phone
  11. "Yes I am driving"
  12. mercy connect dot open.com
  13. random background beeping
  14. queue spikes right when you get back from break
  15. wanting escalation when viable workaround is too inconvenient to them
  16. Cant install citrix on Macos X or windows 7/8/8.1
  17. caller is taking on speaker
  18. vdi not working
  19. askes a question, gets completely non related answer
  20. WFH Called in using jabber and have to restart computer
  21. "you are the __th person ive spoken too about this"
  22. myedu call
  23. printer
  24. Chromebook
  25. self submitted p1/p2
  26. "I got a new phone"
  27. someone trying to teams msg or email for IT help
  28. VDI calling from desk phone with connectivity issues
  29. "I only have my phone/I dont have a personal computer"
  30. angry doctor
  31. no phone by computer
  32. mfa
  33. trying to view current paystubs on mypay
  34. spam email
  35. "im computer illiterate"
  36. parent ticket open