"imcomputerilliterate"Self submittedticket with noinformation andthe caller wantsit escalatedselfsubmittedp1/p2randombackgroundbeepingsomeonetrying toteams msgor email forIT helpspamemail"Yes Iamdriving"student wasnot givenuserid / did notknow to useepc.userid"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakdoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpprinterMymercypatientforwardedto 3399"iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1computeruptime ismore thana weekno phonebycomputercaller istaking onspeaker"I am callingon behalf ofdoctor.....who is in theother room"someone@'s p1/p1two secsafter postingin that chattrying toview currentpaystubs onmypaywhy didtier 1 justspikeChromebook"I got anewphone"mfaangrydoctorWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themparentticketopen"I only havemy phone/Idont have apersonalcomputer"VDI callingfrom deskphone withconnectivityissuesvdi notworkingmyeducall"imcomputerilliterate"Self submittedticket with noinformation andthe caller wantsit escalatedselfsubmittedp1/p2randombackgroundbeepingsomeonetrying toteams msgor email forIT helpspamemail"Yes Iamdriving"student wasnot givenuserid / did notknow to useepc.userid"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakdoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpprinterMymercypatientforwardedto 3399"iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1computeruptime ismore thana weekno phonebycomputercaller istaking onspeaker"I am callingon behalf ofdoctor.....who is in theother room"someone@'s p1/p1two secsafter postingin that chattrying toview currentpaystubs onmypaywhy didtier 1 justspikeChromebook"I got anewphone"mfaangrydoctorWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themparentticketopen"I only havemy phone/Idont have apersonalcomputer"VDI callingfrom deskphone withconnectivityissuesvdi notworkingmyeducall

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "im computer illiterate"
  2. Self submitted ticket with no information and the caller wants it escalated
  3. self submitted p1/p2
  4. random background beeping
  5. someone trying to teams msg or email for IT help
  6. spam email
  7. "Yes I am driving"
  8. student was not given userid / did not know to use epc.userid
  9. "you are the __th person ive spoken too about this"
  10. queue spikes right when you get back from break
  11. does not know how to use their cell phone
  12. askes a question, gets completely non related answer
  13. someone emails the MTS All directory asking for help
  14. printer
  15. Mymercy patient forwarded to 3399
  16. "ive restarted" but uptime says they didnt
  17. Cant install citrix on Macos X or windows 7/8/8.1
  18. computer uptime is more than a week
  19. no phone by computer
  20. caller is taking on speaker
  21. "I am calling on behalf of doctor..... who is in the other room"
  22. someone @'s p1/p1 two secs after posting in that chat
  23. trying to view current paystubs on mypay
  24. why did tier 1 just spike
  25. Chromebook
  26. "I got a new phone"
  27. mfa
  28. angry doctor
  29. WFH Called in using jabber and have to restart computer
  30. mercy connect dot open.com
  31. wanting escalation when viable workaround is too inconvenient to them
  32. parent ticket open
  33. "I only have my phone/I dont have a personal computer"
  34. VDI calling from desk phone with connectivity issues
  35. vdi not working
  36. myedu call