someone@'s p1/p1two secsafter postingin that chatstudent wasnot givenuserid / did notknow to useepc.userid"imcomputerilliterate""I only havemy phone/Idont have apersonalcomputer"Chromebooksomeonetrying toteams msgor email forIT helpcomputeruptime ismore thana weekmfa"Yes Iamdriving"vdi notworkingMymercypatientforwardedto 3399spamemailno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phonemyeducallaskes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypaysomeoneemails theMTS Alldirectoryasking for helprandombackgroundbeepingwhy didtier 1 justspikeprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedparentticketopenVDI callingfrom deskphone withconnectivityissues"you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room"WFH Calledin usingjabber andhave to restartcomputerCant installcitrix onMacos X orwindows7/8/8.1selfsubmittedp1/p2"iverestarted"but uptimesays theydidntangrydoctor"I got anewphone"mercyconnectdotopen.comcaller istaking onspeakersomeone@'s p1/p1two secsafter postingin that chatstudent wasnot givenuserid / did notknow to useepc.userid"imcomputerilliterate""I only havemy phone/Idont have apersonalcomputer"Chromebooksomeonetrying toteams msgor email forIT helpcomputeruptime ismore thana weekmfa"Yes Iamdriving"vdi notworkingMymercypatientforwardedto 3399spamemailno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phonemyeducallaskes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypaysomeoneemails theMTS Alldirectoryasking for helprandombackgroundbeepingwhy didtier 1 justspikeprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedparentticketopenVDI callingfrom deskphone withconnectivityissues"you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room"WFH Calledin usingjabber andhave to restartcomputerCant installcitrix onMacos X orwindows7/8/8.1selfsubmittedp1/p2"iverestarted"but uptimesays theydidntangrydoctor"I got anewphone"mercyconnectdotopen.comcaller istaking onspeaker

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. someone @'s p1/p1 two secs after posting in that chat
  2. student was not given userid / did not know to use epc.userid
  3. "im computer illiterate"
  4. "I only have my phone/I dont have a personal computer"
  5. Chromebook
  6. someone trying to teams msg or email for IT help
  7. computer uptime is more than a week
  8. mfa
  9. "Yes I am driving"
  10. vdi not working
  11. Mymercy patient forwarded to 3399
  12. spam email
  13. no phone by computer
  14. wanting escalation when viable workaround is too inconvenient to them
  15. does not know how to use their cell phone
  16. myedu call
  17. askes a question, gets completely non related answer
  18. trying to view current paystubs on mypay
  19. someone emails the MTS All directory asking for help
  20. random background beeping
  21. why did tier 1 just spike
  22. printer
  23. queue spikes right when you get back from break
  24. Self submitted ticket with no information and the caller wants it escalated
  25. parent ticket open
  26. VDI calling from desk phone with connectivity issues
  27. "you are the __th person ive spoken too about this"
  28. "I am calling on behalf of doctor..... who is in the other room"
  29. WFH Called in using jabber and have to restart computer
  30. Cant install citrix on Macos X or windows 7/8/8.1
  31. self submitted p1/p2
  32. "ive restarted" but uptime says they didnt
  33. angry doctor
  34. "I got a new phone"
  35. mercy connect dot open.com
  36. caller is taking on speaker