"you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chat"I only havemy phone/Idont have apersonalcomputer"Mymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for help"I am callingon behalf ofdoctor.....who is in theother room"askes aquestion, getscompletelynon relatedanswermfaSelf submittedticket with noinformation andthe caller wantsit escalatedtrying toview currentpaystubs onmypaywhy didtier 1 justspikevdi notworkingVDI callingfrom deskphone withconnectivityissuesqueuespikes rightwhen youget backfrom break"imcomputerilliterate"no phonebycomputerselfsubmittedp1/p2caller istaking onspeakerChromebookcomputeruptime ismore thana weeksomeonetrying toteams msgor email forIT help"iverestarted"but uptimesays theydidnt"I got anewphone"myeducallparentticketopenangrydoctorprinterCant installcitrix onMacos X orwindows7/8/8.1spamemail"Yes Iamdriving"wantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phone"you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chat"I only havemy phone/Idont have apersonalcomputer"Mymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridWFH Calledin usingjabber andhave to restartcomputermercyconnectdotopen.comrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for help"I am callingon behalf ofdoctor.....who is in theother room"askes aquestion, getscompletelynon relatedanswermfaSelf submittedticket with noinformation andthe caller wantsit escalatedtrying toview currentpaystubs onmypaywhy didtier 1 justspikevdi notworkingVDI callingfrom deskphone withconnectivityissuesqueuespikes rightwhen youget backfrom break"imcomputerilliterate"no phonebycomputerselfsubmittedp1/p2caller istaking onspeakerChromebookcomputeruptime ismore thana weeksomeonetrying toteams msgor email forIT help"iverestarted"but uptimesays theydidnt"I got anewphone"myeducallparentticketopenangrydoctorprinterCant installcitrix onMacos X orwindows7/8/8.1spamemail"Yes Iamdriving"wantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phone

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. "you are the __th person ive spoken too about this"
  2. someone @'s p1/p1 two secs after posting in that chat
  3. "I only have my phone/I dont have a personal computer"
  4. Mymercy patient forwarded to 3399
  5. student was not given userid / did not know to use epc.userid
  6. WFH Called in using jabber and have to restart computer
  7. mercy connect dot open.com
  8. random background beeping
  9. someone emails the MTS All directory asking for help
  10. "I am calling on behalf of doctor..... who is in the other room"
  11. askes a question, gets completely non related answer
  12. mfa
  13. Self submitted ticket with no information and the caller wants it escalated
  14. trying to view current paystubs on mypay
  15. why did tier 1 just spike
  16. vdi not working
  17. VDI calling from desk phone with connectivity issues
  18. queue spikes right when you get back from break
  19. "im computer illiterate"
  20. no phone by computer
  21. self submitted p1/p2
  22. caller is taking on speaker
  23. Chromebook
  24. computer uptime is more than a week
  25. someone trying to teams msg or email for IT help
  26. "ive restarted" but uptime says they didnt
  27. "I got a new phone"
  28. myedu call
  29. parent ticket open
  30. angry doctor
  31. printer
  32. Cant install citrix on Macos X or windows 7/8/8.1
  33. spam email
  34. "Yes I am driving"
  35. wanting escalation when viable workaround is too inconvenient to them
  36. does not know how to use their cell phone