queuespikes rightwhen youget backfrom break"iverestarted"but uptimesays theydidntMymercypatientforwardedto 3399"I am callingon behalf ofdoctor.....who is in theother room""imcomputerilliterate"spamemailCant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesmfawhy didtier 1 justspikecomputeruptime ismore thana weeksomeoneemails theMTS Alldirectoryasking for helpselfsubmittedp1/p2Self submittedticket with noinformation andthe caller wantsit escalatedstudent wasnot givenuserid / did notknow to useepc.userid"I only havemy phone/Idont have apersonalcomputer""you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpprinter"I got anewphone"parentticketopenwantingescalation whenviableworkaround istoo inconvenientto themsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputerdoes notknow howto use theircell phonemercyconnectdotopen.com"Yes Iamdriving"vdi notworkingangrydoctorChromebookWFH Calledin usingjabber andhave to restartcomputercaller istaking onspeakeraskes aquestion, getscompletelynon relatedanswerrandombackgroundbeepingmyeducalltrying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom break"iverestarted"but uptimesays theydidntMymercypatientforwardedto 3399"I am callingon behalf ofdoctor.....who is in theother room""imcomputerilliterate"spamemailCant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesmfawhy didtier 1 justspikecomputeruptime ismore thana weeksomeoneemails theMTS Alldirectoryasking for helpselfsubmittedp1/p2Self submittedticket with noinformation andthe caller wantsit escalatedstudent wasnot givenuserid / did notknow to useepc.userid"I only havemy phone/Idont have apersonalcomputer""you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpprinter"I got anewphone"parentticketopenwantingescalation whenviableworkaround istoo inconvenientto themsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputerdoes notknow howto use theircell phonemercyconnectdotopen.com"Yes Iamdriving"vdi notworkingangrydoctorChromebookWFH Calledin usingjabber andhave to restartcomputercaller istaking onspeakeraskes aquestion, getscompletelynon relatedanswerrandombackgroundbeepingmyeducalltrying toview currentpaystubs onmypay

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. queue spikes right when you get back from break
  2. "ive restarted" but uptime says they didnt
  3. Mymercy patient forwarded to 3399
  4. "I am calling on behalf of doctor..... who is in the other room"
  5. "im computer illiterate"
  6. spam email
  7. Cant install citrix on Macos X or windows 7/8/8.1
  8. VDI calling from desk phone with connectivity issues
  9. mfa
  10. why did tier 1 just spike
  11. computer uptime is more than a week
  12. someone emails the MTS All directory asking for help
  13. self submitted p1/p2
  14. Self submitted ticket with no information and the caller wants it escalated
  15. student was not given userid / did not know to use epc.userid
  16. "I only have my phone/I dont have a personal computer"
  17. "you are the __th person ive spoken too about this"
  18. someone trying to teams msg or email for IT help
  19. printer
  20. "I got a new phone"
  21. parent ticket open
  22. wanting escalation when viable workaround is too inconvenient to them
  23. someone @'s p1/p1 two secs after posting in that chat
  24. no phone by computer
  25. does not know how to use their cell phone
  26. mercy connect dot open.com
  27. "Yes I am driving"
  28. vdi not working
  29. angry doctor
  30. Chromebook
  31. WFH Called in using jabber and have to restart computer
  32. caller is taking on speaker
  33. askes a question, gets completely non related answer
  34. random background beeping
  35. myedu call
  36. trying to view current paystubs on mypay