trying toview currentpaystubs onmypayselfsubmittedp1/p2computeruptime ismore thana weekVDI callingfrom deskphone withconnectivityissuesaskes aquestion, getscompletelynon relatedanswer"I only havemy phone/Idont have apersonalcomputer"mercyconnectdotopen.comangrydoctorcaller istaking onspeaker"iverestarted"but uptimesays theydidntwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis""I got anewphone""Yes Iamdriving"vdi notworkingspamemailprinterrandombackgroundbeepingWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpmfaMymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspike"imcomputerilliterate"parentticketopenmyeducallChromebookCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakno phonebycomputerdoes notknow howto use theircell phonetrying toview currentpaystubs onmypayselfsubmittedp1/p2computeruptime ismore thana weekVDI callingfrom deskphone withconnectivityissuesaskes aquestion, getscompletelynon relatedanswer"I only havemy phone/Idont have apersonalcomputer"mercyconnectdotopen.comangrydoctorcaller istaking onspeaker"iverestarted"but uptimesays theydidntwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis""I got anewphone""Yes Iamdriving"vdi notworkingspamemailprinterrandombackgroundbeepingWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpmfaMymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspike"imcomputerilliterate"parentticketopenmyeducallChromebookCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakno phonebycomputerdoes notknow howto use theircell phone

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. trying to view current paystubs on mypay
  2. self submitted p1/p2
  3. computer uptime is more than a week
  4. VDI calling from desk phone with connectivity issues
  5. askes a question, gets completely non related answer
  6. "I only have my phone/I dont have a personal computer"
  7. mercy connect dot open.com
  8. angry doctor
  9. caller is taking on speaker
  10. "ive restarted" but uptime says they didnt
  11. wanting escalation when viable workaround is too inconvenient to them
  12. "you are the __th person ive spoken too about this"
  13. "I got a new phone"
  14. "Yes I am driving"
  15. vdi not working
  16. spam email
  17. printer
  18. random background beeping
  19. WFH Called in using jabber and have to restart computer
  20. someone emails the MTS All directory asking for help
  21. mfa
  22. Mymercy patient forwarded to 3399
  23. student was not given userid / did not know to use epc.userid
  24. someone trying to teams msg or email for IT help
  25. "I am calling on behalf of doctor..... who is in the other room"
  26. why did tier 1 just spike
  27. "im computer illiterate"
  28. parent ticket open
  29. myedu call
  30. Chromebook
  31. Cant install citrix on Macos X or windows 7/8/8.1
  32. Self submitted ticket with no information and the caller wants it escalated
  33. someone @'s p1/p1 two secs after posting in that chat
  34. queue spikes right when you get back from break
  35. no phone by computer
  36. does not know how to use their cell phone