mercyconnectdotopen.comMymercypatientforwardedto 3399"imcomputerilliterate"computeruptime ismore thana weekspamemailWFH Calledin usingjabber andhave to restartcomputertrying toview currentpaystubs onmypaySelf submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpparentticketopensomeoneemails theMTS Alldirectoryasking for helpmyeducallvdi notworkingCant installcitrix onMacos X orwindows7/8/8.1"you are the__th personive spokentoo aboutthis"student wasnot givenuserid / did notknow to useepc.userid"iverestarted"but uptimesays theydidntselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakVDI callingfrom deskphone withconnectivityissuesChromebookprinterrandombackgroundbeeping"I only havemy phone/Idont have apersonalcomputer""I got anewphone"askes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"wantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phoneangrydoctormfano phonebycomputercaller istaking onspeaker"Yes Iamdriving"mercyconnectdotopen.comMymercypatientforwardedto 3399"imcomputerilliterate"computeruptime ismore thana weekspamemailWFH Calledin usingjabber andhave to restartcomputertrying toview currentpaystubs onmypaySelf submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpparentticketopensomeoneemails theMTS Alldirectoryasking for helpmyeducallvdi notworkingCant installcitrix onMacos X orwindows7/8/8.1"you are the__th personive spokentoo aboutthis"student wasnot givenuserid / did notknow to useepc.userid"iverestarted"but uptimesays theydidntselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakVDI callingfrom deskphone withconnectivityissuesChromebookprinterrandombackgroundbeeping"I only havemy phone/Idont have apersonalcomputer""I got anewphone"askes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"wantingescalation whenviableworkaround istoo inconvenientto themdoes notknow howto use theircell phoneangrydoctormfano phonebycomputercaller istaking onspeaker"Yes Iamdriving"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. mercy connect dot open.com
  2. Mymercy patient forwarded to 3399
  3. "im computer illiterate"
  4. computer uptime is more than a week
  5. spam email
  6. WFH Called in using jabber and have to restart computer
  7. trying to view current paystubs on mypay
  8. Self submitted ticket with no information and the caller wants it escalated
  9. someone trying to teams msg or email for IT help
  10. parent ticket open
  11. someone emails the MTS All directory asking for help
  12. myedu call
  13. vdi not working
  14. Cant install citrix on Macos X or windows 7/8/8.1
  15. "you are the __th person ive spoken too about this"
  16. student was not given userid / did not know to use epc.userid
  17. "ive restarted" but uptime says they didnt
  18. self submitted p1/p2
  19. queue spikes right when you get back from break
  20. VDI calling from desk phone with connectivity issues
  21. Chromebook
  22. printer
  23. random background beeping
  24. "I only have my phone/I dont have a personal computer"
  25. "I got a new phone"
  26. askes a question, gets completely non related answer
  27. why did tier 1 just spike
  28. someone @'s p1/p1 two secs after posting in that chat
  29. "I am calling on behalf of doctor..... who is in the other room"
  30. wanting escalation when viable workaround is too inconvenient to them
  31. does not know how to use their cell phone
  32. angry doctor
  33. mfa
  34. no phone by computer
  35. caller is taking on speaker
  36. "Yes I am driving"