WFH Calledin usingjabber andhave to restartcomputermfatrying toview currentpaystubs onmypayrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntno phonebycomputer"you are the__th personive spokentoo aboutthis"computeruptime ismore thana weekspamemailSelf submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatstudent wasnot givenuserid / did notknow to useepc.useridmercyconnectdotopen.comdoes notknow howto use theircell phonewantingescalation whenviableworkaround istoo inconvenientto themprinter"I got anewphone"angrydoctorwhy didtier 1 justspikeparentticketopen"I only havemy phone/Idont have apersonalcomputer"Chromebook"Yes Iamdriving"vdi notworking"imcomputerilliterate"queuespikes rightwhen youget backfrom breakMymercypatientforwardedto 3399caller istaking onspeakeraskes aquestion, getscompletelynon relatedanswerVDI callingfrom deskphone withconnectivityissuessomeonetrying toteams msgor email forIT helpmyeducallselfsubmittedp1/p2"I am callingon behalf ofdoctor.....who is in theother room"Cant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputermfatrying toview currentpaystubs onmypayrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntno phonebycomputer"you are the__th personive spokentoo aboutthis"computeruptime ismore thana weekspamemailSelf submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatstudent wasnot givenuserid / did notknow to useepc.useridmercyconnectdotopen.comdoes notknow howto use theircell phonewantingescalation whenviableworkaround istoo inconvenientto themprinter"I got anewphone"angrydoctorwhy didtier 1 justspikeparentticketopen"I only havemy phone/Idont have apersonalcomputer"Chromebook"Yes Iamdriving"vdi notworking"imcomputerilliterate"queuespikes rightwhen youget backfrom breakMymercypatientforwardedto 3399caller istaking onspeakeraskes aquestion, getscompletelynon relatedanswerVDI callingfrom deskphone withconnectivityissuessomeonetrying toteams msgor email forIT helpmyeducallselfsubmittedp1/p2"I am callingon behalf ofdoctor.....who is in theother room"Cant installcitrix onMacos X orwindows7/8/8.1

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WFH Called in using jabber and have to restart computer
  2. mfa
  3. trying to view current paystubs on mypay
  4. random background beeping
  5. someone emails the MTS All directory asking for help
  6. "ive restarted" but uptime says they didnt
  7. no phone by computer
  8. "you are the __th person ive spoken too about this"
  9. computer uptime is more than a week
  10. spam email
  11. Self submitted ticket with no information and the caller wants it escalated
  12. someone @'s p1/p1 two secs after posting in that chat
  13. student was not given userid / did not know to use epc.userid
  14. mercy connect dot open.com
  15. does not know how to use their cell phone
  16. wanting escalation when viable workaround is too inconvenient to them
  17. printer
  18. "I got a new phone"
  19. angry doctor
  20. why did tier 1 just spike
  21. parent ticket open
  22. "I only have my phone/I dont have a personal computer"
  23. Chromebook
  24. "Yes I am driving"
  25. vdi not working
  26. "im computer illiterate"
  27. queue spikes right when you get back from break
  28. Mymercy patient forwarded to 3399
  29. caller is taking on speaker
  30. askes a question, gets completely non related answer
  31. VDI calling from desk phone with connectivity issues
  32. someone trying to teams msg or email for IT help
  33. myedu call
  34. self submitted p1/p2
  35. "I am calling on behalf of doctor..... who is in the other room"
  36. Cant install citrix on Macos X or windows 7/8/8.1