angrydoctormercyconnectdotopen.com"imcomputerilliterate"mfadoes notknow howto use theircell phoneselfsubmittedp1/p2"I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidnt"you are the__th personive spokentoo aboutthis"Cant installcitrix onMacos X orwindows7/8/8.1randombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chatwantingescalation whenviableworkaround istoo inconvenientto themmyeducallno phonebycomputer"I only havemy phone/Idont have apersonalcomputer"vdi notworkingWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedcaller istaking onspeakersomeonetrying toteams msgor email forIT help"Yes Iamdriving"Mymercypatientforwardedto 3399parentticketopen"I got anewphone"trying toview currentpaystubs onmypayVDI callingfrom deskphone withconnectivityissuesstudent wasnot givenuserid / did notknow to useepc.useridaskes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikecomputeruptime ismore thana weekspamemailChromebookangrydoctormercyconnectdotopen.com"imcomputerilliterate"mfadoes notknow howto use theircell phoneselfsubmittedp1/p2"I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidnt"you are the__th personive spokentoo aboutthis"Cant installcitrix onMacos X orwindows7/8/8.1randombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chatwantingescalation whenviableworkaround istoo inconvenientto themmyeducallno phonebycomputer"I only havemy phone/Idont have apersonalcomputer"vdi notworkingWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedcaller istaking onspeakersomeonetrying toteams msgor email forIT help"Yes Iamdriving"Mymercypatientforwardedto 3399parentticketopen"I got anewphone"trying toview currentpaystubs onmypayVDI callingfrom deskphone withconnectivityissuesstudent wasnot givenuserid / did notknow to useepc.useridaskes aquestion, getscompletelynon relatedanswerwhy didtier 1 justspikecomputeruptime ismore thana weekspamemailChromebook

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. angry doctor
  2. mercy connect dot open.com
  3. "im computer illiterate"
  4. mfa
  5. does not know how to use their cell phone
  6. self submitted p1/p2
  7. "I am calling on behalf of doctor..... who is in the other room"
  8. "ive restarted" but uptime says they didnt
  9. "you are the __th person ive spoken too about this"
  10. Cant install citrix on Macos X or windows 7/8/8.1
  11. random background beeping
  12. someone @'s p1/p1 two secs after posting in that chat
  13. wanting escalation when viable workaround is too inconvenient to them
  14. myedu call
  15. no phone by computer
  16. "I only have my phone/I dont have a personal computer"
  17. vdi not working
  18. WFH Called in using jabber and have to restart computer
  19. someone emails the MTS All directory asking for help
  20. printer
  21. queue spikes right when you get back from break
  22. Self submitted ticket with no information and the caller wants it escalated
  23. caller is taking on speaker
  24. someone trying to teams msg or email for IT help
  25. "Yes I am driving"
  26. Mymercy patient forwarded to 3399
  27. parent ticket open
  28. "I got a new phone"
  29. trying to view current paystubs on mypay
  30. VDI calling from desk phone with connectivity issues
  31. student was not given userid / did not know to use epc.userid
  32. askes a question, gets completely non related answer
  33. why did tier 1 just spike
  34. computer uptime is more than a week
  35. spam email
  36. Chromebook