parentticketopenselfsubmittedp1/p2Chromebookwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"mfaangrydoctorsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpVDI callingfrom deskphone withconnectivityissuesspamemailprinter"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"no phonebycomputer"you are the__th personive spokentoo aboutthis"myeducallMymercypatientforwardedto 3399caller istaking onspeaker"iverestarted"but uptimesays theydidntrandombackgroundbeepingmercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatvdi notworkingparentticketopenselfsubmittedp1/p2Chromebookwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1wantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"mfaangrydoctorsomeonetrying toteams msgor email forIT help"I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpVDI callingfrom deskphone withconnectivityissuesspamemailprinter"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"no phonebycomputer"you are the__th personive spokentoo aboutthis"myeducallMymercypatientforwardedto 3399caller istaking onspeaker"iverestarted"but uptimesays theydidntrandombackgroundbeepingmercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswer"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatvdi notworking

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. parent ticket open
  2. self submitted p1/p2
  3. Chromebook
  4. why did tier 1 just spike
  5. Self submitted ticket with no information and the caller wants it escalated
  6. Cant install citrix on Macos X or windows 7/8/8.1
  7. wanting escalation when viable workaround is too inconvenient to them
  8. "I only have my phone/I dont have a personal computer"
  9. mfa
  10. angry doctor
  11. someone trying to teams msg or email for IT help
  12. "I am calling on behalf of doctor..... who is in the other room"
  13. trying to view current paystubs on mypay
  14. queue spikes right when you get back from break
  15. WFH Called in using jabber and have to restart computer
  16. someone emails the MTS All directory asking for help
  17. VDI calling from desk phone with connectivity issues
  18. spam email
  19. printer
  20. "I got a new phone"
  21. computer uptime is more than a week
  22. "im computer illiterate"
  23. no phone by computer
  24. "you are the __th person ive spoken too about this"
  25. myedu call
  26. Mymercy patient forwarded to 3399
  27. caller is taking on speaker
  28. "ive restarted" but uptime says they didnt
  29. random background beeping
  30. mercy connect dot open.com
  31. student was not given userid / did not know to use epc.userid
  32. does not know how to use their cell phone
  33. askes a question, gets completely non related answer
  34. "Yes I am driving"
  35. someone @'s p1/p1 two secs after posting in that chat
  36. vdi not working