Self submittedticket with noinformation andthe caller wantsit escalatedChromebook"I got anewphone"WFH Calledin usingjabber andhave to restartcomputerspamemail"I am callingon behalf ofdoctor.....who is in theother room"caller istaking onspeakertrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useridsomeoneemails theMTS Alldirectoryasking for helpcomputeruptime ismore thana weekdoes notknow howto use theircell phonemfaprinterparentticketopenvdi notworking"Yes Iamdriving"askes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakno phonebycomputerMymercypatientforwardedto 3399Cant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2myeducallsomeonetrying toteams msgor email forIT help"imcomputerilliterate"randombackgroundbeeping"iverestarted"but uptimesays theydidntwantingescalation whenviableworkaround istoo inconvenientto themangrydoctorwhy didtier 1 justspike"I only havemy phone/Idont have apersonalcomputer""you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chatmercyconnectdotopen.comSelf submittedticket with noinformation andthe caller wantsit escalatedChromebook"I got anewphone"WFH Calledin usingjabber andhave to restartcomputerspamemail"I am callingon behalf ofdoctor.....who is in theother room"caller istaking onspeakertrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useridsomeoneemails theMTS Alldirectoryasking for helpcomputeruptime ismore thana weekdoes notknow howto use theircell phonemfaprinterparentticketopenvdi notworking"Yes Iamdriving"askes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakno phonebycomputerMymercypatientforwardedto 3399Cant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2myeducallsomeonetrying toteams msgor email forIT help"imcomputerilliterate"randombackgroundbeeping"iverestarted"but uptimesays theydidntwantingescalation whenviableworkaround istoo inconvenientto themangrydoctorwhy didtier 1 justspike"I only havemy phone/Idont have apersonalcomputer""you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chatmercyconnectdotopen.com

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Self submitted ticket with no information and the caller wants it escalated
  2. Chromebook
  3. "I got a new phone"
  4. WFH Called in using jabber and have to restart computer
  5. spam email
  6. "I am calling on behalf of doctor..... who is in the other room"
  7. caller is taking on speaker
  8. trying to view current paystubs on mypay
  9. student was not given userid / did not know to use epc.userid
  10. someone emails the MTS All directory asking for help
  11. computer uptime is more than a week
  12. does not know how to use their cell phone
  13. mfa
  14. printer
  15. parent ticket open
  16. vdi not working
  17. "Yes I am driving"
  18. askes a question, gets completely non related answer
  19. queue spikes right when you get back from break
  20. no phone by computer
  21. Mymercy patient forwarded to 3399
  22. Cant install citrix on Macos X or windows 7/8/8.1
  23. VDI calling from desk phone with connectivity issues
  24. self submitted p1/p2
  25. myedu call
  26. someone trying to teams msg or email for IT help
  27. "im computer illiterate"
  28. random background beeping
  29. "ive restarted" but uptime says they didnt
  30. wanting escalation when viable workaround is too inconvenient to them
  31. angry doctor
  32. why did tier 1 just spike
  33. "I only have my phone/I dont have a personal computer"
  34. "you are the __th person ive spoken too about this"
  35. someone @'s p1/p1 two secs after posting in that chat
  36. mercy connect dot open.com