someoneemails theMTS Alldirectoryasking for helpselfsubmittedp1/p2angrydoctorparentticketopen"imcomputerilliterate""I got anewphone"wantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"spamemailCant installcitrix onMacos X orwindows7/8/8.1"I am callingon behalf ofdoctor.....who is in theother room"computeruptime ismore thana week"you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chatmercyconnectdotopen.comtrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakersomeonetrying toteams msgor email forIT helpqueuespikes rightwhen youget backfrom breakMymercypatientforwardedto 3399does notknow howto use theircell phonemfaVDI callingfrom deskphone withconnectivityissuesChromebookaskes aquestion, getscompletelynon relatedanswermyeducallwhy didtier 1 justspikeprinter"Yes Iamdriving""iverestarted"but uptimesays theydidntno phonebycomputervdi notworkingSelf submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeepingWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for helpselfsubmittedp1/p2angrydoctorparentticketopen"imcomputerilliterate""I got anewphone"wantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"spamemailCant installcitrix onMacos X orwindows7/8/8.1"I am callingon behalf ofdoctor.....who is in theother room"computeruptime ismore thana week"you are the__th personive spokentoo aboutthis"someone@'s p1/p1two secsafter postingin that chatmercyconnectdotopen.comtrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakersomeonetrying toteams msgor email forIT helpqueuespikes rightwhen youget backfrom breakMymercypatientforwardedto 3399does notknow howto use theircell phonemfaVDI callingfrom deskphone withconnectivityissuesChromebookaskes aquestion, getscompletelynon relatedanswermyeducallwhy didtier 1 justspikeprinter"Yes Iamdriving""iverestarted"but uptimesays theydidntno phonebycomputervdi notworkingSelf submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeepingWFH Calledin usingjabber andhave to restartcomputer

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. someone emails the MTS All directory asking for help
  2. self submitted p1/p2
  3. angry doctor
  4. parent ticket open
  5. "im computer illiterate"
  6. "I got a new phone"
  7. wanting escalation when viable workaround is too inconvenient to them
  8. "I only have my phone/I dont have a personal computer"
  9. spam email
  10. Cant install citrix on Macos X or windows 7/8/8.1
  11. "I am calling on behalf of doctor..... who is in the other room"
  12. computer uptime is more than a week
  13. "you are the __th person ive spoken too about this"
  14. someone @'s p1/p1 two secs after posting in that chat
  15. mercy connect dot open.com
  16. trying to view current paystubs on mypay
  17. student was not given userid / did not know to use epc.userid
  18. caller is taking on speaker
  19. someone trying to teams msg or email for IT help
  20. queue spikes right when you get back from break
  21. Mymercy patient forwarded to 3399
  22. does not know how to use their cell phone
  23. mfa
  24. VDI calling from desk phone with connectivity issues
  25. Chromebook
  26. askes a question, gets completely non related answer
  27. myedu call
  28. why did tier 1 just spike
  29. printer
  30. "Yes I am driving"
  31. "ive restarted" but uptime says they didnt
  32. no phone by computer
  33. vdi not working
  34. Self submitted ticket with no information and the caller wants it escalated
  35. random background beeping
  36. WFH Called in using jabber and have to restart computer