selfsubmittedp1/p2randombackgroundbeepingno phonebycomputerstudent wasnot givenuserid / did notknow to useepc.useridqueuespikes rightwhen youget backfrom breakprinterangrydoctorsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntsomeone@'s p1/p1two secsafter postingin that chat"I got anewphone"caller istaking onspeakerChromebook"Yes Iamdriving"wantingescalation whenviableworkaround istoo inconvenientto themtrying toview currentpaystubs onmypayvdi notworkingdoes notknow howto use theircell phonecomputeruptime ismore thana weekMymercypatientforwardedto 3399VDI callingfrom deskphone withconnectivityissuesSelf submittedticket with noinformation andthe caller wantsit escalated"I only havemy phone/Idont have apersonalcomputer""imcomputerilliterate"spamemail"you are the__th personive spokentoo aboutthis"Cant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputersomeonetrying toteams msgor email forIT helpaskes aquestion, getscompletelynon relatedanswer"I am callingon behalf ofdoctor.....who is in theother room"parentticketopenmfamyeducallmercyconnectdotopen.comwhy didtier 1 justspikeselfsubmittedp1/p2randombackgroundbeepingno phonebycomputerstudent wasnot givenuserid / did notknow to useepc.useridqueuespikes rightwhen youget backfrom breakprinterangrydoctorsomeoneemails theMTS Alldirectoryasking for help"iverestarted"but uptimesays theydidntsomeone@'s p1/p1two secsafter postingin that chat"I got anewphone"caller istaking onspeakerChromebook"Yes Iamdriving"wantingescalation whenviableworkaround istoo inconvenientto themtrying toview currentpaystubs onmypayvdi notworkingdoes notknow howto use theircell phonecomputeruptime ismore thana weekMymercypatientforwardedto 3399VDI callingfrom deskphone withconnectivityissuesSelf submittedticket with noinformation andthe caller wantsit escalated"I only havemy phone/Idont have apersonalcomputer""imcomputerilliterate"spamemail"you are the__th personive spokentoo aboutthis"Cant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputersomeonetrying toteams msgor email forIT helpaskes aquestion, getscompletelynon relatedanswer"I am callingon behalf ofdoctor.....who is in theother room"parentticketopenmfamyeducallmercyconnectdotopen.comwhy didtier 1 justspike

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. self submitted p1/p2
  2. random background beeping
  3. no phone by computer
  4. student was not given userid / did not know to use epc.userid
  5. queue spikes right when you get back from break
  6. printer
  7. angry doctor
  8. someone emails the MTS All directory asking for help
  9. "ive restarted" but uptime says they didnt
  10. someone @'s p1/p1 two secs after posting in that chat
  11. "I got a new phone"
  12. caller is taking on speaker
  13. Chromebook
  14. "Yes I am driving"
  15. wanting escalation when viable workaround is too inconvenient to them
  16. trying to view current paystubs on mypay
  17. vdi not working
  18. does not know how to use their cell phone
  19. computer uptime is more than a week
  20. Mymercy patient forwarded to 3399
  21. VDI calling from desk phone with connectivity issues
  22. Self submitted ticket with no information and the caller wants it escalated
  23. "I only have my phone/I dont have a personal computer"
  24. "im computer illiterate"
  25. spam email
  26. "you are the __th person ive spoken too about this"
  27. Cant install citrix on Macos X or windows 7/8/8.1
  28. WFH Called in using jabber and have to restart computer
  29. someone trying to teams msg or email for IT help
  30. askes a question, gets completely non related answer
  31. "I am calling on behalf of doctor..... who is in the other room"
  32. parent ticket open
  33. mfa
  34. myedu call
  35. mercy connect dot open.com
  36. why did tier 1 just spike