Cant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakparentticketopenmfaspamemailcomputeruptime ismore thana weekaskes aquestion, getscompletelynon relatedanswerstudent wasnot givenuserid / did notknow to useepc.useridmyeducallwantingescalation whenviableworkaround istoo inconvenientto themvdi notworkingprinterno phonebycomputersomeone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"someoneemails theMTS Alldirectoryasking for helpSelf submittedticket with noinformation andthe caller wantsit escalateddoes notknow howto use theircell phonetrying toview currentpaystubs onmypay"imcomputerilliterate"caller istaking onspeakermercyconnectdotopen.com"I got anewphone"selfsubmittedp1/p2"iverestarted"but uptimesays theydidnt"I only havemy phone/Idont have apersonalcomputer"VDI callingfrom deskphone withconnectivityissues"Yes Iamdriving"Chromebooksomeonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399why didtier 1 justspikerandombackgroundbeepingangrydoctorCant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputer"you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakparentticketopenmfaspamemailcomputeruptime ismore thana weekaskes aquestion, getscompletelynon relatedanswerstudent wasnot givenuserid / did notknow to useepc.useridmyeducallwantingescalation whenviableworkaround istoo inconvenientto themvdi notworkingprinterno phonebycomputersomeone@'s p1/p1two secsafter postingin that chat"I am callingon behalf ofdoctor.....who is in theother room"someoneemails theMTS Alldirectoryasking for helpSelf submittedticket with noinformation andthe caller wantsit escalateddoes notknow howto use theircell phonetrying toview currentpaystubs onmypay"imcomputerilliterate"caller istaking onspeakermercyconnectdotopen.com"I got anewphone"selfsubmittedp1/p2"iverestarted"but uptimesays theydidnt"I only havemy phone/Idont have apersonalcomputer"VDI callingfrom deskphone withconnectivityissues"Yes Iamdriving"Chromebooksomeonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399why didtier 1 justspikerandombackgroundbeepingangrydoctor

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cant install citrix on Macos X or windows 7/8/8.1
  2. WFH Called in using jabber and have to restart computer
  3. "you are the __th person ive spoken too about this"
  4. queue spikes right when you get back from break
  5. parent ticket open
  6. mfa
  7. spam email
  8. computer uptime is more than a week
  9. askes a question, gets completely non related answer
  10. student was not given userid / did not know to use epc.userid
  11. myedu call
  12. wanting escalation when viable workaround is too inconvenient to them
  13. vdi not working
  14. printer
  15. no phone by computer
  16. someone @'s p1/p1 two secs after posting in that chat
  17. "I am calling on behalf of doctor..... who is in the other room"
  18. someone emails the MTS All directory asking for help
  19. Self submitted ticket with no information and the caller wants it escalated
  20. does not know how to use their cell phone
  21. trying to view current paystubs on mypay
  22. "im computer illiterate"
  23. caller is taking on speaker
  24. mercy connect dot open.com
  25. "I got a new phone"
  26. self submitted p1/p2
  27. "ive restarted" but uptime says they didnt
  28. "I only have my phone/I dont have a personal computer"
  29. VDI calling from desk phone with connectivity issues
  30. "Yes I am driving"
  31. Chromebook
  32. someone trying to teams msg or email for IT help
  33. Mymercy patient forwarded to 3399
  34. why did tier 1 just spike
  35. random background beeping
  36. angry doctor