queuespikes rightwhen youget backfrom breakvdi notworking"imcomputerilliterate"printerangrydoctorwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chat"Yes Iamdriving"mercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakerrandombackgroundbeeping"I got anewphone"askes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"Self submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissuestrying toview currentpaystubs onmypayWFH Calledin usingjabber andhave to restartcomputercomputeruptime ismore thana weekdoes notknow howto use theircell phonemfa"iverestarted"but uptimesays theydidntChromebooksomeoneemails theMTS Alldirectoryasking for helpsomeonetrying toteams msgor email forIT helpspamemailparentticketopenmyeducallselfsubmittedp1/p2"you are the__th personive spokentoo aboutthis"wantingescalation whenviableworkaround istoo inconvenientto themno phonebycomputer"I am callingon behalf ofdoctor.....who is in theother room"Mymercypatientforwardedto 3399queuespikes rightwhen youget backfrom breakvdi notworking"imcomputerilliterate"printerangrydoctorwhy didtier 1 justspikesomeone@'s p1/p1two secsafter postingin that chat"Yes Iamdriving"mercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakerrandombackgroundbeeping"I got anewphone"askes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"Self submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissuestrying toview currentpaystubs onmypayWFH Calledin usingjabber andhave to restartcomputercomputeruptime ismore thana weekdoes notknow howto use theircell phonemfa"iverestarted"but uptimesays theydidntChromebooksomeoneemails theMTS Alldirectoryasking for helpsomeonetrying toteams msgor email forIT helpspamemailparentticketopenmyeducallselfsubmittedp1/p2"you are the__th personive spokentoo aboutthis"wantingescalation whenviableworkaround istoo inconvenientto themno phonebycomputer"I am callingon behalf ofdoctor.....who is in theother room"Mymercypatientforwardedto 3399

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. queue spikes right when you get back from break
  2. vdi not working
  3. "im computer illiterate"
  4. printer
  5. angry doctor
  6. why did tier 1 just spike
  7. someone @'s p1/p1 two secs after posting in that chat
  8. "Yes I am driving"
  9. mercy connect dot open.com
  10. student was not given userid / did not know to use epc.userid
  11. caller is taking on speaker
  12. random background beeping
  13. "I got a new phone"
  14. askes a question, gets completely non related answer
  15. Cant install citrix on Macos X or windows 7/8/8.1
  16. "I only have my phone/I dont have a personal computer"
  17. Self submitted ticket with no information and the caller wants it escalated
  18. VDI calling from desk phone with connectivity issues
  19. trying to view current paystubs on mypay
  20. WFH Called in using jabber and have to restart computer
  21. computer uptime is more than a week
  22. does not know how to use their cell phone
  23. mfa
  24. "ive restarted" but uptime says they didnt
  25. Chromebook
  26. someone emails the MTS All directory asking for help
  27. someone trying to teams msg or email for IT help
  28. spam email
  29. parent ticket open
  30. myedu call
  31. self submitted p1/p2
  32. "you are the __th person ive spoken too about this"
  33. wanting escalation when viable workaround is too inconvenient to them
  34. no phone by computer
  35. "I am calling on behalf of doctor..... who is in the other room"
  36. Mymercy patient forwarded to 3399