computeruptime ismore thana week"you are the__th personive spokentoo aboutthis"randombackgroundbeepingwhy didtier 1 justspikemfaMymercypatientforwardedto 3399"iverestarted"but uptimesays theydidnt"imcomputerilliterate"askes aquestion, getscompletelynon relatedanswer"Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room""I got anewphone"caller istaking onspeakermercyconnectdotopen.comselfsubmittedp1/p2myeducallvdi notworkingVDI callingfrom deskphone withconnectivityissuesangrydoctor"I only havemy phone/Idont have apersonalcomputer"printerparentticketopenSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1does notknow howto use theircell phonequeuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helptrying toview currentpaystubs onmypayWFH Calledin usingjabber andhave to restartcomputerstudent wasnot givenuserid / did notknow to useepc.useridsomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themspamemailChromebookcomputeruptime ismore thana week"you are the__th personive spokentoo aboutthis"randombackgroundbeepingwhy didtier 1 justspikemfaMymercypatientforwardedto 3399"iverestarted"but uptimesays theydidnt"imcomputerilliterate"askes aquestion, getscompletelynon relatedanswer"Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room""I got anewphone"caller istaking onspeakermercyconnectdotopen.comselfsubmittedp1/p2myeducallvdi notworkingVDI callingfrom deskphone withconnectivityissuesangrydoctor"I only havemy phone/Idont have apersonalcomputer"printerparentticketopenSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1does notknow howto use theircell phonequeuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helptrying toview currentpaystubs onmypayWFH Calledin usingjabber andhave to restartcomputerstudent wasnot givenuserid / did notknow to useepc.useridsomeoneemails theMTS Alldirectoryasking for helpsomeone@'s p1/p1two secsafter postingin that chatno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themspamemailChromebook

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. computer uptime is more than a week
  2. "you are the __th person ive spoken too about this"
  3. random background beeping
  4. why did tier 1 just spike
  5. mfa
  6. Mymercy patient forwarded to 3399
  7. "ive restarted" but uptime says they didnt
  8. "im computer illiterate"
  9. askes a question, gets completely non related answer
  10. "Yes I am driving"
  11. "I am calling on behalf of doctor..... who is in the other room"
  12. "I got a new phone"
  13. caller is taking on speaker
  14. mercy connect dot open.com
  15. self submitted p1/p2
  16. myedu call
  17. vdi not working
  18. VDI calling from desk phone with connectivity issues
  19. angry doctor
  20. "I only have my phone/I dont have a personal computer"
  21. printer
  22. parent ticket open
  23. Self submitted ticket with no information and the caller wants it escalated
  24. Cant install citrix on Macos X or windows 7/8/8.1
  25. does not know how to use their cell phone
  26. queue spikes right when you get back from break
  27. someone trying to teams msg or email for IT help
  28. trying to view current paystubs on mypay
  29. WFH Called in using jabber and have to restart computer
  30. student was not given userid / did not know to use epc.userid
  31. someone emails the MTS All directory asking for help
  32. someone @'s p1/p1 two secs after posting in that chat
  33. no phone by computer
  34. wanting escalation when viable workaround is too inconvenient to them
  35. spam email
  36. Chromebook