someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswerprinter"I got anewphone"mercyconnectdotopen.comChromebook"imcomputerilliterate"selfsubmittedp1/p2"iverestarted"but uptimesays theydidntsomeonetrying toteams msgor email forIT helpdoes notknow howto use theircell phonespamemail"I only havemy phone/Idont have apersonalcomputer"WFH Calledin usingjabber andhave to restartcomputerno phonebycomputerstudent wasnot givenuserid / did notknow to useepc.useridvdi notworkingrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for helpqueuespikes rightwhen youget backfrom breakCant installcitrix onMacos X orwindows7/8/8.1computeruptime ismore thana weekVDI callingfrom deskphone withconnectivityissueswhy didtier 1 justspikeMymercypatientforwardedto 3399wantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"Self submittedticket with noinformation andthe caller wantsit escalatedmfaparentticketopen"Yes Iamdriving"angrydoctortrying toview currentpaystubs onmypaycaller istaking onspeakermyeducall"I am callingon behalf ofdoctor.....who is in theother room"someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswerprinter"I got anewphone"mercyconnectdotopen.comChromebook"imcomputerilliterate"selfsubmittedp1/p2"iverestarted"but uptimesays theydidntsomeonetrying toteams msgor email forIT helpdoes notknow howto use theircell phonespamemail"I only havemy phone/Idont have apersonalcomputer"WFH Calledin usingjabber andhave to restartcomputerno phonebycomputerstudent wasnot givenuserid / did notknow to useepc.useridvdi notworkingrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for helpqueuespikes rightwhen youget backfrom breakCant installcitrix onMacos X orwindows7/8/8.1computeruptime ismore thana weekVDI callingfrom deskphone withconnectivityissueswhy didtier 1 justspikeMymercypatientforwardedto 3399wantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"Self submittedticket with noinformation andthe caller wantsit escalatedmfaparentticketopen"Yes Iamdriving"angrydoctortrying toview currentpaystubs onmypaycaller istaking onspeakermyeducall"I am callingon behalf ofdoctor.....who is in theother room"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. someone @'s p1/p1 two secs after posting in that chat
  2. askes a question, gets completely non related answer
  3. printer
  4. "I got a new phone"
  5. mercy connect dot open.com
  6. Chromebook
  7. "im computer illiterate"
  8. self submitted p1/p2
  9. "ive restarted" but uptime says they didnt
  10. someone trying to teams msg or email for IT help
  11. does not know how to use their cell phone
  12. spam email
  13. "I only have my phone/I dont have a personal computer"
  14. WFH Called in using jabber and have to restart computer
  15. no phone by computer
  16. student was not given userid / did not know to use epc.userid
  17. vdi not working
  18. random background beeping
  19. someone emails the MTS All directory asking for help
  20. queue spikes right when you get back from break
  21. Cant install citrix on Macos X or windows 7/8/8.1
  22. computer uptime is more than a week
  23. VDI calling from desk phone with connectivity issues
  24. why did tier 1 just spike
  25. Mymercy patient forwarded to 3399
  26. wanting escalation when viable workaround is too inconvenient to them
  27. "you are the __th person ive spoken too about this"
  28. Self submitted ticket with no information and the caller wants it escalated
  29. mfa
  30. parent ticket open
  31. "Yes I am driving"
  32. angry doctor
  33. trying to view current paystubs on mypay
  34. caller is taking on speaker
  35. myedu call
  36. "I am calling on behalf of doctor..... who is in the other room"