"you are the__th personive spokentoo aboutthis"angrydoctorrandombackgroundbeepingno phonebycomputermercyconnectdotopen.com"I am callingon behalf ofdoctor.....who is in theother room"student wasnot givenuserid / did notknow to useepc.useridmyeducallvdi notworking"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekdoes notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedparentticketopenMymercypatientforwardedto 3399ChromebookWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving""imcomputerilliterate"someoneemails theMTS Alldirectoryasking for helpwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswermfatrying toview currentpaystubs onmypayVDI callingfrom deskphone withconnectivityissuessomeonetrying toteams msgor email forIT help"I got anewphone"caller istaking onspeakerwantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"someone@'s p1/p1two secsafter postingin that chatspamemailselfsubmittedp1/p2printerqueuespikes rightwhen youget backfrom break"you are the__th personive spokentoo aboutthis"angrydoctorrandombackgroundbeepingno phonebycomputermercyconnectdotopen.com"I am callingon behalf ofdoctor.....who is in theother room"student wasnot givenuserid / did notknow to useepc.useridmyeducallvdi notworking"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekdoes notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedparentticketopenMymercypatientforwardedto 3399ChromebookWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving""imcomputerilliterate"someoneemails theMTS Alldirectoryasking for helpwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswermfatrying toview currentpaystubs onmypayVDI callingfrom deskphone withconnectivityissuessomeonetrying toteams msgor email forIT help"I got anewphone"caller istaking onspeakerwantingescalation whenviableworkaround istoo inconvenientto them"I only havemy phone/Idont have apersonalcomputer"someone@'s p1/p1two secsafter postingin that chatspamemailselfsubmittedp1/p2printerqueuespikes rightwhen youget backfrom break

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "you are the __th person ive spoken too about this"
  2. angry doctor
  3. random background beeping
  4. no phone by computer
  5. mercy connect dot open.com
  6. "I am calling on behalf of doctor..... who is in the other room"
  7. student was not given userid / did not know to use epc.userid
  8. myedu call
  9. vdi not working
  10. "ive restarted" but uptime says they didnt
  11. computer uptime is more than a week
  12. does not know how to use their cell phone
  13. Cant install citrix on Macos X or windows 7/8/8.1
  14. Self submitted ticket with no information and the caller wants it escalated
  15. parent ticket open
  16. Mymercy patient forwarded to 3399
  17. Chromebook
  18. WFH Called in using jabber and have to restart computer
  19. "Yes I am driving"
  20. "im computer illiterate"
  21. someone emails the MTS All directory asking for help
  22. why did tier 1 just spike
  23. askes a question, gets completely non related answer
  24. mfa
  25. trying to view current paystubs on mypay
  26. VDI calling from desk phone with connectivity issues
  27. someone trying to teams msg or email for IT help
  28. "I got a new phone"
  29. caller is taking on speaker
  30. wanting escalation when viable workaround is too inconvenient to them
  31. "I only have my phone/I dont have a personal computer"
  32. someone @'s p1/p1 two secs after posting in that chat
  33. spam email
  34. self submitted p1/p2
  35. printer
  36. queue spikes right when you get back from break