Self submittedticket with noinformation andthe caller wantsit escalated"you are the__th personive spokentoo aboutthis"someoneemails theMTS Alldirectoryasking for help"imcomputerilliterate"printerMymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridspamemail"I am callingon behalf ofdoctor.....who is in theother room"caller istaking onspeaker"iverestarted"but uptimesays theydidntselfsubmittedp1/p2someone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakvdi notworkingdoes notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"computeruptime ismore thana weeksomeonetrying toteams msgor email forIT helpmfamercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themtrying toview currentpaystubs onmypayChromebookaskes aquestion, getscompletelynon relatedanswerVDI callingfrom deskphone withconnectivityissues"I got anewphone"myeducallno phonebycomputerCant installcitrix onMacos X orwindows7/8/8.1angrydoctorrandombackgroundbeeping"Yes Iamdriving"why didtier 1 justspikeparentticketopenSelf submittedticket with noinformation andthe caller wantsit escalated"you are the__th personive spokentoo aboutthis"someoneemails theMTS Alldirectoryasking for help"imcomputerilliterate"printerMymercypatientforwardedto 3399student wasnot givenuserid / did notknow to useepc.useridspamemail"I am callingon behalf ofdoctor.....who is in theother room"caller istaking onspeaker"iverestarted"but uptimesays theydidntselfsubmittedp1/p2someone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakvdi notworkingdoes notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"computeruptime ismore thana weeksomeonetrying toteams msgor email forIT helpmfamercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themtrying toview currentpaystubs onmypayChromebookaskes aquestion, getscompletelynon relatedanswerVDI callingfrom deskphone withconnectivityissues"I got anewphone"myeducallno phonebycomputerCant installcitrix onMacos X orwindows7/8/8.1angrydoctorrandombackgroundbeeping"Yes Iamdriving"why didtier 1 justspikeparentticketopen

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. Self submitted ticket with no information and the caller wants it escalated
  2. "you are the __th person ive spoken too about this"
  3. someone emails the MTS All directory asking for help
  4. "im computer illiterate"
  5. printer
  6. Mymercy patient forwarded to 3399
  7. student was not given userid / did not know to use epc.userid
  8. spam email
  9. "I am calling on behalf of doctor..... who is in the other room"
  10. caller is taking on speaker
  11. "ive restarted" but uptime says they didnt
  12. self submitted p1/p2
  13. someone @'s p1/p1 two secs after posting in that chat
  14. queue spikes right when you get back from break
  15. vdi not working
  16. does not know how to use their cell phone
  17. WFH Called in using jabber and have to restart computer
  18. "I only have my phone/I dont have a personal computer"
  19. computer uptime is more than a week
  20. someone trying to teams msg or email for IT help
  21. mfa
  22. mercy connect dot open.com
  23. wanting escalation when viable workaround is too inconvenient to them
  24. trying to view current paystubs on mypay
  25. Chromebook
  26. askes a question, gets completely non related answer
  27. VDI calling from desk phone with connectivity issues
  28. "I got a new phone"
  29. myedu call
  30. no phone by computer
  31. Cant install citrix on Macos X or windows 7/8/8.1
  32. angry doctor
  33. random background beeping
  34. "Yes I am driving"
  35. why did tier 1 just spike
  36. parent ticket open