(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone @'s p1/p1 two secs after posting in that chat
someone emails the MTS All directory asking for help
random background beeping
someone trying to teams msg or email for IT help
parent ticket open
Self submitted ticket with no information and the caller wants it escalated
Mymercy patient forwarded to 3399
caller is taking on speaker
"ive restarted" but uptime says they didnt
angry doctor
student was not given userid / did not know to use epc.userid
VDI calling from desk phone with connectivity issues
printer
myedu call
"I got a new phone"
spam email
no phone by computer
vdi not working
"im computer illiterate"
mercy connect dot
open.com
"I only have my phone/I dont have a personal computer"
queue spikes right when you get back from break
askes a question, gets completely non related answer
trying to view current paystubs on mypay
WFH Called in using jabber and have to restart computer
"Yes I am driving"
Chromebook
why did tier 1 just spike
"you are the __th person ive spoken too about this"
"I am calling on behalf of doctor..... who is in the other room"
self submitted p1/p2
does not know how to use their cell phone
wanting escalation when viable workaround is too inconvenient to them
