"imcomputerilliterate"myeducallsomeonetrying toteams msgor email forIT helpprinterwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedWFH Calledin usingjabber andhave to restartcomputerChromebookdoes notknow howto use theircell phone"Yes Iamdriving"spamemailselfsubmittedp1/p2trying toview currentpaystubs onmypay"I only havemy phone/Idont have apersonalcomputer"queuespikes rightwhen youget backfrom break"iverestarted"but uptimesays theydidntVDI callingfrom deskphone withconnectivityissuesMymercypatientforwardedto 3399no phonebycomputerstudent wasnot givenuserid / did notknow to useepc.userid"I am callingon behalf ofdoctor.....who is in theother room"someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1mfawantingescalation whenviableworkaround istoo inconvenientto themvdi notworkingrandombackgroundbeeping"I got anewphone"computeruptime ismore thana weekcaller istaking onspeakerparentticketopenmercyconnectdotopen.comangrydoctorsomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis""imcomputerilliterate"myeducallsomeonetrying toteams msgor email forIT helpprinterwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedWFH Calledin usingjabber andhave to restartcomputerChromebookdoes notknow howto use theircell phone"Yes Iamdriving"spamemailselfsubmittedp1/p2trying toview currentpaystubs onmypay"I only havemy phone/Idont have apersonalcomputer"queuespikes rightwhen youget backfrom break"iverestarted"but uptimesays theydidntVDI callingfrom deskphone withconnectivityissuesMymercypatientforwardedto 3399no phonebycomputerstudent wasnot givenuserid / did notknow to useepc.userid"I am callingon behalf ofdoctor.....who is in theother room"someone@'s p1/p1two secsafter postingin that chataskes aquestion, getscompletelynon relatedanswerCant installcitrix onMacos X orwindows7/8/8.1mfawantingescalation whenviableworkaround istoo inconvenientto themvdi notworkingrandombackgroundbeeping"I got anewphone"computeruptime ismore thana weekcaller istaking onspeakerparentticketopenmercyconnectdotopen.comangrydoctorsomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "im computer illiterate"
  2. myedu call
  3. someone trying to teams msg or email for IT help
  4. printer
  5. why did tier 1 just spike
  6. Self submitted ticket with no information and the caller wants it escalated
  7. WFH Called in using jabber and have to restart computer
  8. Chromebook
  9. does not know how to use their cell phone
  10. "Yes I am driving"
  11. spam email
  12. self submitted p1/p2
  13. trying to view current paystubs on mypay
  14. "I only have my phone/I dont have a personal computer"
  15. queue spikes right when you get back from break
  16. "ive restarted" but uptime says they didnt
  17. VDI calling from desk phone with connectivity issues
  18. Mymercy patient forwarded to 3399
  19. no phone by computer
  20. student was not given userid / did not know to use epc.userid
  21. "I am calling on behalf of doctor..... who is in the other room"
  22. someone @'s p1/p1 two secs after posting in that chat
  23. askes a question, gets completely non related answer
  24. Cant install citrix on Macos X or windows 7/8/8.1
  25. mfa
  26. wanting escalation when viable workaround is too inconvenient to them
  27. vdi not working
  28. random background beeping
  29. "I got a new phone"
  30. computer uptime is more than a week
  31. caller is taking on speaker
  32. parent ticket open
  33. mercy connect dot open.com
  34. angry doctor
  35. someone emails the MTS All directory asking for help
  36. "you are the __th person ive spoken too about this"