printer"click thisbutton" "do iclick it?"what did ijust sayangrydoctoreatingordrinking"imcomputerilliterate"myeducallmercyconnectdotopen.comtrying toview currentpaystubs onmypaynew hirewas givenno infodoes notknow howto use theircell phoneSelf submittedticket with noinformation andthe caller wantsit escalatedcoughs orsneezesor yawnsinto mic"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"new hiregivenwronginformationdid not spelluniquelyspellednameHORRENDOUSname spellingonboardinggiving outoutdatedinfosomeonetrying toteams msgor email forIT helpCant installcitrix onMacos X orwindows7/8/8.1why didtier 1 justspikeselfsubmittedp1/p2maintenanceissuetwo mincall, tenmin ticketWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for help"my classstarts in5mins"randombackgroundbeepingwantingescalation whenviableworkaround istoo inconvenientto themcaller hasno ideawhat theyare doingno phonebycomputernew hirenot givenuseridspamemailspells outcommonnamemfadoes notgive fullnumbercaller istaking onspeakerChromebookgeissue"justcall3399"askes aquestion, getscompletelynon relatedanswerMymercypatientforwardedto 3399issueresolvesitself"imcallingfor ____""Yes Iamdriving"computeruptime ismore thana weekqueuespikes rightwhen youget backfrom break"i just gotback fromleave"student wasnot givenuserid / did notknow to useepc.userid"iverestarted"but uptimesays theydidnt"I am callingon behalf ofdoctor.....who is in theother room"vdi notworkingheavybreathingsomeone@'s p1/p1two secsafter postingin that chatparentticketopen"I got anewphone"printer"click thisbutton" "do iclick it?"what did ijust sayangrydoctoreatingordrinking"imcomputerilliterate"myeducallmercyconnectdotopen.comtrying toview currentpaystubs onmypaynew hirewas givenno infodoes notknow howto use theircell phoneSelf submittedticket with noinformation andthe caller wantsit escalatedcoughs orsneezesor yawnsinto mic"you are the__th personive spokentoo aboutthis""I only havemy phone/Idont have apersonalcomputer"new hiregivenwronginformationdid not spelluniquelyspellednameHORRENDOUSname spellingonboardinggiving outoutdatedinfosomeonetrying toteams msgor email forIT helpCant installcitrix onMacos X orwindows7/8/8.1why didtier 1 justspikeselfsubmittedp1/p2maintenanceissuetwo mincall, tenmin ticketWFH Calledin usingjabber andhave to restartcomputersomeoneemails theMTS Alldirectoryasking for help"my classstarts in5mins"randombackgroundbeepingwantingescalation whenviableworkaround istoo inconvenientto themcaller hasno ideawhat theyare doingno phonebycomputernew hirenot givenuseridspamemailspells outcommonnamemfadoes notgive fullnumbercaller istaking onspeakerChromebookgeissue"justcall3399"askes aquestion, getscompletelynon relatedanswerMymercypatientforwardedto 3399issueresolvesitself"imcallingfor ____""Yes Iamdriving"computeruptime ismore thana weekqueuespikes rightwhen youget backfrom break"i just gotback fromleave"student wasnot givenuserid / did notknow to useepc.userid"iverestarted"but uptimesays theydidnt"I am callingon behalf ofdoctor.....who is in theother room"vdi notworkingheavybreathingsomeone@'s p1/p1two secsafter postingin that chatparentticketopen"I got anewphone"

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. printer
  2. "click this button" "do i click it?" what did i just say
  3. angry doctor
  4. eating or drinking
  5. "im computer illiterate"
  6. myedu call
  7. mercy connect dot open.com
  8. trying to view current paystubs on mypay
  9. new hire was given no info
  10. does not know how to use their cell phone
  11. Self submitted ticket with no information and the caller wants it escalated
  12. coughs or sneezes or yawns into mic
  13. "you are the __th person ive spoken too about this"
  14. "I only have my phone/I dont have a personal computer"
  15. new hire given wrong information
  16. did not spell uniquely spelled name
  17. HORRENDOUS name spelling
  18. onboarding giving out outdated info
  19. someone trying to teams msg or email for IT help
  20. Cant install citrix on Macos X or windows 7/8/8.1
  21. why did tier 1 just spike
  22. self submitted p1/p2
  23. maintenance issue
  24. two min call, ten min ticket
  25. WFH Called in using jabber and have to restart computer
  26. someone emails the MTS All directory asking for help
  27. "my class starts in 5mins"
  28. random background beeping
  29. wanting escalation when viable workaround is too inconvenient to them
  30. caller has no idea what they are doing
  31. no phone by computer
  32. new hire not given userid
  33. spam email
  34. spells out common name
  35. mfa
  36. does not give full number
  37. caller is taking on speaker
  38. Chromebook
  39. ge issue
  40. "just call 3399"
  41. askes a question, gets completely non related answer
  42. Mymercy patient forwarded to 3399
  43. issue resolves itself
  44. "im calling for ____"
  45. "Yes I am driving"
  46. computer uptime is more than a week
  47. queue spikes right when you get back from break
  48. "i just got back from leave"
  49. student was not given userid / did not know to use epc.userid
  50. "ive restarted" but uptime says they didnt
  51. "I am calling on behalf of doctor..... who is in the other room"
  52. vdi not working
  53. heavy breathing
  54. someone @'s p1/p1 two secs after posting in that chat
  55. parent ticket open
  56. "I got a new phone"