(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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did not spell uniquely spelled name
"i just got back from leave"
trying to view current paystubs on mypay
myedu call
spam email
two min call, ten min ticket
"I only have my phone/I dont have a personal computer"
"ive restarted" but uptime says they didnt
mfa
WFH Called in using jabber and have to restart computer
"im computer illiterate"
heavy breathing
"I got a new phone"
"click this button" "do i click it?" what did i just say
random background beeping
parent ticket open
vdi not working
someone emails the MTS All directory asking for help
new hire given wrong information
coughs or sneezes or yawns into mic
mercy connect dot open.com
onboarding giving out outdated info
"Yes I am driving"
HORRENDOUS name spelling
issue resolves itself
"im calling for ____"
askes a question, gets completely non related answer
new hire was given no info
eating or drinking
student was not given userid / did not know to use epc.userid
ge issue
why did tier 1 just spike
caller is taking on speaker
someone trying to teams msg or email for IT help
new hire not given userid
Mymercy patient forwarded to 3399
someone @'s p1/p1 two secs after posting in that chat
"just call 3399"
"my class starts in 5mins"
no phone by computer
Chromebook
does not give full number
"I am calling on behalf of doctor..... who is in the other room"
maintenance issue
angry doctor
computer uptime is more than a week
self submitted p1/p2
caller has no idea what they are doing
"you are the __th person ive spoken too about this"
does not know how to use their cell phone
Self submitted ticket with no information and the caller wants it escalated
queue spikes right when you get back from break
spells out common name
wanting escalation when viable workaround is too inconvenient to them