wantingescalation whenviableworkaround istoo inconvenientto them"imcomputerilliterate""you are the__th personive spokentoo aboutthis"caller hasno ideawhat theyare doingrandombackgroundbeepingvdi notworkingspells outcommonnameparentticketopencaller istaking onspeakerselfsubmittedp1/p2student wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeheavybreathingissueresolvesitselfHORRENDOUSname spelling"my classstarts in5mins"mfaspamemailnew hirewas givenno info"justcall3399"queuespikes rightwhen youget backfrom breakangrydoctormercyconnectdotopen.com"imcallingfor ____""iverestarted"but uptimesays theydidntno phonebycomputermyeducallWFH Calledin usingjabber andhave to restartcomputercoughs orsneezesor yawnsinto micaskes aquestion, getscompletelynon relatedanswerMymercypatientforwardedto 3399"I only havemy phone/Idont have apersonalcomputer""Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypaySelf submittedticket with noinformation andthe caller wantsit escalatedChromebookcomputeruptime ismore thana weekCant installcitrix onMacos X orwindows7/8/8.1new hirenot givenuseridgeissue"click thisbutton" "do iclick it?"what did ijust sayonboardinggiving outoutdatedinfosomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticket"i just gotback fromleave"does notgive fullnumberdid not spelluniquelyspellednamedoes notknow howto use theircell phoneeatingordrinkingmaintenanceissue"I got anewphone"someone@'s p1/p1two secsafter postingin that chatnew hiregivenwronginformationprinterwantingescalation whenviableworkaround istoo inconvenientto them"imcomputerilliterate""you are the__th personive spokentoo aboutthis"caller hasno ideawhat theyare doingrandombackgroundbeepingvdi notworkingspells outcommonnameparentticketopencaller istaking onspeakerselfsubmittedp1/p2student wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeheavybreathingissueresolvesitselfHORRENDOUSname spelling"my classstarts in5mins"mfaspamemailnew hirewas givenno info"justcall3399"queuespikes rightwhen youget backfrom breakangrydoctormercyconnectdotopen.com"imcallingfor ____""iverestarted"but uptimesays theydidntno phonebycomputermyeducallWFH Calledin usingjabber andhave to restartcomputercoughs orsneezesor yawnsinto micaskes aquestion, getscompletelynon relatedanswerMymercypatientforwardedto 3399"I only havemy phone/Idont have apersonalcomputer""Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypaySelf submittedticket with noinformation andthe caller wantsit escalatedChromebookcomputeruptime ismore thana weekCant installcitrix onMacos X orwindows7/8/8.1new hirenot givenuseridgeissue"click thisbutton" "do iclick it?"what did ijust sayonboardinggiving outoutdatedinfosomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticket"i just gotback fromleave"does notgive fullnumberdid not spelluniquelyspellednamedoes notknow howto use theircell phoneeatingordrinkingmaintenanceissue"I got anewphone"someone@'s p1/p1two secsafter postingin that chatnew hiregivenwronginformationprinter

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. wanting escalation when viable workaround is too inconvenient to them
  2. "im computer illiterate"
  3. "you are the __th person ive spoken too about this"
  4. caller has no idea what they are doing
  5. random background beeping
  6. vdi not working
  7. spells out common name
  8. parent ticket open
  9. caller is taking on speaker
  10. self submitted p1/p2
  11. student was not given userid / did not know to use epc.userid
  12. why did tier 1 just spike
  13. heavy breathing
  14. issue resolves itself
  15. HORRENDOUS name spelling
  16. "my class starts in 5mins"
  17. mfa
  18. spam email
  19. new hire was given no info
  20. "just call 3399"
  21. queue spikes right when you get back from break
  22. angry doctor
  23. mercy connect dot open.com
  24. "im calling for ____"
  25. "ive restarted" but uptime says they didnt
  26. no phone by computer
  27. myedu call
  28. WFH Called in using jabber and have to restart computer
  29. coughs or sneezes or yawns into mic
  30. askes a question, gets completely non related answer
  31. Mymercy patient forwarded to 3399
  32. "I only have my phone/I dont have a personal computer"
  33. "Yes I am driving"
  34. "I am calling on behalf of doctor..... who is in the other room"
  35. trying to view current paystubs on mypay
  36. Self submitted ticket with no information and the caller wants it escalated
  37. Chromebook
  38. computer uptime is more than a week
  39. Cant install citrix on Macos X or windows 7/8/8.1
  40. new hire not given userid
  41. ge issue
  42. "click this button" "do i click it?" what did i just say
  43. onboarding giving out outdated info
  44. someone trying to teams msg or email for IT help
  45. someone emails the MTS All directory asking for help
  46. two min call, ten min ticket
  47. "i just got back from leave"
  48. does not give full number
  49. did not spell uniquely spelled name
  50. does not know how to use their cell phone
  51. eating or drinking
  52. maintenance issue
  53. "I got a new phone"
  54. someone @'s p1/p1 two secs after posting in that chat
  55. new hire given wrong information
  56. printer