(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mymercy patient forwarded to 3399
myedu call
student was not given userid / did not know to use epc.userid
angry doctor
vdi not working
does not give full number
"ive restarted" but uptime says they didnt
mercy connect dot open.com
"Yes I am driving"
"my class starts in 5mins"
no phone by computer
askes a question, gets completely non related answer
printer
caller is taking on speaker
why did tier 1 just spike
two min call, ten min ticket
onboarding giving out outdated info
HORRENDOUS name spelling
new hire given wrong information
spells out common name
"I got a new phone"
computer uptime is more than a week
someone trying to teams msg or email for IT help
caller has no idea what they are doing
"i just got back from leave"
ge issue
someone emails the MTS All directory asking for help
"just call 3399"
new hire was given no info
"I am calling on behalf of doctor..... who is in the other room"
did not spell uniquely spelled name
trying to view current paystubs on mypay
Chromebook
someone @'s p1/p1 two secs after posting in that chat
does not know how to use their cell phone
WFH Called in using jabber and have to restart computer
spam email
"click this button" "do i click it?" what did i just say
heavy breathing
wanting escalation when viable workaround is too inconvenient to them
random background beeping
"im computer illiterate"
queue spikes right when you get back from break
"im calling for ____"
"you are the __th person ive spoken too about this"
self submitted p1/p2
"I only have my phone/I dont have a personal computer"
issue resolves itself
Self submitted ticket with no information and the caller wants it escalated