spells outcommonnameissueresolvesitselfWFH Calledin usingjabber andhave to restartcomputermaintenanceissuecomputeruptime ismore thana weekqueuespikes rightwhen youget backfrom breakno phonebycomputergeissuetwo mincall, tenmin ticketspamemail"I got anewphone"caller istaking onspeakerwhy didtier 1 justspike"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatvdi notworkingrandombackgroundbeepingdoes notknow howto use theircell phonecaller hasno ideawhat theyare doingaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2mercyconnectdotopen.comnew hiregivenwronginformationparentticketopenMymercypatientforwardedto 3399someonetrying toteams msgor email forIT helptrying toview currentpaystubs onmypayonboardinggiving outoutdatedinfowantingescalation whenviableworkaround istoo inconvenientto themsomeoneemails theMTS Alldirectoryasking for helpmyeducallstudent wasnot givenuserid / did notknow to useepc.useriddoes notgive fullnumber"imcomputerilliterate"angrydoctor"justcall3399"coughs orsneezesor yawnsinto micmfaChromebookdid not spelluniquelyspellednameheavybreathing"imcallingfor ____""i just gotback fromleave""I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust sayHORRENDOUSname spellingSelf submittedticket with noinformation andthe caller wantsit escalatedeatingordrinkingnew hirewas givenno infoprinter"my classstarts in5mins""you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1new hirenot givenuseridspells outcommonnameissueresolvesitselfWFH Calledin usingjabber andhave to restartcomputermaintenanceissuecomputeruptime ismore thana weekqueuespikes rightwhen youget backfrom breakno phonebycomputergeissuetwo mincall, tenmin ticketspamemail"I got anewphone"caller istaking onspeakerwhy didtier 1 justspike"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatvdi notworkingrandombackgroundbeepingdoes notknow howto use theircell phonecaller hasno ideawhat theyare doingaskes aquestion, getscompletelynon relatedanswerselfsubmittedp1/p2mercyconnectdotopen.comnew hiregivenwronginformationparentticketopenMymercypatientforwardedto 3399someonetrying toteams msgor email forIT helptrying toview currentpaystubs onmypayonboardinggiving outoutdatedinfowantingescalation whenviableworkaround istoo inconvenientto themsomeoneemails theMTS Alldirectoryasking for helpmyeducallstudent wasnot givenuserid / did notknow to useepc.useriddoes notgive fullnumber"imcomputerilliterate"angrydoctor"justcall3399"coughs orsneezesor yawnsinto micmfaChromebookdid not spelluniquelyspellednameheavybreathing"imcallingfor ____""i just gotback fromleave""I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust sayHORRENDOUSname spellingSelf submittedticket with noinformation andthe caller wantsit escalatedeatingordrinkingnew hirewas givenno infoprinter"my classstarts in5mins""you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1new hirenot givenuserid

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spells out common name
  2. issue resolves itself
  3. WFH Called in using jabber and have to restart computer
  4. maintenance issue
  5. computer uptime is more than a week
  6. queue spikes right when you get back from break
  7. no phone by computer
  8. ge issue
  9. two min call, ten min ticket
  10. spam email
  11. "I got a new phone"
  12. caller is taking on speaker
  13. why did tier 1 just spike
  14. "Yes I am driving"
  15. someone @'s p1/p1 two secs after posting in that chat
  16. vdi not working
  17. random background beeping
  18. does not know how to use their cell phone
  19. caller has no idea what they are doing
  20. askes a question, gets completely non related answer
  21. self submitted p1/p2
  22. mercy connect dot open.com
  23. new hire given wrong information
  24. parent ticket open
  25. Mymercy patient forwarded to 3399
  26. someone trying to teams msg or email for IT help
  27. trying to view current paystubs on mypay
  28. onboarding giving out outdated info
  29. wanting escalation when viable workaround is too inconvenient to them
  30. someone emails the MTS All directory asking for help
  31. myedu call
  32. student was not given userid / did not know to use epc.userid
  33. does not give full number
  34. "im computer illiterate"
  35. angry doctor
  36. "just call 3399"
  37. coughs or sneezes or yawns into mic
  38. mfa
  39. Chromebook
  40. did not spell uniquely spelled name
  41. heavy breathing
  42. "im calling for ____"
  43. "i just got back from leave"
  44. "I only have my phone/I dont have a personal computer"
  45. "click this button" "do i click it?" what did i just say
  46. HORRENDOUS name spelling
  47. Self submitted ticket with no information and the caller wants it escalated
  48. eating or drinking
  49. new hire was given no info
  50. printer
  51. "my class starts in 5mins"
  52. "you are the __th person ive spoken too about this"
  53. "I am calling on behalf of doctor..... who is in the other room"
  54. "ive restarted" but uptime says they didnt
  55. Cant install citrix on Macos X or windows 7/8/8.1
  56. new hire not given userid