issueresolvesitselfparentticketopen"i just gotback fromleave"eatingordrinkinggeissueangrydoctorHORRENDOUSname spelling"I am callingon behalf ofdoctor.....who is in theother room"queuespikes rightwhen youget backfrom breakrandombackgroundbeepingselfsubmittedp1/p2trying toview currentpaystubs onmypaynew hirenot givenuserid"iverestarted"but uptimesays theydidntnew hiregivenwronginformationWFH Calledin usingjabber andhave to restartcomputerwhy didtier 1 justspikeprinterspells outcommonnameSelf submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpdoes notknow howto use theircell phonedoes notgive fullnumbersomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticketmyeducallcoughs orsneezesor yawnsinto miconboardinggiving outoutdatedinfoChromebookmfastudent wasnot givenuserid / did notknow to useepc.userid"justcall3399"vdi notworkingheavybreathingaskes aquestion, getscompletelynon relatedanswer"I got anewphone""you are the__th personive spokentoo aboutthis"spamemail"Yes Iamdriving""imcomputerilliterate"did not spelluniquelyspelledname"I only havemy phone/Idont have apersonalcomputer"someone@'s p1/p1two secsafter postingin that chat"my classstarts in5mins"wantingescalation whenviableworkaround istoo inconvenientto them"click thisbutton" "do iclick it?"what did ijust say"imcallingfor ____"Mymercypatientforwardedto 3399computeruptime ismore thana weekcaller hasno ideawhat theyare doingmercyconnectdotopen.comnew hirewas givenno infoCant installcitrix onMacos X orwindows7/8/8.1no phonebycomputercaller istaking onspeakermaintenanceissueissueresolvesitselfparentticketopen"i just gotback fromleave"eatingordrinkinggeissueangrydoctorHORRENDOUSname spelling"I am callingon behalf ofdoctor.....who is in theother room"queuespikes rightwhen youget backfrom breakrandombackgroundbeepingselfsubmittedp1/p2trying toview currentpaystubs onmypaynew hirenot givenuserid"iverestarted"but uptimesays theydidntnew hiregivenwronginformationWFH Calledin usingjabber andhave to restartcomputerwhy didtier 1 justspikeprinterspells outcommonnameSelf submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpdoes notknow howto use theircell phonedoes notgive fullnumbersomeoneemails theMTS Alldirectoryasking for helptwo mincall, tenmin ticketmyeducallcoughs orsneezesor yawnsinto miconboardinggiving outoutdatedinfoChromebookmfastudent wasnot givenuserid / did notknow to useepc.userid"justcall3399"vdi notworkingheavybreathingaskes aquestion, getscompletelynon relatedanswer"I got anewphone""you are the__th personive spokentoo aboutthis"spamemail"Yes Iamdriving""imcomputerilliterate"did not spelluniquelyspelledname"I only havemy phone/Idont have apersonalcomputer"someone@'s p1/p1two secsafter postingin that chat"my classstarts in5mins"wantingescalation whenviableworkaround istoo inconvenientto them"click thisbutton" "do iclick it?"what did ijust say"imcallingfor ____"Mymercypatientforwardedto 3399computeruptime ismore thana weekcaller hasno ideawhat theyare doingmercyconnectdotopen.comnew hirewas givenno infoCant installcitrix onMacos X orwindows7/8/8.1no phonebycomputercaller istaking onspeakermaintenanceissue

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. issue resolves itself
  2. parent ticket open
  3. "i just got back from leave"
  4. eating or drinking
  5. ge issue
  6. angry doctor
  7. HORRENDOUS name spelling
  8. "I am calling on behalf of doctor..... who is in the other room"
  9. queue spikes right when you get back from break
  10. random background beeping
  11. self submitted p1/p2
  12. trying to view current paystubs on mypay
  13. new hire not given userid
  14. "ive restarted" but uptime says they didnt
  15. new hire given wrong information
  16. WFH Called in using jabber and have to restart computer
  17. why did tier 1 just spike
  18. printer
  19. spells out common name
  20. Self submitted ticket with no information and the caller wants it escalated
  21. someone trying to teams msg or email for IT help
  22. does not know how to use their cell phone
  23. does not give full number
  24. someone emails the MTS All directory asking for help
  25. two min call, ten min ticket
  26. myedu call
  27. coughs or sneezes or yawns into mic
  28. onboarding giving out outdated info
  29. Chromebook
  30. mfa
  31. student was not given userid / did not know to use epc.userid
  32. "just call 3399"
  33. vdi not working
  34. heavy breathing
  35. askes a question, gets completely non related answer
  36. "I got a new phone"
  37. "you are the __th person ive spoken too about this"
  38. spam email
  39. "Yes I am driving"
  40. "im computer illiterate"
  41. did not spell uniquely spelled name
  42. "I only have my phone/I dont have a personal computer"
  43. someone @'s p1/p1 two secs after posting in that chat
  44. "my class starts in 5mins"
  45. wanting escalation when viable workaround is too inconvenient to them
  46. "click this button" "do i click it?" what did i just say
  47. "im calling for ____"
  48. Mymercy patient forwarded to 3399
  49. computer uptime is more than a week
  50. caller has no idea what they are doing
  51. mercy connect dot open.com
  52. new hire was given no info
  53. Cant install citrix on Macos X or windows 7/8/8.1
  54. no phone by computer
  55. caller is taking on speaker
  56. maintenance issue