mfa"i just gotback fromleave"parentticketopendoes notgive fullnumberCant installcitrix onMacos X orwindows7/8/8.1"my classstarts in5mins""I got anewphone""iverestarted"but uptimesays theydidntdoes notknow howto use theircell phoneChromebooksomeoneemails theMTS Alldirectoryasking for help"imcallingfor ____"Self submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpmercyconnectdotopen.comno phonebycomputerangrydoctorstudent wasnot givenuserid / did notknow to useepc.useridonboardinggiving outoutdatedinfomaintenanceissueeatingordrinkinggeissuenew hirewas givenno info"justcall3399"coughs orsneezesor yawnsinto micaskes aquestion, getscompletelynon relatedanswerprinterissueresolvesitself"I only havemy phone/Idont have apersonalcomputer"caller istaking onspeakerrandombackgroundbeepingtwo mincall, tenmin tickettrying toview currentpaystubs onmypaynew hirenot givenuseridwhy didtier 1 justspike"imcomputerilliterate""I am callingon behalf ofdoctor.....who is in theother room""you are the__th personive spokentoo aboutthis"wantingescalation whenviableworkaround istoo inconvenientto themspamemailMymercypatientforwardedto 3399new hiregivenwronginformationcomputeruptime ismore thana weekcaller hasno ideawhat theyare doingheavybreathing"click thisbutton" "do iclick it?"what did ijust sayspells outcommonnameHORRENDOUSname spelling"Yes Iamdriving"did not spelluniquelyspellednamequeuespikes rightwhen youget backfrom breakselfsubmittedp1/p2WFH Calledin usingjabber andhave to restartcomputersomeone@'s p1/p1two secsafter postingin that chatvdi notworkingmyeducallmfa"i just gotback fromleave"parentticketopendoes notgive fullnumberCant installcitrix onMacos X orwindows7/8/8.1"my classstarts in5mins""I got anewphone""iverestarted"but uptimesays theydidntdoes notknow howto use theircell phoneChromebooksomeoneemails theMTS Alldirectoryasking for help"imcallingfor ____"Self submittedticket with noinformation andthe caller wantsit escalatedsomeonetrying toteams msgor email forIT helpmercyconnectdotopen.comno phonebycomputerangrydoctorstudent wasnot givenuserid / did notknow to useepc.useridonboardinggiving outoutdatedinfomaintenanceissueeatingordrinkinggeissuenew hirewas givenno info"justcall3399"coughs orsneezesor yawnsinto micaskes aquestion, getscompletelynon relatedanswerprinterissueresolvesitself"I only havemy phone/Idont have apersonalcomputer"caller istaking onspeakerrandombackgroundbeepingtwo mincall, tenmin tickettrying toview currentpaystubs onmypaynew hirenot givenuseridwhy didtier 1 justspike"imcomputerilliterate""I am callingon behalf ofdoctor.....who is in theother room""you are the__th personive spokentoo aboutthis"wantingescalation whenviableworkaround istoo inconvenientto themspamemailMymercypatientforwardedto 3399new hiregivenwronginformationcomputeruptime ismore thana weekcaller hasno ideawhat theyare doingheavybreathing"click thisbutton" "do iclick it?"what did ijust sayspells outcommonnameHORRENDOUSname spelling"Yes Iamdriving"did not spelluniquelyspellednamequeuespikes rightwhen youget backfrom breakselfsubmittedp1/p2WFH Calledin usingjabber andhave to restartcomputersomeone@'s p1/p1two secsafter postingin that chatvdi notworkingmyeducall

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. mfa
  2. "i just got back from leave"
  3. parent ticket open
  4. does not give full number
  5. Cant install citrix on Macos X or windows 7/8/8.1
  6. "my class starts in 5mins"
  7. "I got a new phone"
  8. "ive restarted" but uptime says they didnt
  9. does not know how to use their cell phone
  10. Chromebook
  11. someone emails the MTS All directory asking for help
  12. "im calling for ____"
  13. Self submitted ticket with no information and the caller wants it escalated
  14. someone trying to teams msg or email for IT help
  15. mercy connect dot open.com
  16. no phone by computer
  17. angry doctor
  18. student was not given userid / did not know to use epc.userid
  19. onboarding giving out outdated info
  20. maintenance issue
  21. eating or drinking
  22. ge issue
  23. new hire was given no info
  24. "just call 3399"
  25. coughs or sneezes or yawns into mic
  26. askes a question, gets completely non related answer
  27. printer
  28. issue resolves itself
  29. "I only have my phone/I dont have a personal computer"
  30. caller is taking on speaker
  31. random background beeping
  32. two min call, ten min ticket
  33. trying to view current paystubs on mypay
  34. new hire not given userid
  35. why did tier 1 just spike
  36. "im computer illiterate"
  37. "I am calling on behalf of doctor..... who is in the other room"
  38. "you are the __th person ive spoken too about this"
  39. wanting escalation when viable workaround is too inconvenient to them
  40. spam email
  41. Mymercy patient forwarded to 3399
  42. new hire given wrong information
  43. computer uptime is more than a week
  44. caller has no idea what they are doing
  45. heavy breathing
  46. "click this button" "do i click it?" what did i just say
  47. spells out common name
  48. HORRENDOUS name spelling
  49. "Yes I am driving"
  50. did not spell uniquely spelled name
  51. queue spikes right when you get back from break
  52. self submitted p1/p2
  53. WFH Called in using jabber and have to restart computer
  54. someone @'s p1/p1 two secs after posting in that chat
  55. vdi not working
  56. myedu call