heavybreathingnew hirenot givenuseridcoughs orsneezesor yawnsinto mic"iverestarted"but uptimesays theydidntaskes aquestion, getscompletelynon relatedanswerparentticketopensomeonetrying toteams msgor email forIT helpangrydoctorcaller istaking onspeaker"click thisbutton" "do iclick it?"what did ijust say"I am callingon behalf ofdoctor.....who is in theother room"queuespikes rightwhen youget backfrom breakgeissueselfsubmittedp1/p2randombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chatHORRENDOUSname spellingSelf submittedticket with noinformation andthe caller wantsit escalatedMymercypatientforwardedto 3399wantingescalation whenviableworkaround istoo inconvenientto them"my classstarts in5mins""I got anewphone"student wasnot givenuserid / did notknow to useepc.useridmfaWFH Calledin usingjabber andhave to restartcomputertwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer""justcall3399""imcomputerilliterate"Chromebookcomputeruptime ismore thana weekvdi notworkingdid not spelluniquelyspelledname"imcallingfor ____""you are the__th personive spokentoo aboutthis"spells outcommonnamesomeoneemails theMTS Alldirectoryasking for helpmyeducallmaintenanceissuewhy didtier 1 justspike"i just gotback fromleave"does notgive fullnumberissueresolvesitselfeatingordrinkingmercyconnectdotopen.comonboardinggiving outoutdatedinfospamemailnew hiregivenwronginformation"Yes Iamdriving"printernew hirewas givenno infocaller hasno ideawhat theyare doingCant installcitrix onMacos X orwindows7/8/8.1does notknow howto use theircell phoneno phonebycomputertrying toview currentpaystubs onmypayheavybreathingnew hirenot givenuseridcoughs orsneezesor yawnsinto mic"iverestarted"but uptimesays theydidntaskes aquestion, getscompletelynon relatedanswerparentticketopensomeonetrying toteams msgor email forIT helpangrydoctorcaller istaking onspeaker"click thisbutton" "do iclick it?"what did ijust say"I am callingon behalf ofdoctor.....who is in theother room"queuespikes rightwhen youget backfrom breakgeissueselfsubmittedp1/p2randombackgroundbeepingsomeone@'s p1/p1two secsafter postingin that chatHORRENDOUSname spellingSelf submittedticket with noinformation andthe caller wantsit escalatedMymercypatientforwardedto 3399wantingescalation whenviableworkaround istoo inconvenientto them"my classstarts in5mins""I got anewphone"student wasnot givenuserid / did notknow to useepc.useridmfaWFH Calledin usingjabber andhave to restartcomputertwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer""justcall3399""imcomputerilliterate"Chromebookcomputeruptime ismore thana weekvdi notworkingdid not spelluniquelyspelledname"imcallingfor ____""you are the__th personive spokentoo aboutthis"spells outcommonnamesomeoneemails theMTS Alldirectoryasking for helpmyeducallmaintenanceissuewhy didtier 1 justspike"i just gotback fromleave"does notgive fullnumberissueresolvesitselfeatingordrinkingmercyconnectdotopen.comonboardinggiving outoutdatedinfospamemailnew hiregivenwronginformation"Yes Iamdriving"printernew hirewas givenno infocaller hasno ideawhat theyare doingCant installcitrix onMacos X orwindows7/8/8.1does notknow howto use theircell phoneno phonebycomputertrying toview currentpaystubs onmypay

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. heavy breathing
  2. new hire not given userid
  3. coughs or sneezes or yawns into mic
  4. "ive restarted" but uptime says they didnt
  5. askes a question, gets completely non related answer
  6. parent ticket open
  7. someone trying to teams msg or email for IT help
  8. angry doctor
  9. caller is taking on speaker
  10. "click this button" "do i click it?" what did i just say
  11. "I am calling on behalf of doctor..... who is in the other room"
  12. queue spikes right when you get back from break
  13. ge issue
  14. self submitted p1/p2
  15. random background beeping
  16. someone @'s p1/p1 two secs after posting in that chat
  17. HORRENDOUS name spelling
  18. Self submitted ticket with no information and the caller wants it escalated
  19. Mymercy patient forwarded to 3399
  20. wanting escalation when viable workaround is too inconvenient to them
  21. "my class starts in 5mins"
  22. "I got a new phone"
  23. student was not given userid / did not know to use epc.userid
  24. mfa
  25. WFH Called in using jabber and have to restart computer
  26. two min call, ten min ticket
  27. "I only have my phone/I dont have a personal computer"
  28. "just call 3399"
  29. "im computer illiterate"
  30. Chromebook
  31. computer uptime is more than a week
  32. vdi not working
  33. did not spell uniquely spelled name
  34. "im calling for ____"
  35. "you are the __th person ive spoken too about this"
  36. spells out common name
  37. someone emails the MTS All directory asking for help
  38. myedu call
  39. maintenance issue
  40. why did tier 1 just spike
  41. "i just got back from leave"
  42. does not give full number
  43. issue resolves itself
  44. eating or drinking
  45. mercy connect dot open.com
  46. onboarding giving out outdated info
  47. spam email
  48. new hire given wrong information
  49. "Yes I am driving"
  50. printer
  51. new hire was given no info
  52. caller has no idea what they are doing
  53. Cant install citrix on Macos X or windows 7/8/8.1
  54. does not know how to use their cell phone
  55. no phone by computer
  56. trying to view current paystubs on mypay