Cant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalated"I am callingon behalf ofdoctor.....who is in theother room"printerqueuespikes rightwhen youget backfrom breakHORRENDOUSname spellingWFH Calledin usingjabber andhave to restartcomputereatingordrinkingsomeoneemails theMTS Alldirectoryasking for helpheavybreathingwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"angrydoctortwo mincall, tenmin ticket"i just gotback fromleave"Chromebookmyeducallstudent wasnot givenuserid / did notknow to useepc.useridnew hiregivenwronginformationcaller hasno ideawhat theyare doing"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatspamemailparentticketopennew hirenot givenuseridmfamercyconnectdotopen.commaintenanceissuesomeonetrying toteams msgor email forIT helpcaller istaking onspeakernew hirewas givenno infocomputeruptime ismore thana week"I got anewphone""imcomputerilliterate"geissue"my classstarts in5mins"did not spelluniquelyspelledname"iverestarted"but uptimesays theydidntdoes notgive fullnumberwhy didtier 1 justspikecoughs orsneezesor yawnsinto micselfsubmittedp1/p2spells outcommonnameMymercypatientforwardedto 3399randombackgroundbeepingvdi notworking"imcallingfor ____"askes aquestion, getscompletelynon relatedanswerdoes notknow howto use theircell phoneonboardinggiving outoutdatedinfotrying toview currentpaystubs onmypay"justcall3399""I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust sayissueresolvesitselfno phonebycomputerCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalated"I am callingon behalf ofdoctor.....who is in theother room"printerqueuespikes rightwhen youget backfrom breakHORRENDOUSname spellingWFH Calledin usingjabber andhave to restartcomputereatingordrinkingsomeoneemails theMTS Alldirectoryasking for helpheavybreathingwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"angrydoctortwo mincall, tenmin ticket"i just gotback fromleave"Chromebookmyeducallstudent wasnot givenuserid / did notknow to useepc.useridnew hiregivenwronginformationcaller hasno ideawhat theyare doing"Yes Iamdriving"someone@'s p1/p1two secsafter postingin that chatspamemailparentticketopennew hirenot givenuseridmfamercyconnectdotopen.commaintenanceissuesomeonetrying toteams msgor email forIT helpcaller istaking onspeakernew hirewas givenno infocomputeruptime ismore thana week"I got anewphone""imcomputerilliterate"geissue"my classstarts in5mins"did not spelluniquelyspelledname"iverestarted"but uptimesays theydidntdoes notgive fullnumberwhy didtier 1 justspikecoughs orsneezesor yawnsinto micselfsubmittedp1/p2spells outcommonnameMymercypatientforwardedto 3399randombackgroundbeepingvdi notworking"imcallingfor ____"askes aquestion, getscompletelynon relatedanswerdoes notknow howto use theircell phoneonboardinggiving outoutdatedinfotrying toview currentpaystubs onmypay"justcall3399""I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust sayissueresolvesitselfno phonebycomputer

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cant install citrix on Macos X or windows 7/8/8.1
  2. Self submitted ticket with no information and the caller wants it escalated
  3. "I am calling on behalf of doctor..... who is in the other room"
  4. printer
  5. queue spikes right when you get back from break
  6. HORRENDOUS name spelling
  7. WFH Called in using jabber and have to restart computer
  8. eating or drinking
  9. someone emails the MTS All directory asking for help
  10. heavy breathing
  11. wanting escalation when viable workaround is too inconvenient to them
  12. "you are the __th person ive spoken too about this"
  13. angry doctor
  14. two min call, ten min ticket
  15. "i just got back from leave"
  16. Chromebook
  17. myedu call
  18. student was not given userid / did not know to use epc.userid
  19. new hire given wrong information
  20. caller has no idea what they are doing
  21. "Yes I am driving"
  22. someone @'s p1/p1 two secs after posting in that chat
  23. spam email
  24. parent ticket open
  25. new hire not given userid
  26. mfa
  27. mercy connect dot open.com
  28. maintenance issue
  29. someone trying to teams msg or email for IT help
  30. caller is taking on speaker
  31. new hire was given no info
  32. computer uptime is more than a week
  33. "I got a new phone"
  34. "im computer illiterate"
  35. ge issue
  36. "my class starts in 5mins"
  37. did not spell uniquely spelled name
  38. "ive restarted" but uptime says they didnt
  39. does not give full number
  40. why did tier 1 just spike
  41. coughs or sneezes or yawns into mic
  42. self submitted p1/p2
  43. spells out common name
  44. Mymercy patient forwarded to 3399
  45. random background beeping
  46. vdi not working
  47. "im calling for ____"
  48. askes a question, gets completely non related answer
  49. does not know how to use their cell phone
  50. onboarding giving out outdated info
  51. trying to view current paystubs on mypay
  52. "just call 3399"
  53. "I only have my phone/I dont have a personal computer"
  54. "click this button" "do i click it?" what did i just say
  55. issue resolves itself
  56. no phone by computer