Mymercypatientforwardedto 3399myeducallstudent wasnot givenuserid / did notknow to useepc.useridangrydoctorvdi notworkingdoes notgive fullnumber"iverestarted"but uptimesays theydidntmercyconnectdotopen.com"Yes Iamdriving""my classstarts in5mins"no phonebycomputeraskes aquestion, getscompletelynon relatedanswerprintercaller istaking onspeakerwhy didtier 1 justspiketwo mincall, tenmin ticketonboardinggiving outoutdatedinfoHORRENDOUSname spellingnew hiregivenwronginformationspells outcommonname"I got anewphone"computeruptime ismore thana weeksomeonetrying toteams msgor email forIT helpcaller hasno ideawhat theyare doing"i just gotback fromleave"geissuesomeoneemails theMTS Alldirectoryasking for help"justcall3399"new hirewas givenno info"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednametrying toview currentpaystubs onmypayChromebooksomeone@'s p1/p1two secsafter postingin that chatdoes notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputerspamemail"click thisbutton" "do iclick it?"what did ijust sayheavybreathingwantingescalation whenviableworkaround istoo inconvenientto themrandombackgroundbeeping"imcomputerilliterate"queuespikes rightwhen youget backfrom break"imcallingfor ____""you are the__th personive spokentoo aboutthis"selfsubmittedp1/p2"I only havemy phone/Idont have apersonalcomputer"issueresolvesitselfSelf submittedticket with noinformation andthe caller wantsit escalatedeatingordrinkingmaintenanceissuemfaparentticketopennew hirenot givenuseridCant installcitrix onMacos X orwindows7/8/8.1coughs orsneezesor yawnsinto micMymercypatientforwardedto 3399myeducallstudent wasnot givenuserid / did notknow to useepc.useridangrydoctorvdi notworkingdoes notgive fullnumber"iverestarted"but uptimesays theydidntmercyconnectdotopen.com"Yes Iamdriving""my classstarts in5mins"no phonebycomputeraskes aquestion, getscompletelynon relatedanswerprintercaller istaking onspeakerwhy didtier 1 justspiketwo mincall, tenmin ticketonboardinggiving outoutdatedinfoHORRENDOUSname spellingnew hiregivenwronginformationspells outcommonname"I got anewphone"computeruptime ismore thana weeksomeonetrying toteams msgor email forIT helpcaller hasno ideawhat theyare doing"i just gotback fromleave"geissuesomeoneemails theMTS Alldirectoryasking for help"justcall3399"new hirewas givenno info"I am callingon behalf ofdoctor.....who is in theother room"did not spelluniquelyspellednametrying toview currentpaystubs onmypayChromebooksomeone@'s p1/p1two secsafter postingin that chatdoes notknow howto use theircell phoneWFH Calledin usingjabber andhave to restartcomputerspamemail"click thisbutton" "do iclick it?"what did ijust sayheavybreathingwantingescalation whenviableworkaround istoo inconvenientto themrandombackgroundbeeping"imcomputerilliterate"queuespikes rightwhen youget backfrom break"imcallingfor ____""you are the__th personive spokentoo aboutthis"selfsubmittedp1/p2"I only havemy phone/Idont have apersonalcomputer"issueresolvesitselfSelf submittedticket with noinformation andthe caller wantsit escalatedeatingordrinkingmaintenanceissuemfaparentticketopennew hirenot givenuseridCant installcitrix onMacos X orwindows7/8/8.1coughs orsneezesor yawnsinto mic

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mymercy patient forwarded to 3399
  2. myedu call
  3. student was not given userid / did not know to use epc.userid
  4. angry doctor
  5. vdi not working
  6. does not give full number
  7. "ive restarted" but uptime says they didnt
  8. mercy connect dot open.com
  9. "Yes I am driving"
  10. "my class starts in 5mins"
  11. no phone by computer
  12. askes a question, gets completely non related answer
  13. printer
  14. caller is taking on speaker
  15. why did tier 1 just spike
  16. two min call, ten min ticket
  17. onboarding giving out outdated info
  18. HORRENDOUS name spelling
  19. new hire given wrong information
  20. spells out common name
  21. "I got a new phone"
  22. computer uptime is more than a week
  23. someone trying to teams msg or email for IT help
  24. caller has no idea what they are doing
  25. "i just got back from leave"
  26. ge issue
  27. someone emails the MTS All directory asking for help
  28. "just call 3399"
  29. new hire was given no info
  30. "I am calling on behalf of doctor..... who is in the other room"
  31. did not spell uniquely spelled name
  32. trying to view current paystubs on mypay
  33. Chromebook
  34. someone @'s p1/p1 two secs after posting in that chat
  35. does not know how to use their cell phone
  36. WFH Called in using jabber and have to restart computer
  37. spam email
  38. "click this button" "do i click it?" what did i just say
  39. heavy breathing
  40. wanting escalation when viable workaround is too inconvenient to them
  41. random background beeping
  42. "im computer illiterate"
  43. queue spikes right when you get back from break
  44. "im calling for ____"
  45. "you are the __th person ive spoken too about this"
  46. self submitted p1/p2
  47. "I only have my phone/I dont have a personal computer"
  48. issue resolves itself
  49. Self submitted ticket with no information and the caller wants it escalated
  50. eating or drinking
  51. maintenance issue
  52. mfa
  53. parent ticket open
  54. new hire not given userid
  55. Cant install citrix on Macos X or windows 7/8/8.1
  56. coughs or sneezes or yawns into mic