did not spelluniquelyspelledname"i just gotback fromleave"trying toview currentpaystubs onmypaymyeducallspamemailtwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer""iverestarted"but uptimesays theydidntmfaWFH Calledin usingjabber andhave to restartcomputer"imcomputerilliterate"heavybreathing"I got anewphone""click thisbutton" "do iclick it?"what did ijust sayrandombackgroundbeepingparentticketopenvdi notworkingsomeoneemails theMTS Alldirectoryasking for helpnew hiregivenwronginformationcoughs orsneezesor yawnsinto micmercyconnectdotopen.comonboardinggiving outoutdatedinfo"Yes Iamdriving"HORRENDOUSname spellingissueresolvesitself"imcallingfor ____"askes aquestion, getscompletelynon relatedanswernew hirewas givenno infoeatingordrinkingstudent wasnot givenuserid / did notknow to useepc.useridgeissuewhy didtier 1 justspikecaller istaking onspeakersomeonetrying toteams msgor email forIT helpnew hirenot givenuseridMymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chat"justcall3399""my classstarts in5mins"no phonebycomputerChromebookdoes notgive fullnumber"I am callingon behalf ofdoctor.....who is in theother room"maintenanceissueangrydoctorcomputeruptime ismore thana weekselfsubmittedp1/p2caller hasno ideawhat theyare doing"you are the__th personive spokentoo aboutthis"does notknow howto use theircell phoneSelf submittedticket with noinformation andthe caller wantsit escalatedqueuespikes rightwhen youget backfrom breakspells outcommonnamewantingescalation whenviableworkaround istoo inconvenientto themprinterCant installcitrix onMacos X orwindows7/8/8.1did not spelluniquelyspelledname"i just gotback fromleave"trying toview currentpaystubs onmypaymyeducallspamemailtwo mincall, tenmin ticket"I only havemy phone/Idont have apersonalcomputer""iverestarted"but uptimesays theydidntmfaWFH Calledin usingjabber andhave to restartcomputer"imcomputerilliterate"heavybreathing"I got anewphone""click thisbutton" "do iclick it?"what did ijust sayrandombackgroundbeepingparentticketopenvdi notworkingsomeoneemails theMTS Alldirectoryasking for helpnew hiregivenwronginformationcoughs orsneezesor yawnsinto micmercyconnectdotopen.comonboardinggiving outoutdatedinfo"Yes Iamdriving"HORRENDOUSname spellingissueresolvesitself"imcallingfor ____"askes aquestion, getscompletelynon relatedanswernew hirewas givenno infoeatingordrinkingstudent wasnot givenuserid / did notknow to useepc.useridgeissuewhy didtier 1 justspikecaller istaking onspeakersomeonetrying toteams msgor email forIT helpnew hirenot givenuseridMymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chat"justcall3399""my classstarts in5mins"no phonebycomputerChromebookdoes notgive fullnumber"I am callingon behalf ofdoctor.....who is in theother room"maintenanceissueangrydoctorcomputeruptime ismore thana weekselfsubmittedp1/p2caller hasno ideawhat theyare doing"you are the__th personive spokentoo aboutthis"does notknow howto use theircell phoneSelf submittedticket with noinformation andthe caller wantsit escalatedqueuespikes rightwhen youget backfrom breakspells outcommonnamewantingescalation whenviableworkaround istoo inconvenientto themprinterCant installcitrix onMacos X orwindows7/8/8.1

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not spell uniquely spelled name
  2. "i just got back from leave"
  3. trying to view current paystubs on mypay
  4. myedu call
  5. spam email
  6. two min call, ten min ticket
  7. "I only have my phone/I dont have a personal computer"
  8. "ive restarted" but uptime says they didnt
  9. mfa
  10. WFH Called in using jabber and have to restart computer
  11. "im computer illiterate"
  12. heavy breathing
  13. "I got a new phone"
  14. "click this button" "do i click it?" what did i just say
  15. random background beeping
  16. parent ticket open
  17. vdi not working
  18. someone emails the MTS All directory asking for help
  19. new hire given wrong information
  20. coughs or sneezes or yawns into mic
  21. mercy connect dot open.com
  22. onboarding giving out outdated info
  23. "Yes I am driving"
  24. HORRENDOUS name spelling
  25. issue resolves itself
  26. "im calling for ____"
  27. askes a question, gets completely non related answer
  28. new hire was given no info
  29. eating or drinking
  30. student was not given userid / did not know to use epc.userid
  31. ge issue
  32. why did tier 1 just spike
  33. caller is taking on speaker
  34. someone trying to teams msg or email for IT help
  35. new hire not given userid
  36. Mymercy patient forwarded to 3399
  37. someone @'s p1/p1 two secs after posting in that chat
  38. "just call 3399"
  39. "my class starts in 5mins"
  40. no phone by computer
  41. Chromebook
  42. does not give full number
  43. "I am calling on behalf of doctor..... who is in the other room"
  44. maintenance issue
  45. angry doctor
  46. computer uptime is more than a week
  47. self submitted p1/p2
  48. caller has no idea what they are doing
  49. "you are the __th person ive spoken too about this"
  50. does not know how to use their cell phone
  51. Self submitted ticket with no information and the caller wants it escalated
  52. queue spikes right when you get back from break
  53. spells out common name
  54. wanting escalation when viable workaround is too inconvenient to them
  55. printer
  56. Cant install citrix on Macos X or windows 7/8/8.1