spamemailgeissuemercyconnectdotopen.comtwo mincall, tenmin ticketmyeducall"I only havemy phone/Idont have apersonalcomputer"no phonebycomputercaller istaking onspeakersomeonetrying toteams msgor email forIT helpvdi notworking"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"does notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeepingtrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useriddoes notgive fullnumbersomeoneemails theMTS Alldirectoryasking for helpcoughs orsneezesor yawnsinto micprinterparentticketopendid not spelluniquelyspellednameselfsubmittedp1/p2askes aquestion, getscompletelynon relatedanswerwantingescalation whenviableworkaround istoo inconvenientto them"iverestarted"but uptimesays theydidntnew hiregivenwronginformation"Yes Iamdriving"eatingordrinkingHORRENDOUSname spelling"you are the__th personive spokentoo aboutthis""click thisbutton" "do iclick it?"what did ijust saynew hirewas givenno infoonboardinggiving outoutdatedinfo"i just gotback fromleave"Mymercypatientforwardedto 3399"imcallingfor ____"why didtier 1 justspike"my classstarts in5mins"queuespikes rightwhen youget backfrom breakcaller hasno ideawhat theyare doingheavybreathingsomeone@'s p1/p1two secsafter postingin that chatmfaspells outcommonnamemaintenanceissue"I am callingon behalf ofdoctor.....who is in theother room"issueresolvesitselfChromebookWFH Calledin usingjabber andhave to restartcomputer"justcall3399"new hirenot givenuseridangrydoctorspamemailgeissuemercyconnectdotopen.comtwo mincall, tenmin ticketmyeducall"I only havemy phone/Idont have apersonalcomputer"no phonebycomputercaller istaking onspeakersomeonetrying toteams msgor email forIT helpvdi notworking"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"does notknow howto use theircell phoneCant installcitrix onMacos X orwindows7/8/8.1Self submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeepingtrying toview currentpaystubs onmypaystudent wasnot givenuserid / did notknow to useepc.useriddoes notgive fullnumbersomeoneemails theMTS Alldirectoryasking for helpcoughs orsneezesor yawnsinto micprinterparentticketopendid not spelluniquelyspellednameselfsubmittedp1/p2askes aquestion, getscompletelynon relatedanswerwantingescalation whenviableworkaround istoo inconvenientto them"iverestarted"but uptimesays theydidntnew hiregivenwronginformation"Yes Iamdriving"eatingordrinkingHORRENDOUSname spelling"you are the__th personive spokentoo aboutthis""click thisbutton" "do iclick it?"what did ijust saynew hirewas givenno infoonboardinggiving outoutdatedinfo"i just gotback fromleave"Mymercypatientforwardedto 3399"imcallingfor ____"why didtier 1 justspike"my classstarts in5mins"queuespikes rightwhen youget backfrom breakcaller hasno ideawhat theyare doingheavybreathingsomeone@'s p1/p1two secsafter postingin that chatmfaspells outcommonnamemaintenanceissue"I am callingon behalf ofdoctor.....who is in theother room"issueresolvesitselfChromebookWFH Calledin usingjabber andhave to restartcomputer"justcall3399"new hirenot givenuseridangrydoctor

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spam email
  2. ge issue
  3. mercy connect dot open.com
  4. two min call, ten min ticket
  5. myedu call
  6. "I only have my phone/I dont have a personal computer"
  7. no phone by computer
  8. caller is taking on speaker
  9. someone trying to teams msg or email for IT help
  10. vdi not working
  11. "I got a new phone"
  12. computer uptime is more than a week
  13. "im computer illiterate"
  14. does not know how to use their cell phone
  15. Cant install citrix on Macos X or windows 7/8/8.1
  16. Self submitted ticket with no information and the caller wants it escalated
  17. random background beeping
  18. trying to view current paystubs on mypay
  19. student was not given userid / did not know to use epc.userid
  20. does not give full number
  21. someone emails the MTS All directory asking for help
  22. coughs or sneezes or yawns into mic
  23. printer
  24. parent ticket open
  25. did not spell uniquely spelled name
  26. self submitted p1/p2
  27. askes a question, gets completely non related answer
  28. wanting escalation when viable workaround is too inconvenient to them
  29. "ive restarted" but uptime says they didnt
  30. new hire given wrong information
  31. "Yes I am driving"
  32. eating or drinking
  33. HORRENDOUS name spelling
  34. "you are the __th person ive spoken too about this"
  35. "click this button" "do i click it?" what did i just say
  36. new hire was given no info
  37. onboarding giving out outdated info
  38. "i just got back from leave"
  39. Mymercy patient forwarded to 3399
  40. "im calling for ____"
  41. why did tier 1 just spike
  42. "my class starts in 5mins"
  43. queue spikes right when you get back from break
  44. caller has no idea what they are doing
  45. heavy breathing
  46. someone @'s p1/p1 two secs after posting in that chat
  47. mfa
  48. spells out common name
  49. maintenance issue
  50. "I am calling on behalf of doctor..... who is in the other room"
  51. issue resolves itself
  52. Chromebook
  53. WFH Called in using jabber and have to restart computer
  54. "just call 3399"
  55. new hire not given userid
  56. angry doctor