did not spelluniquelyspellednamemfa"imcomputerilliterate"selfsubmittedp1/p2does notknow howto use theircell phonetrying toview currentpaystubs onmypaymercyconnectdotopen.comissueresolvesitselfonboardinggiving outoutdatedinfoeatingordrinkingspamemail"I am callingon behalf ofdoctor.....who is in theother room"does notgive fullnumberno phonebycomputergeissuespells outcommonname"my classstarts in5mins"queuespikes rightwhen youget backfrom breakcaller istaking onspeakerHORRENDOUSname spellingChromebooknew hiregivenwronginformationmyeducallwantingescalation whenviableworkaround istoo inconvenientto themrandombackgroundbeepingsomeonetrying toteams msgor email forIT helpstudent wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1two mincall, tenmin ticket"I got anewphone"computeruptime ismore thana weekmaintenanceissuevdi notworking"iverestarted"but uptimesays theydidntsomeoneemails theMTS Alldirectoryasking for help"Yes Iamdriving""i just gotback fromleave""justcall3399"printerparentticketopen"I only havemy phone/Idont have apersonalcomputer"new hirenot givenuseridsomeone@'s p1/p1two secsafter postingin that chatcoughs orsneezesor yawnsinto mic"click thisbutton" "do iclick it?"what did ijust saycaller hasno ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputerangrydoctorMymercypatientforwardedto 3399askes aquestion, getscompletelynon relatedanswernew hirewas givenno info"imcallingfor ____""you are the__th personive spokentoo aboutthis"heavybreathingdid not spelluniquelyspellednamemfa"imcomputerilliterate"selfsubmittedp1/p2does notknow howto use theircell phonetrying toview currentpaystubs onmypaymercyconnectdotopen.comissueresolvesitselfonboardinggiving outoutdatedinfoeatingordrinkingspamemail"I am callingon behalf ofdoctor.....who is in theother room"does notgive fullnumberno phonebycomputergeissuespells outcommonname"my classstarts in5mins"queuespikes rightwhen youget backfrom breakcaller istaking onspeakerHORRENDOUSname spellingChromebooknew hiregivenwronginformationmyeducallwantingescalation whenviableworkaround istoo inconvenientto themrandombackgroundbeepingsomeonetrying toteams msgor email forIT helpstudent wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedCant installcitrix onMacos X orwindows7/8/8.1two mincall, tenmin ticket"I got anewphone"computeruptime ismore thana weekmaintenanceissuevdi notworking"iverestarted"but uptimesays theydidntsomeoneemails theMTS Alldirectoryasking for help"Yes Iamdriving""i just gotback fromleave""justcall3399"printerparentticketopen"I only havemy phone/Idont have apersonalcomputer"new hirenot givenuseridsomeone@'s p1/p1two secsafter postingin that chatcoughs orsneezesor yawnsinto mic"click thisbutton" "do iclick it?"what did ijust saycaller hasno ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputerangrydoctorMymercypatientforwardedto 3399askes aquestion, getscompletelynon relatedanswernew hirewas givenno info"imcallingfor ____""you are the__th personive spokentoo aboutthis"heavybreathing

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not spell uniquely spelled name
  2. mfa
  3. "im computer illiterate"
  4. self submitted p1/p2
  5. does not know how to use their cell phone
  6. trying to view current paystubs on mypay
  7. mercy connect dot open.com
  8. issue resolves itself
  9. onboarding giving out outdated info
  10. eating or drinking
  11. spam email
  12. "I am calling on behalf of doctor..... who is in the other room"
  13. does not give full number
  14. no phone by computer
  15. ge issue
  16. spells out common name
  17. "my class starts in 5mins"
  18. queue spikes right when you get back from break
  19. caller is taking on speaker
  20. HORRENDOUS name spelling
  21. Chromebook
  22. new hire given wrong information
  23. myedu call
  24. wanting escalation when viable workaround is too inconvenient to them
  25. random background beeping
  26. someone trying to teams msg or email for IT help
  27. student was not given userid / did not know to use epc.userid
  28. why did tier 1 just spike
  29. Self submitted ticket with no information and the caller wants it escalated
  30. Cant install citrix on Macos X or windows 7/8/8.1
  31. two min call, ten min ticket
  32. "I got a new phone"
  33. computer uptime is more than a week
  34. maintenance issue
  35. vdi not working
  36. "ive restarted" but uptime says they didnt
  37. someone emails the MTS All directory asking for help
  38. "Yes I am driving"
  39. "i just got back from leave"
  40. "just call 3399"
  41. printer
  42. parent ticket open
  43. "I only have my phone/I dont have a personal computer"
  44. new hire not given userid
  45. someone @'s p1/p1 two secs after posting in that chat
  46. coughs or sneezes or yawns into mic
  47. "click this button" "do i click it?" what did i just say
  48. caller has no idea what they are doing
  49. WFH Called in using jabber and have to restart computer
  50. angry doctor
  51. Mymercy patient forwarded to 3399
  52. askes a question, gets completely non related answer
  53. new hire was given no info
  54. "im calling for ____"
  55. "you are the __th person ive spoken too about this"
  56. heavy breathing