Tools &ResourcesSalesInquiriesHIPAAGuidelinesGEM orLegacyAccessing andNavigatingFacetsHealth SavingsAccount (HSA)vs FlexibleSpendingAccountDocumentRequestsIDCardsRouteGroupsInContactMAXAgentBasicsLanguageServicesand TTYCareCoordinationor CareGuidesClaimsInquiriesSapphireProviderDirectoryRightFaxDo NotContactRequestsMQMOpt-OutFormInpatientNotificationAppeals &Grievances(or GPPages)GivingMaximumAllowancesCallProceduresCarelonAuthorizationsTheSourcingGroup (TSG)StorefrontTaxReportingFormsDocfinityImagingTools &ResourcesSalesInquiriesHIPAAGuidelinesGEM orLegacyAccessing andNavigatingFacetsHealth SavingsAccount (HSA)vs FlexibleSpendingAccountDocumentRequestsIDCardsRouteGroupsInContactMAXAgentBasicsLanguageServicesand TTYCareCoordinationor CareGuidesClaimsInquiriesSapphireProviderDirectoryRightFaxDo NotContactRequestsMQMOpt-OutFormInpatientNotificationAppeals &Grievances(or GPPages)GivingMaximumAllowancesCallProceduresCarelonAuthorizationsTheSourcingGroup (TSG)StorefrontTaxReportingFormsDocfinityImaging

Day 1 - eSource Pages Used - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tools & Resources
  2. Sales Inquiries
  3. HIPAA Guidelines
  4. GEM or Legacy Accessing and Navigating Facets
  5. Health Savings Account (HSA) vs Flexible Spending Account
  6. Document Requests
  7. ID Cards
  8. Route Groups
  9. InContact MAX Agent Basics
  10. Language Services and TTY
  11. Care Coordination or Care Guides
  12. Claims Inquiries
  13. Sapphire Provider Directory
  14. RightFax
  15. Do Not Contact Requests
  16. MQM Opt-Out Form
  17. Inpatient Notification
  18. Appeals & Grievances (or GP Pages)
  19. Giving Maximum Allowances
  20. Call Procedures
  21. Carelon Authorizations
  22. The Sourcing Group (TSG) Storefront
  23. Tax Reporting Forms
  24. Docfinity Imaging