Appeals &Grievances(or GPPages)CareCoordinationor CareGuidesDocfinityImagingGEM orLegacyAccessing andNavigatingFacetsTools &ResourcesClaimsInquiriesDocumentRequestsMQMOpt-OutFormInContactMAXAgentBasicsHIPAAGuidelinesSalesInquiriesIDCardsRouteGroupsDo NotContactRequestsHealth SavingsAccount (HSA)vs FlexibleSpendingAccountGivingMaximumAllowancesCarelonAuthorizationsTaxReportingFormsRightFaxCallProceduresSapphireProviderDirectoryLanguageServicesand TTYTheSourcingGroup (TSG)StorefrontInpatientNotificationAppeals &Grievances(or GPPages)CareCoordinationor CareGuidesDocfinityImagingGEM orLegacyAccessing andNavigatingFacetsTools &ResourcesClaimsInquiriesDocumentRequestsMQMOpt-OutFormInContactMAXAgentBasicsHIPAAGuidelinesSalesInquiriesIDCardsRouteGroupsDo NotContactRequestsHealth SavingsAccount (HSA)vs FlexibleSpendingAccountGivingMaximumAllowancesCarelonAuthorizationsTaxReportingFormsRightFaxCallProceduresSapphireProviderDirectoryLanguageServicesand TTYTheSourcingGroup (TSG)StorefrontInpatientNotification

Day 1 - eSource Pages Used - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appeals & Grievances (or GP Pages)
  2. Care Coordination or Care Guides
  3. Docfinity Imaging
  4. GEM or Legacy Accessing and Navigating Facets
  5. Tools & Resources
  6. Claims Inquiries
  7. Document Requests
  8. MQM Opt-Out Form
  9. InContact MAX Agent Basics
  10. HIPAA Guidelines
  11. Sales Inquiries
  12. ID Cards
  13. Route Groups
  14. Do Not Contact Requests
  15. Health Savings Account (HSA) vs Flexible Spending Account
  16. Giving Maximum Allowances
  17. Carelon Authorizations
  18. Tax Reporting Forms
  19. RightFax
  20. Call Procedures
  21. Sapphire Provider Directory
  22. Language Services and TTY
  23. The Sourcing Group (TSG) Storefront
  24. Inpatient Notification