Verify PINw/customerin IVRRe-enabledUIDSaidcustomername 3xAsked aquestionin theHUBUsedinterpreterCall aboutOD/ ACCTanalysisfeePlaceda stoppaymentUsedcobrowseTransferreda customerto FOGSentEcard toa peer"INTEREST"mentionedCreditcard orcredit linepaymentCompletedaddresschangeMentionedsurveyCompleteda warmtransferTalked to acustomeraboutholiday plansAskedcustomerMMNUsedpartnercarePOS/ATMlimitincreaseHad 3OLBcallsorderedchecksCustomercalling aboutOLB beingdisabled,Unsure whyFiledOLBcaseCustomerrequestingaccountbalancesVerify PINw/customerin IVRRe-enabledUIDSaidcustomername 3xAsked aquestionin theHUBUsedinterpreterCall aboutOD/ ACCTanalysisfeePlaceda stoppaymentUsedcobrowseTransferreda customerto FOGSentEcard toa peer"INTEREST"mentionedCreditcard orcredit linepaymentCompletedaddresschangeMentionedsurveyCompleteda warmtransferTalked to acustomeraboutholiday plansAskedcustomerMMNUsedpartnercarePOS/ATMlimitincreaseHad 3OLBcallsorderedchecksCustomercalling aboutOLB beingdisabled,Unsure whyFiledOLBcaseCustomerrequestingaccountbalances

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify PIN w/ customer in IVR
  2. Re-enabled UID
  3. Said customer name 3x
  4. Asked a question in the HUB
  5. Used interpreter
  6. Call about OD/ ACCT analysis fee
  7. Placed a stop payment
  8. Used cobrowse
  9. Transferred a customer to FOG
  10. Sent Ecard to a peer
  11. "INTEREST" mentioned
  12. Credit card or credit line payment
  13. Completed address change
  14. Mentioned survey
  15. Completed a warm transfer
  16. Talked to a customer about holiday plans
  17. Asked customer MMN
  18. Used partnercare
  19. POS/ATM limit increase
  20. Had 3 OLB calls
  21. ordered checks
  22. Customer calling about OLB being disabled, Unsure why
  23. Filed OLB case
  24. Customer requesting account balances