Memberasked fornavigatorFiledCDQuotedDentalBenefitsQuotedBenefitsBillingcallresolvedMembercalledabout IDcardFiledGrievanceConnectedwith thememberUsedFindHelpReviewedMedicalBenefitsClosedanNBAAssistedmemberwith DMEChangeda PCPCompleteda memberHRAFoundSpecialistFoundDentalProviderFreeSpaceTransferredto OptumQuotedVisionbenefitsAssisted amemberwith billingFiledMIODQuotedfromformularyAddedMemberARProvidedmemberappealsinfoScheduledTransportationMemberasked fornavigatorFiledCDQuotedDentalBenefitsQuotedBenefitsBillingcallresolvedMembercalledabout IDcardFiledGrievanceConnectedwith thememberUsedFindHelpReviewedMedicalBenefitsClosedanNBAAssistedmemberwith DMEChangeda PCPCompleteda memberHRAFoundSpecialistFoundDentalProviderFreeSpaceTransferredto OptumQuotedVisionbenefitsAssisted amemberwith billingFiledMIODQuotedfromformularyAddedMemberARProvidedmemberappealsinfoScheduledTransportation

Looping - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member asked for navigator
  2. Filed CD
  3. Quoted Dental Benefits
  4. Quoted Benefits
  5. Billing call resolved
  6. Member called about ID card
  7. Filed Grievance
  8. Connected with the member
  9. Used Find Help
  10. Reviewed Medical Benefits
  11. Closed an NBA
  12. Assisted member with DME
  13. Changed a PCP
  14. Completed a member HRA
  15. Found Specialist
  16. Found Dental Provider
  17. Free Space
  18. Transferred to Optum
  19. Quoted Vision benefits
  20. Assisted a member with billing
  21. Filed MIOD
  22. Quoted from formulary
  23. Added Member AR
  24. Provided member appeals info
  25. Scheduled Transportation