Certificateof DepositCallMemberkeeps youon the linefor 15+minutesMemberputs youon holdOLB BillPayQuestionRequestsBlack CardDesign fornew DebitCardCheckOrder orInquiryCodewordMemberrespondswith "A Milliondollars orlottery ticket"Question/Issue with aMoneyTransfer AppMembercomplainsabout waittimesPayoffTransferto CallCenterLendingDebitcardincreaseTravelNoticeDroppedCallFree!CLICallACIPaymentReset orunlockOLBTitleIssue orQuestionTransferredto LendingSolutionsCPICallMembernamedSusan, Johnor MaryTransferdeposit orloanpaymentBalanceInquiryAddressChangeSkipPayCloseaccountNotaryQuestionDebit CardDispute orAffidavit ofFraudCertificateof DepositCallMemberkeeps youon the linefor 15+minutesMemberputs youon holdOLB BillPayQuestionRequestsBlack CardDesign fornew DebitCardCheckOrder orInquiryCodewordMemberrespondswith "A Milliondollars orlottery ticket"Question/Issue with aMoneyTransfer AppMembercomplainsabout waittimesPayoffTransferto CallCenterLendingDebitcardincreaseTravelNoticeDroppedCallFree!CLICallACIPaymentReset orunlockOLBTitleIssue orQuestionTransferredto LendingSolutionsCPICallMembernamedSusan, Johnor MaryTransferdeposit orloanpaymentBalanceInquiryAddressChangeSkipPayCloseaccountNotaryQuestionDebit CardDispute orAffidavit ofFraud

CCU Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Certificate of Deposit Call
  2. Member keeps you on the line for 15+ minutes
  3. Member puts you on hold
  4. OLB Bill Pay Question
  5. Requests Black Card Design for new Debit Card
  6. Check Order or Inquiry
  7. Code word
  8. Member responds with "A Million dollars or lottery ticket"
  9. Question/ Issue with a Money Transfer App
  10. Member complains about wait times
  11. Payoff
  12. Transfer to Call Center Lending
  13. Debit card increase
  14. Travel Notice
  15. Dropped Call
  16. Free!
  17. CLI Call
  18. ACI Payment
  19. Reset or unlock OLB
  20. Title Issue or Question
  21. Transferred to Lending Solutions
  22. CPI Call
  23. Member named Susan, John or Mary
  24. Transfer deposit or loan payment
  25. Balance Inquiry
  26. Address Change
  27. Skip Pay
  28. Close account
  29. Notary Question
  30. Debit Card Dispute or Affidavit of Fraud