MembernamedSusan, Johnor MaryTitleIssue orQuestionNotaryQuestionBalanceInquiryCLICallQuestion/Issue with aMoneyTransfer AppCodewordAddressChangeMemberkeeps youon the linefor 15+minutesCheckOrder orInquiryMembercomplainsabout waittimesTransferdeposit orloanpaymentMemberrespondswith "A Milliondollars orlottery ticket"Memberputs youon holdPayoffCloseaccountCPICallCertificateof DepositCallTransferredto LendingSolutionsDebit CardDispute orAffidavit ofFraudTravelNoticeFree!SkipPayACIPaymentReset orunlockOLBOLB BillPayQuestionTransferto CallCenterLendingDebitcardincreaseRequestsBlack CardDesign fornew DebitCardDroppedCallMembernamedSusan, Johnor MaryTitleIssue orQuestionNotaryQuestionBalanceInquiryCLICallQuestion/Issue with aMoneyTransfer AppCodewordAddressChangeMemberkeeps youon the linefor 15+minutesCheckOrder orInquiryMembercomplainsabout waittimesTransferdeposit orloanpaymentMemberrespondswith "A Milliondollars orlottery ticket"Memberputs youon holdPayoffCloseaccountCPICallCertificateof DepositCallTransferredto LendingSolutionsDebit CardDispute orAffidavit ofFraudTravelNoticeFree!SkipPayACIPaymentReset orunlockOLBOLB BillPayQuestionTransferto CallCenterLendingDebitcardincreaseRequestsBlack CardDesign fornew DebitCardDroppedCall

CCU Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member named Susan, John or Mary
  2. Title Issue or Question
  3. Notary Question
  4. Balance Inquiry
  5. CLI Call
  6. Question/ Issue with a Money Transfer App
  7. Code word
  8. Address Change
  9. Member keeps you on the line for 15+ minutes
  10. Check Order or Inquiry
  11. Member complains about wait times
  12. Transfer deposit or loan payment
  13. Member responds with "A Million dollars or lottery ticket"
  14. Member puts you on hold
  15. Payoff
  16. Close account
  17. CPI Call
  18. Certificate of Deposit Call
  19. Transferred to Lending Solutions
  20. Debit Card Dispute or Affidavit of Fraud
  21. Travel Notice
  22. Free!
  23. Skip Pay
  24. ACI Payment
  25. Reset or unlock OLB
  26. OLB Bill Pay Question
  27. Transfer to Call Center Lending
  28. Debit card increase
  29. Requests Black Card Design for new Debit Card
  30. Dropped Call