(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dropped Call
Requests Black Card Design for new Debit Card
Transferred to Lending Solutions
Member puts you on hold
CPI Call
Title Issue or Question
Reset or unlock OLB
Question/ Issue with a Money Transfer App
Member keeps you on the line for 15+ minutes
ACI Payment
Member complains about wait times
Payoff
OLB Bill Pay Question
Address Change
Member named Susan, John or Mary
Debit Card Dispute or Affidavit of Fraud
Travel Notice
Transfer to Call Center Lending
Balance Inquiry
Member responds with "A Million dollars or lottery ticket"
