AddressChangeCheckOrder orInquiryMembercomplainsabout waittimesQuestion/Issue with aMoneyTransfer AppRequestsBlack CardDesign fornew DebitCardDebitcardincreaseDroppedCallFree!Memberputs youon holdACIPaymentNotaryQuestionMemberrespondswith "A Milliondollars orlottery ticket"Reset orunlockOLBMembernamedSusan, Johnor MaryTransferredto LendingSolutionsPayoffDebit CardDispute orAffidavit ofFraudMemberkeeps youon the linefor 15+minutesTransferdeposit orloanpaymentCertificateof DepositCallOLB BillPayQuestionCodewordCloseaccountCLICallBalanceInquiryTravelNoticeCPICallTransferto CallCenterLendingTitleIssue orQuestionSkipPayAddressChangeCheckOrder orInquiryMembercomplainsabout waittimesQuestion/Issue with aMoneyTransfer AppRequestsBlack CardDesign fornew DebitCardDebitcardincreaseDroppedCallFree!Memberputs youon holdACIPaymentNotaryQuestionMemberrespondswith "A Milliondollars orlottery ticket"Reset orunlockOLBMembernamedSusan, Johnor MaryTransferredto LendingSolutionsPayoffDebit CardDispute orAffidavit ofFraudMemberkeeps youon the linefor 15+minutesTransferdeposit orloanpaymentCertificateof DepositCallOLB BillPayQuestionCodewordCloseaccountCLICallBalanceInquiryTravelNoticeCPICallTransferto CallCenterLendingTitleIssue orQuestionSkipPay

CCU Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address Change
  2. Check Order or Inquiry
  3. Member complains about wait times
  4. Question/ Issue with a Money Transfer App
  5. Requests Black Card Design for new Debit Card
  6. Debit card increase
  7. Dropped Call
  8. Free!
  9. Member puts you on hold
  10. ACI Payment
  11. Notary Question
  12. Member responds with "A Million dollars or lottery ticket"
  13. Reset or unlock OLB
  14. Member named Susan, John or Mary
  15. Transferred to Lending Solutions
  16. Payoff
  17. Debit Card Dispute or Affidavit of Fraud
  18. Member keeps you on the line for 15+ minutes
  19. Transfer deposit or loan payment
  20. Certificate of Deposit Call
  21. OLB Bill Pay Question
  22. Code word
  23. Close account
  24. CLI Call
  25. Balance Inquiry
  26. Travel Notice
  27. CPI Call
  28. Transfer to Call Center Lending
  29. Title Issue or Question
  30. Skip Pay