ACIPaymentOLB BillPayQuestionCodewordSkipPayTitleIssue orQuestionTransferredto LendingSolutionsDroppedCallDebit CardDispute orAffidavit ofFraudRequestsBlack CardDesign fornew DebitCardTransferto CallCenterLendingCLICallNotaryQuestionCloseaccountFree!TravelNoticeMemberputs youon holdCheckOrder orInquiryTransferdeposit orloanpaymentReset orunlockOLBBalanceInquiryMembernamedSusan, Johnor MaryMemberkeeps youon the linefor 15+minutesDebitcardincreaseMemberrespondswith "A Milliondollars orlottery ticket"PayoffQuestion/Issue with aMoneyTransfer AppCPICallMembercomplainsabout waittimesCertificateof DepositCallAddressChangeACIPaymentOLB BillPayQuestionCodewordSkipPayTitleIssue orQuestionTransferredto LendingSolutionsDroppedCallDebit CardDispute orAffidavit ofFraudRequestsBlack CardDesign fornew DebitCardTransferto CallCenterLendingCLICallNotaryQuestionCloseaccountFree!TravelNoticeMemberputs youon holdCheckOrder orInquiryTransferdeposit orloanpaymentReset orunlockOLBBalanceInquiryMembernamedSusan, Johnor MaryMemberkeeps youon the linefor 15+minutesDebitcardincreaseMemberrespondswith "A Milliondollars orlottery ticket"PayoffQuestion/Issue with aMoneyTransfer AppCPICallMembercomplainsabout waittimesCertificateof DepositCallAddressChange

CCU Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. ACI Payment
  2. OLB Bill Pay Question
  3. Code word
  4. Skip Pay
  5. Title Issue or Question
  6. Transferred to Lending Solutions
  7. Dropped Call
  8. Debit Card Dispute or Affidavit of Fraud
  9. Requests Black Card Design for new Debit Card
  10. Transfer to Call Center Lending
  11. CLI Call
  12. Notary Question
  13. Close account
  14. Free!
  15. Travel Notice
  16. Member puts you on hold
  17. Check Order or Inquiry
  18. Transfer deposit or loan payment
  19. Reset or unlock OLB
  20. Balance Inquiry
  21. Member named Susan, John or Mary
  22. Member keeps you on the line for 15+ minutes
  23. Debit card increase
  24. Member responds with "A Million dollars or lottery ticket"
  25. Payoff
  26. Question/ Issue with a Money Transfer App
  27. CPI Call
  28. Member complains about wait times
  29. Certificate of Deposit Call
  30. Address Change