RequestsBlack CardDesign fornew DebitCardCLICallACIPaymentMemberkeeps youon the linefor 15+minutesFree!Question/Issue with aMoneyTransfer AppDebitcardincreasePayoffMembercomplainsabout waittimesAddressChangeTransferredto LendingSolutionsMemberputs youon holdSkipPayCloseaccountMemberrespondswith "A Milliondollars orlottery ticket"Debit CardDispute orAffidavit ofFraudCodewordCheckOrder orInquiryBalanceInquiryTransferto CallCenterLendingOLB BillPayQuestionTransferdeposit orloanpaymentMembernamedSusan, Johnor MaryCPICallTitleIssue orQuestionNotaryQuestionDroppedCallReset orunlockOLBTravelNoticeCertificateof DepositCallRequestsBlack CardDesign fornew DebitCardCLICallACIPaymentMemberkeeps youon the linefor 15+minutesFree!Question/Issue with aMoneyTransfer AppDebitcardincreasePayoffMembercomplainsabout waittimesAddressChangeTransferredto LendingSolutionsMemberputs youon holdSkipPayCloseaccountMemberrespondswith "A Milliondollars orlottery ticket"Debit CardDispute orAffidavit ofFraudCodewordCheckOrder orInquiryBalanceInquiryTransferto CallCenterLendingOLB BillPayQuestionTransferdeposit orloanpaymentMembernamedSusan, Johnor MaryCPICallTitleIssue orQuestionNotaryQuestionDroppedCallReset orunlockOLBTravelNoticeCertificateof DepositCall

CCU Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Requests Black Card Design for new Debit Card
  2. CLI Call
  3. ACI Payment
  4. Member keeps you on the line for 15+ minutes
  5. Free!
  6. Question/ Issue with a Money Transfer App
  7. Debit card increase
  8. Payoff
  9. Member complains about wait times
  10. Address Change
  11. Transferred to Lending Solutions
  12. Member puts you on hold
  13. Skip Pay
  14. Close account
  15. Member responds with "A Million dollars or lottery ticket"
  16. Debit Card Dispute or Affidavit of Fraud
  17. Code word
  18. Check Order or Inquiry
  19. Balance Inquiry
  20. Transfer to Call Center Lending
  21. OLB Bill Pay Question
  22. Transfer deposit or loan payment
  23. Member named Susan, John or Mary
  24. CPI Call
  25. Title Issue or Question
  26. Notary Question
  27. Dropped Call
  28. Reset or unlock OLB
  29. Travel Notice
  30. Certificate of Deposit Call