When a customerintends to buy acertain product,but is sold adifferent one bythe agentbeing broughtback to yourcountry oforigin, due toillness, injury ordeath" is calledCompensationpaid to a travelagent for havingsold a (certainnumber of)products orservicesStrengthsWeaknessesOpportunities ThreatsUsed to determineyour position in themarket compared toyour competitorsSmalls chains,usually located inone region wherethey may be wellknown and mayhave developed agood reputation- Real timeavailability- 24-hours accessto the system- Multi-operatorsearchesTailor madepackages orcustomizespackages- Small scaleoperations- Potentially highprofit margins- High spenders;- Small businessesA manual that touroperators have inplace in casecustomers need tobe repatriated indangeroussituationsInsurances -Car rental -Excursions& activitiesThe positioning of theproducts is based onthe quality or demandfor certain products,but also factors likepreferred suppliersare of influence in theracking policySummarizingwhat beensaid in yourown wordsThe right to sella business’sproducts orservices underthat business’sbrand name- Convenience- Safety andsecurity- Services- Timings- Riskmanagement-Cheap packagetours- Economies ofscales- International hotelchains-Large tourist resorts-Sole Traders- Often family owned or bypartnership- More likely to be found insmaller towns (high rent isdifficult to afford in largecities and busy shoppingstreets)- Reputation of offeringgood and personal service- More luxuriousroom type- a more coursedinner- Extend stay(extra nights)Free text..................................................................- Political unrest- Nature disasters- Global Pandemics- Crime or pickpocketing- Aviation safetyrecordscreating arelationshipwith yourcustomer - Location-Theme/style– facilities- SizeSelling productsand services- Making profit- Keeping up theretention rateAn IT system thatenables tourismbusiness, such asairlines and hotels,to interact, comparerates, and makebookingsFollow up onbookings- Keeping stock- FinancialadministrationpreferredsuppliersWhen a customerintends to buy acertain product,but is sold adifferent one bythe agentbeing broughtback to yourcountry oforigin, due toillness, injury ordeath" is calledCompensationpaid to a travelagent for havingsold a (certainnumber of)products orservicesStrengthsWeaknessesOpportunities ThreatsUsed to determineyour position in themarket compared toyour competitorsSmalls chains,usually located inone region wherethey may be wellknown and mayhave developed agood reputation- Real timeavailability- 24-hours accessto the system- Multi-operatorsearchesTailor madepackages orcustomizespackages- Small scaleoperations- Potentially highprofit margins- High spenders;- Small businessesA manual that touroperators have inplace in casecustomers need tobe repatriated indangeroussituationsInsurances -Car rental -Excursions& activitiesThe positioning of theproducts is based onthe quality or demandfor certain products,but also factors likepreferred suppliersare of influence in theracking policySummarizingwhat beensaid in yourown wordsThe right to sella business’sproducts orservices underthat business’sbrand name- Convenience- Safety andsecurity- Services- Timings- Riskmanagement-Cheap packagetours- Economies ofscales- International hotelchains-Large tourist resorts-Sole Traders- Often family owned or bypartnership- More likely to be found insmaller towns (high rent isdifficult to afford in largecities and busy shoppingstreets)- Reputation of offeringgood and personal service- More luxuriousroom type- a more coursedinner- Extend stay(extra nights)Free text..................................................................- Political unrest- Nature disasters- Global Pandemics- Crime or pickpocketing- Aviation safetyrecordscreating arelationshipwith yourcustomer - Location-Theme/style– facilities- SizeSelling productsand services- Making profit- Keeping up theretention rateAn IT system thatenables tourismbusiness, such asairlines and hotels,to interact, comparerates, and makebookingsFollow up onbookings- Keeping stock- Financialadministrationpreferredsuppliers

Preparatory BINGO - End of Unit test C - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When a customer intends to buy a certain product, but is sold a different one by the agent
  2. being brought back to your country of origin, due to illness, injury or death" is called
  3. Compensation paid to a travel agent for having sold a (certain number of) products or services
  4. Strengths Weaknesses Opportunities Threats Used to determine your position in the market compared to your competitors
  5. Smalls chains, usually located in one region where they may be well known and may have developed a good reputation
  6. - Real time availability - 24-hours access to the system - Multi-operator searches
  7. Tailor made packages or customizes packages
  8. - Small scale operations - Potentially high profit margins - High spenders; - Small businesses
  9. A manual that tour operators have in place in case customers need to be repatriated in dangerous situations
  10. Insurances - Car rental - Excursions & activities
  11. The positioning of the products is based on the quality or demand for certain products, but also factors like preferred suppliers are of influence in the racking policy
  12. Summarizing what been said in your own words
  13. The right to sell a business’s products or services under that business’s brand name
  14. - Convenience - Safety and security - Services - Timings - Risk management
  15. -Cheap package tours - Economies of scales - International hotel chains -Large tourist resorts
  16. -Sole Traders - Often family owned or by partnership - More likely to be found in smaller towns (high rent is difficult to afford in large cities and busy shopping streets) - Reputation of offering good and personal service
  17. - More luxurious room type - a more course dinner - Extend stay (extra nights)
  18. Free text ...................... ...................... ......................
  19. - Political unrest - Nature disasters - Global Pandemics - Crime or pick pocketing - Aviation safety records
  20. creating a relationship with your customer
  21. - Location -Theme/style – facilities - Size
  22. Selling products and services - Making profit - Keeping up the retention rate
  23. An IT system that enables tourism business, such as airlines and hotels, to interact, compare rates, and make bookings
  24. Follow up on bookings - Keeping stock - Financial administration
  25. preferred suppliers