Providebenefits ofthe paymentmadeShare a bestpractice withthe teamVerifyaddressand bestcontactInvalidatea wrongnumberLeave 50voicemailmessagesSet anautopayPBP orDebit for50.00 ormoreThank thecustomerfor theirloyaltyProbeforRFDSet anunrestrictionRecap thecall andprovidecontact infoDiscussa digitaloptionComplimenttheirpaymenthistoryHit 6RPC'sComplete aforbearancesurveyUse apositive buzzword otherthanawesomePreventcharge off(160 dayspd or more)VerifyemailaddressPreventcreditrevokestatusHit 125attemptsSet curepaymentValueStatementPBP orDebit for250.00 ormorePBP orDebit for100.00 ormoreProvidebenefits ofthe paymentmadeShare a bestpractice withthe teamVerifyaddressand bestcontactInvalidatea wrongnumberLeave 50voicemailmessagesSet anautopayPBP orDebit for50.00 ormoreThank thecustomerfor theirloyaltyProbeforRFDSet anunrestrictionRecap thecall andprovidecontact infoDiscussa digitaloptionComplimenttheirpaymenthistoryHit 6RPC'sComplete aforbearancesurveyUse apositive buzzword otherthanawesomePreventcharge off(160 dayspd or more)VerifyemailaddressPreventcreditrevokestatusHit 125attemptsSet curepaymentValueStatementPBP orDebit for250.00 ormorePBP orDebit for100.00 ormore

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide benefits of the payment made
  2. Share a best practice with the team
  3. Verify address and best contact
  4. Invalidate a wrong number
  5. Leave 50 voicemail messages
  6. Set an autopay
  7. PBP or Debit for 50.00 or more
  8. Thank the customer for their loyalty
  9. Probe for RFD
  10. Set an unrestriction
  11. Recap the call and provide contact info
  12. Discuss a digital option
  13. Compliment their payment history
  14. Hit 6 RPC's
  15. Complete a forbearance survey
  16. Use a positive buzz word other than awesome
  17. Prevent charge off (160 days pd or more)
  18. Verify email address
  19. Prevent credit revoke status
  20. Hit 125 attempts
  21. Set cure payment
  22. Value Statement
  23. PBP or Debit for 250.00 or more
  24. PBP or Debit for 100.00 or more