VerifyemailaddressProvidebenefits ofthe paymentmadeShare a bestpractice withthe teamLeave 50voicemailmessagesPBP orDebit for100.00 ormorePBP orDebit for250.00 ormorePBP orDebit for50.00 ormoreHit 125attemptsHit 6RPC'sPreventcreditrevokestatusValueStatementPreventcharge off(160 dayspd or more)ProbeforRFDVerifyaddressand bestcontactThank thecustomerfor theirloyaltyComplete aforbearancesurveySet anunrestrictionInvalidatea wrongnumberDiscussa digitaloptionSet anautopayUse apositive buzzword otherthanawesomeSet curepaymentRecap thecall andprovidecontact infoComplimenttheirpaymenthistoryVerifyemailaddressProvidebenefits ofthe paymentmadeShare a bestpractice withthe teamLeave 50voicemailmessagesPBP orDebit for100.00 ormorePBP orDebit for250.00 ormorePBP orDebit for50.00 ormoreHit 125attemptsHit 6RPC'sPreventcreditrevokestatusValueStatementPreventcharge off(160 dayspd or more)ProbeforRFDVerifyaddressand bestcontactThank thecustomerfor theirloyaltyComplete aforbearancesurveySet anunrestrictionInvalidatea wrongnumberDiscussa digitaloptionSet anautopayUse apositive buzzword otherthanawesomeSet curepaymentRecap thecall andprovidecontact infoComplimenttheirpaymenthistory

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify email address
  2. Provide benefits of the payment made
  3. Share a best practice with the team
  4. Leave 50 voicemail messages
  5. PBP or Debit for 100.00 or more
  6. PBP or Debit for 250.00 or more
  7. PBP or Debit for 50.00 or more
  8. Hit 125 attempts
  9. Hit 6 RPC's
  10. Prevent credit revoke status
  11. Value Statement
  12. Prevent charge off (160 days pd or more)
  13. Probe for RFD
  14. Verify address and best contact
  15. Thank the customer for their loyalty
  16. Complete a forbearance survey
  17. Set an unrestriction
  18. Invalidate a wrong number
  19. Discuss a digital option
  20. Set an autopay
  21. Use a positive buzz word other than awesome
  22. Set cure payment
  23. Recap the call and provide contact info
  24. Compliment their payment history