Set anautopaySet curepaymentThank thecustomerfor theirloyaltyInvalidatea wrongnumberLeave 50voicemailmessagesVerifyaddressand bestcontactPreventcreditrevokestatusProbeforRFDPBP orDebit for100.00 ormoreHit 125attemptsPBP orDebit for250.00 ormoreComplete aforbearancesurveyShare a bestpractice withthe teamPBP orDebit for50.00 ormoreVerifyemailaddressPreventcharge off(160 dayspd or more)ComplimenttheirpaymenthistoryDiscussa digitaloptionProvidebenefits ofthe paymentmadeValueStatementSet anunrestrictionRecap thecall andprovidecontact infoUse apositive buzzword otherthanawesomeHit 6RPC'sSet anautopaySet curepaymentThank thecustomerfor theirloyaltyInvalidatea wrongnumberLeave 50voicemailmessagesVerifyaddressand bestcontactPreventcreditrevokestatusProbeforRFDPBP orDebit for100.00 ormoreHit 125attemptsPBP orDebit for250.00 ormoreComplete aforbearancesurveyShare a bestpractice withthe teamPBP orDebit for50.00 ormoreVerifyemailaddressPreventcharge off(160 dayspd or more)ComplimenttheirpaymenthistoryDiscussa digitaloptionProvidebenefits ofthe paymentmadeValueStatementSet anunrestrictionRecap thecall andprovidecontact infoUse apositive buzzword otherthanawesomeHit 6RPC's

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set an autopay
  2. Set cure payment
  3. Thank the customer for their loyalty
  4. Invalidate a wrong number
  5. Leave 50 voicemail messages
  6. Verify address and best contact
  7. Prevent credit revoke status
  8. Probe for RFD
  9. PBP or Debit for 100.00 or more
  10. Hit 125 attempts
  11. PBP or Debit for 250.00 or more
  12. Complete a forbearance survey
  13. Share a best practice with the team
  14. PBP or Debit for 50.00 or more
  15. Verify email address
  16. Prevent charge off (160 days pd or more)
  17. Compliment their payment history
  18. Discuss a digital option
  19. Provide benefits of the payment made
  20. Value Statement
  21. Set an unrestriction
  22. Recap the call and provide contact info
  23. Use a positive buzz word other than awesome
  24. Hit 6 RPC's