Discussa digitaloptionVerifyemailaddressLeave 50voicemailmessagesPreventcharge off(160 dayspd or more)Complete aforbearancesurveyVerifyaddressand bestcontactSet curepaymentPreventcreditrevokestatusProbeforRFDComplimenttheirpaymenthistoryInvalidatea wrongnumberHit 6RPC'sProvidebenefits ofthe paymentmadeThank thecustomerfor theirloyaltyPBP orDebit for100.00 ormoreRecap thecall andprovidecontact infoPBP orDebit for50.00 ormoreValueStatementPBP orDebit for250.00 ormoreUse apositive buzzword otherthanawesomeSet anunrestrictionHit 125attemptsSet anautopayShare a bestpractice withthe teamDiscussa digitaloptionVerifyemailaddressLeave 50voicemailmessagesPreventcharge off(160 dayspd or more)Complete aforbearancesurveyVerifyaddressand bestcontactSet curepaymentPreventcreditrevokestatusProbeforRFDComplimenttheirpaymenthistoryInvalidatea wrongnumberHit 6RPC'sProvidebenefits ofthe paymentmadeThank thecustomerfor theirloyaltyPBP orDebit for100.00 ormoreRecap thecall andprovidecontact infoPBP orDebit for50.00 ormoreValueStatementPBP orDebit for250.00 ormoreUse apositive buzzword otherthanawesomeSet anunrestrictionHit 125attemptsSet anautopayShare a bestpractice withthe team

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss a digital option
  2. Verify email address
  3. Leave 50 voicemail messages
  4. Prevent charge off (160 days pd or more)
  5. Complete a forbearance survey
  6. Verify address and best contact
  7. Set cure payment
  8. Prevent credit revoke status
  9. Probe for RFD
  10. Compliment their payment history
  11. Invalidate a wrong number
  12. Hit 6 RPC's
  13. Provide benefits of the payment made
  14. Thank the customer for their loyalty
  15. PBP or Debit for 100.00 or more
  16. Recap the call and provide contact info
  17. PBP or Debit for 50.00 or more
  18. Value Statement
  19. PBP or Debit for 250.00 or more
  20. Use a positive buzz word other than awesome
  21. Set an unrestriction
  22. Hit 125 attempts
  23. Set an autopay
  24. Share a best practice with the team