Recap thecall andprovidecontact infoLeave 50voicemailmessagesDiscussa digitaloptionVerifyemailaddressHit 6RPC'sSet anunrestrictionUse apositive buzzword otherthanawesomePreventcharge off(160 dayspd or more)PBP orDebit for100.00 ormorePBP orDebit for250.00 ormoreComplete aforbearancesurveyThank thecustomerfor theirloyaltyVerifyaddressand bestcontactInvalidatea wrongnumberComplimenttheirpaymenthistoryPreventcreditrevokestatusProvidebenefits ofthe paymentmadeSet anautopayPBP orDebit for50.00 ormoreHit 125attemptsProbeforRFDShare a bestpractice withthe teamSet curepaymentValueStatementRecap thecall andprovidecontact infoLeave 50voicemailmessagesDiscussa digitaloptionVerifyemailaddressHit 6RPC'sSet anunrestrictionUse apositive buzzword otherthanawesomePreventcharge off(160 dayspd or more)PBP orDebit for100.00 ormorePBP orDebit for250.00 ormoreComplete aforbearancesurveyThank thecustomerfor theirloyaltyVerifyaddressand bestcontactInvalidatea wrongnumberComplimenttheirpaymenthistoryPreventcreditrevokestatusProvidebenefits ofthe paymentmadeSet anautopayPBP orDebit for50.00 ormoreHit 125attemptsProbeforRFDShare a bestpractice withthe teamSet curepaymentValueStatement

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recap the call and provide contact info
  2. Leave 50 voicemail messages
  3. Discuss a digital option
  4. Verify email address
  5. Hit 6 RPC's
  6. Set an unrestriction
  7. Use a positive buzz word other than awesome
  8. Prevent charge off (160 days pd or more)
  9. PBP or Debit for 100.00 or more
  10. PBP or Debit for 250.00 or more
  11. Complete a forbearance survey
  12. Thank the customer for their loyalty
  13. Verify address and best contact
  14. Invalidate a wrong number
  15. Compliment their payment history
  16. Prevent credit revoke status
  17. Provide benefits of the payment made
  18. Set an autopay
  19. PBP or Debit for 50.00 or more
  20. Hit 125 attempts
  21. Probe for RFD
  22. Share a best practice with the team
  23. Set cure payment
  24. Value Statement