Use apositive buzzword otherthanawesomeInvalidatea wrongnumberLeave 50voicemailmessagesRecap thecall andprovidecontact infoHit 125attemptsSet anautopayPBP orDebit for100.00 ormoreComplimenttheirpaymenthistoryShare a bestpractice withthe teamSet curepaymentComplete aforbearancesurveyPreventcreditrevokestatusThank thecustomerfor theirloyaltyProvidebenefits ofthe paymentmadePBP orDebit for50.00 ormorePBP orDebit for250.00 ormoreVerifyaddressand bestcontactValueStatementHit 6RPC'sDiscussa digitaloptionProbeforRFDVerifyemailaddressPreventcharge off(160 dayspd or more)Set anunrestrictionUse apositive buzzword otherthanawesomeInvalidatea wrongnumberLeave 50voicemailmessagesRecap thecall andprovidecontact infoHit 125attemptsSet anautopayPBP orDebit for100.00 ormoreComplimenttheirpaymenthistoryShare a bestpractice withthe teamSet curepaymentComplete aforbearancesurveyPreventcreditrevokestatusThank thecustomerfor theirloyaltyProvidebenefits ofthe paymentmadePBP orDebit for50.00 ormorePBP orDebit for250.00 ormoreVerifyaddressand bestcontactValueStatementHit 6RPC'sDiscussa digitaloptionProbeforRFDVerifyemailaddressPreventcharge off(160 dayspd or more)Set anunrestriction

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use a positive buzz word other than awesome
  2. Invalidate a wrong number
  3. Leave 50 voicemail messages
  4. Recap the call and provide contact info
  5. Hit 125 attempts
  6. Set an autopay
  7. PBP or Debit for 100.00 or more
  8. Compliment their payment history
  9. Share a best practice with the team
  10. Set cure payment
  11. Complete a forbearance survey
  12. Prevent credit revoke status
  13. Thank the customer for their loyalty
  14. Provide benefits of the payment made
  15. PBP or Debit for 50.00 or more
  16. PBP or Debit for 250.00 or more
  17. Verify address and best contact
  18. Value Statement
  19. Hit 6 RPC's
  20. Discuss a digital option
  21. Probe for RFD
  22. Verify email address
  23. Prevent charge off (160 days pd or more)
  24. Set an unrestriction