Hit 6RPC'sVerifyaddressand bestcontactValueStatementInvalidatea wrongnumberComplete aforbearancesurveyPBP orDebit for50.00 ormoreSet anunrestrictionRecap thecall andprovidecontact infoLeave 50voicemailmessagesPBP orDebit for100.00 ormorePreventcreditrevokestatusProbeforRFDUse apositive buzzword otherthanawesomeThank thecustomerfor theirloyaltyPBP orDebit for250.00 ormoreSet anautopayProvidebenefits ofthe paymentmadeSet curepaymentDiscussa digitaloptionVerifyemailaddressPreventcharge off(160 dayspd or more)Hit 125attemptsShare a bestpractice withthe teamComplimenttheirpaymenthistoryHit 6RPC'sVerifyaddressand bestcontactValueStatementInvalidatea wrongnumberComplete aforbearancesurveyPBP orDebit for50.00 ormoreSet anunrestrictionRecap thecall andprovidecontact infoLeave 50voicemailmessagesPBP orDebit for100.00 ormorePreventcreditrevokestatusProbeforRFDUse apositive buzzword otherthanawesomeThank thecustomerfor theirloyaltyPBP orDebit for250.00 ormoreSet anautopayProvidebenefits ofthe paymentmadeSet curepaymentDiscussa digitaloptionVerifyemailaddressPreventcharge off(160 dayspd or more)Hit 125attemptsShare a bestpractice withthe teamComplimenttheirpaymenthistory

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 6 RPC's
  2. Verify address and best contact
  3. Value Statement
  4. Invalidate a wrong number
  5. Complete a forbearance survey
  6. PBP or Debit for 50.00 or more
  7. Set an unrestriction
  8. Recap the call and provide contact info
  9. Leave 50 voicemail messages
  10. PBP or Debit for 100.00 or more
  11. Prevent credit revoke status
  12. Probe for RFD
  13. Use a positive buzz word other than awesome
  14. Thank the customer for their loyalty
  15. PBP or Debit for 250.00 or more
  16. Set an autopay
  17. Provide benefits of the payment made
  18. Set cure payment
  19. Discuss a digital option
  20. Verify email address
  21. Prevent charge off (160 days pd or more)
  22. Hit 125 attempts
  23. Share a best practice with the team
  24. Compliment their payment history