ComplimenttheirpaymenthistoryHit 125attemptsRecap thecall andprovidecontact infoPreventcharge off(160 dayspd or more)Invalidatea wrongnumberPreventcreditrevokestatusSet curepaymentShare a bestpractice withthe teamUse apositive buzzword otherthanawesomeSet anunrestrictionHit 6RPC'sSet anautopayProbeforRFDValueStatementPBP orDebit for100.00 ormoreDiscussa digitaloptionLeave 50voicemailmessagesVerifyaddressand bestcontactPBP orDebit for50.00 ormoreThank thecustomerfor theirloyaltyVerifyemailaddressPBP orDebit for250.00 ormoreProvidebenefits ofthe paymentmadeComplete aforbearancesurveyComplimenttheirpaymenthistoryHit 125attemptsRecap thecall andprovidecontact infoPreventcharge off(160 dayspd or more)Invalidatea wrongnumberPreventcreditrevokestatusSet curepaymentShare a bestpractice withthe teamUse apositive buzzword otherthanawesomeSet anunrestrictionHit 6RPC'sSet anautopayProbeforRFDValueStatementPBP orDebit for100.00 ormoreDiscussa digitaloptionLeave 50voicemailmessagesVerifyaddressand bestcontactPBP orDebit for50.00 ormoreThank thecustomerfor theirloyaltyVerifyemailaddressPBP orDebit for250.00 ormoreProvidebenefits ofthe paymentmadeComplete aforbearancesurvey

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment their payment history
  2. Hit 125 attempts
  3. Recap the call and provide contact info
  4. Prevent charge off (160 days pd or more)
  5. Invalidate a wrong number
  6. Prevent credit revoke status
  7. Set cure payment
  8. Share a best practice with the team
  9. Use a positive buzz word other than awesome
  10. Set an unrestriction
  11. Hit 6 RPC's
  12. Set an autopay
  13. Probe for RFD
  14. Value Statement
  15. PBP or Debit for 100.00 or more
  16. Discuss a digital option
  17. Leave 50 voicemail messages
  18. Verify address and best contact
  19. PBP or Debit for 50.00 or more
  20. Thank the customer for their loyalty
  21. Verify email address
  22. PBP or Debit for 250.00 or more
  23. Provide benefits of the payment made
  24. Complete a forbearance survey