Hit 125attemptsProbeforRFDPreventcharge off(160 dayspd or more)Share a bestpractice withthe teamComplete aforbearancesurveyPBP orDebit for250.00 ormoreSet anautopayComplimenttheirpaymenthistoryThank thecustomerfor theirloyaltyDiscussa digitaloptionPreventcreditrevokestatusSet curepaymentSet anunrestrictionRecap thecall andprovidecontact infoProvidebenefits ofthe paymentmadeVerifyaddressand bestcontactUse apositive buzzword otherthanawesomeLeave 50voicemailmessagesValueStatementVerifyemailaddressPBP orDebit for100.00 ormoreInvalidatea wrongnumberPBP orDebit for50.00 ormoreHit 6RPC'sHit 125attemptsProbeforRFDPreventcharge off(160 dayspd or more)Share a bestpractice withthe teamComplete aforbearancesurveyPBP orDebit for250.00 ormoreSet anautopayComplimenttheirpaymenthistoryThank thecustomerfor theirloyaltyDiscussa digitaloptionPreventcreditrevokestatusSet curepaymentSet anunrestrictionRecap thecall andprovidecontact infoProvidebenefits ofthe paymentmadeVerifyaddressand bestcontactUse apositive buzzword otherthanawesomeLeave 50voicemailmessagesValueStatementVerifyemailaddressPBP orDebit for100.00 ormoreInvalidatea wrongnumberPBP orDebit for50.00 ormoreHit 6RPC's

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 125 attempts
  2. Probe for RFD
  3. Prevent charge off (160 days pd or more)
  4. Share a best practice with the team
  5. Complete a forbearance survey
  6. PBP or Debit for 250.00 or more
  7. Set an autopay
  8. Compliment their payment history
  9. Thank the customer for their loyalty
  10. Discuss a digital option
  11. Prevent credit revoke status
  12. Set cure payment
  13. Set an unrestriction
  14. Recap the call and provide contact info
  15. Provide benefits of the payment made
  16. Verify address and best contact
  17. Use a positive buzz word other than awesome
  18. Leave 50 voicemail messages
  19. Value Statement
  20. Verify email address
  21. PBP or Debit for 100.00 or more
  22. Invalidate a wrong number
  23. PBP or Debit for 50.00 or more
  24. Hit 6 RPC's