Set anunrestrictionVerifyemailaddressRecap thecall andprovidecontact infoHit 6RPC'sShare a bestpractice withthe teamProbeforRFDProvidebenefits ofthe paymentmadePreventcharge off(160 dayspd or more)Discussa digitaloptionPBP orDebit for250.00 ormoreComplete aforbearancesurveyHit 125attemptsPreventcreditrevokestatusInvalidatea wrongnumberUse apositive buzzword otherthanawesomePBP orDebit for100.00 ormoreSet anautopayComplimenttheirpaymenthistoryThank thecustomerfor theirloyaltyLeave 50voicemailmessagesValueStatementSet curepaymentVerifyaddressand bestcontactPBP orDebit for50.00 ormoreSet anunrestrictionVerifyemailaddressRecap thecall andprovidecontact infoHit 6RPC'sShare a bestpractice withthe teamProbeforRFDProvidebenefits ofthe paymentmadePreventcharge off(160 dayspd or more)Discussa digitaloptionPBP orDebit for250.00 ormoreComplete aforbearancesurveyHit 125attemptsPreventcreditrevokestatusInvalidatea wrongnumberUse apositive buzzword otherthanawesomePBP orDebit for100.00 ormoreSet anautopayComplimenttheirpaymenthistoryThank thecustomerfor theirloyaltyLeave 50voicemailmessagesValueStatementSet curepaymentVerifyaddressand bestcontactPBP orDebit for50.00 ormore

C3PO NPS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set an unrestriction
  2. Verify email address
  3. Recap the call and provide contact info
  4. Hit 6 RPC's
  5. Share a best practice with the team
  6. Probe for RFD
  7. Provide benefits of the payment made
  8. Prevent charge off (160 days pd or more)
  9. Discuss a digital option
  10. PBP or Debit for 250.00 or more
  11. Complete a forbearance survey
  12. Hit 125 attempts
  13. Prevent credit revoke status
  14. Invalidate a wrong number
  15. Use a positive buzz word other than awesome
  16. PBP or Debit for 100.00 or more
  17. Set an autopay
  18. Compliment their payment history
  19. Thank the customer for their loyalty
  20. Leave 50 voicemail messages
  21. Value Statement
  22. Set cure payment
  23. Verify address and best contact
  24. PBP or Debit for 50.00 or more