Asked tocancelNOWWWW!Free!Rec'd anemail w/ aninspirationalquote in thesignatureTalkedyou abouttheirdivorce/exOnboardeda new BBcustomerMigratedcustomerto newproductCalledyou by thewrongnameSet upa savedsearchOnly worksonResidentialComplainedaboutproject dataTrainedon BISent anice noteafter thecallTold youthey'reon a trialCursedyou outTalkedaboutpoliticsAsked"how tobid"?LawyerinvolvedHosted atrainingsessionTold youDCN makea positiveimpactSet upuserson DCCNotgettingenoughITBsHungup onyouActuallythankedyou foryour timeGotcustomerto payAsked tocancelNOWWWW!Free!Rec'd anemail w/ aninspirationalquote in thesignatureTalkedyou abouttheirdivorce/exOnboardeda new BBcustomerMigratedcustomerto newproductCalledyou by thewrongnameSet upa savedsearchOnly worksonResidentialComplainedaboutproject dataTrainedon BISent anice noteafter thecallTold youthey'reon a trialCursedyou outTalkedaboutpoliticsAsked"how tobid"?LawyerinvolvedHosted atrainingsessionTold youDCN makea positiveimpactSet upuserson DCCNotgettingenoughITBsHungup onyouActuallythankedyou foryour timeGotcustomerto pay

Customer Success Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked to cancel NOWWWW!
  2. Free!
  3. Rec'd an email w/ an inspirational quote in the signature
  4. Talked you about their divorce/ex
  5. Onboarded a new BB customer
  6. Migrated customer to new product
  7. Called you by the wrong name
  8. Set up a saved search
  9. Only works on Residential
  10. Complained about project data
  11. Trained on BI
  12. Sent a nice note after the call
  13. Told you they're on a trial
  14. Cursed you out
  15. Talked about politics
  16. Asked "how to bid"?
  17. Lawyer involved
  18. Hosted a training session
  19. Told you DCN make a positive impact
  20. Set up users on DCC
  21. Not getting enough ITBs
  22. Hung up on you
  23. Actually thanked you for your time
  24. Got customer to pay