(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asking caller to spell patient's last name
Caller is sleeping/snoring
Caller asking for sooner appointment
Referring provider calling
Multiple patients call
Scheduling from a referral (referral tab)
Laughed with caller
Asking for records to be faxed
Prison call
Caller thanking you for scheduling
Calls that results in no change
Complaint of hold music
Transfer calls from relate care
Contact lens order
Talking to the same caller
Third party caller for their partner
Caller is on speaker phone
Flushing of toilet in the back ground
Mentioning patient portal to patients
Transfer calls to registration
Caller wish you a Happy Holidays or Merry Christmas