"This startedafter youconnected tomy machine"Frustrated/attitudeproblemPing/walkingup withoutsending aticket“it wasworkingfineyesterday”MFAVPNISSUEsetupemail onphone“Thisneverhappenedbefore..”DockingstationissuesExcelIssuesLOCKEDOUTHELPTravelingto anothercountryScannerproblemsSharefilegreyedRequesta newlaptopMonitorissuesBNAissuesMachinehas beenon over 4daysRequesthardwareitemsZoom/teamsissueOutlookissuesPhishingemailsAnyPFEissues“computerrunningslow”"This startedafter youconnected tomy machine"Frustrated/attitudeproblemPing/walkingup withoutsending aticket“it wasworkingfineyesterday”MFAVPNISSUEsetupemail onphone“Thisneverhappenedbefore..”DockingstationissuesExcelIssuesLOCKEDOUTHELPTravelingto anothercountryScannerproblemsSharefilegreyedRequesta newlaptopMonitorissuesBNAissuesMachinehas beenon over 4daysRequesthardwareitemsZoom/teamsissueOutlookissuesPhishingemailsAnyPFEissues“computerrunningslow”

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
O
5
G
6
B
7
O
8
I
9
G
10
I
11
I
12
I
13
N
14
I
15
B
16
N
17
B
18
G
19
O
20
O
21
O
22
B
23
G
24
B
  1. G-"This started after you connected to my machine"
  2. N-Frustrated /attitude problem
  3. N-Ping/walking up without sending a ticket
  4. O-“it was working fine yesterday”
  5. G-MFA
  6. B-VPN ISSUE
  7. O-setup email on phone
  8. I-“This never happened before..”
  9. G-Docking station issues
  10. I-Excel Issues
  11. I-LOCKED OUT HELP
  12. I-Traveling to another country
  13. N-Scanner problems
  14. I-Sharefile greyed
  15. B-Request a new laptop
  16. N-Monitor issues
  17. B-BNA issues
  18. G-Machine has been on over 4 days
  19. O-Request hardware items
  20. O-Zoom /teams issue
  21. O-Outlook issues
  22. B-Phishing emails
  23. G-Any PFE issues
  24. B-“computer running slow”