Zoom/teamsissuePing/walkingup withoutsending aticket“Thisneverhappenedbefore..”LOCKEDOUTHELPBNAissuesPhishingemailsSharefilegreyedMachinehas beenon over 4daysDockingstationissuessetupemail onphoneAnyPFEissuesVPNISSUEExcelIssuesRequesthardwareitemsOutlookissuesScannerproblemsMFARequesta newlaptopMonitorissuesFrustrated/attitudeproblem“computerrunningslow”Travelingto anothercountry"This startedafter youconnected tomy machine"“it wasworkingfineyesterday”Zoom/teamsissuePing/walkingup withoutsending aticket“Thisneverhappenedbefore..”LOCKEDOUTHELPBNAissuesPhishingemailsSharefilegreyedMachinehas beenon over 4daysDockingstationissuessetupemail onphoneAnyPFEissuesVPNISSUEExcelIssuesRequesthardwareitemsOutlookissuesScannerproblemsMFARequesta newlaptopMonitorissuesFrustrated/attitudeproblem“computerrunningslow”Travelingto anothercountry"This startedafter youconnected tomy machine"“it wasworkingfineyesterday”

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
I
5
B
6
B
7
I
8
G
9
G
10
O
11
G
12
B
13
I
14
O
15
O
16
N
17
G
18
B
19
N
20
N
21
B
22
I
23
G
24
O
  1. O-Zoom /teams issue
  2. N-Ping/walking up without sending a ticket
  3. I-“This never happened before..”
  4. I-LOCKED OUT HELP
  5. B-BNA issues
  6. B-Phishing emails
  7. I-Sharefile greyed
  8. G-Machine has been on over 4 days
  9. G-Docking station issues
  10. O-setup email on phone
  11. G-Any PFE issues
  12. B-VPN ISSUE
  13. I-Excel Issues
  14. O-Request hardware items
  15. O-Outlook issues
  16. N-Scanner problems
  17. G-MFA
  18. B-Request a new laptop
  19. N-Monitor issues
  20. N-Frustrated /attitude problem
  21. B-“computer running slow”
  22. I-Traveling to another country
  23. G-"This started after you connected to my machine"
  24. O-“it was working fine yesterday”