DockingstationissuesMFA“Thisneverhappenedbefore..”“it wasworkingfineyesterday”VPNISSUEsetupemail onphoneFrustrated/attitudeproblemAnyPFEissuesExcelIssuesTravelingto anothercountryMonitorissuesLOCKEDOUTHELPPhishingemailsMachinehas beenon over 4daysPing/walkingup withoutsending aticketRequesthardwareitemsSharefilegreyedZoom/teamsissueOutlookissuesBNAissuesRequesta newlaptop"This startedafter youconnected tomy machine"“computerrunningslow”ScannerproblemsDockingstationissuesMFA“Thisneverhappenedbefore..”“it wasworkingfineyesterday”VPNISSUEsetupemail onphoneFrustrated/attitudeproblemAnyPFEissuesExcelIssuesTravelingto anothercountryMonitorissuesLOCKEDOUTHELPPhishingemailsMachinehas beenon over 4daysPing/walkingup withoutsending aticketRequesthardwareitemsSharefilegreyedZoom/teamsissueOutlookissuesBNAissuesRequesta newlaptop"This startedafter youconnected tomy machine"“computerrunningslow”Scannerproblems

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
O
5
B
6
O
7
N
8
G
9
I
10
I
11
N
12
I
13
B
14
G
15
N
16
O
17
I
18
O
19
O
20
B
21
B
22
G
23
B
24
N
  1. G-Docking station issues
  2. G-MFA
  3. I-“This never happened before..”
  4. O-“it was working fine yesterday”
  5. B-VPN ISSUE
  6. O-setup email on phone
  7. N-Frustrated /attitude problem
  8. G-Any PFE issues
  9. I-Excel Issues
  10. I-Traveling to another country
  11. N-Monitor issues
  12. I-LOCKED OUT HELP
  13. B-Phishing emails
  14. G-Machine has been on over 4 days
  15. N-Ping/walking up without sending a ticket
  16. O-Request hardware items
  17. I-Sharefile greyed
  18. O-Zoom /teams issue
  19. O-Outlook issues
  20. B-BNA issues
  21. B-Request a new laptop
  22. G-"This started after you connected to my machine"
  23. B-“computer running slow”
  24. N-Scanner problems