Travelingto anothercountryFrustrated/attitudeproblem“it wasworkingfineyesterday”PhishingemailsLOCKEDOUTHELPMFAExcelIssuesZoom/teamsissueMonitorissuesPing/walkingup withoutsending aticketBNAissuesSharefilegreyedVPNISSUEOutlookissuesRequesthardwareitemsMachinehas beenon over 4dayssetupemail onphone“Thisneverhappenedbefore..”"This startedafter youconnected tomy machine"“computerrunningslow”DockingstationissuesRequesta newlaptopAnyPFEissuesScannerproblemsTravelingto anothercountryFrustrated/attitudeproblem“it wasworkingfineyesterday”PhishingemailsLOCKEDOUTHELPMFAExcelIssuesZoom/teamsissueMonitorissuesPing/walkingup withoutsending aticketBNAissuesSharefilegreyedVPNISSUEOutlookissuesRequesthardwareitemsMachinehas beenon over 4dayssetupemail onphone“Thisneverhappenedbefore..”"This startedafter youconnected tomy machine"“computerrunningslow”DockingstationissuesRequesta newlaptopAnyPFEissuesScannerproblems

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
O
4
B
5
I
6
G
7
I
8
O
9
N
10
N
11
B
12
I
13
B
14
O
15
O
16
G
17
O
18
I
19
G
20
B
21
G
22
B
23
G
24
N
  1. I-Traveling to another country
  2. N-Frustrated /attitude problem
  3. O-“it was working fine yesterday”
  4. B-Phishing emails
  5. I-LOCKED OUT HELP
  6. G-MFA
  7. I-Excel Issues
  8. O-Zoom /teams issue
  9. N-Monitor issues
  10. N-Ping/walking up without sending a ticket
  11. B-BNA issues
  12. I-Sharefile greyed
  13. B-VPN ISSUE
  14. O-Outlook issues
  15. O-Request hardware items
  16. G-Machine has been on over 4 days
  17. O-setup email on phone
  18. I-“This never happened before..”
  19. G-"This started after you connected to my machine"
  20. B-“computer running slow”
  21. G-Docking station issues
  22. B-Request a new laptop
  23. G-Any PFE issues
  24. N-Scanner problems