SharefilegreyedZoom/teamsissueAnyPFEissuesTravelingto anothercountryMonitorissues"This startedafter youconnected tomy machine"“computerrunningslow”DockingstationissuesOutlookissuesBNAissuessetupemail onphoneRequesthardwareitemsPing/walkingup withoutsending aticketMFAExcelIssuesVPNISSUEScannerproblemsPhishingemailsFrustrated/attitudeproblemMachinehas beenon over 4daysLOCKEDOUTHELPRequesta newlaptop“Thisneverhappenedbefore..”“it wasworkingfineyesterday”SharefilegreyedZoom/teamsissueAnyPFEissuesTravelingto anothercountryMonitorissues"This startedafter youconnected tomy machine"“computerrunningslow”DockingstationissuesOutlookissuesBNAissuessetupemail onphoneRequesthardwareitemsPing/walkingup withoutsending aticketMFAExcelIssuesVPNISSUEScannerproblemsPhishingemailsFrustrated/attitudeproblemMachinehas beenon over 4daysLOCKEDOUTHELPRequesta newlaptop“Thisneverhappenedbefore..”“it wasworkingfineyesterday”

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
G
4
I
5
N
6
G
7
B
8
G
9
O
10
B
11
O
12
O
13
N
14
G
15
I
16
B
17
N
18
B
19
N
20
G
21
I
22
B
23
I
24
O
  1. I-Sharefile greyed
  2. O-Zoom /teams issue
  3. G-Any PFE issues
  4. I-Traveling to another country
  5. N-Monitor issues
  6. G-"This started after you connected to my machine"
  7. B-“computer running slow”
  8. G-Docking station issues
  9. O-Outlook issues
  10. B-BNA issues
  11. O-setup email on phone
  12. O-Request hardware items
  13. N-Ping/walking up without sending a ticket
  14. G-MFA
  15. I-Excel Issues
  16. B-VPN ISSUE
  17. N-Scanner problems
  18. B-Phishing emails
  19. N-Frustrated /attitude problem
  20. G-Machine has been on over 4 days
  21. I-LOCKED OUT HELP
  22. B-Request a new laptop
  23. I-“This never happened before..”
  24. O-“it was working fine yesterday”