MFAMonitorissuesBNAissuesRequesta newlaptopOutlookissues“computerrunningslow”"This startedafter youconnected tomy machine"setupemail onphoneMachinehas beenon over 4daysFrustrated/attitudeproblemRequesthardwareitemsScannerproblemsPhishingemailsDockingstationissuesZoom/teamsissueTravelingto anothercountryPing/walkingup withoutsending aticketExcelIssues“Thisneverhappenedbefore..”“it wasworkingfineyesterday”LOCKEDOUTHELPAnyPFEissuesVPNISSUESharefilegreyedMFAMonitorissuesBNAissuesRequesta newlaptopOutlookissues“computerrunningslow”"This startedafter youconnected tomy machine"setupemail onphoneMachinehas beenon over 4daysFrustrated/attitudeproblemRequesthardwareitemsScannerproblemsPhishingemailsDockingstationissuesZoom/teamsissueTravelingto anothercountryPing/walkingup withoutsending aticketExcelIssues“Thisneverhappenedbefore..”“it wasworkingfineyesterday”LOCKEDOUTHELPAnyPFEissuesVPNISSUESharefilegreyed

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
B
5
O
6
B
7
G
8
O
9
G
10
N
11
O
12
N
13
B
14
G
15
O
16
I
17
N
18
I
19
I
20
O
21
I
22
G
23
B
24
I
  1. G-MFA
  2. N-Monitor issues
  3. B-BNA issues
  4. B-Request a new laptop
  5. O-Outlook issues
  6. B-“computer running slow”
  7. G-"This started after you connected to my machine"
  8. O-setup email on phone
  9. G-Machine has been on over 4 days
  10. N-Frustrated /attitude problem
  11. O-Request hardware items
  12. N-Scanner problems
  13. B-Phishing emails
  14. G-Docking station issues
  15. O-Zoom /teams issue
  16. I-Traveling to another country
  17. N-Ping/walking up without sending a ticket
  18. I-Excel Issues
  19. I-“This never happened before..”
  20. O-“it was working fine yesterday”
  21. I-LOCKED OUT HELP
  22. G-Any PFE issues
  23. B-VPN ISSUE
  24. I-Sharefile greyed