5 pageformscaseInboundcall rightbeforebreakOBC topharmacy10+ pageformscaseDocusigntemplateappliedcorrectlyShare yourfavoriteholidayrecipe in thechannelOBCto labUpload aphoto ofyourdecorationsCase witha termedproviderRequestforantibioticrefillITissue/haveto restartShare a pic ofyour favoritewrappingpaper thisyearCaseneedingemergencyescalation toTriagePost a photoof you withyour lovedones and/orpets5duplicatecasesPost yourfavoriteholidaytradition in theteam channelCaseescalationResolvecustodialcaseCaseescalatedtwice3DuplicatecasesCollaboratewith Triageteam on acaseReportablelabReceived anon-Rx callon the RXsupport linePost afun/engagingquestion inthe teamchannelPost achildhoodpicture ofyourself duringthe holidaysVPNdroppedManuallabneededProvidersigned formbut did notcompleteVCStagged forschedulingrequest5 pageformscaseInboundcall rightbeforebreakOBC topharmacy10+ pageformscaseDocusigntemplateappliedcorrectlyShare yourfavoriteholidayrecipe in thechannelOBCto labUpload aphoto ofyourdecorationsCase witha termedproviderRequestforantibioticrefillITissue/haveto restartShare a pic ofyour favoritewrappingpaper thisyearCaseneedingemergencyescalation toTriagePost a photoof you withyour lovedones and/orpets5duplicatecasesPost yourfavoriteholidaytradition in theteam channelCaseescalationResolvecustodialcaseCaseescalatedtwice3DuplicatecasesCollaboratewith Triageteam on acaseReportablelabReceived anon-Rx callon the RXsupport linePost afun/engagingquestion inthe teamchannelPost achildhoodpicture ofyourself duringthe holidaysVPNdroppedManuallabneededProvidersigned formbut did notcompleteVCStagged forschedulingrequest

Holiday Bingo - VCS Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 page forms case
  2. Inbound call right before break
  3. OBC to pharmacy
  4. 10+ page forms case
  5. Docusign template applied correctly
  6. Share your favorite holiday recipe in the channel
  7. OBC to lab
  8. Upload a photo of your decorations
  9. Case with a termed provider
  10. Request for antibiotic refill
  11. IT issue/have to restart
  12. Share a pic of your favorite wrapping paper this year
  13. Case needing emergency escalation to Triage
  14. Post a photo of you with your loved ones and/or pets
  15. 5 duplicate cases
  16. Post your favorite holiday tradition in the team channel
  17. Case escalation
  18. Resolve custodial case
  19. Case escalated twice
  20. 3 Duplicate cases
  21. Collaborate with Triage team on a case
  22. Reportable lab
  23. Received a non-Rx call on the RX support line
  24. Post a fun/engaging question in the team channel
  25. Post a childhood picture of yourself during the holidays
  26. VPN dropped
  27. Manual lab needed
  28. Provider signed form but did not complete
  29. VCS tagged for scheduling request