Share yourfavoriteholidayrecipe in thechannel3DuplicatecasesInboundcall rightbeforebreakPost yourfavoriteholidaytradition in theteam channelCase witha termedproviderResolvecustodialcaseCaseescalatedtwiceProvidersigned formbut did notcompleteOBC topharmacyCollaboratewith Triageteam on acasePost achildhoodpicture ofyourself duringthe holidaysReceived anon-Rx callon the RXsupport lineRequestforantibioticrefillShare a pic ofyour favoritewrappingpaper thisyearVPNdroppedManuallabneededPost a photoof you withyour lovedones and/orpets5duplicatecases5 pageformscaseUpload aphoto ofyourdecorations10+ pageformscaseITissue/haveto restartVCStagged forschedulingrequestCaseescalationDocusigntemplateappliedcorrectlyPost afun/engagingquestion inthe teamchannelOBCto labCaseneedingemergencyescalation toTriageReportablelabShare yourfavoriteholidayrecipe in thechannel3DuplicatecasesInboundcall rightbeforebreakPost yourfavoriteholidaytradition in theteam channelCase witha termedproviderResolvecustodialcaseCaseescalatedtwiceProvidersigned formbut did notcompleteOBC topharmacyCollaboratewith Triageteam on acasePost achildhoodpicture ofyourself duringthe holidaysReceived anon-Rx callon the RXsupport lineRequestforantibioticrefillShare a pic ofyour favoritewrappingpaper thisyearVPNdroppedManuallabneededPost a photoof you withyour lovedones and/orpets5duplicatecases5 pageformscaseUpload aphoto ofyourdecorations10+ pageformscaseITissue/haveto restartVCStagged forschedulingrequestCaseescalationDocusigntemplateappliedcorrectlyPost afun/engagingquestion inthe teamchannelOBCto labCaseneedingemergencyescalation toTriageReportablelab

Holiday Bingo - VCS Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share your favorite holiday recipe in the channel
  2. 3 Duplicate cases
  3. Inbound call right before break
  4. Post your favorite holiday tradition in the team channel
  5. Case with a termed provider
  6. Resolve custodial case
  7. Case escalated twice
  8. Provider signed form but did not complete
  9. OBC to pharmacy
  10. Collaborate with Triage team on a case
  11. Post a childhood picture of yourself during the holidays
  12. Received a non-Rx call on the RX support line
  13. Request for antibiotic refill
  14. Share a pic of your favorite wrapping paper this year
  15. VPN dropped
  16. Manual lab needed
  17. Post a photo of you with your loved ones and/or pets
  18. 5 duplicate cases
  19. 5 page forms case
  20. Upload a photo of your decorations
  21. 10+ page forms case
  22. IT issue/have to restart
  23. VCS tagged for scheduling request
  24. Case escalation
  25. Docusign template applied correctly
  26. Post a fun/engaging question in the team channel
  27. OBC to lab
  28. Case needing emergency escalation to Triage
  29. Reportable lab