Post a photoof you withyour lovedones and/orpetsCollaboratewith Triageteam on acase3DuplicatecasesITissue/haveto restartShare yourfavoriteholidayrecipe in thechannelUpload aphoto ofyourdecorationsCaseneedingemergencyescalation toTriageVCStagged forschedulingrequestInboundcall rightbeforebreakDocusigntemplateappliedcorrectlyOBC topharmacyPost afun/engagingquestion inthe teamchannelShare a pic ofyour favoritewrappingpaper thisyearPost yourfavoriteholidaytradition in theteam channelCaseescalatedtwice5duplicatecases5 pageformscasePost achildhoodpicture ofyourself duringthe holidaysResolvecustodialcaseCaseescalationCase witha termedproviderReportablelabOBCto labProvidersigned formbut did notcompleteRequestforantibioticrefillManuallabneeded10+ pageformscaseReceived anon-Rx callon the RXsupport lineVPNdroppedPost a photoof you withyour lovedones and/orpetsCollaboratewith Triageteam on acase3DuplicatecasesITissue/haveto restartShare yourfavoriteholidayrecipe in thechannelUpload aphoto ofyourdecorationsCaseneedingemergencyescalation toTriageVCStagged forschedulingrequestInboundcall rightbeforebreakDocusigntemplateappliedcorrectlyOBC topharmacyPost afun/engagingquestion inthe teamchannelShare a pic ofyour favoritewrappingpaper thisyearPost yourfavoriteholidaytradition in theteam channelCaseescalatedtwice5duplicatecases5 pageformscasePost achildhoodpicture ofyourself duringthe holidaysResolvecustodialcaseCaseescalationCase witha termedproviderReportablelabOBCto labProvidersigned formbut did notcompleteRequestforantibioticrefillManuallabneeded10+ pageformscaseReceived anon-Rx callon the RXsupport lineVPNdropped

Holiday Bingo - VCS Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a photo of you with your loved ones and/or pets
  2. Collaborate with Triage team on a case
  3. 3 Duplicate cases
  4. IT issue/have to restart
  5. Share your favorite holiday recipe in the channel
  6. Upload a photo of your decorations
  7. Case needing emergency escalation to Triage
  8. VCS tagged for scheduling request
  9. Inbound call right before break
  10. Docusign template applied correctly
  11. OBC to pharmacy
  12. Post a fun/engaging question in the team channel
  13. Share a pic of your favorite wrapping paper this year
  14. Post your favorite holiday tradition in the team channel
  15. Case escalated twice
  16. 5 duplicate cases
  17. 5 page forms case
  18. Post a childhood picture of yourself during the holidays
  19. Resolve custodial case
  20. Case escalation
  21. Case with a termed provider
  22. Reportable lab
  23. OBC to lab
  24. Provider signed form but did not complete
  25. Request for antibiotic refill
  26. Manual lab needed
  27. 10+ page forms case
  28. Received a non-Rx call on the RX support line
  29. VPN dropped