Post achildhoodpicture ofyourself duringthe holidaysCollaboratewith Triageteam on acaseProvidersigned formbut did notcompleteDocusigntemplateappliedcorrectlyOBC topharmacyUpload aphoto ofyourdecorationsVCStagged forschedulingrequestRequestforantibioticrefillManuallabneededShare yourfavoriteholidayrecipe in thechannel3DuplicatecasesITissue/haveto restartCaseescalation10+ pageformscase5duplicatecasesVPNdroppedPost a photoof you withyour lovedones and/orpetsCaseneedingemergencyescalation toTriageOBCto labPost afun/engagingquestion inthe teamchannelInboundcall rightbeforebreakReceived anon-Rx callon the RXsupport lineShare a pic ofyour favoritewrappingpaper thisyearResolvecustodialcase5 pageformscaseReportablelabCaseescalatedtwicePost yourfavoriteholidaytradition in theteam channelCase witha termedproviderPost achildhoodpicture ofyourself duringthe holidaysCollaboratewith Triageteam on acaseProvidersigned formbut did notcompleteDocusigntemplateappliedcorrectlyOBC topharmacyUpload aphoto ofyourdecorationsVCStagged forschedulingrequestRequestforantibioticrefillManuallabneededShare yourfavoriteholidayrecipe in thechannel3DuplicatecasesITissue/haveto restartCaseescalation10+ pageformscase5duplicatecasesVPNdroppedPost a photoof you withyour lovedones and/orpetsCaseneedingemergencyescalation toTriageOBCto labPost afun/engagingquestion inthe teamchannelInboundcall rightbeforebreakReceived anon-Rx callon the RXsupport lineShare a pic ofyour favoritewrappingpaper thisyearResolvecustodialcase5 pageformscaseReportablelabCaseescalatedtwicePost yourfavoriteholidaytradition in theteam channelCase witha termedprovider

Holiday Bingo - VCS Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a childhood picture of yourself during the holidays
  2. Collaborate with Triage team on a case
  3. Provider signed form but did not complete
  4. Docusign template applied correctly
  5. OBC to pharmacy
  6. Upload a photo of your decorations
  7. VCS tagged for scheduling request
  8. Request for antibiotic refill
  9. Manual lab needed
  10. Share your favorite holiday recipe in the channel
  11. 3 Duplicate cases
  12. IT issue/have to restart
  13. Case escalation
  14. 10+ page forms case
  15. 5 duplicate cases
  16. VPN dropped
  17. Post a photo of you with your loved ones and/or pets
  18. Case needing emergency escalation to Triage
  19. OBC to lab
  20. Post a fun/engaging question in the team channel
  21. Inbound call right before break
  22. Received a non-Rx call on the RX support line
  23. Share a pic of your favorite wrapping paper this year
  24. Resolve custodial case
  25. 5 page forms case
  26. Reportable lab
  27. Case escalated twice
  28. Post your favorite holiday tradition in the team channel
  29. Case with a termed provider