(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“MY TAXES”
Lives suspiciously far from the place they are complaining about
Gets mad and hangs up
Issue only occurs outside of work hours
Tells you gossip about their neighbor that is unrelated to the complaint
Insinuates that we are in cahoots with the facility being complained about
References talking to a TCEQ employee you’ve never heard of
Unintelligible
“My property value”
“It’s making me sick” “It’s giving me cancer” ect.
Thinks we’re the EPA
Only returns you call after you’ve investigated
“I’ve lived here # years”
“I try to be a good neighbor”
Has a weapon
Tells you how old they are
Threatens to call the media
Talks about contacting politicians
Brings up a lawsuit
Requests tests we don’t do
Not our region/ jurisdiction
Complains about another investigator
Issue has been going on for years and they are only just now calling about it
Conspiracy theory
Extreme exaggeration about the situation
Yells at you
Disgruntled ex-employee
“They won’t know it was me who complained, right?”
Doesn’t let you get a word in
“I moved here from … and this never happened there”