"i've beenon holdfor anhour!" Jamalleaves fivemugs lyingaround"whereare thefreephones?"customerNEEDS youto stamptheir papercustomerdoesn'thave aresumecustomeris asleepcustomerneedssteel-toedbootswho's onfirst? morelike who'son triage?!?JCR customerclaims theyare beingtargeted bycybercrime12 copcarsoutsidecustomerstands nextto the fax fortheirconfirmationcustomerhangs up oneligibility,demands thatwe issue theman OTC EBTcustomertries tochargetheir phoneSecurity isnowhereto befoundpublicrestroomis closedelevatoris beingterrifyingJCR customerhas 15emails, andaccess tonone of themcustomerin JCRrefuses toreadcustomerdemandsto seeJamal"can iuse aphone?""whereare theeasterseals?"UI calls havealready hada job formonthscustomerrefuses tocalleligibilitycustomerhas ameltdown"i've beenon holdfor anhour!" Jamalleaves fivemugs lyingaround"whereare thefreephones?"customerNEEDS youto stamptheir papercustomerdoesn'thave aresumecustomeris asleepcustomerneedssteel-toedbootswho's onfirst? morelike who'son triage?!?JCR customerclaims theyare beingtargeted bycybercrime12 copcarsoutsidecustomerstands nextto the fax fortheirconfirmationcustomerhangs up oneligibility,demands thatwe issue theman OTC EBTcustomertries tochargetheir phoneSecurity isnowhereto befoundpublicrestroomis closedelevatoris beingterrifyingJCR customerhas 15emails, andaccess tonone of themcustomerin JCRrefuses toreadcustomerdemandsto seeJamal"can iuse aphone?""whereare theeasterseals?"UI calls havealready hada job formonthscustomerrefuses tocalleligibilitycustomerhas ameltdown

DWS Metro Connections - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "i've been on hold for an hour!"
  2. Jamal leaves five mugs lying around
  3. "where are the free phones?"
  4. customer NEEDS you to stamp their paper
  5. customer doesn't have a resume
  6. customer is asleep
  7. customer needs steel-toed boots
  8. who's on first? more like who's on triage?!?
  9. JCR customer claims they are being targeted by cybercrime
  10. 12 cop cars outside
  11. customer stands next to the fax for their confirmation
  12. customer hangs up on eligibility, demands that we issue them an OTC EBT
  13. customer tries to charge their phone
  14. Security is nowhere to be found
  15. public restroom is closed
  16. elevator is being terrifying
  17. JCR customer has 15 emails, and access to none of them
  18. customer in JCR refuses to read
  19. customer demands to see Jamal
  20. "can i use a phone?"
  21. "where are the easter seals?"
  22. UI calls have already had a job for months
  23. customer refuses to call eligibility
  24. customer has a meltdown