excelcrashBNAIssuesRequesthardwareitemsMFA"frustrated,annoyed,attitudeprobleminfra isinvolvedOutput/inputsoundconfigTravelingto anothercountryPing/walkingup withoutsending aticket“it wasworkingfineyesterday”PDFissueMonitorissueOutlookissue“Don’tbreak mymachine”"Is this alegitimate/phishingemail?”VPNAnyPFEissueLockedouthelp!!!Zoom/teamsissueUnplug/replugdockingstation"how longis thisgoing to...""computerrunningslow"activatekeyfobScannerproblemsexcelcrashBNAIssuesRequesthardwareitemsMFA"frustrated,annoyed,attitudeprobleminfra isinvolvedOutput/inputsoundconfigTravelingto anothercountryPing/walkingup withoutsending aticket“it wasworkingfineyesterday”PDFissueMonitorissueOutlookissue“Don’tbreak mymachine”"Is this alegitimate/phishingemail?”VPNAnyPFEissueLockedouthelp!!!Zoom/teamsissueUnplug/replugdockingstation"how longis thisgoing to...""computerrunningslow"activatekeyfobScannerproblems

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
B
4
O
5
I
6
G
7
I
8
G
9
N
10
G
11
O
12
G
13
I
14
O
15
B
16
B
17
G
18
B
19
N
20
I
21
O
22
N
23
I
24
O
  1. B-excel crash
  2. N-BNA Issues
  3. B-Request hardware items
  4. O-MFA
  5. I-"frustrated, annoyed, attitude problem
  6. G-infra is involved
  7. I-Output/input sound config
  8. G-Traveling to another country
  9. N-Ping/walking up without sending a ticket
  10. G-“it was working fine yesterday”
  11. O-PDF issue
  12. G-Monitor issue
  13. I-Outlook issue
  14. O-“Don’t break my machine”
  15. B-"Is this a legitimate/ phishing email?”
  16. B-VPN
  17. G-Any PFE issue
  18. B-Locked out help!!!
  19. N-Zoom/teams issue
  20. I-Unplug/replug docking station
  21. O-"how long is this going to... "
  22. N-"computer running slow"
  23. I-activate keyfob
  24. O-Scanner problems