"computerrunningslow""Is this alegitimate/phishingemail?”AnyPFEissuePing/walkingup withoutsending aticketBNAIssuesRequesthardwareitemsLockedouthelp!!!"how longis thisgoing to..."infra isinvolved“it wasworkingfineyesterday”Scannerproblems“Don’tbreak mymachine”VPNTravelingto anothercountryOutput/inputsoundconfig"frustrated,annoyed,attitudeproblemOutlookissueMonitorissueZoom/teamsissueactivatekeyfobexcelcrashUnplug/replugdockingstationMFAPDFissue"computerrunningslow""Is this alegitimate/phishingemail?”AnyPFEissuePing/walkingup withoutsending aticketBNAIssuesRequesthardwareitemsLockedouthelp!!!"how longis thisgoing to..."infra isinvolved“it wasworkingfineyesterday”Scannerproblems“Don’tbreak mymachine”VPNTravelingto anothercountryOutput/inputsoundconfig"frustrated,annoyed,attitudeproblemOutlookissueMonitorissueZoom/teamsissueactivatekeyfobexcelcrashUnplug/replugdockingstationMFAPDFissue

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
N
5
N
6
B
7
B
8
O
9
G
10
G
11
O
12
O
13
B
14
G
15
I
16
I
17
I
18
G
19
N
20
I
21
B
22
I
23
O
24
O
  1. N-"computer running slow"
  2. B-"Is this a legitimate/ phishing email?”
  3. G-Any PFE issue
  4. N-Ping/walking up without sending a ticket
  5. N-BNA Issues
  6. B-Request hardware items
  7. B-Locked out help!!!
  8. O-"how long is this going to... "
  9. G-infra is involved
  10. G-“it was working fine yesterday”
  11. O-Scanner problems
  12. O-“Don’t break my machine”
  13. B-VPN
  14. G-Traveling to another country
  15. I-Output/input sound config
  16. I-"frustrated, annoyed, attitude problem
  17. I-Outlook issue
  18. G-Monitor issue
  19. N-Zoom/teams issue
  20. I-activate keyfob
  21. B-excel crash
  22. I-Unplug/replug docking station
  23. O-MFA
  24. O-PDF issue