PDFissueactivatekeyfobRequesthardwareitems"computerrunningslow"BNAIssuesUnplug/replugdockingstationPing/walkingup withoutsending aticket"frustrated,annoyed,attitudeproblemOutput/inputsoundconfig"how longis thisgoing to..."“Don’tbreak mymachine”"Is this alegitimate/phishingemail?”MonitorissueVPNTravelingto anothercountryAnyPFEissueOutlookissueexcelcrash“it wasworkingfineyesterday”Lockedouthelp!!!MFAZoom/teamsissueScannerproblemsinfra isinvolvedPDFissueactivatekeyfobRequesthardwareitems"computerrunningslow"BNAIssuesUnplug/replugdockingstationPing/walkingup withoutsending aticket"frustrated,annoyed,attitudeproblemOutput/inputsoundconfig"how longis thisgoing to..."“Don’tbreak mymachine”"Is this alegitimate/phishingemail?”MonitorissueVPNTravelingto anothercountryAnyPFEissueOutlookissueexcelcrash“it wasworkingfineyesterday”Lockedouthelp!!!MFAZoom/teamsissueScannerproblemsinfra isinvolved

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
N
5
N
6
I
7
N
8
I
9
I
10
O
11
O
12
B
13
G
14
B
15
G
16
G
17
I
18
B
19
G
20
B
21
O
22
N
23
O
24
G
  1. O-PDF issue
  2. I-activate keyfob
  3. B-Request hardware items
  4. N-"computer running slow"
  5. N-BNA Issues
  6. I-Unplug/replug docking station
  7. N-Ping/walking up without sending a ticket
  8. I-"frustrated, annoyed, attitude problem
  9. I-Output/input sound config
  10. O-"how long is this going to... "
  11. O-“Don’t break my machine”
  12. B-"Is this a legitimate/ phishing email?”
  13. G-Monitor issue
  14. B-VPN
  15. G-Traveling to another country
  16. G-Any PFE issue
  17. I-Outlook issue
  18. B-excel crash
  19. G-“it was working fine yesterday”
  20. B-Locked out help!!!
  21. O-MFA
  22. N-Zoom/teams issue
  23. O-Scanner problems
  24. G-infra is involved