"computerrunningslow"AnyPFEissueOutput/inputsoundconfig“it wasworkingfineyesterday”VPN"frustrated,annoyed,attitudeproblemactivatekeyfobinfra isinvolvedMFAUnplug/replugdockingstationPDFissueRequesthardwareitems"Is this alegitimate/phishingemail?”“Don’tbreak mymachine”excelcrashZoom/teamsissueOutlookissuePing/walkingup withoutsending aticket"how longis thisgoing to..."MonitorissueLockedouthelp!!!BNAIssuesScannerproblemsTravelingto anothercountry"computerrunningslow"AnyPFEissueOutput/inputsoundconfig“it wasworkingfineyesterday”VPN"frustrated,annoyed,attitudeproblemactivatekeyfobinfra isinvolvedMFAUnplug/replugdockingstationPDFissueRequesthardwareitems"Is this alegitimate/phishingemail?”“Don’tbreak mymachine”excelcrashZoom/teamsissueOutlookissuePing/walkingup withoutsending aticket"how longis thisgoing to..."MonitorissueLockedouthelp!!!BNAIssuesScannerproblemsTravelingto anothercountry

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
G
5
B
6
I
7
I
8
G
9
O
10
I
11
O
12
B
13
B
14
O
15
B
16
N
17
I
18
N
19
O
20
G
21
B
22
N
23
O
24
G
  1. N-"computer running slow"
  2. G-Any PFE issue
  3. I-Output/input sound config
  4. G-“it was working fine yesterday”
  5. B-VPN
  6. I-"frustrated, annoyed, attitude problem
  7. I-activate keyfob
  8. G-infra is involved
  9. O-MFA
  10. I-Unplug/replug docking station
  11. O-PDF issue
  12. B-Request hardware items
  13. B-"Is this a legitimate/ phishing email?”
  14. O-“Don’t break my machine”
  15. B-excel crash
  16. N-Zoom/teams issue
  17. I-Outlook issue
  18. N-Ping/walking up without sending a ticket
  19. O-"how long is this going to... "
  20. G-Monitor issue
  21. B-Locked out help!!!
  22. N-BNA Issues
  23. O-Scanner problems
  24. G-Traveling to another country