Outlookissue"Is this alegitimate/phishingemail?”Output/inputsoundconfigBNAIssuesactivatekeyfobTravelingto anothercountryexcelcrashPDFissue"how longis thisgoing to..."RequesthardwareitemsPing/walkingup withoutsending aticketUnplug/replugdockingstationZoom/teamsissueLockedouthelp!!!Scannerproblems“it wasworkingfineyesterday”"frustrated,annoyed,attitudeproblemVPN“Don’tbreak mymachine”"computerrunningslow"MFAAnyPFEissueinfra isinvolvedMonitorissueOutlookissue"Is this alegitimate/phishingemail?”Output/inputsoundconfigBNAIssuesactivatekeyfobTravelingto anothercountryexcelcrashPDFissue"how longis thisgoing to..."RequesthardwareitemsPing/walkingup withoutsending aticketUnplug/replugdockingstationZoom/teamsissueLockedouthelp!!!Scannerproblems“it wasworkingfineyesterday”"frustrated,annoyed,attitudeproblemVPN“Don’tbreak mymachine”"computerrunningslow"MFAAnyPFEissueinfra isinvolvedMonitorissue

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
N
5
I
6
G
7
B
8
O
9
O
10
B
11
N
12
I
13
N
14
B
15
O
16
G
17
I
18
B
19
O
20
N
21
O
22
G
23
G
24
G
  1. I-Outlook issue
  2. B-"Is this a legitimate/ phishing email?”
  3. I-Output/input sound config
  4. N-BNA Issues
  5. I-activate keyfob
  6. G-Traveling to another country
  7. B-excel crash
  8. O-PDF issue
  9. O-"how long is this going to... "
  10. B-Request hardware items
  11. N-Ping/walking up without sending a ticket
  12. I-Unplug/replug docking station
  13. N-Zoom/teams issue
  14. B-Locked out help!!!
  15. O-Scanner problems
  16. G-“it was working fine yesterday”
  17. I-"frustrated, annoyed, attitude problem
  18. B-VPN
  19. O-“Don’t break my machine”
  20. N-"computer running slow"
  21. O-MFA
  22. G-Any PFE issue
  23. G-infra is involved
  24. G-Monitor issue