AnyPFEissue“it wasworkingfineyesterday”ScannerproblemsOutput/inputsoundconfigOutlookissue"computerrunningslow"Requesthardwareitemsinfra isinvolvedactivatekeyfobexcelcrashMFA"how longis thisgoing to...""Is this alegitimate/phishingemail?”BNAIssuesTravelingto anothercountryPDFissueLockedouthelp!!!“Don’tbreak mymachine”Zoom/teamsissueVPNMonitorissueUnplug/replugdockingstationPing/walkingup withoutsending aticket"frustrated,annoyed,attitudeproblemAnyPFEissue“it wasworkingfineyesterday”ScannerproblemsOutput/inputsoundconfigOutlookissue"computerrunningslow"Requesthardwareitemsinfra isinvolvedactivatekeyfobexcelcrashMFA"how longis thisgoing to...""Is this alegitimate/phishingemail?”BNAIssuesTravelingto anothercountryPDFissueLockedouthelp!!!“Don’tbreak mymachine”Zoom/teamsissueVPNMonitorissueUnplug/replugdockingstationPing/walkingup withoutsending aticket"frustrated,annoyed,attitudeproblem

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
I
5
I
6
N
7
B
8
G
9
I
10
B
11
O
12
O
13
B
14
N
15
G
16
O
17
B
18
O
19
N
20
B
21
G
22
I
23
N
24
I
  1. G-Any PFE issue
  2. G-“it was working fine yesterday”
  3. O-Scanner problems
  4. I-Output/input sound config
  5. I-Outlook issue
  6. N-"computer running slow"
  7. B-Request hardware items
  8. G-infra is involved
  9. I-activate keyfob
  10. B-excel crash
  11. O-MFA
  12. O-"how long is this going to... "
  13. B-"Is this a legitimate/ phishing email?”
  14. N-BNA Issues
  15. G-Traveling to another country
  16. O-PDF issue
  17. B-Locked out help!!!
  18. O-“Don’t break my machine”
  19. N-Zoom/teams issue
  20. B-VPN
  21. G-Monitor issue
  22. I-Unplug/replug docking station
  23. N-Ping/walking up without sending a ticket
  24. I-"frustrated, annoyed, attitude problem