Travelingto anothercountryOutlookissue"frustrated,annoyed,attitudeproblemactivatekeyfobRequesthardwareitems"computerrunningslow"BNAIssuesMonitorissuePing/walkingup withoutsending aticket“Don’tbreak mymachine”infra isinvolvedVPNLockedouthelp!!!Unplug/replugdockingstation"how longis thisgoing to..."PDFissueZoom/teamsissueMFA“it wasworkingfineyesterday”"Is this alegitimate/phishingemail?”ScannerproblemsexcelcrashOutput/inputsoundconfigAnyPFEissueTravelingto anothercountryOutlookissue"frustrated,annoyed,attitudeproblemactivatekeyfobRequesthardwareitems"computerrunningslow"BNAIssuesMonitorissuePing/walkingup withoutsending aticket“Don’tbreak mymachine”infra isinvolvedVPNLockedouthelp!!!Unplug/replugdockingstation"how longis thisgoing to..."PDFissueZoom/teamsissueMFA“it wasworkingfineyesterday”"Is this alegitimate/phishingemail?”ScannerproblemsexcelcrashOutput/inputsoundconfigAnyPFEissue

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
I
5
B
6
N
7
N
8
G
9
N
10
O
11
G
12
B
13
B
14
I
15
O
16
O
17
N
18
O
19
G
20
B
21
O
22
B
23
I
24
G
  1. G-Traveling to another country
  2. I-Outlook issue
  3. I-"frustrated, annoyed, attitude problem
  4. I-activate keyfob
  5. B-Request hardware items
  6. N-"computer running slow"
  7. N-BNA Issues
  8. G-Monitor issue
  9. N-Ping/walking up without sending a ticket
  10. O-“Don’t break my machine”
  11. G-infra is involved
  12. B-VPN
  13. B-Locked out help!!!
  14. I-Unplug/replug docking station
  15. O-"how long is this going to... "
  16. O-PDF issue
  17. N-Zoom/teams issue
  18. O-MFA
  19. G-“it was working fine yesterday”
  20. B-"Is this a legitimate/ phishing email?”
  21. O-Scanner problems
  22. B-excel crash
  23. I-Output/input sound config
  24. G-Any PFE issue