"how longis thisgoing to...""computerrunningslow""frustrated,annoyed,attitudeproblemVPNAnyPFEissueinfra isinvolvedOutlookissueTravelingto anothercountryOutput/inputsoundconfigZoom/teamsissueUnplug/replugdockingstation“Don’tbreak mymachine”activatekeyfobPDFissueLockedouthelp!!!“it wasworkingfineyesterday”MonitorissueexcelcrashScannerproblemsBNAIssuesMFA"Is this alegitimate/phishingemail?”Ping/walkingup withoutsending aticketRequesthardwareitems"how longis thisgoing to...""computerrunningslow""frustrated,annoyed,attitudeproblemVPNAnyPFEissueinfra isinvolvedOutlookissueTravelingto anothercountryOutput/inputsoundconfigZoom/teamsissueUnplug/replugdockingstation“Don’tbreak mymachine”activatekeyfobPDFissueLockedouthelp!!!“it wasworkingfineyesterday”MonitorissueexcelcrashScannerproblemsBNAIssuesMFA"Is this alegitimate/phishingemail?”Ping/walkingup withoutsending aticketRequesthardwareitems

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
B
5
G
6
G
7
I
8
G
9
I
10
N
11
I
12
O
13
I
14
O
15
B
16
G
17
G
18
B
19
O
20
N
21
O
22
B
23
N
24
B
  1. O-"how long is this going to... "
  2. N-"computer running slow"
  3. I-"frustrated, annoyed, attitude problem
  4. B-VPN
  5. G-Any PFE issue
  6. G-infra is involved
  7. I-Outlook issue
  8. G-Traveling to another country
  9. I-Output/input sound config
  10. N-Zoom/teams issue
  11. I-Unplug/replug docking station
  12. O-“Don’t break my machine”
  13. I-activate keyfob
  14. O-PDF issue
  15. B-Locked out help!!!
  16. G-“it was working fine yesterday”
  17. G-Monitor issue
  18. B-excel crash
  19. O-Scanner problems
  20. N-BNA Issues
  21. O-MFA
  22. B-"Is this a legitimate/ phishing email?”
  23. N-Ping/walking up without sending a ticket
  24. B-Request hardware items