“Don’tbreak mymachine”MFATravelingto anothercountryexcelcrash“it wasworkingfineyesterday”BNAIssuesinfra isinvolved"computerrunningslow"Ping/walkingup withoutsending aticketOutput/inputsoundconfigVPNZoom/teamsissue"frustrated,annoyed,attitudeproblem"Is this alegitimate/phishingemail?”Lockedouthelp!!!PDFissueMonitorissueOutlookissueRequesthardwareitemsScannerproblemsactivatekeyfobAnyPFEissueUnplug/replugdockingstation"how longis thisgoing to..."“Don’tbreak mymachine”MFATravelingto anothercountryexcelcrash“it wasworkingfineyesterday”BNAIssuesinfra isinvolved"computerrunningslow"Ping/walkingup withoutsending aticketOutput/inputsoundconfigVPNZoom/teamsissue"frustrated,annoyed,attitudeproblem"Is this alegitimate/phishingemail?”Lockedouthelp!!!PDFissueMonitorissueOutlookissueRequesthardwareitemsScannerproblemsactivatekeyfobAnyPFEissueUnplug/replugdockingstation"how longis thisgoing to..."

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
B
5
G
6
N
7
G
8
N
9
N
10
I
11
B
12
N
13
I
14
B
15
B
16
O
17
G
18
I
19
B
20
O
21
I
22
G
23
I
24
O
  1. O-“Don’t break my machine”
  2. O-MFA
  3. G-Traveling to another country
  4. B-excel crash
  5. G-“it was working fine yesterday”
  6. N-BNA Issues
  7. G-infra is involved
  8. N-"computer running slow"
  9. N-Ping/walking up without sending a ticket
  10. I-Output/input sound config
  11. B-VPN
  12. N-Zoom/teams issue
  13. I-"frustrated, annoyed, attitude problem
  14. B-"Is this a legitimate/ phishing email?”
  15. B-Locked out help!!!
  16. O-PDF issue
  17. G-Monitor issue
  18. I-Outlook issue
  19. B-Request hardware items
  20. O-Scanner problems
  21. I-activate keyfob
  22. G-Any PFE issue
  23. I-Unplug/replug docking station
  24. O-"how long is this going to... "