ScannerproblemsMonitorissueBNAIssuesVPNLockedouthelp!!!Output/inputsoundconfig"computerrunningslow"RequesthardwareitemsPDFissue“it wasworkingfineyesterday”Unplug/replugdockingstation"frustrated,annoyed,attitudeproblemPing/walkingup withoutsending aticket“Don’tbreak mymachine”Travelingto anothercountryAnyPFEissueactivatekeyfobZoom/teamsissueOutlookissueinfra isinvolvedexcelcrashMFA"Is this alegitimate/phishingemail?”"how longis thisgoing to..."ScannerproblemsMonitorissueBNAIssuesVPNLockedouthelp!!!Output/inputsoundconfig"computerrunningslow"RequesthardwareitemsPDFissue“it wasworkingfineyesterday”Unplug/replugdockingstation"frustrated,annoyed,attitudeproblemPing/walkingup withoutsending aticket“Don’tbreak mymachine”Travelingto anothercountryAnyPFEissueactivatekeyfobZoom/teamsissueOutlookissueinfra isinvolvedexcelcrashMFA"Is this alegitimate/phishingemail?”"how longis thisgoing to..."

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
N
4
B
5
B
6
I
7
N
8
B
9
O
10
G
11
I
12
I
13
N
14
O
15
G
16
G
17
I
18
N
19
I
20
G
21
B
22
O
23
B
24
O
  1. O-Scanner problems
  2. G-Monitor issue
  3. N-BNA Issues
  4. B-VPN
  5. B-Locked out help!!!
  6. I-Output/input sound config
  7. N-"computer running slow"
  8. B-Request hardware items
  9. O-PDF issue
  10. G-“it was working fine yesterday”
  11. I-Unplug/replug docking station
  12. I-"frustrated, annoyed, attitude problem
  13. N-Ping/walking up without sending a ticket
  14. O-“Don’t break my machine”
  15. G-Traveling to another country
  16. G-Any PFE issue
  17. I-activate keyfob
  18. N-Zoom/teams issue
  19. I-Outlook issue
  20. G-infra is involved
  21. B-excel crash
  22. O-MFA
  23. B-"Is this a legitimate/ phishing email?”
  24. O-"how long is this going to... "