Requesthardwareitems"frustrated,annoyed,attitudeproblemactivatekeyfobOutlookissueBNAIssues"Is this alegitimate/phishingemail?”excelcrash"how longis thisgoing to..."Output/inputsoundconfig“it wasworkingfineyesterday”Ping/walkingup withoutsending aticketZoom/teamsissueMonitorissueLockedouthelp!!!AnyPFEissueVPNUnplug/replugdockingstation"computerrunningslow"PDFissueScannerproblems“Don’tbreak mymachine”infra isinvolvedTravelingto anothercountryMFARequesthardwareitems"frustrated,annoyed,attitudeproblemactivatekeyfobOutlookissueBNAIssues"Is this alegitimate/phishingemail?”excelcrash"how longis thisgoing to..."Output/inputsoundconfig“it wasworkingfineyesterday”Ping/walkingup withoutsending aticketZoom/teamsissueMonitorissueLockedouthelp!!!AnyPFEissueVPNUnplug/replugdockingstation"computerrunningslow"PDFissueScannerproblems“Don’tbreak mymachine”infra isinvolvedTravelingto anothercountryMFA

Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
I
4
I
5
N
6
B
7
B
8
O
9
I
10
G
11
N
12
N
13
G
14
B
15
G
16
B
17
I
18
N
19
O
20
O
21
O
22
G
23
G
24
O
  1. B-Request hardware items
  2. I-"frustrated, annoyed, attitude problem
  3. I-activate keyfob
  4. I-Outlook issue
  5. N-BNA Issues
  6. B-"Is this a legitimate/ phishing email?”
  7. B-excel crash
  8. O-"how long is this going to... "
  9. I-Output/input sound config
  10. G-“it was working fine yesterday”
  11. N-Ping/walking up without sending a ticket
  12. N-Zoom/teams issue
  13. G-Monitor issue
  14. B-Locked out help!!!
  15. G-Any PFE issue
  16. B-VPN
  17. I-Unplug/replug docking station
  18. N-"computer running slow"
  19. O-PDF issue
  20. O-Scanner problems
  21. O-“Don’t break my machine”
  22. G-infra is involved
  23. G-Traveling to another country
  24. O-MFA