(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Human trafficking is criminal activity.
B-Culture drives the guest experience.
I-Keep a clean reputation. You don't want customers to lose trust in the company.
O-Strip bed
G-smell the air to determine bad odors.
I-Use black light to spot check areas.
B-Put on personal protective equipment.
I-Firm pillows go to the back of the headboard.
N-Service Recovery
G-ILEAD
I-Knock on the guest door and announce yourself before entering.
B-Clean public areas. They create the first impression that guests have.
G-Our vision is for IHG to consistently deliver and be known for cleanliness.
O-Think about how many guests are reporting problems.
B-Problem prevention
O-Average experience scores
N-Set room temp to 70-74 on medium or low heat.
N-Free! Are you ready to join a team focused on clean.
B-Ensure that all supplies in the room and on the carts are replenished and clean.
G-There are five steps to help you clean.
O-Position cart in front of doorway
G-The duvet cover should be washed and replaced between each guest stay.
O-Remove dirty towels, trash, and debris from rooms.
