(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I need this processed today"
Complete a queue request
Take a callback
30 mins without a call while in available
Someone in the team has tech issues
password reset
Springboard help
Assign a request to AM HR Aurion
Request customer sends screenshots
Aurion access
Transfer a call to payroll
Refer to IT
Customer says "happy holidays/merry xmas"
Caller's name is Ben
Caller is locked out of SAP
Brendan posts a link to any Maria Carey song
Caller doesn't know which system they are talking about
