(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller's name is Ben
"I need this processed today"
Take a callback
Refer to IT
Someone in the team has tech issues
Tim claims Santa is real
Caller is locked out of SAP
Customer asks for lotto numbers
Aurion access
Complete a queue request
Customer says "happy holidays/merry xmas"
Call transferred from Payroll
Transfer a call to payroll
Ryan posts a GIF in the chat
password reset
30 mins without a call while in available
Needs help with timekeeper error
Request customer sends screenshots
Brendan posts a link to any Maria Carey song
Assign a request to AM HR Aurion
Get help from Bridget/Ariana
Caller doesn't know which system they are talking about
