Customer says"happyholidays/merryxmas"Get helpfrom asupervisorSomeonein the teamhas techissuesCalldisconnectsPlace aSIMorderOrdersubmittedwithout a costcentre/incorrectcost centreCallOptusCallTelstraCallfromQCSGet a calltransferredfromsystemsPlace aMobileorderCustomerreports afaultCaller'slast nameis SmithCaller'snameis BenCompletea queuerequestMake achange inOneViewCustomerasks forlottonumbersCall aboutheadsetissueSomeonein team islate tobreakSend acustomercommunicationCallerneedshelp withTBCRyanposts aGIF in thechat"I need thisrequestprocessedtoday"Referto ITCustomer says"happyholidays/merryxmas"Get helpfrom asupervisorSomeonein the teamhas techissuesCalldisconnectsPlace aSIMorderOrdersubmittedwithout a costcentre/incorrectcost centreCallOptusCallTelstraCallfromQCSGet a calltransferredfromsystemsPlace aMobileorderCustomerreports afaultCaller'slast nameis SmithCaller'snameis BenCompletea queuerequestMake achange inOneViewCustomerasks forlottonumbersCall aboutheadsetissueSomeonein team islate tobreakSend acustomercommunicationCallerneedshelp withTBCRyanposts aGIF in thechat"I need thisrequestprocessedtoday"Referto IT

Teles Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer says "happy holidays/merry xmas"
  2. Get help from a supervisor
  3. Someone in the team has tech issues
  4. Call disconnects
  5. Place a SIM order
  6. Order submitted without a cost centre/incorrect cost centre
  7. Call Optus
  8. Call Telstra
  9. Call from QCS
  10. Get a call transferred from systems
  11. Place a Mobile order
  12. Customer reports a fault
  13. Caller's last name is Smith
  14. Caller's name is Ben
  15. Complete a queue request
  16. Make a change in OneView
  17. Customer asks for lotto numbers
  18. Call about headset issue
  19. Someone in team is late to break
  20. Send a customer communication
  21. Caller needs help with TBC
  22. Ryan posts a GIF in the chat
  23. "I need this request processed today"
  24. Refer to IT