(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for lotto numbers
Caller's last name is Smith
Someone in the team has tech issues
Call about headset issue
Get help from a supervisor
Make a change in OneView
Place a Mobile order
Refer to IT
Order submitted without a cost centre/incorrect cost centre