(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller's name is Ben
Customer says "happy holidays/merry xmas"
Complete a queue request
Caller needs help with TBC
Someone in the team has tech issues
Send a customer communication
Get a call transferred from systems
Get help from a supervisor
Refer to IT
Make a change in OneView
Call from QCS
Place a Mobile order
Customer reports a fault
"I need this request processed today"
Call Telstra
Someone in team is late to break
Call Optus
Call about headset issue
Ryan posts a GIF in the chat
Place a SIM order
Caller's last name is Smith
Order submitted without a cost centre/incorrect cost centre
