(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I did an upsell (resa number)
I did 2 x upsells on 1 day (resa numbers)
Converted a reservation by a follow-up call (resa number)
I did an upsell (resa number)
I did 3 x upsells on 1 day (resa numbers)
Sent good vibes to a support hub colleague (name)
Sent good vibes to a local colleague (name)
Went the extra mile for a customer (ticket number)
Shared great customer story on TSH hangout
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared info about NHOP to an existing customer (resa number)
)
Shared info about NHOP to an existing customer (resa number
Sent good vibes to a support hub colleague (name)
Thanked a returning customer for choosing TSH (resa number)
Supported a colleague to solve a customer problem (ticket number)
Went the extra mile for a customer (ticket number)
1-day challenge: repeat the customer's name during each call
Solved a problem and apologized to a customer (ticket number)
1-day challenge: repeat the customer's name during each call
1-day challenge: repeat the customer's name during each call
Shared info about a NHOP to an existing customer (resa number)
Welcomed a new TSH customer (ticket or resa number)
Shared great customer story on TSH hangout
Converted a reservation by a follow-up call (resa number)
Solved a problem and apologized to a customer (ticket number)
Sent a postcard to a customer (picture)
Shared an idea with Djon/Esmee to improve an existing process
Customer spells my name incorrectly (ticket number)
Sent good vibes to a local colleague (name)
Customer spells my name incorrectly (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Supported a colleague to solve a customer problem (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Supported a colleague from another team with a challenge (name)
Shared a b2b lead with a partnership manager (lead + name colleague)
Welcomed a new customer (ticket number)
Shared info about NHOP to an existing customer (resa number)
Replied to an unhappy CSAT feedback (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
A customer gave me a compliment (ticket number)
Received an awesome CSAT review (ticket number)
Supported a colleague from another team with a challenge (name)
Received an awesome CSAT review (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
I turned a complaint into a success (ticket number)
Answered 30 tickets on 1 day
Sent a postcard to a customer (picture)
I did 3 x upsells on 1 day (resa numbers)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Answered 30 tickets on 1 day
)
I did an upsell (resa number
Thanked a returning customer for choosing TSH (resa number)
I turned a complaint into a success (ticket number)
