Made abooking orsupported witha booking for aTLC location(resa number)Shared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Shared infoabout NHOPto an existingcustomer(resa number)Received anawesomeCSATreview (ticketnumber)A customergave me acompliment(ticketnumber)Sent goodvibes to alocalcolleague(name)Solved aproblem andapologized toa customer(ticket number)A customergave me acompliment(ticketnumber)Sent goodvibes to alocalcolleague(name)1-daychallenge:repeat thecustomer'sname duringeach callConverted areservationby a follow-up call (resanumber)Made abooking orsupported witha booking for aTLC location(resa number)Customerspells mynameincorrectly(ticket number)I did 3 xupsells on1 day (resanumbers)Sent apostcard toa customer(picture)Answered30 ticketson 1 dayI did anupsell(resanumber)Sent apostcard toa customer(picture)I turned acomplaint intoa success(ticketnumber)Shared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Shared infoabout NHOPto an existingcustomer(resa number)Supported acolleague tosolve acustomerproblem (ticketnumber)1-daychallenge:repeat thecustomer'sname duringeach callReceived anawesomeCSATreview (ticketnumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessAnswered30 ticketson 1 dayI did anupsell(resanumber)Sent goodvibes to asupport hubcolleague(name)Shared an ideawithDjon/Esmee toimprove anexistingprocessWelcomed anewcustomer(ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did anupsell(resanumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Replied to anunhappy CSATfeedback(ticket number)Shared infoabout a NHOPto an existingcustomer (resanumber)I turned acomplaint intoa success(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Welcomed anew TSHcustomer(ticket or resanumber)I did 3 xupsells on1 day (resanumbers)1-daychallenge:repeat thecustomer'sname duringeach callThanked areturningcustomer forchoosing TSH(resa number)Supported acolleague tosolve acustomerproblem (ticketnumber)Went theextra mile fora customer(ticketnumber)Sent goodvibes to alocalcolleague(name)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Went theextra mile fora customer(ticketnumber)Converted areservationby a follow-up call (resanumber)Sent goodvibes to asupport hubcolleague(name)I did 2 xupsells on1 day (resanumbers)Shared infoabout NHOPto an existingcustomer(resa number)Made abooking orsupported witha booking for aTLC location(resa number)Shared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Shared infoabout NHOPto an existingcustomer(resa number)Received anawesomeCSATreview (ticketnumber)A customergave me acompliment(ticketnumber)Sent goodvibes to alocalcolleague(name)Solved aproblem andapologized toa customer(ticket number)A customergave me acompliment(ticketnumber)Sent goodvibes to alocalcolleague(name)1-daychallenge:repeat thecustomer'sname duringeach callConverted areservationby a follow-up call (resanumber)Made abooking orsupported witha booking for aTLC location(resa number)Customerspells mynameincorrectly(ticket number)I did 3 xupsells on1 day (resanumbers)Sent apostcard toa customer(picture)Answered30 ticketson 1 dayI did anupsell(resanumber)Sent apostcard toa customer(picture)I turned acomplaint intoa success(ticketnumber)Shared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Shared infoabout NHOPto an existingcustomer(resa number)Supported acolleague tosolve acustomerproblem (ticketnumber)1-daychallenge:repeat thecustomer'sname duringeach callReceived anawesomeCSATreview (ticketnumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessAnswered30 ticketson 1 dayI did anupsell(resanumber)Sent goodvibes to asupport hubcolleague(name)Shared an ideawithDjon/Esmee toimprove anexistingprocessWelcomed anewcustomer(ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did anupsell(resanumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Replied to anunhappy CSATfeedback(ticket number)Shared infoabout a NHOPto an existingcustomer (resanumber)I turned acomplaint intoa success(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Welcomed anew TSHcustomer(ticket or resanumber)I did 3 xupsells on1 day (resanumbers)1-daychallenge:repeat thecustomer'sname duringeach callThanked areturningcustomer forchoosing TSH(resa number)Supported acolleague tosolve acustomerproblem (ticketnumber)Went theextra mile fora customer(ticketnumber)Sent goodvibes to alocalcolleague(name)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Went theextra mile fora customer(ticketnumber)Converted areservationby a follow-up call (resanumber)Sent goodvibes to asupport hubcolleague(name)I did 2 xupsells on1 day (resanumbers)Shared infoabout NHOPto an existingcustomer(resa number)

Service Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a booking or supported with a booking for a TLC location (resa number)
  2. Shared great customer story on TSH hangout
  3. Supported a colleague from another team with a challenge (name)
  4. Shared info about NHOP to an existing customer (resa number)
  5. Received an awesome CSAT review (ticket number)
  6. A customer gave me a compliment (ticket number)
  7. Sent good vibes to a local colleague (name)
  8. Solved a problem and apologized to a customer (ticket number)
  9. A customer gave me a compliment (ticket number)
  10. Sent good vibes to a local colleague (name)
  11. 1-day challenge: repeat the customer's name during each call
  12. Converted a reservation by a follow-up call (resa number)
  13. Made a booking or supported with a booking for a TLC location (resa number)
  14. Customer spells my name incorrectly (ticket number)
  15. I did 3 x upsells on 1 day (resa numbers)
  16. Sent a postcard to a customer (picture)
  17. Answered 30 tickets on 1 day
  18. I did an upsell (resa number)
  19. Sent a postcard to a customer (picture)
  20. I turned a complaint into a success (ticket number)
  21. Shared great customer story on TSH hangout
  22. Supported a colleague from another team with a challenge (name)
  23. Thanked a returning customer for choosing TSH (resa number)
  24. Customer spells my name incorrectly (ticket number)
  25. )
    Shared info about NHOP to an existing customer (resa number
  26. Supported a colleague to solve a customer problem (ticket number)
  27. 1-day challenge: repeat the customer's name during each call
  28. Received an awesome CSAT review (ticket number)
  29. Shared an idea with Djon/Esmee to improve an existing process
  30. Answered 30 tickets on 1 day
  31. I did an upsell (resa number)
  32. Sent good vibes to a support hub colleague (name)
  33. Shared an idea with Djon/Esmee to improve an existing process
  34. Welcomed a new customer (ticket number)
  35. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  36. )
    I did an upsell (resa number
  37. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  38. Replied to an unhappy CSAT feedback (ticket number)
  39. Shared info about a NHOP to an existing customer (resa number)
  40. I turned a complaint into a success (ticket number)
  41. Solved a problem and apologized to a customer (ticket number)
  42. Welcomed a new TSH customer (ticket or resa number)
  43. I did 3 x upsells on 1 day (resa numbers)
  44. 1-day challenge: repeat the customer's name during each call
  45. Thanked a returning customer for choosing TSH (resa number)
  46. Supported a colleague to solve a customer problem (ticket number)
  47. Went the extra mile for a customer (ticket number)
  48. Sent good vibes to a local colleague (name)
  49. Shared a b2b lead with a partnership manager (lead + name colleague)
  50. Shared a b2b lead with a partnership manager (lead + name colleague)
  51. Went the extra mile for a customer (ticket number)
  52. Converted a reservation by a follow-up call (resa number)
  53. Sent good vibes to a support hub colleague (name)
  54. I did 2 x upsells on 1 day (resa numbers)
  55. Shared info about NHOP to an existing customer (resa number)