(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a booking or supported with a booking for a TLC location (resa number)
Shared great customer story on TSH hangout
Supported a colleague from another team with a challenge (name)
Shared info about NHOP to an existing customer (resa number)
Received an awesome CSAT review (ticket number)
A customer gave me a compliment (ticket number)
Sent good vibes to a local colleague (name)
Solved a problem and apologized to a customer (ticket number)
A customer gave me a compliment (ticket number)
Sent good vibes to a local colleague (name)
1-day challenge: repeat the customer's name during each call
Converted a reservation by a follow-up call (resa number)
Made a booking or supported with a booking for a TLC location (resa number)
Customer spells my name incorrectly (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Sent a postcard to a customer (picture)
Answered 30 tickets on 1 day
I did an upsell (resa number)
Sent a postcard to a customer (picture)
I turned a complaint into a success (ticket number)
Shared great customer story on TSH hangout
Supported a colleague from another team with a challenge (name)
Thanked a returning customer for choosing TSH (resa number)
Customer spells my name incorrectly (ticket number)
)
Shared info about NHOP to an existing customer (resa number
Supported a colleague to solve a customer problem (ticket number)
1-day challenge: repeat the customer's name during each call
Received an awesome CSAT review (ticket number)
Shared an idea with Djon/Esmee to improve an existing process
Answered 30 tickets on 1 day
I did an upsell (resa number)
Sent good vibes to a support hub colleague (name)
Shared an idea with Djon/Esmee to improve an existing process
Welcomed a new customer (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
)
I did an upsell (resa number
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Replied to an unhappy CSAT feedback (ticket number)
Shared info about a NHOP to an existing customer (resa number)
I turned a complaint into a success (ticket number)
Solved a problem and apologized to a customer (ticket number)
Welcomed a new TSH customer (ticket or resa number)
I did 3 x upsells on 1 day (resa numbers)
1-day challenge: repeat the customer's name during each call
Thanked a returning customer for choosing TSH (resa number)
Supported a colleague to solve a customer problem (ticket number)
Went the extra mile for a customer (ticket number)
Sent good vibes to a local colleague (name)
Shared a b2b lead with a partnership manager (lead + name colleague)
Shared a b2b lead with a partnership manager (lead + name colleague)
Went the extra mile for a customer (ticket number)
Converted a reservation by a follow-up call (resa number)
Sent good vibes to a support hub colleague (name)
I did 2 x upsells on 1 day (resa numbers)
Shared info about NHOP to an existing customer (resa number)