(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
Supported a colleague from another team with a challenge (name)
Supported a colleague from another team with a challenge (name)
Solved a problem and apologized to a customer (ticket number)
Received an awesome CSAT review (ticket number)
Sent good vibes to a support hub colleague (name)
Received an awesome CSAT review (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Supported a colleague to solve a customer problem (ticket number)
Sent good vibes to a local colleague (name)
Shared great customer story on TSH hangout
I turned a complaint into a success (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
I did 2 x upsells on 1 day (resa numbers)
Answered 30 tickets on 1 day
Welcomed a new customer (ticket number)
I turned a complaint into a success (ticket number)
Shared info about NHOP to an existing customer (resa number)
1-day challenge: repeat the customer's name during each call
Converted a reservation by a follow-up call (resa number)
)
I did an upsell (resa number
I did 3 x upsells on 1 day (resa numbers)
Sent good vibes to a local colleague (name)
Sent good vibes to a support hub colleague (name)
Shared info about NHOP to an existing customer (resa number)
Made a booking or supported with a booking for a TLC location (resa number)
Sent good vibes to a local colleague (name)
I did an upsell (resa number)
Sent a postcard to a customer (picture)
1-day challenge: repeat the customer's name during each call
Replied to an unhappy CSAT feedback (ticket number)
A customer gave me a compliment (ticket number)
Solved a problem and apologized to a customer (ticket number)
Shared great customer story on TSH hangout
A customer gave me a compliment (ticket number)
Shared info about a NHOP to an existing customer (resa number)
Shared an idea with Djon/Esmee to improve an existing process
)
Shared info about NHOP to an existing customer (resa number
Answered 30 tickets on 1 day
Went the extra mile for a customer (ticket number)
Customer spells my name incorrectly (ticket number)
1-day challenge: repeat the customer's name during each call
Shared an idea with Djon/Esmee to improve an existing process
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
I did an upsell (resa number)
Converted a reservation by a follow-up call (resa number)
Sent a postcard to a customer (picture)
Shared a b2b lead with a partnership manager (lead + name colleague)
Thanked a returning customer for choosing TSH (resa number)
I did 3 x upsells on 1 day (resa numbers)
Went the extra mile for a customer (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Customer spells my name incorrectly (ticket number)
Supported a colleague to solve a customer problem (ticket number)
Welcomed a new TSH customer (ticket or resa number)