(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a booking or supported with a booking for a TLC location (resa number)
Received an awesome CSAT review (ticket number)
Went the extra mile for a customer (ticket number)
1-day challenge: repeat the customer's name during each call
I turned a complaint into a success (ticket number)
Sent good vibes to a local colleague (name)
Supported a colleague to solve a customer problem (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Supported a colleague from another team with a challenge (name)
)
Shared info about NHOP to an existing customer (resa number
Shared info about a NHOP to an existing customer (resa number)
I turned a complaint into a success (ticket number)
Received an awesome CSAT review (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Shared great customer story on TSH hangout
Converted a reservation by a follow-up call (resa number)
Made a booking or supported with a booking for a TLC location (resa number)
Went the extra mile for a customer (ticket number)
Sent good vibes to a support hub colleague (name)
Shared an idea with Djon/Esmee to improve an existing process
1-day challenge: repeat the customer's name during each call
Converted a reservation by a follow-up call (resa number)
Answered 30 tickets on 1 day
Shared info about NHOP to an existing customer (resa number)
A customer gave me a compliment (ticket number)
Customer spells my name incorrectly (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Shared an idea with Djon/Esmee to improve an existing process
Shared great customer story on TSH hangout
Supported a colleague to solve a customer problem (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Customer spells my name incorrectly (ticket number)
Shared info about NHOP to an existing customer (resa number)
Supported a colleague from another team with a challenge (name)
I did 2 x upsells on 1 day (resa numbers)
Welcomed a new TSH customer (ticket or resa number)
Replied to an unhappy CSAT feedback (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Solved a problem and apologized to a customer (ticket number)
Sent a postcard to a customer (picture)
I did an upsell (resa number)
Solved a problem and apologized to a customer (ticket number)
A customer gave me a compliment (ticket number)
Sent good vibes to a local colleague (name)
)
I did an upsell (resa number
Sent good vibes to a local colleague (name)
I did an upsell (resa number)
Sent a postcard to a customer (picture)
Sent good vibes to a support hub colleague (name)
1-day challenge: repeat the customer's name during each call
Answered 30 tickets on 1 day
I did 3 x upsells on 1 day (resa numbers)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
