Solved aproblem andapologized toa customer(ticket number)Sent goodvibes to alocalcolleague(name)1-daychallenge:repeat thecustomer'sname duringeach callShared infoabout a NHOPto an existingcustomer (resanumber)Shared infoabout NHOPto an existingcustomer(resa number)I did 3 xupsells on1 day (resanumbers)Shared infoabout NHOPto an existingcustomer(resa number)Customerspells mynameincorrectly(ticket number)I did 2 xupsells on1 day (resanumbers)Supported acolleague tosolve acustomerproblem (ticketnumber)Shared infoabout NHOPto an existingcustomer(resa number)Received anawesomeCSATreview (ticketnumber)Sent goodvibes to asupport hubcolleague(name)Went theextra mile fora customer(ticketnumber)I turned acomplaint intoa success(ticketnumber)Answered30 ticketson 1 dayShared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Went theextra mile fora customer(ticketnumber)I did anupsell(resanumber)Customerspells mynameincorrectly(ticket number)A customergave me acompliment(ticketnumber)Thanked areturningcustomer forchoosing TSH(resa number)Converted areservationby a follow-up call (resanumber)I did anupsell(resanumber)Thanked areturningcustomer forchoosing TSH(resa number)Sent goodvibes to asupport hubcolleague(name)A customergave me acompliment(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Made abooking orsupported witha booking for aTLC location(resa number)Sent apostcard toa customer(picture)1-daychallenge:repeat thecustomer'sname duringeach callReceived anawesomeCSATreview (ticketnumber)I did anupsell(resanumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Welcomed anew TSHcustomer(ticket or resanumber)1-daychallenge:repeat thecustomer'sname duringeach callShared greatcustomerstory on TSHhangoutWelcomed anewcustomer(ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Converted areservationby a follow-up call (resanumber)Made abooking orsupported witha booking for aTLC location(resa number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Replied to anunhappy CSATfeedback(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I turned acomplaint intoa success(ticketnumber)Sent apostcard toa customer(picture)I did 3 xupsells on1 day (resanumbers)Answered30 ticketson 1 daySupported acolleague fromanother teamwith achallenge(name)Solved aproblem andapologized toa customer(ticket number)Sent goodvibes to alocalcolleague(name)1-daychallenge:repeat thecustomer'sname duringeach callShared infoabout a NHOPto an existingcustomer (resanumber)Shared infoabout NHOPto an existingcustomer(resa number)I did 3 xupsells on1 day (resanumbers)Shared infoabout NHOPto an existingcustomer(resa number)Customerspells mynameincorrectly(ticket number)I did 2 xupsells on1 day (resanumbers)Supported acolleague tosolve acustomerproblem (ticketnumber)Shared infoabout NHOPto an existingcustomer(resa number)Received anawesomeCSATreview (ticketnumber)Sent goodvibes to asupport hubcolleague(name)Went theextra mile fora customer(ticketnumber)I turned acomplaint intoa success(ticketnumber)Answered30 ticketson 1 dayShared greatcustomerstory on TSHhangoutSupported acolleague fromanother teamwith achallenge(name)Went theextra mile fora customer(ticketnumber)I did anupsell(resanumber)Customerspells mynameincorrectly(ticket number)A customergave me acompliment(ticketnumber)Thanked areturningcustomer forchoosing TSH(resa number)Converted areservationby a follow-up call (resanumber)I did anupsell(resanumber)Thanked areturningcustomer forchoosing TSH(resa number)Sent goodvibes to asupport hubcolleague(name)A customergave me acompliment(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Made abooking orsupported witha booking for aTLC location(resa number)Sent apostcard toa customer(picture)1-daychallenge:repeat thecustomer'sname duringeach callReceived anawesomeCSATreview (ticketnumber)I did anupsell(resanumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Welcomed anew TSHcustomer(ticket or resanumber)1-daychallenge:repeat thecustomer'sname duringeach callShared greatcustomerstory on TSHhangoutWelcomed anewcustomer(ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Converted areservationby a follow-up call (resanumber)Made abooking orsupported witha booking for aTLC location(resa number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Replied to anunhappy CSATfeedback(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I turned acomplaint intoa success(ticketnumber)Sent apostcard toa customer(picture)I did 3 xupsells on1 day (resanumbers)Answered30 ticketson 1 daySupported acolleague fromanother teamwith achallenge(name)

Service Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solved a problem and apologized to a customer (ticket number)
  2. Sent good vibes to a local colleague (name)
  3. 1-day challenge: repeat the customer's name during each call
  4. Shared info about a NHOP to an existing customer (resa number)
  5. Shared info about NHOP to an existing customer (resa number)
  6. I did 3 x upsells on 1 day (resa numbers)
  7. Shared info about NHOP to an existing customer (resa number)
  8. Customer spells my name incorrectly (ticket number)
  9. I did 2 x upsells on 1 day (resa numbers)
  10. Supported a colleague to solve a customer problem (ticket number)
  11. )
    Shared info about NHOP to an existing customer (resa number
  12. Received an awesome CSAT review (ticket number)
  13. Sent good vibes to a support hub colleague (name)
  14. Went the extra mile for a customer (ticket number)
  15. I turned a complaint into a success (ticket number)
  16. Answered 30 tickets on 1 day
  17. Shared great customer story on TSH hangout
  18. Supported a colleague from another team with a challenge (name)
  19. Went the extra mile for a customer (ticket number)
  20. I did an upsell (resa number)
  21. Customer spells my name incorrectly (ticket number)
  22. A customer gave me a compliment (ticket number)
  23. Thanked a returning customer for choosing TSH (resa number)
  24. Converted a reservation by a follow-up call (resa number)
  25. I did an upsell (resa number)
  26. Thanked a returning customer for choosing TSH (resa number)
  27. Sent good vibes to a support hub colleague (name)
  28. A customer gave me a compliment (ticket number)
  29. Solved a problem and apologized to a customer (ticket number)
  30. Shared an idea with Djon/Esmee to improve an existing process
  31. Sent good vibes to a local colleague (name)
  32. Made a booking or supported with a booking for a TLC location (resa number)
  33. Sent a postcard to a customer (picture)
  34. 1-day challenge: repeat the customer's name during each call
  35. Received an awesome CSAT review (ticket number)
  36. )
    I did an upsell (resa number
  37. Shared a b2b lead with a partnership manager (lead + name colleague)
  38. Welcomed a new TSH customer (ticket or resa number)
  39. 1-day challenge: repeat the customer's name during each call
  40. Shared great customer story on TSH hangout
  41. Welcomed a new customer (ticket number)
  42. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  43. Converted a reservation by a follow-up call (resa number)
  44. Made a booking or supported with a booking for a TLC location (resa number)
  45. Shared an idea with Djon/Esmee to improve an existing process
  46. Sent good vibes to a local colleague (name)
  47. Replied to an unhappy CSAT feedback (ticket number)
  48. Supported a colleague to solve a customer problem (ticket number)
  49. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  50. Shared a b2b lead with a partnership manager (lead + name colleague)
  51. I turned a complaint into a success (ticket number)
  52. Sent a postcard to a customer (picture)
  53. I did 3 x upsells on 1 day (resa numbers)
  54. Answered 30 tickets on 1 day
  55. Supported a colleague from another team with a challenge (name)