(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent good vibes to a local colleague (name)
Shared info about NHOP to an existing customer (resa number)
I did 2 x upsells on 1 day (resa numbers)
Received an awesome CSAT review (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
)
I did an upsell (resa number
Shared an idea with Djon/Esmee to improve an existing process
Replied to an unhappy CSAT feedback (ticket number)
Shared great customer story on TSH hangout
Converted a reservation by a follow-up call (resa number)
Supported a colleague to solve a customer problem (ticket number)
Welcomed a new customer (ticket number)
Shared info about a NHOP to an existing customer (resa number)
Shared great customer story on TSH hangout
Shared info about NHOP to an existing customer (resa number)
I did an upsell (resa number)
Sent a postcard to a customer (picture)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Sent a postcard to a customer (picture)
A customer gave me a compliment (ticket number)
Customer spells my name incorrectly (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Received an awesome CSAT review (ticket number)
A customer gave me a compliment (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
I turned a complaint into a success (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Thanked a returning customer for choosing TSH (resa number)
Customer spells my name incorrectly (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
1-day challenge: repeat the customer's name during each call
Answered 30 tickets on 1 day
Went the extra mile for a customer (ticket number)
1-day challenge: repeat the customer's name during each call
I did an upsell (resa number)
Went the extra mile for a customer (ticket number)
Sent good vibes to a support hub colleague (name)
Welcomed a new TSH customer (ticket or resa number)
Supported a colleague from another team with a challenge (name)
I did 3 x upsells on 1 day (resa numbers)
Solved a problem and apologized to a customer (ticket number)
Supported a colleague to solve a customer problem (ticket number)
Answered 30 tickets on 1 day
)
Shared info about NHOP to an existing customer (resa number
Sent good vibes to a local colleague (name)
Converted a reservation by a follow-up call (resa number)
1-day challenge: repeat the customer's name during each call
Solved a problem and apologized to a customer (ticket number)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Made a booking or supported with a booking for a TLC location (resa number)
Sent good vibes to a support hub colleague (name)
Supported a colleague from another team with a challenge (name)
I turned a complaint into a success (ticket number)