(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
Sent good vibes to a local colleague (name)
Solved a problem and apologized to a customer (ticket number)
Shared info about a NHOP to an existing customer (resa number)
A customer gave me a compliment (ticket number)
Shared great customer story on TSH hangout
1-day challenge: repeat the customer's name during each call
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Shared great customer story on TSH hangout
Thanked a returning customer for choosing TSH (resa number)
Sent a postcard to a customer (picture)
Converted a reservation by a follow-up call (resa number)
Supported a colleague from another team with a challenge (name)
Made a booking or supported with a booking for a TLC location (resa number)
I did an upsell (resa number)
Welcomed a new TSH customer (ticket or resa number)
I did 2 x upsells on 1 day (resa numbers)
Shared info about NHOP to an existing customer (resa number)
1-day challenge: repeat the customer's name during each call
Shared an idea with Djon/Esmee to improve an existing process
Answered 30 tickets on 1 day
A customer gave me a compliment (ticket number)
Supported a colleague from another team with a challenge (name)
)
Shared info about NHOP to an existing customer (resa number
I turned a complaint into a success (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Sent a postcard to a customer (picture)
Supported a colleague to solve a customer problem (ticket number)
Received an awesome CSAT review (ticket number)
Went the extra mile for a customer (ticket number)
Sent good vibes to a support hub colleague (name)
Customer spells my name incorrectly (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Answered 30 tickets on 1 day
I did 3 x upsells on 1 day (resa numbers)
Thanked a returning customer for choosing TSH (resa number)
Received an awesome CSAT review (ticket number)
Supported a colleague to solve a customer problem (ticket number)
I did an upsell (resa number)
1-day challenge: repeat the customer's name during each call
Shared a b2b lead with a partnership manager (lead + name colleague)
Made a booking or supported with a booking for a TLC location (resa number)
Converted a reservation by a follow-up call (resa number)
Replied to an unhappy CSAT feedback (ticket number)
Customer spells my name incorrectly (ticket number)
Sent good vibes to a local colleague (name)
Went the extra mile for a customer (ticket number)
Solved a problem and apologized to a customer (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Welcomed a new customer (ticket number)
I turned a complaint into a success (ticket number)
Sent good vibes to a support hub colleague (name)
)
I did an upsell (resa number
Shared a b2b lead with a partnership manager (lead + name colleague)
Shared info about NHOP to an existing customer (resa number)
