(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A customer gave me a compliment (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
I did an upsell (resa number)
1-day challenge: repeat the customer's name during each call
Supported a colleague to solve a customer problem (ticket number)
Sent good vibes to a support hub colleague (name)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared info about NHOP to an existing customer (resa number)
Solved a problem and apologized to a customer (ticket number)
Answered 30 tickets on 1 day
Converted a reservation by a follow-up call (resa number)
Shared info about a NHOP to an existing customer (resa number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
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Shared info about NHOP to an existing customer (resa number
Shared info about NHOP to an existing customer (resa number)
1-day challenge: repeat the customer's name during each call
Shared great customer story on TSH hangout
Made a booking or supported with a booking for a TLC location (resa number)
Sent a postcard to a customer (picture)
Supported a colleague from another team with a challenge (name)
Went the extra mile for a customer (ticket number)
Shared great customer story on TSH hangout
Thanked a returning customer for choosing TSH (resa number)
Welcomed a new TSH customer (ticket or resa number)
Sent good vibes to a local colleague (name)
Shared an idea with Djon/Esmee to improve an existing process
Solved a problem and apologized to a customer (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Sent a postcard to a customer (picture)
I did 3 x upsells on 1 day (resa numbers)
I turned a complaint into a success (ticket number)
Customer spells my name incorrectly (ticket number)
Replied to an unhappy CSAT feedback (ticket number)
Received an awesome CSAT review (ticket number)
Went the extra mile for a customer (ticket number)
Customer spells my name incorrectly (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Converted a reservation by a follow-up call (resa number)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Shared a b2b lead with a partnership manager (lead + name colleague)
I turned a complaint into a success (ticket number)
Received an awesome CSAT review (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Answered 30 tickets on 1 day
Sent good vibes to a local colleague (name)
Sent good vibes to a support hub colleague (name)
I did 2 x upsells on 1 day (resa numbers)
1-day challenge: repeat the customer's name during each call
Supported a colleague to solve a customer problem (ticket number)
Supported a colleague from another team with a challenge (name)
