(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared great customer story on TSH hangout
I did 3 x upsells on 1 day (resa numbers)
Shared great customer story on TSH hangout
Shared info about NHOP to an existing customer (resa number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Supported a colleague to solve a customer problem (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Received an awesome CSAT review (ticket number)
1-day challenge: repeat the customer's name during each call
Supported a colleague from another team with a challenge (name)
Sent good vibes to a local colleague (name)
Sent a postcard to a customer (picture)
Solved a problem and apologized to a customer (ticket number)
)
I did an upsell (resa number
Received an awesome CSAT review (ticket number)
Answered 30 tickets on 1 day
Thanked a returning customer for choosing TSH (resa number)
I did 2 x upsells on 1 day (resa numbers)
Welcomed a new TSH customer (ticket or resa number)
I turned a complaint into a success (ticket number)
Replied to an unhappy CSAT feedback (ticket number)
A customer gave me a compliment (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Supported a colleague to solve a customer problem (ticket number)
Sent good vibes to a support hub colleague (name)
1-day challenge: repeat the customer's name during each call
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared an idea with Djon/Esmee to improve an existing process
Shared a b2b lead with a partnership manager (lead + name colleague)
Converted a reservation by a follow-up call (resa number)
Shared info about NHOP to an existing customer (resa number)
Converted a reservation by a follow-up call (resa number)
Customer spells my name incorrectly (ticket number)
Went the extra mile for a customer (ticket number)
Thanked a returning customer for choosing TSH (resa number)
I turned a complaint into a success (ticket number)
1-day challenge: repeat the customer's name during each call
Went the extra mile for a customer (ticket number)
Shared info about a NHOP to an existing customer (resa number)
Made a booking or supported with a booking for a TLC location (resa number)
I did an upsell (resa number)
Sent good vibes to a local colleague (name)
Answered 30 tickets on 1 day
Sent good vibes to a support hub colleague (name)
Customer spells my name incorrectly (ticket number)
Solved a problem and apologized to a customer (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Sent a postcard to a customer (picture)
I did an upsell (resa number)
Supported a colleague from another team with a challenge (name)
Shared an idea with Djon/Esmee to improve an existing process
A customer gave me a compliment (ticket number)
Sent good vibes to a local colleague (name)
Welcomed a new customer (ticket number)
)
Shared info about NHOP to an existing customer (resa number
