Supported acolleague fromanother teamwith achallenge(name)Supported acolleague fromanother teamwith achallenge(name)Solved aproblem andapologized toa customer(ticket number)Received anawesomeCSATreview (ticketnumber)Sent goodvibes to asupport hubcolleague(name)Received anawesomeCSATreview (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Supported acolleague tosolve acustomerproblem (ticketnumber)Sent goodvibes to alocalcolleague(name)Shared greatcustomerstory on TSHhangoutI turned acomplaint intoa success(ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I did 2 xupsells on1 day (resanumbers)Answered30 ticketson 1 dayWelcomed anewcustomer(ticketnumber)I turned acomplaint intoa success(ticketnumber)Shared infoabout NHOPto an existingcustomer(resa number)1-daychallenge:repeat thecustomer'sname duringeach callConverted areservationby a follow-up call (resanumber)I did anupsell(resanumber)I did 3 xupsells on1 day (resanumbers)Sent goodvibes to alocalcolleague(name)Sent goodvibes to asupport hubcolleague(name)Shared infoabout NHOPto an existingcustomer(resa number)Made abooking orsupported witha booking for aTLC location(resa number)Sent goodvibes to alocalcolleague(name)I did anupsell(resanumber)Sent apostcard toa customer(picture)1-daychallenge:repeat thecustomer'sname duringeach callReplied to anunhappy CSATfeedback(ticket number)A customergave me acompliment(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Shared greatcustomerstory on TSHhangoutA customergave me acompliment(ticketnumber)Shared infoabout a NHOPto an existingcustomer (resanumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessShared infoabout NHOPto an existingcustomer(resa number)Answered30 ticketson 1 dayWent theextra mile fora customer(ticketnumber)Customerspells mynameincorrectly(ticket number)1-daychallenge:repeat thecustomer'sname duringeach callShared an ideawithDjon/Esmee toimprove anexistingprocessShared a localhidden gemwith a customerto enrich thestay (ticketnumber)Made abooking orsupported witha booking for aTLC location(resa number)I did anupsell(resanumber)Converted areservationby a follow-up call (resanumber)Sent apostcard toa customer(picture)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Thanked areturningcustomer forchoosing TSH(resa number)I did 3 xupsells on1 day (resanumbers)Went theextra mile fora customer(ticketnumber)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Welcomed anew TSHcustomer(ticket or resanumber)Supported acolleague fromanother teamwith achallenge(name)Supported acolleague fromanother teamwith achallenge(name)Solved aproblem andapologized toa customer(ticket number)Received anawesomeCSATreview (ticketnumber)Sent goodvibes to asupport hubcolleague(name)Received anawesomeCSATreview (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)Supported acolleague tosolve acustomerproblem (ticketnumber)Sent goodvibes to alocalcolleague(name)Shared greatcustomerstory on TSHhangoutI turned acomplaint intoa success(ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I did 2 xupsells on1 day (resanumbers)Answered30 ticketson 1 dayWelcomed anewcustomer(ticketnumber)I turned acomplaint intoa success(ticketnumber)Shared infoabout NHOPto an existingcustomer(resa number)1-daychallenge:repeat thecustomer'sname duringeach callConverted areservationby a follow-up call (resanumber)I did anupsell(resanumber)I did 3 xupsells on1 day (resanumbers)Sent goodvibes to alocalcolleague(name)Sent goodvibes to asupport hubcolleague(name)Shared infoabout NHOPto an existingcustomer(resa number)Made abooking orsupported witha booking for aTLC location(resa number)Sent goodvibes to alocalcolleague(name)I did anupsell(resanumber)Sent apostcard toa customer(picture)1-daychallenge:repeat thecustomer'sname duringeach callReplied to anunhappy CSATfeedback(ticket number)A customergave me acompliment(ticketnumber)Solved aproblem andapologized toa customer(ticket number)Shared greatcustomerstory on TSHhangoutA customergave me acompliment(ticketnumber)Shared infoabout a NHOPto an existingcustomer (resanumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessShared infoabout NHOPto an existingcustomer(resa number)Answered30 ticketson 1 dayWent theextra mile fora customer(ticketnumber)Customerspells mynameincorrectly(ticket number)1-daychallenge:repeat thecustomer'sname duringeach callShared an ideawithDjon/Esmee toimprove anexistingprocessShared a localhidden gemwith a customerto enrich thestay (ticketnumber)Made abooking orsupported witha booking for aTLC location(resa number)I did anupsell(resanumber)Converted areservationby a follow-up call (resanumber)Sent apostcard toa customer(picture)Shared a b2blead with apartnershipmanager (lead+ namecolleague)Thanked areturningcustomer forchoosing TSH(resa number)I did 3 xupsells on1 day (resanumbers)Went theextra mile fora customer(ticketnumber)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Welcomed anew TSHcustomer(ticket or resanumber)

Service Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Supported a colleague from another team with a challenge (name)
  2. Supported a colleague from another team with a challenge (name)
  3. Solved a problem and apologized to a customer (ticket number)
  4. Received an awesome CSAT review (ticket number)
  5. Sent good vibes to a support hub colleague (name)
  6. Received an awesome CSAT review (ticket number)
  7. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  8. Supported a colleague to solve a customer problem (ticket number)
  9. Sent good vibes to a local colleague (name)
  10. Shared great customer story on TSH hangout
  11. I turned a complaint into a success (ticket number)
  12. Shared a b2b lead with a partnership manager (lead + name colleague)
  13. I did 2 x upsells on 1 day (resa numbers)
  14. Answered 30 tickets on 1 day
  15. Welcomed a new customer (ticket number)
  16. I turned a complaint into a success (ticket number)
  17. Shared info about NHOP to an existing customer (resa number)
  18. 1-day challenge: repeat the customer's name during each call
  19. Converted a reservation by a follow-up call (resa number)
  20. )
    I did an upsell (resa number
  21. I did 3 x upsells on 1 day (resa numbers)
  22. Sent good vibes to a local colleague (name)
  23. Sent good vibes to a support hub colleague (name)
  24. Shared info about NHOP to an existing customer (resa number)
  25. Made a booking or supported with a booking for a TLC location (resa number)
  26. Sent good vibes to a local colleague (name)
  27. I did an upsell (resa number)
  28. Sent a postcard to a customer (picture)
  29. 1-day challenge: repeat the customer's name during each call
  30. Replied to an unhappy CSAT feedback (ticket number)
  31. A customer gave me a compliment (ticket number)
  32. Solved a problem and apologized to a customer (ticket number)
  33. Shared great customer story on TSH hangout
  34. A customer gave me a compliment (ticket number)
  35. Shared info about a NHOP to an existing customer (resa number)
  36. Shared an idea with Djon/Esmee to improve an existing process
  37. )
    Shared info about NHOP to an existing customer (resa number
  38. Answered 30 tickets on 1 day
  39. Went the extra mile for a customer (ticket number)
  40. Customer spells my name incorrectly (ticket number)
  41. 1-day challenge: repeat the customer's name during each call
  42. Shared an idea with Djon/Esmee to improve an existing process
  43. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  44. Made a booking or supported with a booking for a TLC location (resa number)
  45. I did an upsell (resa number)
  46. Converted a reservation by a follow-up call (resa number)
  47. Sent a postcard to a customer (picture)
  48. Shared a b2b lead with a partnership manager (lead + name colleague)
  49. Thanked a returning customer for choosing TSH (resa number)
  50. I did 3 x upsells on 1 day (resa numbers)
  51. Went the extra mile for a customer (ticket number)
  52. Thanked a returning customer for choosing TSH (resa number)
  53. Customer spells my name incorrectly (ticket number)
  54. Supported a colleague to solve a customer problem (ticket number)
  55. Welcomed a new TSH customer (ticket or resa number)