(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solved a problem and apologized to a customer (ticket number)
Sent good vibes to a local colleague (name)
1-day challenge: repeat the customer's name during each call
Shared info about a NHOP to an existing customer (resa number)
Shared info about NHOP to an existing customer (resa number)
I did 3 x upsells on 1 day (resa numbers)
Shared info about NHOP to an existing customer (resa number)
Customer spells my name incorrectly (ticket number)
I did 2 x upsells on 1 day (resa numbers)
Supported a colleague to solve a customer problem (ticket number)
)
Shared info about NHOP to an existing customer (resa number
Received an awesome CSAT review (ticket number)
Sent good vibes to a support hub colleague (name)
Went the extra mile for a customer (ticket number)
I turned a complaint into a success (ticket number)
Answered 30 tickets on 1 day
Shared great customer story on TSH hangout
Supported a colleague from another team with a challenge (name)
Went the extra mile for a customer (ticket number)
I did an upsell (resa number)
Customer spells my name incorrectly (ticket number)
A customer gave me a compliment (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Converted a reservation by a follow-up call (resa number)
I did an upsell (resa number)
Thanked a returning customer for choosing TSH (resa number)
Sent good vibes to a support hub colleague (name)
A customer gave me a compliment (ticket number)
Solved a problem and apologized to a customer (ticket number)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Made a booking or supported with a booking for a TLC location (resa number)
Sent a postcard to a customer (picture)
1-day challenge: repeat the customer's name during each call
Received an awesome CSAT review (ticket number)
)
I did an upsell (resa number
Shared a b2b lead with a partnership manager (lead + name colleague)
Welcomed a new TSH customer (ticket or resa number)
1-day challenge: repeat the customer's name during each call
Shared great customer story on TSH hangout
Welcomed a new customer (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Converted a reservation by a follow-up call (resa number)
Made a booking or supported with a booking for a TLC location (resa number)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
Replied to an unhappy CSAT feedback (ticket number)
Supported a colleague to solve a customer problem (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
I turned a complaint into a success (ticket number)
Sent a postcard to a customer (picture)
I did 3 x upsells on 1 day (resa numbers)
Answered 30 tickets on 1 day
Supported a colleague from another team with a challenge (name)