(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared info about a NHOP to an existing customer (resa number)
I did 3 x upsells on 1 day (resa numbers)
)
I did an upsell (resa number
Received an awesome CSAT review (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Went the extra mile for a customer (ticket number)
Went the extra mile for a customer (ticket number)
Sent good vibes to a support hub colleague (name)
1-day challenge: repeat the customer's name during each call
Sent a postcard to a customer (picture)
Answered 30 tickets on 1 day
Answered 30 tickets on 1 day
Solved a problem and apologized to a customer (ticket number)
Shared info about NHOP to an existing customer (resa number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Sent good vibes to a local colleague (name)
Sent good vibes to a local colleague (name)
Thanked a returning customer for choosing TSH (resa number)
I did an upsell (resa number)
)
Shared info about NHOP to an existing customer (resa number
Converted a reservation by a follow-up call (resa number)
Supported a colleague from another team with a challenge (name)
Shared great customer story on TSH hangout
Made a booking or supported with a booking for a TLC location (resa number)
A customer gave me a compliment (ticket number)
Solved a problem and apologized to a customer (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Customer spells my name incorrectly (ticket number)
Sent good vibes to a support hub colleague (name)
A customer gave me a compliment (ticket number)
Shared great customer story on TSH hangout
Shared a local hidden gem with a customer to enrich the stay (ticket number)
I did an upsell (resa number)
Shared an idea with Djon/Esmee to improve an existing process
I turned a complaint into a success (ticket number)
Converted a reservation by a follow-up call (resa number)
Supported a colleague to solve a customer problem (ticket number)
Sent good vibes to a local colleague (name)
Replied to an unhappy CSAT feedback (ticket number)
Supported a colleague from another team with a challenge (name)
Shared info about NHOP to an existing customer (resa number)
Welcomed a new TSH customer (ticket or resa number)
I did 2 x upsells on 1 day (resa numbers)
Thanked a returning customer for choosing TSH (resa number)
Supported a colleague to solve a customer problem (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
1-day challenge: repeat the customer's name during each call
1-day challenge: repeat the customer's name during each call
Sent a postcard to a customer (picture)
I turned a complaint into a success (ticket number)
Shared an idea with Djon/Esmee to improve an existing process
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Customer spells my name incorrectly (ticket number)
