(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared an idea with Djon/Esmee to improve an existing process
Received an awesome CSAT review (ticket number)
I did 2 x upsells on 1 day (resa numbers)
1-day challenge: repeat the customer's name during each call
Sent good vibes to a local colleague (name)
Welcomed a new TSH customer (ticket or resa number)
Made a booking or supported with a booking for a TLC location (resa number)
Thanked a returning customer for choosing TSH (resa number)
1-day challenge: repeat the customer's name during each call
Shared an idea with Djon/Esmee to improve an existing process
Received an awesome CSAT review (ticket number)
Went the extra mile for a customer (ticket number)
Sent a postcard to a customer (picture)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared great customer story on TSH hangout
Replied to an unhappy CSAT feedback (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Converted a reservation by a follow-up call (resa number)
)
Shared info about NHOP to an existing customer (resa number
Solved a problem and apologized to a customer (ticket number)
Welcomed a new customer (ticket number)
Sent good vibes to a local colleague (name)
Shared a b2b lead with a partnership manager (lead + name colleague)
Answered 30 tickets on 1 day
Sent good vibes to a support hub colleague (name)
Customer spells my name incorrectly (ticket number)
I did 3 x upsells on 1 day (resa numbers)
Answered 30 tickets on 1 day
I did an upsell (resa number)
Solved a problem and apologized to a customer (ticket number)
Supported a colleague from another team with a challenge (name)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
A customer gave me a compliment (ticket number)
1-day challenge: repeat the customer's name during each call
Shared info about NHOP to an existing customer (resa number)
Supported a colleague to solve a customer problem (ticket number)
Supported a colleague from another team with a challenge (name)
)
I did an upsell (resa number
Shared great customer story on TSH hangout
Supported a colleague to solve a customer problem (ticket number)
Went the extra mile for a customer (ticket number)
Converted a reservation by a follow-up call (resa number)
Sent good vibes to a local colleague (name)
Thanked a returning customer for choosing TSH (resa number)
Customer spells my name incorrectly (ticket number)
A customer gave me a compliment (ticket number)
I turned a complaint into a success (ticket number)
I turned a complaint into a success (ticket number)
Shared info about a NHOP to an existing customer (resa number)
Shared info about NHOP to an existing customer (resa number)
