(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solved a problem and apologized to a customer (ticket number)
Answered 30 tickets on 1 day
Shared great customer story on TSH hangout
Supported a colleague from another team with a challenge (name)
A customer gave me a compliment (ticket number)
Supported a colleague to solve a customer problem (ticket number)
1-day challenge: repeat the customer's name during each call
Customer spells my name incorrectly (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Shared great customer story on TSH hangout
Welcomed a new customer (ticket number)
Sent a postcard to a customer (picture)
Sent good vibes to a local colleague (name)
I turned a complaint into a success (ticket number)
Sent good vibes to a support hub colleague (name)
Customer spells my name incorrectly (ticket number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Shared an idea with Djon/Esmee to improve an existing process
Converted a reservation by a follow-up call (resa number)
Supported a colleague to solve a customer problem (ticket number)
Received an awesome CSAT review (ticket number)
Sent good vibes to a local colleague (name)
Supported a colleague from another team with a challenge (name)
Replied to an unhappy CSAT feedback (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Received an awesome CSAT review (ticket number)
)
Shared info about NHOP to an existing customer (resa number
Welcomed a new TSH customer (ticket or resa number)
I did an upsell (resa number)
)
I did an upsell (resa number
Made a booking or supported with a booking for a TLC location (resa number)
I did 3 x upsells on 1 day (resa numbers)
1-day challenge: repeat the customer's name during each call
Shared info about NHOP to an existing customer (resa number)
Shared an idea with Djon/Esmee to improve an existing process
Shared a local hidden gem with a customer to enrich the stay (ticket number)
I turned a complaint into a success (ticket number)
Converted a reservation by a follow-up call (resa number)
Answered 30 tickets on 1 day
I did 2 x upsells on 1 day (resa numbers)
Went the extra mile for a customer (ticket number)
Solved a problem and apologized to a customer (ticket number)
A customer gave me a compliment (ticket number)
I did an upsell (resa number)
Sent good vibes to a support hub colleague (name)
I did 3 x upsells on 1 day (resa numbers)
Went the extra mile for a customer (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Sent good vibes to a local colleague (name)
Shared a b2b lead with a partnership manager (lead + name colleague)
Sent a postcard to a customer (picture)
1-day challenge: repeat the customer's name during each call
Shared info about a NHOP to an existing customer (resa number)
Shared info about NHOP to an existing customer (resa number)
