Sent goodvibes to alocalcolleague(name)Shared infoabout NHOPto an existingcustomer(resa number)I did 2 xupsells on1 day (resanumbers)Received anawesomeCSATreview (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did anupsell(resanumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessReplied to anunhappy CSATfeedback(ticket number)Shared greatcustomerstory on TSHhangoutConverted areservationby a follow-up call (resanumber)Supported acolleague tosolve acustomerproblem (ticketnumber)Welcomed anewcustomer(ticketnumber)Shared infoabout a NHOPto an existingcustomer (resanumber)Shared greatcustomerstory on TSHhangoutShared infoabout NHOPto an existingcustomer(resa number)I did anupsell(resanumber)Sent apostcard toa customer(picture)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did 3 xupsells on1 day (resanumbers)Sent apostcard toa customer(picture)A customergave me acompliment(ticketnumber)Customerspells mynameincorrectly(ticket number)Thanked areturningcustomer forchoosing TSH(resa number)Received anawesomeCSATreview (ticketnumber)A customergave me acompliment(ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I turned acomplaint intoa success(ticketnumber)Made abooking orsupported witha booking for aTLC location(resa number)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Shared a b2blead with apartnershipmanager (lead+ namecolleague)1-daychallenge:repeat thecustomer'sname duringeach callAnswered30 ticketson 1 dayWent theextra mile fora customer(ticketnumber)1-daychallenge:repeat thecustomer'sname duringeach callI did anupsell(resanumber)Went theextra mile fora customer(ticketnumber)Sent goodvibes to asupport hubcolleague(name)Welcomed anew TSHcustomer(ticket or resanumber)Supported acolleague fromanother teamwith achallenge(name)I did 3 xupsells on1 day (resanumbers)Solved aproblem andapologized toa customer(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Answered30 ticketson 1 dayShared infoabout NHOPto an existingcustomer(resa number)Sent goodvibes to alocalcolleague(name)Converted areservationby a follow-up call (resanumber)1-daychallenge:repeat thecustomer'sname duringeach callSolved aproblem andapologized toa customer(ticket number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Made abooking orsupported witha booking for aTLC location(resa number)Sent goodvibes to asupport hubcolleague(name)Supported acolleague fromanother teamwith achallenge(name)I turned acomplaint intoa success(ticketnumber)Sent goodvibes to alocalcolleague(name)Shared infoabout NHOPto an existingcustomer(resa number)I did 2 xupsells on1 day (resanumbers)Received anawesomeCSATreview (ticketnumber)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did anupsell(resanumber)Shared an ideawithDjon/Esmee toimprove anexistingprocessReplied to anunhappy CSATfeedback(ticket number)Shared greatcustomerstory on TSHhangoutConverted areservationby a follow-up call (resanumber)Supported acolleague tosolve acustomerproblem (ticketnumber)Welcomed anewcustomer(ticketnumber)Shared infoabout a NHOPto an existingcustomer (resanumber)Shared greatcustomerstory on TSHhangoutShared infoabout NHOPto an existingcustomer(resa number)I did anupsell(resanumber)Sent apostcard toa customer(picture)Shared a localhidden gemwith a customerto enrich thestay (ticketnumber)I did 3 xupsells on1 day (resanumbers)Sent apostcard toa customer(picture)A customergave me acompliment(ticketnumber)Customerspells mynameincorrectly(ticket number)Thanked areturningcustomer forchoosing TSH(resa number)Received anawesomeCSATreview (ticketnumber)A customergave me acompliment(ticketnumber)Shared a b2blead with apartnershipmanager (lead+ namecolleague)I turned acomplaint intoa success(ticketnumber)Made abooking orsupported witha booking for aTLC location(resa number)Thanked areturningcustomer forchoosing TSH(resa number)Customerspells mynameincorrectly(ticket number)Shared a b2blead with apartnershipmanager (lead+ namecolleague)1-daychallenge:repeat thecustomer'sname duringeach callAnswered30 ticketson 1 dayWent theextra mile fora customer(ticketnumber)1-daychallenge:repeat thecustomer'sname duringeach callI did anupsell(resanumber)Went theextra mile fora customer(ticketnumber)Sent goodvibes to asupport hubcolleague(name)Welcomed anew TSHcustomer(ticket or resanumber)Supported acolleague fromanother teamwith achallenge(name)I did 3 xupsells on1 day (resanumbers)Solved aproblem andapologized toa customer(ticket number)Supported acolleague tosolve acustomerproblem (ticketnumber)Answered30 ticketson 1 dayShared infoabout NHOPto an existingcustomer(resa number)Sent goodvibes to alocalcolleague(name)Converted areservationby a follow-up call (resanumber)1-daychallenge:repeat thecustomer'sname duringeach callSolved aproblem andapologized toa customer(ticket number)Shared an ideawithDjon/Esmee toimprove anexistingprocessSent goodvibes to alocalcolleague(name)Made abooking orsupported witha booking for aTLC location(resa number)Sent goodvibes to asupport hubcolleague(name)Supported acolleague fromanother teamwith achallenge(name)I turned acomplaint intoa success(ticketnumber)

Service Hub Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent good vibes to a local colleague (name)
  2. Shared info about NHOP to an existing customer (resa number)
  3. I did 2 x upsells on 1 day (resa numbers)
  4. Received an awesome CSAT review (ticket number)
  5. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  6. )
    I did an upsell (resa number
  7. Shared an idea with Djon/Esmee to improve an existing process
  8. Replied to an unhappy CSAT feedback (ticket number)
  9. Shared great customer story on TSH hangout
  10. Converted a reservation by a follow-up call (resa number)
  11. Supported a colleague to solve a customer problem (ticket number)
  12. Welcomed a new customer (ticket number)
  13. Shared info about a NHOP to an existing customer (resa number)
  14. Shared great customer story on TSH hangout
  15. Shared info about NHOP to an existing customer (resa number)
  16. I did an upsell (resa number)
  17. Sent a postcard to a customer (picture)
  18. Shared a local hidden gem with a customer to enrich the stay (ticket number)
  19. I did 3 x upsells on 1 day (resa numbers)
  20. Sent a postcard to a customer (picture)
  21. A customer gave me a compliment (ticket number)
  22. Customer spells my name incorrectly (ticket number)
  23. Thanked a returning customer for choosing TSH (resa number)
  24. Received an awesome CSAT review (ticket number)
  25. A customer gave me a compliment (ticket number)
  26. Shared a b2b lead with a partnership manager (lead + name colleague)
  27. I turned a complaint into a success (ticket number)
  28. Made a booking or supported with a booking for a TLC location (resa number)
  29. Thanked a returning customer for choosing TSH (resa number)
  30. Customer spells my name incorrectly (ticket number)
  31. Shared a b2b lead with a partnership manager (lead + name colleague)
  32. 1-day challenge: repeat the customer's name during each call
  33. Answered 30 tickets on 1 day
  34. Went the extra mile for a customer (ticket number)
  35. 1-day challenge: repeat the customer's name during each call
  36. I did an upsell (resa number)
  37. Went the extra mile for a customer (ticket number)
  38. Sent good vibes to a support hub colleague (name)
  39. Welcomed a new TSH customer (ticket or resa number)
  40. Supported a colleague from another team with a challenge (name)
  41. I did 3 x upsells on 1 day (resa numbers)
  42. Solved a problem and apologized to a customer (ticket number)
  43. Supported a colleague to solve a customer problem (ticket number)
  44. Answered 30 tickets on 1 day
  45. )
    Shared info about NHOP to an existing customer (resa number
  46. Sent good vibes to a local colleague (name)
  47. Converted a reservation by a follow-up call (resa number)
  48. 1-day challenge: repeat the customer's name during each call
  49. Solved a problem and apologized to a customer (ticket number)
  50. Shared an idea with Djon/Esmee to improve an existing process
  51. Sent good vibes to a local colleague (name)
  52. Made a booking or supported with a booking for a TLC location (resa number)
  53. Sent good vibes to a support hub colleague (name)
  54. Supported a colleague from another team with a challenge (name)
  55. I turned a complaint into a success (ticket number)