(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared info about NHOP to an existing customer (resa number)
Customer spells my name incorrectly (ticket number)
Solved a problem and apologized to a customer (ticket number)
1-day challenge: repeat the customer's name during each call
Shared a b2b lead with a partnership manager (lead + name colleague)
Went the extra mile for a customer (ticket number)
Shared info about a NHOP to an existing customer (resa number)
Replied to an unhappy CSAT feedback (ticket number)
Received an awesome CSAT review (ticket number)
Answered 30 tickets on 1 day
Sent a postcard to a customer (picture)
Thanked a returning customer for choosing TSH (resa number)
Supported a colleague to solve a customer problem (ticket number)
Shared great customer story on TSH hangout
I turned a complaint into a success (ticket number)
Welcomed a new TSH customer (ticket or resa number)
Converted a reservation by a follow-up call (resa number)
Sent good vibes to a support hub colleague (name)
I did 3 x upsells on 1 day (resa numbers)
Supported a colleague from another team with a challenge (name)
Shared an idea with Djon/Esmee to improve an existing process
A customer gave me a compliment (ticket number)
Made a booking or supported with a booking for a TLC location (resa number)
