(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solved a problem and apologized to a customer (ticket number)
Supported a colleague from another team with a challenge (name)
Answered 30 tickets on 1 day
Sent good vibes to a support hub colleague (name)
Shared an idea with Djon/Esmee to improve an existing process
Sent good vibes to a local colleague (name)
I turned a complaint into a success (ticket number)
Shared a local hidden gem with a customer to enrich the stay (ticket number)
Shared great customer story on TSH hangout
Supported a colleague to solve a customer problem (ticket number)
1-day challenge: repeat the customer's name during each call
I did 2 x upsells on 1 day (resa numbers)
Shared info about NHOP to an existing customer (resa number)
Customer spells my name incorrectly (ticket number)
Replied to an unhappy CSAT feedback (ticket number)
Received an awesome CSAT review (ticket number)
I did an upsell (resa number)
Shared a b2b lead with a partnership manager (lead + name colleague)
Made a booking or supported with a booking for a TLC location (resa number)
I did 3 x upsells on 1 day (resa numbers)
A customer gave me a compliment (ticket number)
Thanked a returning customer for choosing TSH (resa number)
Welcomed a new TSH customer (ticket or resa number)
Shared info about a NHOP to an existing customer (resa number)
Converted a reservation by a follow-up call (resa number)
Went the extra mile for a customer (ticket number)
