(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Payoff
Member kept you on the line for over 15 minutes
Mbr comments about wait times
Transfer
Looked up Mbr in Hydra
Member tells you about their dog or cat
Transferred a call to another department
Member asks "Where are you located?"
Balance Inquiry
Travel Notice
Fraud Call
Member says "Happy Holidays"
Talked to a member whose name starts with the letter N
Mbr answers security question wrong
OLB Question
Member said Thank you
Money Transfer App Question
Mbr asks if you are ready for Christmas
ACI Payment
Address Change
Member complimented you in some way
Debit Card Increase
Code word on account
CPI Call
You've had more than 2 cups of Coffee/ Tea/ Hot Coco
Member asks if we are open today, Saturday or Tuesday
