(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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spells common name
did not spell uniquely spelled name
spells out common name
"i just got back from leave"
new hire given wrong information
WFH Called in using jabber and have to restart computer
spam email
why did tier 1 just spike
random background beeping
angry doctor
no phone by computer
did not know email is now nickname.last
queue spikes right when you get back from break
caller has no idea what they are doing
wanting escalation when viable workaround is too inconvenient to them
issue resolves itself
Mymercy patient forwarded to 3399
Self submitted ticket with no information and the caller wants it escalated
"im calling for ____"
not by the phone when call connected
Cant install citrix on Macos X or windows 7/8/8.1
myedu call
mercy connect dot open.com
self submitted p1/p2
mfa
import dialog box in epic
someone emails the MTS All directory asking for help
does not know call back number / can i use my cell?
goes straight into issue without giving name or callback
ge issue
two min call, ten min ticket
'there will be a command center for the upgrade' we are the command center
eating or drinking
"Yes I am driving"
new hire was given no info
queue on fire (red and yellow)
someone @'s p1/p1 two secs after posting in that chat
"just call 3399"
calling in for an issue caller has no idea about
scanner issue
does not know how to use their cell phone
HORRENDOUS name spelling
"do you know why i was locked out?"
student was not given userid / did not know to use epc.userid
coughs or sneezes or yawns into mic
onboarding giving out outdated info
askes a question, gets completely non related answer
"I only have my phone/I dont have a personal computer"
resolution: submit idn request
caller is taking on speaker / hard to hear
"click this button" "do i click it?" what did i just say
"my class starts in 5mins"
"I am calling on behalf of doctor..... who is in the other room"
parent ticket open
"you are the __th person ive spoken too about this"
