(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone trying to teams msg or email for IT help
onboarding giving out outdated info
"I got a new phone"
caller is taking on speaker / hard to hear
"ive restarted" but uptime says they didnt
vdi not working
Cant install citrix on Macos X or windows 7/8/8.1
does not know call back number / can i use my cell?
calling in for an issue caller has no idea about
new hire not given userid
"i just got back from leave"
self submitted p1/p2
"do you know why i was locked out?"
mercy connect dot open.com
"im calling for ____"
random background beeping
resolution: submit idn request
"I only have my phone/I dont have a personal computer"
coughs or sneezes or yawns into mic
heavy breathing
angry doctor
impatient caller
does not give full number
eating or drinking
two min call, ten min ticket
"im computer illiterate"
wanting escalation when viable workaround is too inconvenient to them
issue resolves itself
printer
import dialog box in epic
new hire was given no info
"just call 3399"
student was not given userid / did not know to use epc.userid
"you are the __th person ive spoken too about this"
parent ticket open
askes a question, gets completely non related answer
queue on fire (red and yellow)
why did tier 1 just spike
Mymercy patient forwarded to 3399
queue spikes right when you get back from break
computer uptime is more than a week
"click this button" "do i click it?" what did i just say
does not know how to use their cell phone
Chromebook
"I am calling on behalf of doctor..... who is in the other room"
spells out common name
spam email
'there will be a command center for the upgrade' we are the command center
not by the phone when call connected
someone emails the MTS All directory asking for help
does not know what idn request to submit
someone @'s p1/p1 two secs after posting in that chat
HORRENDOUS name spelling
scanner issue
maintenance issue
Self submitted ticket with no information and the caller wants it escalated
"Yes I am driving"
ge issue
no phone by computer
did not know email is now nickname.last
did not spell uniquely spelled name
"my class starts in 5mins"
caller has no idea what they are doing
epic access
spells common name
goes straight into issue without giving name or callback
mfa
new hire given wrong information
"i called earlier"
trying to view current paystubs on mypay
WFH Called in using jabber and have to restart computer
