(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"i just got back from leave"
having full conversation with someone else
ge issue
does not give full number
epic access
mfa
Self submitted ticket with no information and the caller wants it escalated
"my class starts in 5mins"
"do you know why i was locked out?"
"click this button" "do i click it?" what did i just say
does not know what idn request to submit
self submitted p1/p2
printer
did not spell uniquely spelled name
Mymercy patient forwarded to 3399
calling in for an issue caller has no idea about
student was not given userid / did not know to use epc.userid
does not know how to use their cell phone
new hire was given no info
queue on fire (red and yellow)
"i called earlier"
spam email
issue resolves itself
"you are the __th person ive spoken too about this"
myedu call
"I only have my phone/I dont have a personal computer"
vdi not working
someone trying to teams msg or email for IT help
someone emails the MTS All directory asking for help
"im calling for ____"
'there will be a command center for the upgrade' we are the command center
caller is taking on speaker / hard to hear
new hire not given userid
"ive restarted" but uptime says they didnt
someone @'s p1/p1 two secs after posting in that chat
caller has no idea what they are doing
resolution: submit idn request
parent ticket open
spells out common name
"just call 3399"
why did tier 1 just spike
Chromebook
import dialog box in epic
goes straight into issue without giving name or callback
not by the phone when call connected
mercy connect dot open.com
queue spikes right when you get back from break
impatient caller
wanting escalation when viable workaround is too inconvenient to them
"I got a new phone"
maintenance issue
did not know email is now nickname.last
Cant install citrix on Macos X or windows 7/8/8.1
trying to view current paystubs on mypay
heavy breathing
two min call, ten min ticket
eating or drinking
HORRENDOUS name spelling
computer uptime is more than a week
WFH Called in using jabber and have to restart computer
"I am calling on behalf of doctor..... who is in the other room"
onboarding giving out outdated info
"im computer illiterate"
askes a question, gets completely non related answer
scanner issue
random background beeping
new hire given wrong information
coughs or sneezes or yawns into mic
"Yes I am driving"
no phone by computer
angry doctor
spells common name
does not know call back number / can i use my cell?
