(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"i just got back from leave"
Chromebook
"you are the __th person ive spoken too about this"
ge issue
why did tier 1 just spike
having full conversation with someone else
caller has no idea what they are doing
"ive restarted" but uptime says they didnt
Mymercy patient forwarded to 3399
import dialog box in epic
resolution: submit idn request
wanting escalation when viable workaround is too inconvenient to them
computer uptime is more than a week
"I only have my phone/I dont have a personal computer"
parent ticket open
impatient caller
HORRENDOUS name spelling
new hire was given no info
"i called earlier"
"click this button" "do i click it?" what did i just say
trying to view current paystubs on mypay
printer
calling in for an issue caller has no idea about
angry doctor
epic access
vdi not working
queue on fire (red and yellow)
"im computer illiterate"
did not know email is now nickname.last
issue resolves itself
"im calling for ____"
"I am calling on behalf of doctor..... who is in the other room"
spam email
goes straight into issue without giving name or callback
'there will be a command center for the upgrade' we are the command center
"do you know why i was locked out?"
queue spikes right when you get back from break
not by the phone when call connected
two min call, ten min ticket
heavy breathing
maintenance issue
Cant install citrix on Macos X or windows 7/8/8.1
no phone by computer
self submitted p1/p2
does not know what idn request to submit
caller is taking on speaker / hard to hear
someone @'s p1/p1 two secs after posting in that chat
new hire given wrong information
mfa
does not give full number
random background beeping
"Yes I am driving"
"just call 3399"
coughs or sneezes or yawns into mic
did not spell uniquely spelled name
spells common name
someone emails the MTS All directory asking for help
askes a question, gets completely non related answer
mercy connect dot open.com
"my class starts in 5mins"
scanner issue
"I got a new phone"
WFH Called in using jabber and have to restart computer
student was not given userid / did not know to use epc.userid
spells out common name
Self submitted ticket with no information and the caller wants it escalated
onboarding giving out outdated info
does not know call back number / can i use my cell?
