(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I got a new phone"
eating or drinking
epic access
trying to view current paystubs on mypay
new hire not given userid
"I only have my phone/I dont have a personal computer"
"my class starts in 5mins"
impatient caller
import dialog box in epic
resolution: submit idn request
"i just got back from leave"
"ive restarted" but uptime says they didnt
calling in for an issue caller has no idea about
parent ticket open
queue on fire (red and yellow)
onboarding giving out outdated info
scanner issue
someone @'s p1/p1 two secs after posting in that chat
"you are the __th person ive spoken too about this"
issue resolves itself
WFH Called in using jabber and have to restart computer
Chromebook
HORRENDOUS name spelling
coughs or sneezes or yawns into mic
"Yes I am driving"
"i called earlier"
vdi not working
did not know email is now nickname.last
someone trying to teams msg or email for IT help
Cant install citrix on Macos X or windows 7/8/8.1
heavy breathing
queue spikes right when you get back from break
printer
new hire given wrong information
goes straight into issue without giving name or callback
does not know what idn request to submit
does not know how to use their cell phone
new hire was given no info
having full conversation with someone else
does not know call back number / can i use my cell?
myedu call
random background beeping
"I am calling on behalf of doctor..... who is in the other room"
askes a question, gets completely non related answer
not by the phone when call connected
spells out common name
mfa
student was not given userid / did not know to use epc.userid
"im computer illiterate"
angry doctor
self submitted p1/p2
caller is taking on speaker / hard to hear
spam email
did not spell uniquely spelled name
does not give full number
ge issue
wanting escalation when viable workaround is too inconvenient to them
why did tier 1 just spike
Self submitted ticket with no information and the caller wants it escalated
'there will be a command center for the upgrade' we are the command center
"do you know why i was locked out?"
"just call 3399"
"im calling for ____"
computer uptime is more than a week
caller has no idea what they are doing
"click this button" "do i click it?" what did i just say
maintenance issue
two min call, ten min ticket
mercy connect dot open.com
no phone by computer
someone emails the MTS All directory asking for help
