(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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queue spikes right when you get back from break
trying to view current paystubs on mypay
caller is taking on speaker / hard to hear
why did tier 1 just spike
spam email
does not give full number
vdi not working
eating or drinking
"Yes I am driving"
"ive restarted" but uptime says they didnt
parent ticket open
resolution: submit idn request
not by the phone when call connected
scanner issue
"I only have my phone/I dont have a personal computer"
myedu call
new hire not given userid
HORRENDOUS name spelling
"im calling for ____"
caller has no idea what they are doing
issue resolves itself
having full conversation with someone else
'there will be a command center for the upgrade' we are the command center
"do you know why i was locked out?"
WFH Called in using jabber and have to restart computer
epic access
onboarding giving out outdated info
two min call, ten min ticket
mfa
someone emails the MTS All directory asking for help
printer
self submitted p1/p2
spells common name
"i called earlier"
maintenance issue
does not know how to use their cell phone
someone trying to teams msg or email for IT help
ge issue
calling in for an issue caller has no idea about
"I got a new phone"
import dialog box in epic
no phone by computer
did not spell uniquely spelled name
"click this button" "do i click it?" what did i just say
student was not given userid / did not know to use epc.userid
Chromebook
spells out common name
"i just got back from leave"
random background beeping
queue on fire (red and yellow)
"im computer illiterate"
Cant install citrix on Macos X or windows 7/8/8.1
does not know call back number / can i use my cell?
angry doctor
someone @'s p1/p1 two secs after posting in that chat
heavy breathing
"my class starts in 5mins"
computer uptime is more than a week
"I am calling on behalf of doctor..... who is in the other room"
wanting escalation when viable workaround is too inconvenient to them
"you are the __th person ive spoken too about this"
new hire given wrong information
mercy connect dot open.com
impatient caller
coughs or sneezes or yawns into mic
does not know what idn request to submit
Self submitted ticket with no information and the caller wants it escalated
Mymercy patient forwarded to 3399
did not know email is now nickname.last
"just call 3399"
new hire was given no info
askes a question, gets completely non related answer
goes straight into issue without giving name or callback
