(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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angry doctor
"you are the __th person ive spoken too about this"
printer
"i just got back from leave"
someone trying to teams msg or email for IT help
"I got a new phone"
"im calling for ____"
Self submitted ticket with no information and the caller wants it escalated
does not give full number
maintenance issue
import dialog box in epic
vdi not working
"Yes I am driving"
askes a question, gets completely non related answer
Mymercy patient forwarded to 3399
"I am calling on behalf of doctor..... who is in the other room"
student was not given userid / did not know to use epc.userid
"my class starts in 5mins"
heavy breathing
"just call 3399"
parent ticket open
computer uptime is more than a week
self submitted p1/p2
queue on fire (red and yellow)
not by the phone when call connected
no phone by computer
wanting escalation when viable workaround is too inconvenient to them
caller has no idea what they are doing
trying to view current paystubs on mypay
goes straight into issue without giving name or callback
ge issue
random background beeping
why did tier 1 just spike
impatient caller
epic access
mercy connect dot open.com
issue resolves itself
two min call, ten min ticket
having full conversation with someone else
someone @'s p1/p1 two secs after posting in that chat
HORRENDOUS name spelling
new hire was given no info
scanner issue
"I only have my phone/I dont have a personal computer"
did not spell uniquely spelled name
queue spikes right when you get back from break
new hire given wrong information
caller is taking on speaker / hard to hear
Cant install citrix on Macos X or windows 7/8/8.1
coughs or sneezes or yawns into mic
someone emails the MTS All directory asking for help
resolution: submit idn request
does not know how to use their cell phone
does not know what idn request to submit
"do you know why i was locked out?"
spells common name
new hire not given userid
"click this button" "do i click it?" what did i just say
does not know call back number / can i use my cell?
"ive restarted" but uptime says they didnt
myedu call
calling in for an issue caller has no idea about
mfa
"i called earlier"
"im computer illiterate"
Chromebook
'there will be a command center for the upgrade' we are the command center
onboarding giving out outdated info
spells out common name
did not know email is now nickname.last
eating or drinking
spam email
WFH Called in using jabber and have to restart computer
