eatingordrinkingimportdialog boxin epicmyeducall"imcallingfor ____"no phonebycomputerhaving fullconversationwithsomeoneelse"imcomputerilliterate"someone@'s p1/p1two secsafter postingin that chattrying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakspells outcommonnamecaller hasno ideawhat theyare doingsomeoneemails theMTS Alldirectoryasking for helpcaller istaking onspeaker /hard to hearepicaccess'there will be acommand centerfor the upgrade'we are thecommand centerheavybreathing"my classstarts in5mins"spellscommonname"icalledearlier"two mincall, tenmin ticket"I got anewphone"does notgive fullnumberaskes aquestion, getscompletelynon relatedanswerWFH Calledin usingjabber andhave to restartcomputer"iverestarted"but uptimesays theydidntparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridwantingescalation whenviableworkaround istoo inconvenientto themqueue onfire (redandyellow)goes straightinto issuewithoutgiving nameor callbacknot by thephonewhen callconnectedMymercypatientforwardedto 3399HORRENDOUSname spellingcomputeruptime ismore thana weekimpatientcallerSelf submittedticket with noinformation andthe caller wantsit escalatedmaintenanceissuedoes notknow whatidn requestto submitmfa"you are the__th personive spokentoo aboutthis"why didtier 1 justspikecalling in foran issuecaller has noidea aboutangrydoctorprinteronboardinggiving outoutdatedinfodoes notknow howto use theircell phonerandombackgroundbeepingvdi notworkingCant installcitrix onMacos X orwindows7/8/8.1did not knowemail is nownickname.lastresolution:submit idnrequestdid not spelluniquelyspellednamedoes notknow callback number/ can i usemy cell?mercyconnectdotopen.comgeissueselfsubmittedp1/p2Chromebooknew hirenot givenuserid"I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust saynew hirewas givenno infospamemail"do youknow why iwas lockedout?""justcall3399""i just gotback fromleave""Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room"scannerissuenew hiregivenwronginformationsomeonetrying toteams msgor email forIT helpissueresolvesitselfcoughs orsneezesor yawnsinto miceatingordrinkingimportdialog boxin epicmyeducall"imcallingfor ____"no phonebycomputerhaving fullconversationwithsomeoneelse"imcomputerilliterate"someone@'s p1/p1two secsafter postingin that chattrying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakspells outcommonnamecaller hasno ideawhat theyare doingsomeoneemails theMTS Alldirectoryasking for helpcaller istaking onspeaker /hard to hearepicaccess'there will be acommand centerfor the upgrade'we are thecommand centerheavybreathing"my classstarts in5mins"spellscommonname"icalledearlier"two mincall, tenmin ticket"I got anewphone"does notgive fullnumberaskes aquestion, getscompletelynon relatedanswerWFH Calledin usingjabber andhave to restartcomputer"iverestarted"but uptimesays theydidntparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridwantingescalation whenviableworkaround istoo inconvenientto themqueue onfire (redandyellow)goes straightinto issuewithoutgiving nameor callbacknot by thephonewhen callconnectedMymercypatientforwardedto 3399HORRENDOUSname spellingcomputeruptime ismore thana weekimpatientcallerSelf submittedticket with noinformation andthe caller wantsit escalatedmaintenanceissuedoes notknow whatidn requestto submitmfa"you are the__th personive spokentoo aboutthis"why didtier 1 justspikecalling in foran issuecaller has noidea aboutangrydoctorprinteronboardinggiving outoutdatedinfodoes notknow howto use theircell phonerandombackgroundbeepingvdi notworkingCant installcitrix onMacos X orwindows7/8/8.1did not knowemail is nownickname.lastresolution:submit idnrequestdid not spelluniquelyspellednamedoes notknow callback number/ can i usemy cell?mercyconnectdotopen.comgeissueselfsubmittedp1/p2Chromebooknew hirenot givenuserid"I only havemy phone/Idont have apersonalcomputer""click thisbutton" "do iclick it?"what did ijust saynew hirewas givenno infospamemail"do youknow why iwas lockedout?""justcall3399""i just gotback fromleave""Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room"scannerissuenew hiregivenwronginformationsomeonetrying toteams msgor email forIT helpissueresolvesitselfcoughs orsneezesor yawnsinto mic

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. eating or drinking
  2. import dialog box in epic
  3. myedu call
  4. "im calling for ____"
  5. no phone by computer
  6. having full conversation with someone else
  7. "im computer illiterate"
  8. someone @'s p1/p1 two secs after posting in that chat
  9. trying to view current paystubs on mypay
  10. queue spikes right when you get back from break
  11. spells out common name
  12. caller has no idea what they are doing
  13. someone emails the MTS All directory asking for help
  14. caller is taking on speaker / hard to hear
  15. epic access
  16. 'there will be a command center for the upgrade' we are the command center
  17. heavy breathing
  18. "my class starts in 5mins"
  19. spells common name
  20. "i called earlier"
  21. two min call, ten min ticket
  22. "I got a new phone"
  23. does not give full number
  24. askes a question, gets completely non related answer
  25. WFH Called in using jabber and have to restart computer
  26. "ive restarted" but uptime says they didnt
  27. parent ticket open
  28. student was not given userid / did not know to use epc.userid
  29. wanting escalation when viable workaround is too inconvenient to them
  30. queue on fire (red and yellow)
  31. goes straight into issue without giving name or callback
  32. not by the phone when call connected
  33. Mymercy patient forwarded to 3399
  34. HORRENDOUS name spelling
  35. computer uptime is more than a week
  36. impatient caller
  37. Self submitted ticket with no information and the caller wants it escalated
  38. maintenance issue
  39. does not know what idn request to submit
  40. mfa
  41. "you are the __th person ive spoken too about this"
  42. why did tier 1 just spike
  43. calling in for an issue caller has no idea about
  44. angry doctor
  45. printer
  46. onboarding giving out outdated info
  47. does not know how to use their cell phone
  48. random background beeping
  49. vdi not working
  50. Cant install citrix on Macos X or windows 7/8/8.1
  51. did not know email is now nickname.last
  52. resolution: submit idn request
  53. did not spell uniquely spelled name
  54. does not know call back number / can i use my cell?
  55. mercy connect dot open.com
  56. ge issue
  57. self submitted p1/p2
  58. Chromebook
  59. new hire not given userid
  60. "I only have my phone/I dont have a personal computer"
  61. "click this button" "do i click it?" what did i just say
  62. new hire was given no info
  63. spam email
  64. "do you know why i was locked out?"
  65. "just call 3399"
  66. "i just got back from leave"
  67. "Yes I am driving"
  68. "I am calling on behalf of doctor..... who is in the other room"
  69. scanner issue
  70. new hire given wrong information
  71. someone trying to teams msg or email for IT help
  72. issue resolves itself
  73. coughs or sneezes or yawns into mic