(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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goes straight into issue without giving name or callback
two min call, ten min ticket
"im computer illiterate"
scanner issue
"Yes I am driving"
spells common name
spells out common name
computer uptime is more than a week
caller has no idea what they are doing
new hire was given no info
random background beeping
why did tier 1 just spike
did not spell uniquely spelled name
vdi not working
heavy breathing
Self submitted ticket with no information and the caller wants it escalated
onboarding giving out outdated info
epic access
parent ticket open
"I only have my phone/I dont have a personal computer"
Cant install citrix on Macos X or windows 7/8/8.1
mercy connect dot open.com
myedu call
wanting escalation when viable workaround is too inconvenient to them
"im calling for ____"
new hire given wrong information
does not know how to use their cell phone
maintenance issue
WFH Called in using jabber and have to restart computer
"just call 3399"
not by the phone when call connected
"I got a new phone"
issue resolves itself
having full conversation with someone else
printer
'there will be a command center for the upgrade' we are the command center
angry doctor
did not know email is now nickname.last
no phone by computer
"i just got back from leave"
trying to view current paystubs on mypay
"click this button" "do i click it?" what did i just say
someone trying to teams msg or email for IT help
mfa
does not know what idn request to submit
Mymercy patient forwarded to 3399
"i called earlier"
new hire not given userid
spam email
"you are the __th person ive spoken too about this"
ge issue
queue on fire (red and yellow)
Chromebook
eating or drinking
student was not given userid / did not know to use epc.userid
does not know call back number / can i use my cell?
calling in for an issue caller has no idea about
"I am calling on behalf of doctor..... who is in the other room"
HORRENDOUS name spelling
does not give full number
queue spikes right when you get back from break
someone emails the MTS All directory asking for help
resolution: submit idn request
someone @'s p1/p1 two secs after posting in that chat
coughs or sneezes or yawns into mic
"my class starts in 5mins"
self submitted p1/p2
impatient caller
import dialog box in epic
caller is taking on speaker / hard to hear
"do you know why i was locked out?"
askes a question, gets completely non related answer
