(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"im calling for ____"
'there will be a command center for the upgrade' we are the command center
does not give full number
does not know what idn request to submit
new hire was given no info
myedu call
two min call, ten min ticket
import dialog box in epic
Self submitted ticket with no information and the caller wants it escalated
someone emails the MTS All directory asking for help
spells out common name
onboarding giving out outdated info
does not know how to use their cell phone
"just call 3399"
"you are the __th person ive spoken too about this"
"do you know why i was locked out?"
did not spell uniquely spelled name
resolution: submit idn request
"I got a new phone"
wanting escalation when viable workaround is too inconvenient to them
spam email
did not know email is now nickname.last
queue spikes right when you get back from break
does not know call back number / can i use my cell?
random background beeping
Chromebook
trying to view current paystubs on mypay
mfa
caller has no idea what they are doing
"click this button" "do i click it?" what did i just say
having full conversation with someone else
issue resolves itself
WFH Called in using jabber and have to restart computer
someone @'s p1/p1 two secs after posting in that chat
queue on fire (red and yellow)
self submitted p1/p2
ge issue
printer
spells common name
someone trying to teams msg or email for IT help
"Yes I am driving"
"I am calling on behalf of doctor..... who is in the other room"
parent ticket open
new hire not given userid
scanner issue
"im computer illiterate"
goes straight into issue without giving name or callback
"i just got back from leave"
student was not given userid / did not know to use epc.userid
HORRENDOUS name spelling
"i called earlier"
new hire given wrong information
Cant install citrix on Macos X or windows 7/8/8.1
heavy breathing
angry doctor
mercy connect dot open.com
calling in for an issue caller has no idea about
not by the phone when call connected
why did tier 1 just spike
computer uptime is more than a week
epic access
Mymercy patient forwarded to 3399
"I only have my phone/I dont have a personal computer"
"my class starts in 5mins"
coughs or sneezes or yawns into mic
impatient caller
caller is taking on speaker / hard to hear
"ive restarted" but uptime says they didnt
vdi not working
maintenance issue
eating or drinking
no phone by computer
askes a question, gets completely non related answer
