"do youknow why iwas lockedout?"trying toview currentpaystubs onmypay'there will be acommand centerfor the upgrade'we are thecommand centerdoes notgive fullnumberselfsubmittedp1/p2mfa"imcallingfor ____""I got anewphone"issueresolvesitselfgoes straightinto issuewithoutgiving nameor callbacksomeoneemails theMTS Alldirectoryasking for helpdoes notknow whatidn requestto submit"imcomputerilliterate"calling in foran issuecaller has noidea aboutspells outcommonname"Yes Iamdriving"onboardinggiving outoutdatedinfoaskes aquestion, getscompletelynon relatedanswerparentticketopencomputeruptime ismore thana weekWFH Calledin usingjabber andhave to restartcomputerresolution:submit idnrequestspellscommonnameSelf submittedticket with noinformation andthe caller wantsit escalatedwhy didtier 1 justspikedoes notknow callback number/ can i usemy cell?caller hasno ideawhat theyare doingcaller istaking onspeaker /hard to hearstudent wasnot givenuserid / did notknow to useepc.useridmyeducallqueuespikes rightwhen youget backfrom breakgeissue"justcall3399""my classstarts in5mins"new hirewas givenno infowantingescalation whenviableworkaround istoo inconvenientto themheavybreathingChromebookmaintenanceissuesomeonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399printervdi notworking"I am callingon behalf ofdoctor.....who is in theother room"importdialog boxin epic"click thisbutton" "do iclick it?"what did ijust sayscannerissuequeue onfire (redandyellow)someone@'s p1/p1two secsafter postingin that chatspamemailnew hirenot givenuserid"i just gotback fromleave"no phonebycomputerhaving fullconversationwithsomeoneelsedid not spelluniquelyspellednameepicaccess"I only havemy phone/Idont have apersonalcomputer"angrydoctorimpatientcallermercyconnectdotopen.comdoes notknow howto use theircell phonedid not knowemail is nownickname.last"icalledearlier""you are the__th personive spokentoo aboutthis"new hiregivenwronginformationcoughs orsneezesor yawnsinto micCant installcitrix onMacos X orwindows7/8/8.1not by thephonewhen callconnectedHORRENDOUSname spellingeatingordrinkingtwo mincall, tenmin ticketrandombackgroundbeeping"iverestarted"but uptimesays theydidnt"do youknow why iwas lockedout?"trying toview currentpaystubs onmypay'there will be acommand centerfor the upgrade'we are thecommand centerdoes notgive fullnumberselfsubmittedp1/p2mfa"imcallingfor ____""I got anewphone"issueresolvesitselfgoes straightinto issuewithoutgiving nameor callbacksomeoneemails theMTS Alldirectoryasking for helpdoes notknow whatidn requestto submit"imcomputerilliterate"calling in foran issuecaller has noidea aboutspells outcommonname"Yes Iamdriving"onboardinggiving outoutdatedinfoaskes aquestion, getscompletelynon relatedanswerparentticketopencomputeruptime ismore thana weekWFH Calledin usingjabber andhave to restartcomputerresolution:submit idnrequestspellscommonnameSelf submittedticket with noinformation andthe caller wantsit escalatedwhy didtier 1 justspikedoes notknow callback number/ can i usemy cell?caller hasno ideawhat theyare doingcaller istaking onspeaker /hard to hearstudent wasnot givenuserid / did notknow to useepc.useridmyeducallqueuespikes rightwhen youget backfrom breakgeissue"justcall3399""my classstarts in5mins"new hirewas givenno infowantingescalation whenviableworkaround istoo inconvenientto themheavybreathingChromebookmaintenanceissuesomeonetrying toteams msgor email forIT helpMymercypatientforwardedto 3399printervdi notworking"I am callingon behalf ofdoctor.....who is in theother room"importdialog boxin epic"click thisbutton" "do iclick it?"what did ijust sayscannerissuequeue onfire (redandyellow)someone@'s p1/p1two secsafter postingin that chatspamemailnew hirenot givenuserid"i just gotback fromleave"no phonebycomputerhaving fullconversationwithsomeoneelsedid not spelluniquelyspellednameepicaccess"I only havemy phone/Idont have apersonalcomputer"angrydoctorimpatientcallermercyconnectdotopen.comdoes notknow howto use theircell phonedid not knowemail is nownickname.last"icalledearlier""you are the__th personive spokentoo aboutthis"new hiregivenwronginformationcoughs orsneezesor yawnsinto micCant installcitrix onMacos X orwindows7/8/8.1not by thephonewhen callconnectedHORRENDOUSname spellingeatingordrinkingtwo mincall, tenmin ticketrandombackgroundbeeping"iverestarted"but uptimesays theydidnt

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "do you know why i was locked out?"
  2. trying to view current paystubs on mypay
  3. 'there will be a command center for the upgrade' we are the command center
  4. does not give full number
  5. self submitted p1/p2
  6. mfa
  7. "im calling for ____"
  8. "I got a new phone"
  9. issue resolves itself
  10. goes straight into issue without giving name or callback
  11. someone emails the MTS All directory asking for help
  12. does not know what idn request to submit
  13. "im computer illiterate"
  14. calling in for an issue caller has no idea about
  15. spells out common name
  16. "Yes I am driving"
  17. onboarding giving out outdated info
  18. askes a question, gets completely non related answer
  19. parent ticket open
  20. computer uptime is more than a week
  21. WFH Called in using jabber and have to restart computer
  22. resolution: submit idn request
  23. spells common name
  24. Self submitted ticket with no information and the caller wants it escalated
  25. why did tier 1 just spike
  26. does not know call back number / can i use my cell?
  27. caller has no idea what they are doing
  28. caller is taking on speaker / hard to hear
  29. student was not given userid / did not know to use epc.userid
  30. myedu call
  31. queue spikes right when you get back from break
  32. ge issue
  33. "just call 3399"
  34. "my class starts in 5mins"
  35. new hire was given no info
  36. wanting escalation when viable workaround is too inconvenient to them
  37. heavy breathing
  38. Chromebook
  39. maintenance issue
  40. someone trying to teams msg or email for IT help
  41. Mymercy patient forwarded to 3399
  42. printer
  43. vdi not working
  44. "I am calling on behalf of doctor..... who is in the other room"
  45. import dialog box in epic
  46. "click this button" "do i click it?" what did i just say
  47. scanner issue
  48. queue on fire (red and yellow)
  49. someone @'s p1/p1 two secs after posting in that chat
  50. spam email
  51. new hire not given userid
  52. "i just got back from leave"
  53. no phone by computer
  54. having full conversation with someone else
  55. did not spell uniquely spelled name
  56. epic access
  57. "I only have my phone/I dont have a personal computer"
  58. angry doctor
  59. impatient caller
  60. mercy connect dot open.com
  61. does not know how to use their cell phone
  62. did not know email is now nickname.last
  63. "i called earlier"
  64. "you are the __th person ive spoken too about this"
  65. new hire given wrong information
  66. coughs or sneezes or yawns into mic
  67. Cant install citrix on Macos X or windows 7/8/8.1
  68. not by the phone when call connected
  69. HORRENDOUS name spelling
  70. eating or drinking
  71. two min call, ten min ticket
  72. random background beeping
  73. "ive restarted" but uptime says they didnt