(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
"i called earlier"
askes a question, gets completely non related answer
"i just got back from leave"
coughs or sneezes or yawns into mic
'there will be a command center for the upgrade' we are the command center
heavy breathing
does not know what idn request to submit
Self submitted ticket with no information and the caller wants it escalated
someone trying to teams msg or email for IT help
does not know how to use their cell phone
someone emails the MTS All directory asking for help
"do you know why i was locked out?"
queue on fire (red and yellow)
no phone by computer
new hire was given no info
goes straight into issue without giving name or callback
printer
calling in for an issue caller has no idea about
myedu call
"you are the __th person ive spoken too about this"
not by the phone when call connected
impatient caller
student was not given userid / did not know to use epc.userid
did not spell uniquely spelled name
eating or drinking
onboarding giving out outdated info
import dialog box in epic
mercy connect dot open.com
"I am calling on behalf of doctor..... who is in the other room"
someone @'s p1/p1 two secs after posting in that chat
"ive restarted" but uptime says they didnt
trying to view current paystubs on mypay
caller has no idea what they are doing
resolution: submit idn request
maintenance issue
angry doctor
issue resolves itself
Cant install citrix on Macos X or windows 7/8/8.1
ge issue
mfa
random background beeping
"my class starts in 5mins"
"click this button" "do i click it?" what did i just say
does not know call back number / can i use my cell?
"I got a new phone"
two min call, ten min ticket
spells common name
"just call 3399"
self submitted p1/p2
having full conversation with someone else
"im calling for ____"
Chromebook
wanting escalation when viable workaround is too inconvenient to them
new hire given wrong information
epic access
new hire not given userid
WFH Called in using jabber and have to restart computer
Mymercy patient forwarded to 3399
HORRENDOUS name spelling
why did tier 1 just spike
scanner issue
computer uptime is more than a week
spells out common name
vdi not working
queue spikes right when you get back from break
caller is taking on speaker / hard to hear
"im computer illiterate"
did not know email is now nickname.last
"I only have my phone/I dont have a personal computer"
