(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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onboarding giving out outdated info
coughs or sneezes or yawns into mic
Self submitted ticket with no information and the caller wants it escalated
someone @'s p1/p1 two secs after posting in that chat
two min call, ten min ticket
myedu call
maintenance issue
WFH Called in using jabber and have to restart computer
spells common name
"i called earlier"
'there will be a command center for the upgrade' we are the command center
HORRENDOUS name spelling
mfa
did not spell uniquely spelled name
"I am calling on behalf of doctor..... who is in the other room"
does not know how to use their cell phone
"my class starts in 5mins"
wanting escalation when viable workaround is too inconvenient to them
printer
"i just got back from leave"
random background beeping
angry doctor
issue resolves itself
resolution: submit idn request
queue spikes right when you get back from break
not by the phone when call connected
caller has no idea what they are doing
goes straight into issue without giving name or callback
someone emails the MTS All directory asking for help
no phone by computer
new hire was given no info
new hire not given userid
"im calling for ____"
Cant install citrix on Macos X or windows 7/8/8.1
impatient caller
"Yes I am driving"
import dialog box in epic
computer uptime is more than a week
does not know what idn request to submit
parent ticket open
"do you know why i was locked out?"
"I only have my phone/I dont have a personal computer"
calling in for an issue caller has no idea about
scanner issue
why did tier 1 just spike
epic access
eating or drinking
caller is taking on speaker / hard to hear
spells out common name
Mymercy patient forwarded to 3399
trying to view current paystubs on mypay
self submitted p1/p2
someone trying to teams msg or email for IT help
having full conversation with someone else
askes a question, gets completely non related answer
new hire given wrong information
"click this button" "do i click it?" what did i just say
ge issue
"just call 3399"
mercy connect dot open.com
vdi not working
student was not given userid / did not know to use epc.userid
"I got a new phone"
did not know email is now nickname.last
heavy breathing
does not know call back number / can i use my cell?
Chromebook
does not give full number
spam email
queue on fire (red and yellow)
"ive restarted" but uptime says they didnt
"im computer illiterate"
"you are the __th person ive spoken too about this"