(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I only have my phone/I dont have a personal computer"
goes straight into issue without giving name or callback
eating or drinking
Self submitted ticket with no information and the caller wants it escalated
caller has no idea what they are doing
resolution: submit idn request
did not spell uniquely spelled name
WFH Called in using jabber and have to restart computer
askes a question, gets completely non related answer
spells common name
coughs or sneezes or yawns into mic
"my class starts in 5mins"
does not give full number
"im computer illiterate"
does not know call back number / can i use my cell?
Chromebook
student was not given userid / did not know to use epc.userid
epic access
"ive restarted" but uptime says they didnt
Mymercy patient forwarded to 3399
issue resolves itself
"i just got back from leave"
wanting escalation when viable workaround is too inconvenient to them
angry doctor
ge issue
new hire given wrong information
computer uptime is more than a week
'there will be a command center for the upgrade' we are the command center
scanner issue
self submitted p1/p2
caller is taking on speaker / hard to hear
"just call 3399"
someone emails the MTS All directory asking for help
HORRENDOUS name spelling
does not know how to use their cell phone
onboarding giving out outdated info
vdi not working
printer
heavy breathing
"you are the __th person ive spoken too about this"
someone trying to teams msg or email for IT help
maintenance issue
Cant install citrix on Macos X or windows 7/8/8.1
someone @'s p1/p1 two secs after posting in that chat
"I got a new phone"
spam email
import dialog box in epic
random background beeping
"do you know why i was locked out?"
spells out common name
new hire was given no info
did not know email is now nickname.last
myedu call
mercy connect dot open.com
impatient caller
calling in for an issue caller has no idea about
does not know what idn request to submit
not by the phone when call connected
new hire not given userid
two min call, ten min ticket
"click this button" "do i click it?" what did i just say
"I am calling on behalf of doctor..... who is in the other room"
