(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chromebook
did not spell uniquely spelled name
myedu call
"i called earlier"
goes straight into issue without giving name or callback
issue resolves itself
epic access
having full conversation with someone else
"I got a new phone"
"I only have my phone/I dont have a personal computer"
askes a question, gets completely non related answer
wanting escalation when viable workaround is too inconvenient to them
caller is taking on speaker / hard to hear
two min call, ten min ticket
scanner issue
queue spikes right when you get back from break
new hire not given userid
self submitted p1/p2
spells common name
new hire given wrong information
onboarding giving out outdated info
new hire was given no info
import dialog box in epic
parent ticket open
ge issue
"click this button" "do i click it?" what did i just say
student was not given userid / did not know to use epc.userid
does not know call back number / can i use my cell?
does not give full number
"my class starts in 5mins"
angry doctor
HORRENDOUS name spelling
"do you know why i was locked out?"
queue on fire (red and yellow)
mercy connect dot open.com
someone @'s p1/p1 two secs after posting in that chat
"just call 3399"
heavy breathing
computer uptime is more than a week
mfa
not by the phone when call connected
'there will be a command center for the upgrade' we are the command center
"im computer illiterate"
"I am calling on behalf of doctor..... who is in the other room"
WFH Called in using jabber and have to restart computer
eating or drinking
maintenance issue
vdi not working
did not know email is now nickname.last
"Yes I am driving"
"i just got back from leave"
spells out common name
"ive restarted" but uptime says they didnt
caller has no idea what they are doing
printer
Cant install citrix on Macos X or windows 7/8/8.1
Self submitted ticket with no information and the caller wants it escalated
spam email
does not know what idn request to submit
someone trying to teams msg or email for IT help
impatient caller
coughs or sneezes or yawns into mic
random background beeping
does not know how to use their cell phone
why did tier 1 just spike
"im calling for ____"
someone emails the MTS All directory asking for help
no phone by computer
Mymercy patient forwarded to 3399
calling in for an issue caller has no idea about
resolution: submit idn request
trying to view current paystubs on mypay
"you are the __th person ive spoken too about this"
