(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have to tell customer minors cannot touch product
Customer asks for something we don't carry or are out of
Customer argues/disagrees with a correct price
Customer doesn't say thank you
Customer lingers too long while trying to put away their card/money/receipt
Customer on phone while checking out
Customer asks if we have more in the back
Sell a wine gift bag
Sell a reusable liquor bag
ID someone
You have to deny someone who has more than 5 items
Customer asks when we are open (holidays hours)
You have to tell someone no carts allowed
Customer doesn't wish you a good day/Merry Christmas in return
"If it doesn't scan, it must be free"
Customer ignores your greeting
"No receipt, I won't be returning it"
Customer's card declines
Customer coughs/sneezes without covering their mouth near you