(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks when we are open (holidays hours)
Customer with ONE item asks for a bag
You have to tell someone no carts allowed
Customer's card declines
Customer asks for something we don't carry or are out of
Customer coughs/sneezes without covering their mouth near you
Sell a reusable liquor bag
"If it doesn't scan, it must be free"
Customer argues/disagrees with a correct price
"No receipt, I won't be returning it"
Customer phones in with questions
Customer asks if we have more in the back
Customer ignores your greeting
Customer lingers too long while trying to put away their card/money/receipt
Customer doesn't say thank you
ID someone
Sell a wine gift bag
Customer's card declines more than once
Customer on phone while checking out
You have to deny someone who has more than 5 items
Have to tell customer minors cannot touch product
Customer doesn't wish you a good day/Merry Christmas in return
