PersonalizingtheInteractionNeutralsProcessSayingNoCustomerFirstCatch-allQuestionsExpectationsActionFront-wheelObjectionsClaimsCompassInvisibleReportCardToneReassurance/ClarityFocusedListeningNeedsEffectiveExplanationEmpathicListeningApologyPaceIrateCustomerConditionsIMGHPacePersonalizingtheInteractionNeutralsProcessSayingNoCustomerFirstCatch-allQuestionsExpectationsActionFront-wheelObjectionsClaimsCompassInvisibleReportCardToneReassurance/ClarityFocusedListeningNeedsEffectiveExplanationEmpathicListeningApologyPaceIrateCustomerConditionsIMGHPace

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personalizing the Interaction
  2. Neutrals
  3. Process
  4. Saying No
  5. Customer First
  6. Catch-all Questions
  7. Expectations
  8. Action
  9. Front-wheel
  10. Objections
  11. Claims Compass
  12. Invisible Report Card
  13. Tone
  14. Reassurance/ Clarity
  15. Focused Listening
  16. Needs
  17. Effective Explanation
  18. Empathic Listening
  19. Apology
  20. Pace
  21. Irate
  22. Customer Conditions
  23. IMGH
  24. Pace