added anextra shot ofespresso toa customer'sordersold an impulseitem (bars,madeleines,almond choc.beans, etc)complimenteda customeradded anextra shot ofespresso toa customer'sorderLearned acustomer'soccupationadded afood item tosomeone'sordersold abag ofcoffeesampled aset of drinksto customersoutside sold abag ofcoffeeoffered a customer akids hot cocoa onSat/Sun after theirhandcrafted drinkpurchase(hot chocolate cheer)customer has to sayyes to hot cocoacomplimenteda customersold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandLearned acustomer'sdog'snameLearned acustomer'soccupationPosted aselfie withthe teamon MyDailysold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandUsedEverydayUplift torecognize apartneradded aspecialtycold foam toa customer'sorderSold a WinterLaunch drink toa customer(Hazelnutshaken,pistachio, etc)added anextra shot ofespresso toa customer'sorderadded afood item tosomeone'sorderwrote apersonalizednote to acustomer ontheir cupadded anextra shot ofespresso toa customer'sordersold an impulseitem (bars,madeleines,almond choc.beans, etc)complimenteda customeradded anextra shot ofespresso toa customer'sorderLearned acustomer'soccupationadded afood item tosomeone'sordersold abag ofcoffeesampled aset of drinksto customersoutsidesold abag ofcoffeeoffered a customer akids hot cocoa onSat/Sun after theirhandcrafted drinkpurchase(hot chocolate cheer)customer has to sayyes to hot cocoacomplimenteda customersold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandLearned acustomer'sdog'snameLearned acustomer'soccupationPosted aselfie withthe teamon MyDailysold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandUsedEverydayUplift torecognize apartneradded aspecialtycold foam toa customer'sorderSold a WinterLaunch drink toa customer(Hazelnutshaken,pistachio, etc)added anextra shot ofespresso toa customer'sorderadded afood item tosomeone'sorderwrote apersonalizednote to acustomer ontheir cup

Customer Connection/Upselling Competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. added an extra shot of espresso to a customer's order
  2. sold an impulse item (bars, madeleines, almond choc. beans, etc)
  3. complimented a customer
  4. added an extra shot of espresso to a customer's order
  5. Learned a customer's occupation
  6. added a food item to someone's order
  7. sold a bag of coffee
  8. sampled a set of drinks to customers outside
  9. sold a bag of coffee
  10. offered a customer a kids hot cocoa on Sat/Sun after their handcrafted drink purchase (hot chocolate cheer) customer has to say yes to hot cocoa
  11. complimented a customer
  12. sold an Oleato bambino
  13. Did a coffee tasting for the partners with passport in hand
  14. Learned a customer's dog's name
  15. Learned a customer's occupation
  16. Posted a selfie with the team on MyDaily
  17. sold an Oleato bambino
  18. Did a coffee tasting for the partners with passport in hand
  19. Used Everyday Uplift to recognize a partner
  20. added a specialty cold foam to a customer's order
  21. Sold a Winter Launch drink to a customer (Hazelnut shaken, pistachio, etc)
  22. added an extra shot of espresso to a customer's order
  23. added a food item to someone's order
  24. wrote a personalized note to a customer on their cup