offered a customer akids hot cocoa onSat/Sun after theirhandcrafted drinkpurchase(hot chocolate cheer)customer has to sayyes to hot cocoaDid a coffeetasting for thepartners withpassport inhandsampled aset of drinksto customersoutsideLearned acustomer'soccupationPosted aselfie withthe teamon MyDailySold a WinterLaunch drink toa customer(Hazelnutshaken,pistachio, etc)wrote apersonalizednote to acustomer ontheir cupadded anextra shot ofespresso toa customer'sorderadded anextra shot ofespresso toa customer'sorder sold abag ofcoffeesold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandsold abag ofcoffeeLearned acustomer'sdog'snamesold an impulseitem (bars,madeleines,almond choc.beans, etc)complimenteda customerLearned acustomer'soccupationadded afood item tosomeone'sorderadded afood item tosomeone'sorderadded anextra shot ofespresso toa customer'sordercomplimenteda customerUsedEverydayUplift torecognize apartneradded aspecialtycold foam toa customer'sordersold anOleatobambinooffered a customer akids hot cocoa onSat/Sun after theirhandcrafted drinkpurchase(hot chocolate cheer)customer has to sayyes to hot cocoaDid a coffeetasting for thepartners withpassport inhandsampled aset of drinksto customersoutsideLearned acustomer'soccupationPosted aselfie withthe teamon MyDailySold a WinterLaunch drink toa customer(Hazelnutshaken,pistachio, etc)wrote apersonalizednote to acustomer ontheir cupadded anextra shot ofespresso toa customer'sorderadded anextra shot ofespresso toa customer'sordersold abag ofcoffeesold anOleatobambinoDid a coffeetasting for thepartners withpassport inhandsold abag ofcoffeeLearned acustomer'sdog'snamesold an impulseitem (bars,madeleines,almond choc.beans, etc)complimenteda customerLearned acustomer'soccupationadded afood item tosomeone'sorderadded afood item tosomeone'sorderadded anextra shot ofespresso toa customer'sordercomplimenteda customerUsedEverydayUplift torecognize apartneradded aspecialtycold foam toa customer'sordersold anOleatobambino

Customer Connection/Upselling Competition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. offered a customer a kids hot cocoa on Sat/Sun after their handcrafted drink purchase (hot chocolate cheer) customer has to say yes to hot cocoa
  2. Did a coffee tasting for the partners with passport in hand
  3. sampled a set of drinks to customers outside
  4. Learned a customer's occupation
  5. Posted a selfie with the team on MyDaily
  6. Sold a Winter Launch drink to a customer (Hazelnut shaken, pistachio, etc)
  7. wrote a personalized note to a customer on their cup
  8. added an extra shot of espresso to a customer's order
  9. added an extra shot of espresso to a customer's order
  10. sold a bag of coffee
  11. sold an Oleato bambino
  12. Did a coffee tasting for the partners with passport in hand
  13. sold a bag of coffee
  14. Learned a customer's dog's name
  15. sold an impulse item (bars, madeleines, almond choc. beans, etc)
  16. complimented a customer
  17. Learned a customer's occupation
  18. added a food item to someone's order
  19. added a food item to someone's order
  20. added an extra shot of espresso to a customer's order
  21. complimented a customer
  22. Used Everyday Uplift to recognize a partner
  23. added a specialty cold foam to a customer's order
  24. sold an Oleato bambino