Accept anew inquiryin Omni-ChannelUpdatean activecaseFind theGP ID# inSalesforceAccesscommonlinks inSalesforceFind the linkthat you wouldsend to thestudent afteryou the OOEwas sentPost toChatterSchedulea callbackinSalesforceOpena caseConvertfrom aninquiry to anopportunitySend anew OOEfromSalesforceAdd areferral asa newinquirySendanemailFind aprocess inKnowledgeFind a personaccount usinga phonenumberSchedule anappointmentinSalesforceIdentify aclosedkeyaccountAttach adocumentAdd a billingand shippingaddress to anopportunityLocate aninvoicenumber inSalesforceFind astudentstrackingnumber fortheir booksClose allprimarytabsSort youropportunitiesalphabeticallyTransferandinquiryCreate anew taskinSalesforceAccept anew inquiryin Omni-ChannelUpdatean activecaseFind theGP ID# inSalesforceAccesscommonlinks inSalesforceFind the linkthat you wouldsend to thestudent afteryou the OOEwas sentPost toChatterSchedulea callbackinSalesforceOpena caseConvertfrom aninquiry to anopportunitySend anew OOEfromSalesforceAdd areferral asa newinquirySendanemailFind aprocess inKnowledgeFind a personaccount usinga phonenumberSchedule anappointmentinSalesforceIdentify aclosedkeyaccountAttach adocumentAdd a billingand shippingaddress to anopportunityLocate aninvoicenumber inSalesforceFind astudentstrackingnumber fortheir booksClose allprimarytabsSort youropportunitiesalphabeticallyTransferandinquiryCreate anew taskinSalesforce

Salesforce - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accept a new inquiry in Omni-Channel
  2. Update an active case
  3. Find the GP ID# in Salesforce
  4. Access common links in Salesforce
  5. Find the link that you would send to the student after you the OOE was sent
  6. Post to Chatter
  7. Schedule a callback in Salesforce
  8. Open a case
  9. Convert from an inquiry to an opportunity
  10. Send a new OOE from Salesforce
  11. Add a referral as a new inquiry
  12. Send an email
  13. Find a process in Knowledge
  14. Find a person account using a phone number
  15. Schedule an appointment in Salesforce
  16. Identify a closed key account
  17. Attach a document
  18. Add a billing and shipping address to an opportunity
  19. Locate an invoice number in Salesforce
  20. Find a students tracking number for their books
  21. Close all primary tabs
  22. Sort your opportunities alphabetically
  23. Transfer and inquiry
  24. Create a new task in Salesforce