(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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parent ticket open
angry doctor
random background beeping
did not know email is now nickname.last
scanner issue
common name with really strange spelling
mercy connect dot open.com
"I only have my phone/I dont have a personal computer"
Cant install citrix on Macos X or windows 7/8/8.1
does not know call back number / can i use my cell?
trying to view current paystubs on mypay
someone emails the MTS All directory asking for help
difficult caller / passive agressive
caller is taking on speaker / hard to hear
wanting escalation when viable workaround is too inconvenient to them
spells out common name
"i called earlier"
new hire given wrong information
non mercylink calling on mercylink line (or vise versa)
queue spikes right when you get back from break
why did tier 1 just spike
calling in for an issue caller has no idea about
"i just got back from leave"
someone trying to teams msg or email for IT help
"I am calling on behalf of doctor..... who is in the other room"
caller has no idea what they are doing
import dialog box in epic
self submitted p1/p2
does not know how to use their cell phone
did not spell uniquely spelled name
"I got a new phone"
"Yes I am driving"
onboarding giving out outdated info
student was not given userid / did not know to use epc.userid
not by the phone when call connected
parent ticket created
commercial client
mfa
eating or drinking
"ive restarted" but uptime says they didnt
queue on fire (red and yellow)
having full conversation with someone else
Mymercy patient forwarded to 3399
'there will be a command center for the upgrade' we are the command center
Self submitted ticket with no information and the caller wants it escalated
goes straight into issue without giving name or callback
new hire was given no/insufficient info
free for tylet only
heavy breathing
"my class starts in 5mins"
ge issue
mercylink inactive
does not know what idn request to submit
vdi issues
coughs or sneezes or yawns into mic
"you are the __th person ive spoken too about this"
computer uptime is more than a week
myedu call
resolution: submit idn request
"im computer illiterate"
two min call, ten min ticket
does not give full number
maintenance issue
no phone by computer
issue resolves itself
HORRENDOUS name spelling
vdi not working
"just call 3399"
someone @'s p1/p1 two secs after posting in that chat
"click this button" "do i click it?" what did i just say
Chromebook
impatient caller
WFH Called in using jabber and have to restart computer
"do you know why i was locked out?"
askes a question, gets completely non related answer
