(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"ive restarted" but uptime says they didnt
Chromebook
does not give full number
"my class starts in 5mins"
heavy breathing
new hire not given userid
Self submitted ticket with no information and the caller wants it escalated
difficult caller / passive agressive
issue resolves itself
"Yes I am driving"
did not know email is now nickname.last
"just call 3399"
did not spell uniquely spelled name
computer uptime is more than a week
mercy connect dot open.com
does not know what idn request to submit
queue spikes right when you get back from break
goes straight into issue without giving name or callback
printer
Mymercy patient forwarded to 3399
random background beeping
askes a question, gets completely non related answer
spam email
scanner issue
WFH Called in using jabber and have to restart computer
queue on fire (red and yellow)
"I am calling on behalf of doctor..... who is in the other room"
new hire was given no/insufficient info
student was not given userid / did not know to use epc.userid
"I only have my phone/I dont have a personal computer"
self submitted p1/p2
"i called earlier"
ge issue
calling in for an issue caller has no idea about
"im computer illiterate"
caller is taking on speaker / hard to hear
caller has no idea what they are doing
not by the phone when call connected
non mercylink calling on mercylink line (or vise versa)
"you are the __th person ive spoken too about this"
two min call, ten min ticket
angry doctor
someone @'s p1/p1 two secs after posting in that chat
parent ticket created
mfa
wanting escalation when viable workaround is too inconvenient to them
new hire given wrong information
someone trying to teams msg or email for IT help
"I got a new phone"
trying to view current paystubs on mypay
mercylink inactive
'there will be a command center for the upgrade' we are the command center
"click this button" "do i click it?" what did i just say
why did tier 1 just spike
epic access
onboarding giving out outdated info
HORRENDOUS name spelling
"im calling for ____"
free for tylet only
import dialog box in epic
spells out common name
someone emails the MTS All directory asking for help
myedu call
Cant install citrix on Macos X or windows 7/8/8.1
parent ticket open
maintenance issue
"do you know why i was locked out?"
does not know how to use their cell phone
common name with really strange spelling
"i just got back from leave"
coughs or sneezes or yawns into mic
vdi not working
vdi issues
commercial client
eating or drinking
having full conversation with someone else
no phone by computer
impatient caller
does not know call back number / can i use my cell?
