(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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queue on fire (red and yellow)
commercial client
parent ticket open
someone @'s p1/p1 two secs after posting in that chat
angry doctor
vdi issues
did not know email is now nickname.last
scanner issue
new hire given wrong information
"you are the __th person ive spoken too about this"
"click this button" "do i click it?" what did i just say
HORRENDOUS name spelling
no phone by computer
"do you know why i was locked out?"
"im calling for ____"
free for tylet only
calling in for an issue caller has no idea about
parent ticket created
someone trying to teams msg or email for IT help
import dialog box in epic
queue spikes right when you get back from break
Cant install citrix on Macos X or windows 7/8/8.1
does not know how to use their cell phone
"ive restarted" but uptime says they didnt
resolution: submit idn request
impatient caller
"I got a new phone"
new hire not given userid
"just call 3399"
onboarding giving out outdated info
someone emails the MTS All directory asking for help
myedu call
caller has no idea what they are doing
mercylink inactive
coughs or sneezes or yawns into mic
having full conversation with someone else
mercy connect dot open.com
wanting escalation when viable workaround is too inconvenient to them
why did tier 1 just spike
"I only have my phone/I dont have a personal computer"
"I am calling on behalf of doctor..... who is in the other room"
WFH Called in using jabber and have to restart computer
not by the phone when call connected
does not know what idn request to submit
goes straight into issue without giving name or callback
spam email
"i called earlier"
"im computer illiterate"
computer uptime is more than a week
does not know call back number / can i use my cell?
did not spell uniquely spelled name
askes a question, gets completely non related answer
new hire was given no/insufficient info
spells out common name
maintenance issue
issue resolves itself
Mymercy patient forwarded to 3399
does not give full number
"my class starts in 5mins"
Self submitted ticket with no information and the caller wants it escalated
"Yes I am driving"
ge issue
'there will be a command center for the upgrade' we are the command center
common name with really strange spelling
epic access
vdi not working
"i just got back from leave"
two min call, ten min ticket
mfa
student was not given userid / did not know to use epc.userid
caller is taking on speaker / hard to hear
random background beeping
printer
self submitted p1/p2
Chromebook
trying to view current paystubs on mypay
difficult caller / passive agressive
non mercylink calling on mercylink line (or vise versa)
