(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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parent ticket open
heavy breathing
WFH Called in using jabber and have to restart computer
Cant install citrix on Macos X or windows 7/8/8.1
Mymercy patient forwarded to 3399
"I got a new phone"
"im computer illiterate"
"I am calling on behalf of doctor..... who is in the other room"
Chromebook
random background beeping
caller has no idea what they are doing
self submitted p1/p2
two min call, ten min ticket
onboarding giving out outdated info
commercial client
not by the phone when call connected
mercy connect dot open.com
trying to view current paystubs on mypay
mfa
angry doctor
calling in for an issue caller has no idea about
vdi not working
maintenance issue
"ive restarted" but uptime says they didnt
spam email
scanner issue
myedu call
vdi issues
epic access
"my class starts in 5mins"
issue resolves itself
queue on fire (red and yellow)
no phone by computer
eating or drinking
ge issue
student was not given userid / did not know to use epc.userid
"i called earlier"
new hire was given no/insufficient info
'there will be a command center for the upgrade' we are the command center
HORRENDOUS name spelling
new hire given wrong information
"click this button" "do i click it?" what did i just say
askes a question, gets completely non related answer
"Yes I am driving"
does not know call back number / can i use my cell?
wanting escalation when viable workaround is too inconvenient to them
someone emails the MTS All directory asking for help
"just call 3399"
caller is taking on speaker / hard to hear
did not know email is now nickname.last
impatient caller
queue spikes right when you get back from break
someone @'s p1/p1 two secs after posting in that chat
someone trying to teams msg or email for IT help
does not give full number
new hire not given userid
import dialog box in epic
why did tier 1 just spike
goes straight into issue without giving name or callback
"you are the __th person ive spoken too about this"
does not know how to use their cell phone
free for tylet only
non mercylink calling on mercylink line (or vise versa)
printer
difficult caller / passive agressive
spells out common name
did not spell uniquely spelled name
Self submitted ticket with no information and the caller wants it escalated
parent ticket created
"i just got back from leave"
common name with really strange spelling
coughs or sneezes or yawns into mic
computer uptime is more than a week
mercylink inactive
"do you know why i was locked out?"
"I only have my phone/I dont have a personal computer"
