(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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askes a question, gets completely non related answer
"I only have my phone/I dont have a personal computer"
"my class starts in 5mins"
epic access
caller is taking on speaker / hard to hear
spam email
mfa
random background beeping
import dialog box in epic
having full conversation with someone else
coughs or sneezes or yawns into mic
new hire given wrong information
"im calling for ____"
heavy breathing
new hire not given userid
trying to view current paystubs on mypay
no phone by computer
scanner issue
"i just got back from leave"
new hire was given no/insufficient info
wanting escalation when viable workaround is too inconvenient to them
Self submitted ticket with no information and the caller wants it escalated
resolution: submit idn request
mercy connect dot open.com
difficult caller / passive agressive
someone trying to teams msg or email for IT help
did not spell uniquely spelled name
does not know call back number / can i use my cell?
did not know email is now nickname.last
"I got a new phone"
not by the phone when call connected
eating or drinking
two min call, ten min ticket
common name with really strange spelling
vdi issues
"click this button" "do i click it?" what did i just say
why did tier 1 just spike
"im computer illiterate"
"I am calling on behalf of doctor..... who is in the other room"
self submitted p1/p2
onboarding giving out outdated info
student was not given userid / did not know to use epc.userid
'there will be a command center for the upgrade' we are the command center
mercylink inactive
goes straight into issue without giving name or callback
"i called earlier"
WFH Called in using jabber and have to restart computer
"you are the __th person ive spoken too about this"
maintenance issue
spells out common name
queue on fire (red and yellow)
Chromebook
Mymercy patient forwarded to 3399
HORRENDOUS name spelling
impatient caller
vdi not working
does not give full number
angry doctor
non mercylink calling on mercylink line (or vise versa)
computer uptime is more than a week
parent ticket created
"do you know why i was locked out?"
ge issue
printer
"just call 3399"
parent ticket open
does not know how to use their cell phone
"ive restarted" but uptime says they didnt
someone emails the MTS All directory asking for help
does not know what idn request to submit
issue resolves itself
myedu call
calling in for an issue caller has no idea about
Cant install citrix on Macos X or windows 7/8/8.1
someone @'s p1/p1 two secs after posting in that chat
