(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
someone trying to teams msg or email for IT help
does not know what idn request to submit
Mymercy patient forwarded to 3399
new hire not given userid
"I got a new phone"
queue on fire (red and yellow)
"i just got back from leave"
"I am calling on behalf of doctor..... who is in the other room"
random background beeping
commercial client
Self submitted ticket with no information and the caller wants it escalated
eating or drinking
"I only have my phone/I dont have a personal computer"
someone emails the MTS All directory asking for help
self submitted p1/p2
why did tier 1 just spike
printer
askes a question, gets completely non related answer
not by the phone when call connected
no phone by computer
computer uptime is more than a week
caller is taking on speaker / hard to hear
parent ticket created
heavy breathing
does not give full number
resolution: submit idn request
angry doctor
impatient caller
did not spell uniquely spelled name
does not know call back number / can i use my cell?
spam email
vdi not working
"im computer illiterate"
Chromebook
onboarding giving out outdated info
'there will be a command center for the upgrade' we are the command center
coughs or sneezes or yawns into mic
trying to view current paystubs on mypay
WFH Called in using jabber and have to restart computer
vdi issues
"Yes I am driving"
Cant install citrix on Macos X or windows 7/8/8.1
scanner issue
"just call 3399"
import dialog box in epic
myedu call
wanting escalation when viable workaround is too inconvenient to them
mercylink inactive
HORRENDOUS name spelling
new hire given wrong information
did not know email is now nickname.last
spells out common name
"im calling for ____"
goes straight into issue without giving name or callback
epic access
someone @'s p1/p1 two secs after posting in that chat
caller has no idea what they are doing
mfa
difficult caller / passive agressive
"do you know why i was locked out?"
new hire was given no/insufficient info
ge issue
maintenance issue
"i called earlier"
"my class starts in 5mins"
non mercylink calling on mercylink line (or vise versa)
free for tylet only
"ive restarted" but uptime says they didnt
having full conversation with someone else
mercy connect dot open.com
queue spikes right when you get back from break
common name with really strange spelling
calling in for an issue caller has no idea about
does not know how to use their cell phone
student was not given userid / did not know to use epc.userid
issue resolves itself
"you are the __th person ive spoken too about this"
parent ticket open
two min call, ten min ticket
"click this button" "do i click it?" what did i just say
