(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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no phone by computer
"i called earlier"
'there will be a command center for the upgrade' we are the command center
queue spikes right when you get back from break
vdi issues
non mercylink calling on mercylink line (or vise versa)
having full conversation with someone else
student was not given userid / did not know to use epc.userid
new hire not given userid
import dialog box in epic
mercylink inactive
"im computer illiterate"
WFH Called in using jabber and have to restart computer
calling in for an issue caller has no idea about
"you are the __th person ive spoken too about this"
impatient caller
Mymercy patient forwarded to 3399
Chromebook
"I am calling on behalf of doctor..... who is in the other room"
printer
parent ticket open
wanting escalation when viable workaround is too inconvenient to them
epic access
ge issue
someone emails the MTS All directory asking for help
"just call 3399"
issue resolves itself
difficult caller / passive agressive
does not know call back number / can i use my cell?
"im calling for ____"
spells out common name
spam email
"my class starts in 5mins"
did not spell uniquely spelled name
resolution: submit idn request
HORRENDOUS name spelling
someone trying to teams msg or email for IT help
askes a question, gets completely non related answer
random background beeping
eating or drinking
common name with really strange spelling
does not give full number
Cant install citrix on Macos X or windows 7/8/8.1
mfa
onboarding giving out outdated info
heavy breathing
goes straight into issue without giving name or callback
does not know what idn request to submit
self submitted p1/p2
coughs or sneezes or yawns into mic
someone @'s p1/p1 two secs after posting in that chat
does not know how to use their cell phone
caller has no idea what they are doing
two min call, ten min ticket
myedu call
"click this button" "do i click it?" what did i just say
trying to view current paystubs on mypay
did not know email is now nickname.last
Self submitted ticket with no information and the caller wants it escalated
commercial client
"I only have my phone/I dont have a personal computer"
