(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
why did tier 1 just spike
computer uptime is more than a week
Mymercy patient forwarded to 3399
parent ticket created
spells out common name
"ive restarted" but uptime says they didnt
printer
Self submitted ticket with no information and the caller wants it escalated
"im computer illiterate"
maintenance issue
queue spikes right when you get back from break
trying to view current paystubs on mypay
new hire not given userid
calling in for an issue caller has no idea about
self submitted p1/p2
commercial client
heavy breathing
issue resolves itself
eating or drinking
"just call 3399"
onboarding giving out outdated info
common name with really strange spelling
mfa
"im calling for ____"
queue on fire (red and yellow)
no phone by computer
'there will be a command center for the upgrade' we are the command center
mercylink inactive
random background beeping
vdi not working
student was not given userid / did not know to use epc.userid
parent ticket open
wanting escalation when viable workaround is too inconvenient to them
"I am calling on behalf of doctor..... who is in the other room"
caller is taking on speaker / hard to hear
"my class starts in 5mins"
angry doctor
spam email
free for tylet only
myedu call
does not know call back number / can i use my cell?
impatient caller
difficult caller / passive agressive
two min call, ten min ticket
"do you know why i was locked out?"
scanner issue
WFH Called in using jabber and have to restart computer
someone trying to teams msg or email for IT help
"i called earlier"
vdi issues
does not give full number
resolution: submit idn request
does not know how to use their cell phone
epic access
Cant install citrix on Macos X or windows 7/8/8.1
did not know email is now nickname.last
non mercylink calling on mercylink line (or vise versa)
ge issue
not by the phone when call connected
did not spell uniquely spelled name
someone @'s p1/p1 two secs after posting in that chat
"click this button" "do i click it?" what did i just say
"i just got back from leave"
coughs or sneezes or yawns into mic
import dialog box in epic
"you are the __th person ive spoken too about this"
new hire given wrong information
mercy connect dot open.com
new hire was given no/insufficient info
HORRENDOUS name spelling
"I only have my phone/I dont have a personal computer"
"I got a new phone"
caller has no idea what they are doing
someone emails the MTS All directory asking for help
having full conversation with someone else
askes a question, gets completely non related answer
does not know what idn request to submit
Chromebook
"Yes I am driving"
goes straight into issue without giving name or callback
