randombackgroundbeepingdoes notknow howto use theircell phonespamemailmyeducall"Yes Iamdriving"free fortyletonly"click thisbutton" "do iclick it?"what did ijust saydoes notgive fullnumbercomputeruptime ismore thana weekdid not knowemail is nownickname.lastWFH Calledin usingjabber andhave to restartcomputerwantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1maintenanceissueonboardinggiving outoutdatedinfoparentticketopenscannerissuedifficultcaller /passiveagressiveimpatientcaller"icalledearlier"spells outcommonnamecaller hasno ideawhat theyare doingno phonebycomputerresolution:submit idnrequestmercylinkinactivenew hire wasgivenno/insufficientinfomfawhy didtier 1 justspikeparentticketcreatedstudent wasnot givenuserid / did notknow to useepc.useridangrydoctorgeissuenot by thephonewhen callconnectedprintersomeone@'s p1/p1two secsafter postingin that chatnew hiregivenwronginformationvdi notworking"iverestarted"but uptimesays theydidnt"imcallingfor ____""I am callingon behalf ofdoctor.....who is in theother room"importdialog boxin epicvdiissues"justcall3399""you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakdoes notknow callback number/ can i usemy cell?"i just gotback fromleave"HORRENDOUSname spellingmercyconnectdotopen.comnon mercylinkcalling onmercylink line(or vise versa)someoneemails theMTS Alldirectoryasking for helpissueresolvesitselfgoes straightinto issuewithoutgiving nameor callbackSelf submittedticket with noinformation andthe caller wantsit escalatedMymercypatientforwardedto 3399eatingordrinkingtwo mincall, tenmin ticketepicaccesshaving fullconversationwithsomeoneelsecoughs orsneezesor yawnsinto micdid not spelluniquelyspelledname"I only havemy phone/Idont have apersonalcomputer""do youknow why iwas lockedout?"new hirenot givenuseridcaller istaking onspeaker /hard to hearcommonname withreallystrangespellingcommercialclientChromebookselfsubmittedp1/p2'there will be acommand centerfor the upgrade'we are thecommand centersomeonetrying toteams msgor email forIT helpdoes notknow whatidn requestto submitheavybreathingqueue onfire (redandyellow)"I got anewphone""my classstarts in5mins"askes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypay"imcomputerilliterate"calling in foran issuecaller has noidea aboutrandombackgroundbeepingdoes notknow howto use theircell phonespamemailmyeducall"Yes Iamdriving"free fortyletonly"click thisbutton" "do iclick it?"what did ijust saydoes notgive fullnumbercomputeruptime ismore thana weekdid not knowemail is nownickname.lastWFH Calledin usingjabber andhave to restartcomputerwantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1maintenanceissueonboardinggiving outoutdatedinfoparentticketopenscannerissuedifficultcaller /passiveagressiveimpatientcaller"icalledearlier"spells outcommonnamecaller hasno ideawhat theyare doingno phonebycomputerresolution:submit idnrequestmercylinkinactivenew hire wasgivenno/insufficientinfomfawhy didtier 1 justspikeparentticketcreatedstudent wasnot givenuserid / did notknow to useepc.useridangrydoctorgeissuenot by thephonewhen callconnectedprintersomeone@'s p1/p1two secsafter postingin that chatnew hiregivenwronginformationvdi notworking"iverestarted"but uptimesays theydidnt"imcallingfor ____""I am callingon behalf ofdoctor.....who is in theother room"importdialog boxin epicvdiissues"justcall3399""you are the__th personive spokentoo aboutthis"queuespikes rightwhen youget backfrom breakdoes notknow callback number/ can i usemy cell?"i just gotback fromleave"HORRENDOUSname spellingmercyconnectdotopen.comnon mercylinkcalling onmercylink line(or vise versa)someoneemails theMTS Alldirectoryasking for helpissueresolvesitselfgoes straightinto issuewithoutgiving nameor callbackSelf submittedticket with noinformation andthe caller wantsit escalatedMymercypatientforwardedto 3399eatingordrinkingtwo mincall, tenmin ticketepicaccesshaving fullconversationwithsomeoneelsecoughs orsneezesor yawnsinto micdid not spelluniquelyspelledname"I only havemy phone/Idont have apersonalcomputer""do youknow why iwas lockedout?"new hirenot givenuseridcaller istaking onspeaker /hard to hearcommonname withreallystrangespellingcommercialclientChromebookselfsubmittedp1/p2'there will be acommand centerfor the upgrade'we are thecommand centersomeonetrying toteams msgor email forIT helpdoes notknow whatidn requestto submitheavybreathingqueue onfire (redandyellow)"I got anewphone""my classstarts in5mins"askes aquestion, getscompletelynon relatedanswertrying toview currentpaystubs onmypay"imcomputerilliterate"calling in foran issuecaller has noidea about

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. random background beeping
  2. does not know how to use their cell phone
  3. spam email
  4. myedu call
  5. "Yes I am driving"
  6. free for tylet only
  7. "click this button" "do i click it?" what did i just say
  8. does not give full number
  9. computer uptime is more than a week
  10. did not know email is now nickname.last
  11. WFH Called in using jabber and have to restart computer
  12. wanting escalation when viable workaround is too inconvenient to them
  13. Cant install citrix on Macos X or windows 7/8/8.1
  14. maintenance issue
  15. onboarding giving out outdated info
  16. parent ticket open
  17. scanner issue
  18. difficult caller / passive agressive
  19. impatient caller
  20. "i called earlier"
  21. spells out common name
  22. caller has no idea what they are doing
  23. no phone by computer
  24. resolution: submit idn request
  25. mercylink inactive
  26. new hire was given no/insufficient info
  27. mfa
  28. why did tier 1 just spike
  29. parent ticket created
  30. student was not given userid / did not know to use epc.userid
  31. angry doctor
  32. ge issue
  33. not by the phone when call connected
  34. printer
  35. someone @'s p1/p1 two secs after posting in that chat
  36. new hire given wrong information
  37. vdi not working
  38. "ive restarted" but uptime says they didnt
  39. "im calling for ____"
  40. "I am calling on behalf of doctor..... who is in the other room"
  41. import dialog box in epic
  42. vdi issues
  43. "just call 3399"
  44. "you are the __th person ive spoken too about this"
  45. queue spikes right when you get back from break
  46. does not know call back number / can i use my cell?
  47. "i just got back from leave"
  48. HORRENDOUS name spelling
  49. mercy connect dot open.com
  50. non mercylink calling on mercylink line (or vise versa)
  51. someone emails the MTS All directory asking for help
  52. issue resolves itself
  53. goes straight into issue without giving name or callback
  54. Self submitted ticket with no information and the caller wants it escalated
  55. Mymercy patient forwarded to 3399
  56. eating or drinking
  57. two min call, ten min ticket
  58. epic access
  59. having full conversation with someone else
  60. coughs or sneezes or yawns into mic
  61. did not spell uniquely spelled name
  62. "I only have my phone/I dont have a personal computer"
  63. "do you know why i was locked out?"
  64. new hire not given userid
  65. caller is taking on speaker / hard to hear
  66. common name with really strange spelling
  67. commercial client
  68. Chromebook
  69. self submitted p1/p2
  70. 'there will be a command center for the upgrade' we are the command center
  71. someone trying to teams msg or email for IT help
  72. does not know what idn request to submit
  73. heavy breathing
  74. queue on fire (red and yellow)
  75. "I got a new phone"
  76. "my class starts in 5mins"
  77. askes a question, gets completely non related answer
  78. trying to view current paystubs on mypay
  79. "im computer illiterate"
  80. calling in for an issue caller has no idea about