(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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new hire given wrong information
Chromebook
"I got a new phone"
"I am calling on behalf of doctor..... who is in the other room"
Mymercy patient forwarded to 3399
import dialog box in epic
"im computer illiterate"
"click this button" "do i click it?" what did i just say
vdi not working
angry doctor
heavy breathing
scanner issue
not by the phone when call connected
goes straight into issue without giving name or callback
no phone by computer
"just call 3399"
epic access
myedu call
"Yes I am driving"
printer
"I only have my phone/I dont have a personal computer"
"ive restarted" but uptime says they didnt
queue on fire (red and yellow)
non mercylink calling on mercylink line (or vise versa)
maintenance issue
mfa
does not give full number
eating or drinking
new hire was given no/insufficient info
calling in for an issue caller has no idea about
vdi issues
having full conversation with someone else
self submitted p1/p2
someone trying to teams msg or email for IT help
queue spikes right when you get back from break
mercylink inactive
did not know email is now nickname.last
Cant install citrix on Macos X or windows 7/8/8.1
'there will be a command center for the upgrade' we are the command center
spam email
"you are the __th person ive spoken too about this"
commercial client
trying to view current paystubs on mypay
onboarding giving out outdated info
new hire not given userid
parent ticket created
"im calling for ____"
does not know what idn request to submit
HORRENDOUS name spelling
did not spell uniquely spelled name
spells out common name
coughs or sneezes or yawns into mic
wanting escalation when viable workaround is too inconvenient to them
caller is taking on speaker / hard to hear
why did tier 1 just spike
impatient caller
common name with really strange spelling
ge issue
someone emails the MTS All directory asking for help
caller has no idea what they are doing
parent ticket open
"my class starts in 5mins"
difficult caller / passive agressive
Self submitted ticket with no information and the caller wants it escalated
"i called earlier"
mercy connect dot open.com
random background beeping
does not know call back number / can i use my cell?
someone @'s p1/p1 two secs after posting in that chat
does not know how to use their cell phone
"do you know why i was locked out?"
askes a question, gets completely non related answer
computer uptime is more than a week
free for tylet only
student was not given userid / did not know to use epc.userid
two min call, ten min ticket
issue resolves itself
resolution: submit idn request
"i just got back from leave"
WFH Called in using jabber and have to restart computer