(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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no phone by computer
trying to view current paystubs on mypay
"im calling for ____"
"I got a new phone"
"im computer illiterate"
someone trying to teams msg or email for IT help
mfa
parent ticket created
"I am calling on behalf of doctor..... who is in the other room"
difficult caller / passive agressive
does not give full number
"I only have my phone/I dont have a personal computer"
onboarding giving out outdated info
vdi issues
angry doctor
"my class starts in 5mins"
ge issue
computer uptime is more than a week
random background beeping
WFH Called in using jabber and have to restart computer
parent ticket open
"you are the __th person ive spoken too about this"
heavy breathing
askes a question, gets completely non related answer
impatient caller
calling in for an issue caller has no idea about
does not know what idn request to submit
new hire given wrong information
not by the phone when call connected
someone @'s p1/p1 two secs after posting in that chat
"ive restarted" but uptime says they didnt
mercylink inactive
caller is taking on speaker / hard to hear
does not know how to use their cell phone
maintenance issue
did not know email is now nickname.last
"i just got back from leave"
self submitted p1/p2
queue spikes right when you get back from break
two min call, ten min ticket
HORRENDOUS name spelling
Cant install citrix on Macos X or windows 7/8/8.1
Mymercy patient forwarded to 3399
myedu call
new hire was given no/insufficient info
scanner issue
"click this button" "do i click it?" what did i just say
Self submitted ticket with no information and the caller wants it escalated
free for tylet only
wanting escalation when viable workaround is too inconvenient to them
"i called earlier"
does not know call back number / can i use my cell?
spells out common name
printer
mercy connect dot open.com
import dialog box in epic
issue resolves itself
vdi not working
did not spell uniquely spelled name
caller has no idea what they are doing
eating or drinking
'there will be a command center for the upgrade' we are the command center
"Yes I am driving"
common name with really strange spelling
goes straight into issue without giving name or callback
"do you know why i was locked out?"
resolution: submit idn request
"just call 3399"
coughs or sneezes or yawns into mic
queue on fire (red and yellow)
why did tier 1 just spike
spam email
student was not given userid / did not know to use epc.userid
non mercylink calling on mercylink line (or vise versa)
someone emails the MTS All directory asking for help
