(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"im computer illiterate"
caller is taking on speaker / hard to hear
does not know how to use their cell phone
heavy breathing
"just call 3399"
"I am calling on behalf of doctor..... who is in the other room"
"I only have my phone/I dont have a personal computer"
askes a question, gets completely non related answer
did not know email is now nickname.last
"ive restarted" but uptime says they didnt
does not know call back number / can i use my cell?
resolution: submit idn request
printer
spells out common name
epic access
wanting escalation when viable workaround is too inconvenient to them
random background beeping
onboarding giving out outdated info
eating or drinking
does not know what idn request to submit
student was not given userid / did not know to use epc.userid
"you are the __th person ive spoken too about this"
does not give full number
'there will be a command center for the upgrade' we are the command center
self submitted p1/p2
not by the phone when call connected
new hire was given no/insufficient info
new hire not given userid
impatient caller
WFH Called in using jabber and have to restart computer
HORRENDOUS name spelling
someone @'s p1/p1 two secs after posting in that chat
angry doctor
vdi not working
trying to view current paystubs on mypay
coughs or sneezes or yawns into mic
"i called earlier"
parent ticket open
Self submitted ticket with no information and the caller wants it escalated
queue spikes right when you get back from break
mfa
caller has no idea what they are doing
"im calling for ____"
"do you know why i was locked out?"
ge issue
"Yes I am driving"
someone trying to teams msg or email for IT help
free for tylet only
two min call, ten min ticket
"I got a new phone"
difficult caller / passive agressive
mercylink inactive
commercial client
import dialog box in epic
"my class starts in 5mins"
Mymercy patient forwarded to 3399
goes straight into issue without giving name or callback
non mercylink calling on mercylink line (or vise versa)
mercy connect dot open.com
having full conversation with someone else
spam email
Cant install citrix on Macos X or windows 7/8/8.1
"i just got back from leave"
scanner issue
maintenance issue
common name with really strange spelling
Chromebook
queue on fire (red and yellow)
myedu call
computer uptime is more than a week
did not spell uniquely spelled name
no phone by computer
someone emails the MTS All directory asking for help
parent ticket created
new hire given wrong information
issue resolves itself
"click this button" "do i click it?" what did i just say
