Guilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositTV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClient willonly seeDr. DaleOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inPet's issue isno longer anemergencyafter O hearsemergency feeClient upsetaboutemergencyfee but won'tdrive to IndyClientupsetabout drop-off appt"Can't you justgive me somepainmeds/antibiotics?Knows morethan youbecause ofGoogleClientbegrudginglypays depositClient wasnever calledwith AntechresultsO NEEDSappt todayfor veryminor issueOnly wants togo to Southbut complainsaboutavailabilityPhone taglasting 3+callsHorriblymispronouncedmed name10+voicemailson onephoneClient askspartner/childto grab theirwalletMed phonevoicemailwith 0helpful infoClient willonly seeDr. JenGuilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositTV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClient willonly seeDr. DaleOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inPet's issue isno longer anemergencyafter O hearsemergency feeClient upsetaboutemergencyfee but won'tdrive to IndyClientupsetabout drop-off appt"Can't you justgive me somepainmeds/antibiotics?Knows morethan youbecause ofGoogleClientbegrudginglypays depositClient wasnever calledwith AntechresultsO NEEDSappt todayfor veryminor issueOnly wants togo to Southbut complainsaboutavailabilityPhone taglasting 3+callsHorriblymispronouncedmed name10+voicemailson onephoneClient askspartner/childto grab theirwalletMed phonevoicemailwith 0helpful infoClient willonly seeDr. Jen

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guilt trips us for not being able to take emergency
  2. Client wants to call later to pay deposit
  3. TV is too loud in the background
  4. Pet hasn't seen a vet in 6+ years
  5. Just now trying to get an appt for serious issue that's been going on for months
  6. Client will only see Dr. Dale
  7. Owner talks to pet while on the phone
  8. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  9. Client wants Antech results that are not in
  10. Pet's issue is no longer an emergency after O hears emergency fee
  11. Client upset about emergency fee but won't drive to Indy
  12. Client upset about drop-off appt
  13. "Can't you just give me some pain meds/antibiotics?
  14. Knows more than you because of Google
  15. Client begrudgingly pays deposit
  16. Client was never called with Antech results
  17. O NEEDS appt today for very minor issue
  18. Only wants to go to South but complains about availability
  19. Phone tag lasting 3+ calls
  20. Horribly mispronounced med name
  21. 10+ voicemails on one phone
  22. Client asks partner/child to grab their wallet
  23. Med phone voicemail with 0 helpful info
  24. Client will only see Dr. Jen