Just now tryingto get an apptfor seriousissue that'sbeen going onfor monthsKnows morethan youbecause ofGoogleClient upsetaboutemergencyfee but won'tdrive to IndyClient askspartner/childto grab theirwalletMed phonevoicemailwith 0helpful infoPhone taglasting 3+callsClient willonly seeDr. DaleO NEEDSappt todayfor veryminor issuePulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inClient wasnever calledwith AntechresultsClient willonly seeDr. JenOnly wants togo to Southbut complainsaboutavailabilityClientbegrudginglypays deposit10+voicemailson onephoneHorriblymispronouncedmed nameClientupsetabout drop-off appt"Can't you justgive me somepainmeds/antibiotics?TV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsPet's issue isno longer anemergencyafter O hearsemergency feeGuilt trips usfor not beingable to takeemergencyOwnertalks to petwhile onthe phoneClientwants tocall later topay depositJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsKnows morethan youbecause ofGoogleClient upsetaboutemergencyfee but won'tdrive to IndyClient askspartner/childto grab theirwalletMed phonevoicemailwith 0helpful infoPhone taglasting 3+callsClient willonly seeDr. DaleO NEEDSappt todayfor veryminor issuePulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inClient wasnever calledwith AntechresultsClient willonly seeDr. JenOnly wants togo to Southbut complainsaboutavailabilityClientbegrudginglypays deposit10+voicemailson onephoneHorriblymispronouncedmed nameClientupsetabout drop-off appt"Can't you justgive me somepainmeds/antibiotics?TV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsPet's issue isno longer anemergencyafter O hearsemergency feeGuilt trips usfor not beingable to takeemergencyOwnertalks to petwhile onthe phoneClientwants tocall later topay deposit

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Just now trying to get an appt for serious issue that's been going on for months
  2. Knows more than you because of Google
  3. Client upset about emergency fee but won't drive to Indy
  4. Client asks partner/child to grab their wallet
  5. Med phone voicemail with 0 helpful info
  6. Phone tag lasting 3+ calls
  7. Client will only see Dr. Dale
  8. O NEEDS appt today for very minor issue
  9. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  10. Client wants Antech results that are not in
  11. Client was never called with Antech results
  12. Client will only see Dr. Jen
  13. Only wants to go to South but complains about availability
  14. Client begrudgingly pays deposit
  15. 10+ voicemails on one phone
  16. Horribly mispronounced med name
  17. Client upset about drop-off appt
  18. "Can't you just give me some pain meds/antibiotics?
  19. TV is too loud in the background
  20. Pet hasn't seen a vet in 6+ years
  21. Pet's issue is no longer an emergency after O hears emergency fee
  22. Guilt trips us for not being able to take emergency
  23. Owner talks to pet while on the phone
  24. Client wants to call later to pay deposit