Client askspartner/childto grab theirwalletClient wasnever calledwith AntechresultsClient upsetaboutemergencyfee but won'tdrive to IndyHorriblymispronouncedmed nameClientbegrudginglypays depositOnly wants togo to Southbut complainsaboutavailabilityO NEEDSappt todayfor veryminor issuePulls the "I'ma nurse" or"my friend isa vet tech"cardJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsTV is tooloud in thebackground"Can't you justgive me somepainmeds/antibiotics?Pet's issue isno longer anemergencyafter O hearsemergency feeClient willonly seeDr. Jen10+voicemailson onephoneMed phonevoicemailwith 0helpful infoOwnertalks to petwhile onthe phonePet hasn'tseen a vetin 6+yearsGuilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositPhone taglasting 3+callsClient willonly seeDr. DaleKnows morethan youbecause ofGoogleClient wantsAntechresults thatare not inClientupsetabout drop-off apptClient askspartner/childto grab theirwalletClient wasnever calledwith AntechresultsClient upsetaboutemergencyfee but won'tdrive to IndyHorriblymispronouncedmed nameClientbegrudginglypays depositOnly wants togo to Southbut complainsaboutavailabilityO NEEDSappt todayfor veryminor issuePulls the "I'ma nurse" or"my friend isa vet tech"cardJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsTV is tooloud in thebackground"Can't you justgive me somepainmeds/antibiotics?Pet's issue isno longer anemergencyafter O hearsemergency feeClient willonly seeDr. Jen10+voicemailson onephoneMed phonevoicemailwith 0helpful infoOwnertalks to petwhile onthe phonePet hasn'tseen a vetin 6+yearsGuilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositPhone taglasting 3+callsClient willonly seeDr. DaleKnows morethan youbecause ofGoogleClient wantsAntechresults thatare not inClientupsetabout drop-off appt

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks partner/child to grab their wallet
  2. Client was never called with Antech results
  3. Client upset about emergency fee but won't drive to Indy
  4. Horribly mispronounced med name
  5. Client begrudgingly pays deposit
  6. Only wants to go to South but complains about availability
  7. O NEEDS appt today for very minor issue
  8. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  9. Just now trying to get an appt for serious issue that's been going on for months
  10. TV is too loud in the background
  11. "Can't you just give me some pain meds/antibiotics?
  12. Pet's issue is no longer an emergency after O hears emergency fee
  13. Client will only see Dr. Jen
  14. 10+ voicemails on one phone
  15. Med phone voicemail with 0 helpful info
  16. Owner talks to pet while on the phone
  17. Pet hasn't seen a vet in 6+ years
  18. Guilt trips us for not being able to take emergency
  19. Client wants to call later to pay deposit
  20. Phone tag lasting 3+ calls
  21. Client will only see Dr. Dale
  22. Knows more than you because of Google
  23. Client wants Antech results that are not in
  24. Client upset about drop-off appt