Client askspartner/childto grab theirwalletKnows morethan youbecause ofGoogleTV is tooloud in thebackgroundPhone taglasting 3+calls10+voicemailson onephoneClientbegrudginglypays depositHorriblymispronouncedmed nameOwnertalks to petwhile onthe phoneOnly wants togo to Southbut complainsaboutavailabilityGuilt trips usfor not beingable to takeemergencyPet's issue isno longer anemergencyafter O hearsemergency feePulls the "I'ma nurse" or"my friend isa vet tech"cardClientupsetabout drop-off apptClient wantsAntechresults thatare not inClient wasnever calledwith AntechresultsMed phonevoicemailwith 0helpful infoPet hasn'tseen a vetin 6+years"Can't you justgive me somepainmeds/antibiotics?Client willonly seeDr. DaleClient willonly seeDr. JenClient upsetaboutemergencyfee but won'tdrive to IndyClientwants tocall later topay depositJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsO NEEDSappt todayfor veryminor issueClient askspartner/childto grab theirwalletKnows morethan youbecause ofGoogleTV is tooloud in thebackgroundPhone taglasting 3+calls10+voicemailson onephoneClientbegrudginglypays depositHorriblymispronouncedmed nameOwnertalks to petwhile onthe phoneOnly wants togo to Southbut complainsaboutavailabilityGuilt trips usfor not beingable to takeemergencyPet's issue isno longer anemergencyafter O hearsemergency feePulls the "I'ma nurse" or"my friend isa vet tech"cardClientupsetabout drop-off apptClient wantsAntechresults thatare not inClient wasnever calledwith AntechresultsMed phonevoicemailwith 0helpful infoPet hasn'tseen a vetin 6+years"Can't you justgive me somepainmeds/antibiotics?Client willonly seeDr. DaleClient willonly seeDr. JenClient upsetaboutemergencyfee but won'tdrive to IndyClientwants tocall later topay depositJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsO NEEDSappt todayfor veryminor issue

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks partner/child to grab their wallet
  2. Knows more than you because of Google
  3. TV is too loud in the background
  4. Phone tag lasting 3+ calls
  5. 10+ voicemails on one phone
  6. Client begrudgingly pays deposit
  7. Horribly mispronounced med name
  8. Owner talks to pet while on the phone
  9. Only wants to go to South but complains about availability
  10. Guilt trips us for not being able to take emergency
  11. Pet's issue is no longer an emergency after O hears emergency fee
  12. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  13. Client upset about drop-off appt
  14. Client wants Antech results that are not in
  15. Client was never called with Antech results
  16. Med phone voicemail with 0 helpful info
  17. Pet hasn't seen a vet in 6+ years
  18. "Can't you just give me some pain meds/antibiotics?
  19. Client will only see Dr. Dale
  20. Client will only see Dr. Jen
  21. Client upset about emergency fee but won't drive to Indy
  22. Client wants to call later to pay deposit
  23. Just now trying to get an appt for serious issue that's been going on for months
  24. O NEEDS appt today for very minor issue