TV is tooloud in thebackgroundPet's issue isno longer anemergencyafter O hearsemergency feePet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inOwnertalks to petwhile onthe phoneClient askspartner/childto grab theirwalletClientupsetabout drop-off apptClient wasnever calledwith AntechresultsClient willonly seeDr. Jen10+voicemailson onephonePhone taglasting 3+callsHorriblymispronouncedmed nameClientwants tocall later topay depositO NEEDSappt todayfor veryminor issueKnows morethan youbecause ofGoogleMed phonevoicemailwith 0helpful infoClient willonly seeDr. DaleGuilt trips usfor not beingable to takeemergencyPulls the "I'ma nurse" or"my friend isa vet tech"cardClient upsetaboutemergencyfee but won'tdrive to IndyOnly wants togo to Southbut complainsaboutavailability"Can't you justgive me somepainmeds/antibiotics?Clientbegrudginglypays depositJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsTV is tooloud in thebackgroundPet's issue isno longer anemergencyafter O hearsemergency feePet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inOwnertalks to petwhile onthe phoneClient askspartner/childto grab theirwalletClientupsetabout drop-off apptClient wasnever calledwith AntechresultsClient willonly seeDr. Jen10+voicemailson onephonePhone taglasting 3+callsHorriblymispronouncedmed nameClientwants tocall later topay depositO NEEDSappt todayfor veryminor issueKnows morethan youbecause ofGoogleMed phonevoicemailwith 0helpful infoClient willonly seeDr. DaleGuilt trips usfor not beingable to takeemergencyPulls the "I'ma nurse" or"my friend isa vet tech"cardClient upsetaboutemergencyfee but won'tdrive to IndyOnly wants togo to Southbut complainsaboutavailability"Can't you justgive me somepainmeds/antibiotics?Clientbegrudginglypays depositJust now tryingto get an apptfor seriousissue that'sbeen going onfor months

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TV is too loud in the background
  2. Pet's issue is no longer an emergency after O hears emergency fee
  3. Pet hasn't seen a vet in 6+ years
  4. Client wants Antech results that are not in
  5. Owner talks to pet while on the phone
  6. Client asks partner/child to grab their wallet
  7. Client upset about drop-off appt
  8. Client was never called with Antech results
  9. Client will only see Dr. Jen
  10. 10+ voicemails on one phone
  11. Phone tag lasting 3+ calls
  12. Horribly mispronounced med name
  13. Client wants to call later to pay deposit
  14. O NEEDS appt today for very minor issue
  15. Knows more than you because of Google
  16. Med phone voicemail with 0 helpful info
  17. Client will only see Dr. Dale
  18. Guilt trips us for not being able to take emergency
  19. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  20. Client upset about emergency fee but won't drive to Indy
  21. Only wants to go to South but complains about availability
  22. "Can't you just give me some pain meds/antibiotics?
  23. Client begrudgingly pays deposit
  24. Just now trying to get an appt for serious issue that's been going on for months