10+voicemailson onephonePhone taglasting 3+callsOnly wants togo to Southbut complainsaboutavailabilityGuilt trips usfor not beingable to takeemergencyClient wantsAntechresults thatare not inClient upsetaboutemergencyfee but won'tdrive to IndyOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardKnows morethan youbecause ofGooglePet hasn'tseen a vetin 6+yearsClient askspartner/childto grab theirwalletJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClientupsetabout drop-off apptO NEEDSappt todayfor veryminor issueMed phonevoicemailwith 0helpful infoClient willonly seeDr. JenClient willonly seeDr. DaleClient wasnever calledwith AntechresultsPet's issue isno longer anemergencyafter O hearsemergency fee"Can't you justgive me somepainmeds/antibiotics?Horriblymispronouncedmed nameClientbegrudginglypays depositTV is tooloud in thebackgroundClientwants tocall later topay deposit10+voicemailson onephonePhone taglasting 3+callsOnly wants togo to Southbut complainsaboutavailabilityGuilt trips usfor not beingable to takeemergencyClient wantsAntechresults thatare not inClient upsetaboutemergencyfee but won'tdrive to IndyOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardKnows morethan youbecause ofGooglePet hasn'tseen a vetin 6+yearsClient askspartner/childto grab theirwalletJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClientupsetabout drop-off apptO NEEDSappt todayfor veryminor issueMed phonevoicemailwith 0helpful infoClient willonly seeDr. JenClient willonly seeDr. DaleClient wasnever calledwith AntechresultsPet's issue isno longer anemergencyafter O hearsemergency fee"Can't you justgive me somepainmeds/antibiotics?Horriblymispronouncedmed nameClientbegrudginglypays depositTV is tooloud in thebackgroundClientwants tocall later topay deposit

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10+ voicemails on one phone
  2. Phone tag lasting 3+ calls
  3. Only wants to go to South but complains about availability
  4. Guilt trips us for not being able to take emergency
  5. Client wants Antech results that are not in
  6. Client upset about emergency fee but won't drive to Indy
  7. Owner talks to pet while on the phone
  8. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  9. Knows more than you because of Google
  10. Pet hasn't seen a vet in 6+ years
  11. Client asks partner/child to grab their wallet
  12. Just now trying to get an appt for serious issue that's been going on for months
  13. Client upset about drop-off appt
  14. O NEEDS appt today for very minor issue
  15. Med phone voicemail with 0 helpful info
  16. Client will only see Dr. Jen
  17. Client will only see Dr. Dale
  18. Client was never called with Antech results
  19. Pet's issue is no longer an emergency after O hears emergency fee
  20. "Can't you just give me some pain meds/antibiotics?
  21. Horribly mispronounced med name
  22. Client begrudgingly pays deposit
  23. TV is too loud in the background
  24. Client wants to call later to pay deposit