Client wasnever calledwith AntechresultsClient willonly seeDr. DaleClient willonly seeDr. JenPulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inMed phonevoicemailwith 0helpful infoGuilt trips usfor not beingable to takeemergencyClient upsetaboutemergencyfee but won'tdrive to IndyOnly wants togo to Southbut complainsaboutavailabilityClientbegrudginglypays depositTV is tooloud in thebackgroundOwnertalks to petwhile onthe phoneKnows morethan youbecause ofGoogle10+voicemailson onephoneHorriblymispronouncedmed namePet's issue isno longer anemergencyafter O hearsemergency feeClientupsetabout drop-off apptJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsO NEEDSappt todayfor veryminor issue"Can't you justgive me somepainmeds/antibiotics?Clientwants tocall later topay depositClient askspartner/childto grab theirwalletPet hasn'tseen a vetin 6+yearsPhone taglasting 3+callsClient wasnever calledwith AntechresultsClient willonly seeDr. DaleClient willonly seeDr. JenPulls the "I'ma nurse" or"my friend isa vet tech"cardClient wantsAntechresults thatare not inMed phonevoicemailwith 0helpful infoGuilt trips usfor not beingable to takeemergencyClient upsetaboutemergencyfee but won'tdrive to IndyOnly wants togo to Southbut complainsaboutavailabilityClientbegrudginglypays depositTV is tooloud in thebackgroundOwnertalks to petwhile onthe phoneKnows morethan youbecause ofGoogle10+voicemailson onephoneHorriblymispronouncedmed namePet's issue isno longer anemergencyafter O hearsemergency feeClientupsetabout drop-off apptJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsO NEEDSappt todayfor veryminor issue"Can't you justgive me somepainmeds/antibiotics?Clientwants tocall later topay depositClient askspartner/childto grab theirwalletPet hasn'tseen a vetin 6+yearsPhone taglasting 3+calls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client was never called with Antech results
  2. Client will only see Dr. Dale
  3. Client will only see Dr. Jen
  4. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  5. Client wants Antech results that are not in
  6. Med phone voicemail with 0 helpful info
  7. Guilt trips us for not being able to take emergency
  8. Client upset about emergency fee but won't drive to Indy
  9. Only wants to go to South but complains about availability
  10. Client begrudgingly pays deposit
  11. TV is too loud in the background
  12. Owner talks to pet while on the phone
  13. Knows more than you because of Google
  14. 10+ voicemails on one phone
  15. Horribly mispronounced med name
  16. Pet's issue is no longer an emergency after O hears emergency fee
  17. Client upset about drop-off appt
  18. Just now trying to get an appt for serious issue that's been going on for months
  19. O NEEDS appt today for very minor issue
  20. "Can't you just give me some pain meds/antibiotics?
  21. Client wants to call later to pay deposit
  22. Client asks partner/child to grab their wallet
  23. Pet hasn't seen a vet in 6+ years
  24. Phone tag lasting 3+ calls