Clientwants tocall later topay deposit10+voicemailson onephoneClient wasnever calledwith AntechresultsO NEEDSappt todayfor veryminor issueJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsOnly wants togo to Southbut complainsaboutavailabilityClient askspartner/childto grab theirwalletPhone taglasting 3+callsMed phonevoicemailwith 0helpful infoGuilt trips usfor not beingable to takeemergencyPet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inHorriblymispronouncedmed namePet's issue isno longer anemergencyafter O hearsemergency fee"Can't you justgive me somepainmeds/antibiotics?Clientbegrudginglypays depositClientupsetabout drop-off apptOwnertalks to petwhile onthe phoneKnows morethan youbecause ofGoogleClient willonly seeDr. DaleTV is tooloud in thebackgroundClient upsetaboutemergencyfee but won'tdrive to IndyPulls the "I'ma nurse" or"my friend isa vet tech"cardClient willonly seeDr. JenClientwants tocall later topay deposit10+voicemailson onephoneClient wasnever calledwith AntechresultsO NEEDSappt todayfor veryminor issueJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsOnly wants togo to Southbut complainsaboutavailabilityClient askspartner/childto grab theirwalletPhone taglasting 3+callsMed phonevoicemailwith 0helpful infoGuilt trips usfor not beingable to takeemergencyPet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inHorriblymispronouncedmed namePet's issue isno longer anemergencyafter O hearsemergency fee"Can't you justgive me somepainmeds/antibiotics?Clientbegrudginglypays depositClientupsetabout drop-off apptOwnertalks to petwhile onthe phoneKnows morethan youbecause ofGoogleClient willonly seeDr. DaleTV is tooloud in thebackgroundClient upsetaboutemergencyfee but won'tdrive to IndyPulls the "I'ma nurse" or"my friend isa vet tech"cardClient willonly seeDr. Jen

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client wants to call later to pay deposit
  2. 10+ voicemails on one phone
  3. Client was never called with Antech results
  4. O NEEDS appt today for very minor issue
  5. Just now trying to get an appt for serious issue that's been going on for months
  6. Only wants to go to South but complains about availability
  7. Client asks partner/child to grab their wallet
  8. Phone tag lasting 3+ calls
  9. Med phone voicemail with 0 helpful info
  10. Guilt trips us for not being able to take emergency
  11. Pet hasn't seen a vet in 6+ years
  12. Client wants Antech results that are not in
  13. Horribly mispronounced med name
  14. Pet's issue is no longer an emergency after O hears emergency fee
  15. "Can't you just give me some pain meds/antibiotics?
  16. Client begrudgingly pays deposit
  17. Client upset about drop-off appt
  18. Owner talks to pet while on the phone
  19. Knows more than you because of Google
  20. Client will only see Dr. Dale
  21. TV is too loud in the background
  22. Client upset about emergency fee but won't drive to Indy
  23. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  24. Client will only see Dr. Jen