Clientupsetabout drop-off apptJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsKnows morethan youbecause ofGooglePulls the "I'ma nurse" or"my friend isa vet tech"cardPet hasn'tseen a vetin 6+yearsGuilt trips usfor not beingable to takeemergencyClient wasnever calledwith AntechresultsHorriblymispronouncedmed name10+voicemailson onephoneClient willonly seeDr. DaleOnly wants togo to Southbut complainsaboutavailabilityClientwants tocall later topay depositClientbegrudginglypays deposit"Can't you justgive me somepainmeds/antibiotics?Client upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. JenMed phonevoicemailwith 0helpful infoClient wantsAntechresults thatare not inTV is tooloud in thebackgroundPet's issue isno longer anemergencyafter O hearsemergency feeClient askspartner/childto grab theirwalletOwnertalks to petwhile onthe phonePhone taglasting 3+callsO NEEDSappt todayfor veryminor issueClientupsetabout drop-off apptJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsKnows morethan youbecause ofGooglePulls the "I'ma nurse" or"my friend isa vet tech"cardPet hasn'tseen a vetin 6+yearsGuilt trips usfor not beingable to takeemergencyClient wasnever calledwith AntechresultsHorriblymispronouncedmed name10+voicemailson onephoneClient willonly seeDr. DaleOnly wants togo to Southbut complainsaboutavailabilityClientwants tocall later topay depositClientbegrudginglypays deposit"Can't you justgive me somepainmeds/antibiotics?Client upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. JenMed phonevoicemailwith 0helpful infoClient wantsAntechresults thatare not inTV is tooloud in thebackgroundPet's issue isno longer anemergencyafter O hearsemergency feeClient askspartner/childto grab theirwalletOwnertalks to petwhile onthe phonePhone taglasting 3+callsO NEEDSappt todayfor veryminor issue

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client upset about drop-off appt
  2. Just now trying to get an appt for serious issue that's been going on for months
  3. Knows more than you because of Google
  4. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  5. Pet hasn't seen a vet in 6+ years
  6. Guilt trips us for not being able to take emergency
  7. Client was never called with Antech results
  8. Horribly mispronounced med name
  9. 10+ voicemails on one phone
  10. Client will only see Dr. Dale
  11. Only wants to go to South but complains about availability
  12. Client wants to call later to pay deposit
  13. Client begrudgingly pays deposit
  14. "Can't you just give me some pain meds/antibiotics?
  15. Client upset about emergency fee but won't drive to Indy
  16. Client will only see Dr. Jen
  17. Med phone voicemail with 0 helpful info
  18. Client wants Antech results that are not in
  19. TV is too loud in the background
  20. Pet's issue is no longer an emergency after O hears emergency fee
  21. Client asks partner/child to grab their wallet
  22. Owner talks to pet while on the phone
  23. Phone tag lasting 3+ calls
  24. O NEEDS appt today for very minor issue