Clientbegrudginglypays depositO NEEDSappt todayfor veryminor issueOnly wants togo to Southbut complainsaboutavailabilityTV is tooloud in thebackgroundOwnertalks to petwhile onthe phoneClient upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. DalePet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inClient askspartner/childto grab theirwalletPet's issue isno longer anemergencyafter O hearsemergency feeJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClient willonly seeDr. JenKnows morethan youbecause ofGoogleGuilt trips usfor not beingable to takeemergencyPhone taglasting 3+calls10+voicemailson onephonePulls the "I'ma nurse" or"my friend isa vet tech"card"Can't you justgive me somepainmeds/antibiotics?Clientupsetabout drop-off apptClient wasnever calledwith AntechresultsClientwants tocall later topay depositMed phonevoicemailwith 0helpful infoHorriblymispronouncedmed nameClientbegrudginglypays depositO NEEDSappt todayfor veryminor issueOnly wants togo to Southbut complainsaboutavailabilityTV is tooloud in thebackgroundOwnertalks to petwhile onthe phoneClient upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. DalePet hasn'tseen a vetin 6+yearsClient wantsAntechresults thatare not inClient askspartner/childto grab theirwalletPet's issue isno longer anemergencyafter O hearsemergency feeJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsClient willonly seeDr. JenKnows morethan youbecause ofGoogleGuilt trips usfor not beingable to takeemergencyPhone taglasting 3+calls10+voicemailson onephonePulls the "I'ma nurse" or"my friend isa vet tech"card"Can't you justgive me somepainmeds/antibiotics?Clientupsetabout drop-off apptClient wasnever calledwith AntechresultsClientwants tocall later topay depositMed phonevoicemailwith 0helpful infoHorriblymispronouncedmed name

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client begrudgingly pays deposit
  2. O NEEDS appt today for very minor issue
  3. Only wants to go to South but complains about availability
  4. TV is too loud in the background
  5. Owner talks to pet while on the phone
  6. Client upset about emergency fee but won't drive to Indy
  7. Client will only see Dr. Dale
  8. Pet hasn't seen a vet in 6+ years
  9. Client wants Antech results that are not in
  10. Client asks partner/child to grab their wallet
  11. Pet's issue is no longer an emergency after O hears emergency fee
  12. Just now trying to get an appt for serious issue that's been going on for months
  13. Client will only see Dr. Jen
  14. Knows more than you because of Google
  15. Guilt trips us for not being able to take emergency
  16. Phone tag lasting 3+ calls
  17. 10+ voicemails on one phone
  18. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  19. "Can't you just give me some pain meds/antibiotics?
  20. Client upset about drop-off appt
  21. Client was never called with Antech results
  22. Client wants to call later to pay deposit
  23. Med phone voicemail with 0 helpful info
  24. Horribly mispronounced med name