Pet's issue isno longer anemergencyafter O hearsemergency feePhone taglasting 3+callsClient willonly seeDr. JenClient wantsAntechresults thatare not in"Can't you justgive me somepainmeds/antibiotics?Med phonevoicemailwith 0helpful infoClient upsetaboutemergencyfee but won'tdrive to IndyClientupsetabout drop-off apptOwnertalks to petwhile onthe phoneClient wasnever calledwith AntechresultsGuilt trips usfor not beingable to takeemergencyClientbegrudginglypays depositO NEEDSappt todayfor veryminor issueClientwants tocall later topay depositClient willonly seeDr. DalePulls the "I'ma nurse" or"my friend isa vet tech"cardJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsHorriblymispronouncedmed nameKnows morethan youbecause ofGooglePet hasn'tseen a vetin 6+yearsClient askspartner/childto grab theirwalletTV is tooloud in thebackground10+voicemailson onephoneOnly wants togo to Southbut complainsaboutavailabilityPet's issue isno longer anemergencyafter O hearsemergency feePhone taglasting 3+callsClient willonly seeDr. JenClient wantsAntechresults thatare not in"Can't you justgive me somepainmeds/antibiotics?Med phonevoicemailwith 0helpful infoClient upsetaboutemergencyfee but won'tdrive to IndyClientupsetabout drop-off apptOwnertalks to petwhile onthe phoneClient wasnever calledwith AntechresultsGuilt trips usfor not beingable to takeemergencyClientbegrudginglypays depositO NEEDSappt todayfor veryminor issueClientwants tocall later topay depositClient willonly seeDr. DalePulls the "I'ma nurse" or"my friend isa vet tech"cardJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsHorriblymispronouncedmed nameKnows morethan youbecause ofGooglePet hasn'tseen a vetin 6+yearsClient askspartner/childto grab theirwalletTV is tooloud in thebackground10+voicemailson onephoneOnly wants togo to Southbut complainsaboutavailability

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pet's issue is no longer an emergency after O hears emergency fee
  2. Phone tag lasting 3+ calls
  3. Client will only see Dr. Jen
  4. Client wants Antech results that are not in
  5. "Can't you just give me some pain meds/antibiotics?
  6. Med phone voicemail with 0 helpful info
  7. Client upset about emergency fee but won't drive to Indy
  8. Client upset about drop-off appt
  9. Owner talks to pet while on the phone
  10. Client was never called with Antech results
  11. Guilt trips us for not being able to take emergency
  12. Client begrudgingly pays deposit
  13. O NEEDS appt today for very minor issue
  14. Client wants to call later to pay deposit
  15. Client will only see Dr. Dale
  16. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  17. Just now trying to get an appt for serious issue that's been going on for months
  18. Horribly mispronounced med name
  19. Knows more than you because of Google
  20. Pet hasn't seen a vet in 6+ years
  21. Client asks partner/child to grab their wallet
  22. TV is too loud in the background
  23. 10+ voicemails on one phone
  24. Only wants to go to South but complains about availability