Horriblymispronouncedmed nameClientbegrudginglypays depositOnly wants togo to Southbut complainsaboutavailabilityMed phonevoicemailwith 0helpful infoClientupsetabout drop-off apptClient wasnever calledwith AntechresultsClient wantsAntechresults thatare not inO NEEDSappt todayfor veryminor issue"Can't you justgive me somepainmeds/antibiotics?10+voicemailson onephoneClient askspartner/childto grab theirwalletPet hasn'tseen a vetin 6+yearsKnows morethan youbecause ofGoogleTV is tooloud in thebackgroundClient willonly seeDr. JenJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsGuilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositPhone taglasting 3+callsOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardClient upsetaboutemergencyfee but won'tdrive to IndyPet's issue isno longer anemergencyafter O hearsemergency feeClient willonly seeDr. DaleHorriblymispronouncedmed nameClientbegrudginglypays depositOnly wants togo to Southbut complainsaboutavailabilityMed phonevoicemailwith 0helpful infoClientupsetabout drop-off apptClient wasnever calledwith AntechresultsClient wantsAntechresults thatare not inO NEEDSappt todayfor veryminor issue"Can't you justgive me somepainmeds/antibiotics?10+voicemailson onephoneClient askspartner/childto grab theirwalletPet hasn'tseen a vetin 6+yearsKnows morethan youbecause ofGoogleTV is tooloud in thebackgroundClient willonly seeDr. JenJust now tryingto get an apptfor seriousissue that'sbeen going onfor monthsGuilt trips usfor not beingable to takeemergencyClientwants tocall later topay depositPhone taglasting 3+callsOwnertalks to petwhile onthe phonePulls the "I'ma nurse" or"my friend isa vet tech"cardClient upsetaboutemergencyfee but won'tdrive to IndyPet's issue isno longer anemergencyafter O hearsemergency feeClient willonly seeDr. Dale

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Horribly mispronounced med name
  2. Client begrudgingly pays deposit
  3. Only wants to go to South but complains about availability
  4. Med phone voicemail with 0 helpful info
  5. Client upset about drop-off appt
  6. Client was never called with Antech results
  7. Client wants Antech results that are not in
  8. O NEEDS appt today for very minor issue
  9. "Can't you just give me some pain meds/antibiotics?
  10. 10+ voicemails on one phone
  11. Client asks partner/child to grab their wallet
  12. Pet hasn't seen a vet in 6+ years
  13. Knows more than you because of Google
  14. TV is too loud in the background
  15. Client will only see Dr. Jen
  16. Just now trying to get an appt for serious issue that's been going on for months
  17. Guilt trips us for not being able to take emergency
  18. Client wants to call later to pay deposit
  19. Phone tag lasting 3+ calls
  20. Owner talks to pet while on the phone
  21. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  22. Client upset about emergency fee but won't drive to Indy
  23. Pet's issue is no longer an emergency after O hears emergency fee
  24. Client will only see Dr. Dale