Guilt trips usfor not beingable to takeemergencyClient askspartner/childto grab theirwalletClient upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. DaleClientupsetabout drop-off apptHorriblymispronouncedmed nameOnly wants togo to Southbut complainsaboutavailabilityPulls the "I'ma nurse" or"my friend isa vet tech"cardOwnertalks to petwhile onthe phonePhone taglasting 3+callsMed phonevoicemailwith 0helpful infoClient wasnever calledwith Antechresults"Can't you justgive me somepainmeds/antibiotics?Knows morethan youbecause ofGoogleTV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsO NEEDSappt todayfor veryminor issueClient willonly seeDr. JenJust now tryingto get an apptfor seriousissue that'sbeen going onfor months10+voicemailson onephonePet's issue isno longer anemergencyafter O hearsemergency feeClientbegrudginglypays depositClientwants tocall later topay depositClient wantsAntechresults thatare not inGuilt trips usfor not beingable to takeemergencyClient askspartner/childto grab theirwalletClient upsetaboutemergencyfee but won'tdrive to IndyClient willonly seeDr. DaleClientupsetabout drop-off apptHorriblymispronouncedmed nameOnly wants togo to Southbut complainsaboutavailabilityPulls the "I'ma nurse" or"my friend isa vet tech"cardOwnertalks to petwhile onthe phonePhone taglasting 3+callsMed phonevoicemailwith 0helpful infoClient wasnever calledwith Antechresults"Can't you justgive me somepainmeds/antibiotics?Knows morethan youbecause ofGoogleTV is tooloud in thebackgroundPet hasn'tseen a vetin 6+yearsO NEEDSappt todayfor veryminor issueClient willonly seeDr. JenJust now tryingto get an apptfor seriousissue that'sbeen going onfor months10+voicemailson onephonePet's issue isno longer anemergencyafter O hearsemergency feeClientbegrudginglypays depositClientwants tocall later topay depositClient wantsAntechresults thatare not in

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guilt trips us for not being able to take emergency
  2. Client asks partner/child to grab their wallet
  3. Client upset about emergency fee but won't drive to Indy
  4. Client will only see Dr. Dale
  5. Client upset about drop-off appt
  6. Horribly mispronounced med name
  7. Only wants to go to South but complains about availability
  8. Pulls the "I'm a nurse" or "my friend is a vet tech" card
  9. Owner talks to pet while on the phone
  10. Phone tag lasting 3+ calls
  11. Med phone voicemail with 0 helpful info
  12. Client was never called with Antech results
  13. "Can't you just give me some pain meds/antibiotics?
  14. Knows more than you because of Google
  15. TV is too loud in the background
  16. Pet hasn't seen a vet in 6+ years
  17. O NEEDS appt today for very minor issue
  18. Client will only see Dr. Jen
  19. Just now trying to get an appt for serious issue that's been going on for months
  20. 10+ voicemails on one phone
  21. Pet's issue is no longer an emergency after O hears emergency fee
  22. Client begrudgingly pays deposit
  23. Client wants to call later to pay deposit
  24. Client wants Antech results that are not in