(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You were being authentic - being yourself
Saw you empowering your customer
Caught you saying "please" and "thank you"
Went out of your way to help a team member
Being sensitive and understanding
Reinforced success to your customer
Really listened to that customer's needs
Greeted customer with enthusiasm
Understand differences - issues our customers may have
Being a team player
Being somebody who makes everybody feel like somebody
Celebrate efforts done by customer
Acknowledged customer successes
Appreciate contributions from others
Did what you said you would do
Treat folks the way they want to be treated
You were courteous above & beyond
Being kind, predictable and approachable (smile on your face)
Went out of the way to be courteous
Used eye contact when addressed customer
Made me feel valued & important
Smiling on the phone while talking with a customer
