(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Smiling on the phone while talking with a customer
Really listened to that customer's needs
Saw you empowering your customer
You were courteous above & beyond
Used eye contact when addressed customer
Positive tone and body language
Appreciate contributions from others
You were being authentic - being yourself
Acknowledged customer successes
Celebrate efforts done by customer
Being kind, predictable and approachable (smile on your face)
Went out of the way to be courteous
Being a team player
Went out of your way to help a team member
Being somebody who makes everybody feel like somebody
Caught you saying "please" and "thank you"
Introduced yourself/ used customer's name
Being sensitive and understanding
Made me feel valued & important
Reinforced success to your customer
Greeted customer with enthusiasm
Understand differences - issues our customers may have
