(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Being somebody who makes everybody feel like somebody
Did what you said you would do
Made me feel valued & important
Appreciate contributions from others
Used eye contact when addressed customer
Went out of your way to help a team member
Smiling on the phone while talking with a customer
Greeted customer with enthusiasm
Positive tone and body language
Being a team player
Understand differences - issues our customers may have
Saw you empowering your customer
Went out of the way to be courteous
Introduced yourself/ used customer's name
Caught you saying "please" and "thank you"
Being sensitive and understanding
Really listened to that customer's needs
Being kind, predictable and approachable (smile on your face)
