(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Celebrate efforts done by customer
Saw you empowering your customer
Went out of your way to help a team member
Used eye contact when addressed customer
Positive tone and body language
You were courteous above & beyond
Appreciate contributions from others
Being somebody who makes everybody feel like somebody
Reinforced success to your customer
Smiling on the phone while talking with a customer
Made me feel valued & important
Understand differences - issues our customers may have
Treat folks the way they want to be treated
You were being authentic - being yourself
Introduced yourself/ used customer's name
Being kind, predictable and approachable (smile on your face)
