¯\_(ツ)_/¯'s in thechat"you are the__th personive spokentoo aboutthis"calledcso /managercalling in foran issuecaller has noidea aboutresolution:submit idnrequestuser endscall butdoesnthang up callstudent wasnot givenuserid / did notknow to useepc.useriddid not spelluniquelyspelledname"click thisbutton" "do iclick it?"what did ijust say"iverestarted"but uptimesays theydidntangrydoctorcitrix onpersonalcomputerdifficultcaller /passiveagressivecommercialclientsomeoneemails theMTS Alldirectoryasking for helpissueresolvesitself / callerrsolved itimportdialog boxin epicepicaccessmercylinkinactiveChromebook /Cant installcitrix on MacosX or windows7/8/8.1needs drivemapped butdoes notknow drivelocationdid not knowemail is nownickname.lastdoes notknow whatidn requestto submittrying toview currentpaystubs onmypayis or says"imcomputerilliterate"having fullconversationwithsomeoneelserandombackgroundbeepingreadysetaskes aquestion, getscompletelynon relatedanswermyeducallparentticketcreated /postedtwo mincall, tenmin ticketHORRENDOUSname spellingeatingordrinkinggeissuequeue onfire (redandyellow)does notgive fullnumbertylercomplainscaller hasno ideawhat theyare doing"I got anewphone"mfa"I only havemy phone/Idont have apersonalcomputer"why didtier 1 justspikeheavybreathingdoes notknow callback number/ can i usemy cell?"youare sosmart"someone@'s p1/p1two secsafter postingin that chatcallercannotdescribethe issuesomeonetrying toteams msgor email forIT helpnon mercylinkcalling onmercylink line(or vise versa)scannerissuefree fortyletonly"imcallingfor ____"no phonebycomputerMelodilurkingin chatmaintenanceissue"my classstarts in5mins""Yes Iamdriving"caller hasnot ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputerselfsubmittedp1/p2new hiregivenwronginformationimpatientcallercoughs orsneezesor yawnsinto mic"do youknow why iwas lockedout?"givesname/callbacktoo quicklycomputeruptime ismore thana weeknot by thephonewhen callconnectedprinter"I am callingon behalf ofdoctor.....who is in theother room"goes straightinto issuewithoutgiving nameor callbackvdi notworkingnew hirenot givenuserid"i just gotback fromleave"mercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themothercoworkershaving loudconversation inthe background"need helpwith anythingelse?" "no ijust want thisfixed"rightfaxmissingdoes notknow howto use theircell phoneresconnect/ mtshostingcommonname withreallystrangespellingMymercypatientforwardedto 3399"icalledearlier"caller istaking onspeaker /hard to hearnew hire wasgivenno/insufficientinfospamemailonboardinggiving outoutdatedinfoSelf submittedticket with noinformation andthe caller wantsit escalated"justcall3399"kidshollering inbackgroundqueuespikes rightwhen youget backfrom breakvdiissuesspells outcommonname¯\_(ツ)_/¯'s in thechat"you are the__th personive spokentoo aboutthis"calledcso /managercalling in foran issuecaller has noidea aboutresolution:submit idnrequestuser endscall butdoesnthang up callstudent wasnot givenuserid / did notknow to useepc.useriddid not spelluniquelyspelledname"click thisbutton" "do iclick it?"what did ijust say"iverestarted"but uptimesays theydidntangrydoctorcitrix onpersonalcomputerdifficultcaller /passiveagressivecommercialclientsomeoneemails theMTS Alldirectoryasking for helpissueresolvesitself / callerrsolved itimportdialog boxin epicepicaccessmercylinkinactiveChromebook /Cant installcitrix on MacosX or windows7/8/8.1needs drivemapped butdoes notknow drivelocationdid not knowemail is nownickname.lastdoes notknow whatidn requestto submittrying toview currentpaystubs onmypayis or says"imcomputerilliterate"having fullconversationwithsomeoneelserandombackgroundbeepingreadysetaskes aquestion, getscompletelynon relatedanswermyeducallparentticketcreated /postedtwo mincall, tenmin ticketHORRENDOUSname spellingeatingordrinkinggeissuequeue onfire (redandyellow)does notgive fullnumbertylercomplainscaller hasno ideawhat theyare doing"I got anewphone"mfa"I only havemy phone/Idont have apersonalcomputer"why didtier 1 justspikeheavybreathingdoes notknow callback number/ can i usemy cell?"youare sosmart"someone@'s p1/p1two secsafter postingin that chatcallercannotdescribethe issuesomeonetrying toteams msgor email forIT helpnon mercylinkcalling onmercylink line(or vise versa)scannerissuefree fortyletonly"imcallingfor ____"no phonebycomputerMelodilurkingin chatmaintenanceissue"my classstarts in5mins""Yes Iamdriving"caller hasnot ideawhat theyare doingWFH Calledin usingjabber andhave to restartcomputerselfsubmittedp1/p2new hiregivenwronginformationimpatientcallercoughs orsneezesor yawnsinto mic"do youknow why iwas lockedout?"givesname/callbacktoo quicklycomputeruptime ismore thana weeknot by thephonewhen callconnectedprinter"I am callingon behalf ofdoctor.....who is in theother room"goes straightinto issuewithoutgiving nameor callbackvdi notworkingnew hirenot givenuserid"i just gotback fromleave"mercyconnectdotopen.comwantingescalation whenviableworkaround istoo inconvenientto themothercoworkershaving loudconversation inthe background"need helpwith anythingelse?" "no ijust want thisfixed"rightfaxmissingdoes notknow howto use theircell phoneresconnect/ mtshostingcommonname withreallystrangespellingMymercypatientforwardedto 3399"icalledearlier"caller istaking onspeaker /hard to hearnew hire wasgivenno/insufficientinfospamemailonboardinggiving outoutdatedinfoSelf submittedticket with noinformation andthe caller wantsit escalated"justcall3399"kidshollering inbackgroundqueuespikes rightwhen youget backfrom breakvdiissuesspells outcommonname

SERVICE CENTER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ¯\_(ツ)_/¯'s in the chat
  2. "you are the __th person ive spoken too about this"
  3. called cso / manager
  4. calling in for an issue caller has no idea about
  5. resolution: submit idn request
  6. user ends call but doesnt hang up call
  7. student was not given userid / did not know to use epc.userid
  8. did not spell uniquely spelled name
  9. "click this button" "do i click it?" what did i just say
  10. "ive restarted" but uptime says they didnt
  11. angry doctor
  12. citrix on personal computer
  13. difficult caller / passive agressive
  14. commercial client
  15. someone emails the MTS All directory asking for help
  16. issue resolves itself / caller rsolved it
  17. import dialog box in epic
  18. epic access
  19. mercylink inactive
  20. Chromebook / Cant install citrix on Macos X or windows 7/8/8.1
  21. needs drive mapped but does not know drive location
  22. did not know email is now nickname.last
  23. does not know what idn request to submit
  24. trying to view current paystubs on mypay
  25. is or says "im computer illiterate"
  26. having full conversation with someone else
  27. random background beeping
  28. readyset
  29. askes a question, gets completely non related answer
  30. myedu call
  31. parent ticket created / posted
  32. two min call, ten min ticket
  33. HORRENDOUS name spelling
  34. eating or drinking
  35. ge issue
  36. queue on fire (red and yellow)
  37. does not give full number
  38. tyler complains
  39. caller has no idea what they are doing
  40. "I got a new phone"
  41. mfa
  42. "I only have my phone/I dont have a personal computer"
  43. why did tier 1 just spike
  44. heavy breathing
  45. does not know call back number / can i use my cell?
  46. "you are so smart"
  47. someone @'s p1/p1 two secs after posting in that chat
  48. caller cannot describe the issue
  49. someone trying to teams msg or email for IT help
  50. non mercylink calling on mercylink line (or vise versa)
  51. scanner issue
  52. free for tylet only
  53. "im calling for ____"
  54. no phone by computer
  55. Melodi lurking in chat
  56. maintenance issue
  57. "my class starts in 5mins"
  58. "Yes I am driving"
  59. caller has not idea what they are doing
  60. WFH Called in using jabber and have to restart computer
  61. self submitted p1/p2
  62. new hire given wrong information
  63. impatient caller
  64. coughs or sneezes or yawns into mic
  65. "do you know why i was locked out?"
  66. gives name/callback too quickly
  67. computer uptime is more than a week
  68. not by the phone when call connected
  69. printer
  70. "I am calling on behalf of doctor..... who is in the other room"
  71. goes straight into issue without giving name or callback
  72. vdi not working
  73. new hire not given userid
  74. "i just got back from leave"
  75. mercy connect dot open.com
  76. wanting escalation when viable workaround is too inconvenient to them
  77. other coworkers having loud conversation in the background
  78. "need help with anything else?" "no i just want this fixed"
  79. rightfax missing
  80. does not know how to use their cell phone
  81. resconnect / mts hosting
  82. common name with really strange spelling
  83. Mymercy patient forwarded to 3399
  84. "i called earlier"
  85. caller is taking on speaker / hard to hear
  86. new hire was given no/insufficient info
  87. spam email
  88. onboarding giving out outdated info
  89. Self submitted ticket with no information and the caller wants it escalated
  90. "just call 3399"
  91. kids hollering in background
  92. queue spikes right when you get back from break
  93. vdi issues
  94. spells out common name