(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MANDATORY ACCOUNT REVIEW
Mandatory account review
PROBING QUESTIONS
Recap
Preference Name
test call
BRANDED THE CALL
ENGAGED WITH CUSTOMER
IRIS USED
EMPATHY USED
Probing questions
copilot
POSITIVE VERIBIAGE
COPLIOT
OWNERSHIP OF THE CALL
NAME USED
minimize dead air
moved forward with permission
AUTHENTICATION COMPLETED
call control
provided next steps
Positive verbiage
MINIMIZE DEAD AIR
PROVIDED THE NEXT STEPS
CALL CONTROL
Iris used
TEST CALL
SELF HELP EHH
PREFERENCE NAME
Authentication completed
Recap
ownership of call
Call tracker completed
Self help EHH sent
Backoffice instead of leadership verbiage
RECAP
ARM
Branded closing
Arm
Acknowledge through out the call with positive phrases