RestartResolvedProblemInstallPrinter orPrinterIssueDamewareinto user'slaptop that'son VPNCR system"not workingand mymeeting isright now!"User'sWinVeris out ofdatePower cordunpluggedfrom desktopor monitorClose a ticketHelpdeskshouldhave butsent it to usSoluminaproblemsEdge -Delete"user data"folderIT"emergency"that needs tobe resolvedtodayForgotRSAPINWiFiProblemUSBneedsto bewhitelistedSame userSame dayDifferentproblemForgotNetworkPasswordHaveUser do aHardRestartOn thephone witha user forover 15 minCallback-NoanswerTeamsIssueTechAurafixed itOutlookIssueNetworkDriveIssueBlueCarpetPower-cycleDockRestartResolvedProblemInstallPrinter orPrinterIssueDamewareinto user'slaptop that'son VPNCR system"not workingand mymeeting isright now!"User'sWinVeris out ofdatePower cordunpluggedfrom desktopor monitorClose a ticketHelpdeskshouldhave butsent it to usSoluminaproblemsEdge -Delete"user data"folderIT"emergency"that needs tobe resolvedtodayForgotRSAPINWiFiProblemUSBneedsto bewhitelistedSame userSame dayDifferentproblemForgotNetworkPasswordHaveUser do aHardRestartOn thephone witha user forover 15 minCallback-NoanswerTeamsIssueTechAurafixed itOutlookIssueNetworkDriveIssueBlueCarpetPower-cycleDock

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restart Resolved Problem
  2. Install Printer or Printer Issue
  3. Dameware into user's laptop that's on VPN
  4. CR system "not working and my meeting is right now!"
  5. User's WinVer is out of date
  6. Power cord unplugged from desktop or monitor
  7. Close a ticket Helpdesk should have but sent it to us
  8. Solumina problems
  9. Edge - Delete "user data" folder
  10. IT "emergency" that needs to be resolved today
  11. Forgot RSA PIN
  12. WiFi Problem
  13. USB needs to be whitelisted
  14. Same user Same day Different problem
  15. Forgot Network Password
  16. Have User do a Hard Restart
  17. On the phone with a user for over 15 min
  18. Callback- No answer
  19. Teams Issue
  20. Tech Aura fixed it
  21. Outlook Issue
  22. Network Drive Issue
  23. Blue Carpet
  24. Power- cycle Dock