ForgotRSAPINUser'sWinVeris out ofdateWiFiProblemPower cordunpluggedfrom desktopor monitorEdge -Delete"user data"folderNetworkDriveIssuePower-cycleDockOn thephone witha user forover 15 minIT"emergency"that needs tobe resolvedtodayTeamsIssueSoluminaproblemsRestartResolvedProblemTechAurafixed itSame userSame dayDifferentproblemClose a ticketHelpdeskshouldhave butsent it to usCR system"not workingand mymeeting isright now!"HaveUser do aHardRestartDamewareinto user'slaptop that'son VPNBlueCarpetForgotNetworkPasswordOutlookIssueUSBneedsto bewhitelistedCallback-NoanswerInstallPrinter orPrinterIssueForgotRSAPINUser'sWinVeris out ofdateWiFiProblemPower cordunpluggedfrom desktopor monitorEdge -Delete"user data"folderNetworkDriveIssuePower-cycleDockOn thephone witha user forover 15 minIT"emergency"that needs tobe resolvedtodayTeamsIssueSoluminaproblemsRestartResolvedProblemTechAurafixed itSame userSame dayDifferentproblemClose a ticketHelpdeskshouldhave butsent it to usCR system"not workingand mymeeting isright now!"HaveUser do aHardRestartDamewareinto user'slaptop that'son VPNBlueCarpetForgotNetworkPasswordOutlookIssueUSBneedsto bewhitelistedCallback-NoanswerInstallPrinter orPrinterIssue

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot RSA PIN
  2. User's WinVer is out of date
  3. WiFi Problem
  4. Power cord unplugged from desktop or monitor
  5. Edge - Delete "user data" folder
  6. Network Drive Issue
  7. Power- cycle Dock
  8. On the phone with a user for over 15 min
  9. IT "emergency" that needs to be resolved today
  10. Teams Issue
  11. Solumina problems
  12. Restart Resolved Problem
  13. Tech Aura fixed it
  14. Same user Same day Different problem
  15. Close a ticket Helpdesk should have but sent it to us
  16. CR system "not working and my meeting is right now!"
  17. Have User do a Hard Restart
  18. Dameware into user's laptop that's on VPN
  19. Blue Carpet
  20. Forgot Network Password
  21. Outlook Issue
  22. USB needs to be whitelisted
  23. Callback- No answer
  24. Install Printer or Printer Issue