TechAurafixed itIT"emergency"that needs tobe resolvedtodaySame userSame dayDifferentproblemClose a ticketHelpdeskshouldhave butsent it to usWiFiProblemNetworkDriveIssuePower cordunpluggedfrom desktopor monitorUser'sWinVeris out ofdateCallback-NoanswerRestartResolvedProblemOn thephone witha user forover 15 minPower-cycleDockHaveUser do aHardRestartBlueCarpetCR system"not workingand mymeeting isright now!"TeamsIssueUSBneedsto bewhitelistedForgotNetworkPasswordDamewareinto user'slaptop that'son VPNInstallPrinter orPrinterIssueForgotRSAPINSoluminaproblemsOutlookIssueEdge -Delete"user data"folderTechAurafixed itIT"emergency"that needs tobe resolvedtodaySame userSame dayDifferentproblemClose a ticketHelpdeskshouldhave butsent it to usWiFiProblemNetworkDriveIssuePower cordunpluggedfrom desktopor monitorUser'sWinVeris out ofdateCallback-NoanswerRestartResolvedProblemOn thephone witha user forover 15 minPower-cycleDockHaveUser do aHardRestartBlueCarpetCR system"not workingand mymeeting isright now!"TeamsIssueUSBneedsto bewhitelistedForgotNetworkPasswordDamewareinto user'slaptop that'son VPNInstallPrinter orPrinterIssueForgotRSAPINSoluminaproblemsOutlookIssueEdge -Delete"user data"folder

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tech Aura fixed it
  2. IT "emergency" that needs to be resolved today
  3. Same user Same day Different problem
  4. Close a ticket Helpdesk should have but sent it to us
  5. WiFi Problem
  6. Network Drive Issue
  7. Power cord unplugged from desktop or monitor
  8. User's WinVer is out of date
  9. Callback- No answer
  10. Restart Resolved Problem
  11. On the phone with a user for over 15 min
  12. Power- cycle Dock
  13. Have User do a Hard Restart
  14. Blue Carpet
  15. CR system "not working and my meeting is right now!"
  16. Teams Issue
  17. USB needs to be whitelisted
  18. Forgot Network Password
  19. Dameware into user's laptop that's on VPN
  20. Install Printer or Printer Issue
  21. Forgot RSA PIN
  22. Solumina problems
  23. Outlook Issue
  24. Edge - Delete "user data" folder