RestartResolvedProblemTechAurafixed itWiFiProblemTeamsIssueCR system"not workingand mymeeting isright now!"Power cordunpluggedfrom desktopor monitorSoluminaproblemsSame userSame dayDifferentproblemUser'sWinVeris out ofdateBlueCarpetNetworkDriveIssueCallback-NoanswerEdge -Delete"user data"folderForgotRSAPINClose a ticketHelpdeskshouldhave butsent it to usDamewareinto user'slaptop that'son VPNForgotNetworkPasswordHaveUser do aHardRestartUSBneedsto bewhitelistedOn thephone witha user forover 15 minInstallPrinter orPrinterIssuePower-cycleDockOutlookIssueIT"emergency"that needs tobe resolvedtodayRestartResolvedProblemTechAurafixed itWiFiProblemTeamsIssueCR system"not workingand mymeeting isright now!"Power cordunpluggedfrom desktopor monitorSoluminaproblemsSame userSame dayDifferentproblemUser'sWinVeris out ofdateBlueCarpetNetworkDriveIssueCallback-NoanswerEdge -Delete"user data"folderForgotRSAPINClose a ticketHelpdeskshouldhave butsent it to usDamewareinto user'slaptop that'son VPNForgotNetworkPasswordHaveUser do aHardRestartUSBneedsto bewhitelistedOn thephone witha user forover 15 minInstallPrinter orPrinterIssuePower-cycleDockOutlookIssueIT"emergency"that needs tobe resolvedtoday

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restart Resolved Problem
  2. Tech Aura fixed it
  3. WiFi Problem
  4. Teams Issue
  5. CR system "not working and my meeting is right now!"
  6. Power cord unplugged from desktop or monitor
  7. Solumina problems
  8. Same user Same day Different problem
  9. User's WinVer is out of date
  10. Blue Carpet
  11. Network Drive Issue
  12. Callback- No answer
  13. Edge - Delete "user data" folder
  14. Forgot RSA PIN
  15. Close a ticket Helpdesk should have but sent it to us
  16. Dameware into user's laptop that's on VPN
  17. Forgot Network Password
  18. Have User do a Hard Restart
  19. USB needs to be whitelisted
  20. On the phone with a user for over 15 min
  21. Install Printer or Printer Issue
  22. Power- cycle Dock
  23. Outlook Issue
  24. IT "emergency" that needs to be resolved today