HaveUser do aHardRestartIT"emergency"that needs tobe resolvedtodayForgotNetworkPasswordUSBneedsto bewhitelistedEdge -Delete"user data"folderPower-cycleDockBlueCarpetCR system"not workingand mymeeting isright now!"User'sWinVeris out ofdateSame userSame dayDifferentproblemCallback-NoanswerPower cordunpluggedfrom desktopor monitorRestartResolvedProblemTeamsIssueOn thephone witha user forover 15 minInstallPrinter orPrinterIssueOutlookIssueNetworkDriveIssueSoluminaproblemsWiFiProblemForgotRSAPINTechAurafixed itClose a ticketHelpdeskshouldhave butsent it to usDamewareinto user'slaptop that'son VPNHaveUser do aHardRestartIT"emergency"that needs tobe resolvedtodayForgotNetworkPasswordUSBneedsto bewhitelistedEdge -Delete"user data"folderPower-cycleDockBlueCarpetCR system"not workingand mymeeting isright now!"User'sWinVeris out ofdateSame userSame dayDifferentproblemCallback-NoanswerPower cordunpluggedfrom desktopor monitorRestartResolvedProblemTeamsIssueOn thephone witha user forover 15 minInstallPrinter orPrinterIssueOutlookIssueNetworkDriveIssueSoluminaproblemsWiFiProblemForgotRSAPINTechAurafixed itClose a ticketHelpdeskshouldhave butsent it to usDamewareinto user'slaptop that'son VPN

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have User do a Hard Restart
  2. IT "emergency" that needs to be resolved today
  3. Forgot Network Password
  4. USB needs to be whitelisted
  5. Edge - Delete "user data" folder
  6. Power- cycle Dock
  7. Blue Carpet
  8. CR system "not working and my meeting is right now!"
  9. User's WinVer is out of date
  10. Same user Same day Different problem
  11. Callback- No answer
  12. Power cord unplugged from desktop or monitor
  13. Restart Resolved Problem
  14. Teams Issue
  15. On the phone with a user for over 15 min
  16. Install Printer or Printer Issue
  17. Outlook Issue
  18. Network Drive Issue
  19. Solumina problems
  20. WiFi Problem
  21. Forgot RSA PIN
  22. Tech Aura fixed it
  23. Close a ticket Helpdesk should have but sent it to us
  24. Dameware into user's laptop that's on VPN