OutlookIssueBlueCarpetCR system"not workingand mymeeting isright now!"HaveUser do aHardRestartForgotRSAPINDamewareinto user'slaptop that'son VPNOn thephone witha user forover 15 minTechAurafixed itPower cordunpluggedfrom desktopor monitorTeamsIssueRestartResolvedProblemForgotNetworkPasswordInstallPrinter orPrinterIssueIT"emergency"that needs tobe resolvedtodaySoluminaproblemsUSBneedsto bewhitelistedNetworkDriveIssueWiFiProblemEdge -Delete"user data"folderClose a ticketHelpdeskshouldhave butsent it to usPower-cycleDockSame userSame dayDifferentproblemCallback-NoanswerUser'sWinVeris out ofdateOutlookIssueBlueCarpetCR system"not workingand mymeeting isright now!"HaveUser do aHardRestartForgotRSAPINDamewareinto user'slaptop that'son VPNOn thephone witha user forover 15 minTechAurafixed itPower cordunpluggedfrom desktopor monitorTeamsIssueRestartResolvedProblemForgotNetworkPasswordInstallPrinter orPrinterIssueIT"emergency"that needs tobe resolvedtodaySoluminaproblemsUSBneedsto bewhitelistedNetworkDriveIssueWiFiProblemEdge -Delete"user data"folderClose a ticketHelpdeskshouldhave butsent it to usPower-cycleDockSame userSame dayDifferentproblemCallback-NoanswerUser'sWinVeris out ofdate

Waco DFS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook Issue
  2. Blue Carpet
  3. CR system "not working and my meeting is right now!"
  4. Have User do a Hard Restart
  5. Forgot RSA PIN
  6. Dameware into user's laptop that's on VPN
  7. On the phone with a user for over 15 min
  8. Tech Aura fixed it
  9. Power cord unplugged from desktop or monitor
  10. Teams Issue
  11. Restart Resolved Problem
  12. Forgot Network Password
  13. Install Printer or Printer Issue
  14. IT "emergency" that needs to be resolved today
  15. Solumina problems
  16. USB needs to be whitelisted
  17. Network Drive Issue
  18. WiFi Problem
  19. Edge - Delete "user data" folder
  20. Close a ticket Helpdesk should have but sent it to us
  21. Power- cycle Dock
  22. Same user Same day Different problem
  23. Callback- No answer
  24. User's WinVer is out of date