Pt runninglate to anapptNewinsuranceThirdpartycallerTransfertoMycharthelp deskPt wants toswitch PCPin the sameofficeScheduleannualphysicalReferralrequestCaller hasthe samename as you(first or last)Hear a dogbarking inthebackgroundRefer Ptto a walk-in clinicEDfollowupPt hasbeendismissedCalleraskingabout abillSchedulewith aVirtualistInterpretercallNTrefusalSend acall toConduitNTLateCancellationSend aguarantornoteCreatenew PtchartHospitalfollowupScheduleappt thatrequires aninterpreterFind aProviderCallRefillrequestfor 3+medicationsPt runninglate to anapptNewinsuranceThirdpartycallerTransfertoMycharthelp deskPt wants toswitch PCPin the sameofficeScheduleannualphysicalReferralrequestCaller hasthe samename as you(first or last)Hear a dogbarking inthebackgroundRefer Ptto a walk-in clinicEDfollowupPt hasbeendismissedCalleraskingabout abillSchedulewith aVirtualistInterpretercallNTrefusalSend acall toConduitNTLateCancellationSend aguarantornoteCreatenew PtchartHospitalfollowupScheduleappt thatrequires aninterpreterFind aProviderCallRefillrequestfor 3+medications

ECC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt running late to an appt
  2. New insurance
  3. Third party caller
  4. Transfer to Mychart help desk
  5. Pt wants to switch PCP in the same office
  6. Schedule annual physical
  7. Referral request
  8. Caller has the same name as you (first or last)
  9. Hear a dog barking in the background
  10. Refer Pt to a walk-in clinic
  11. ED follow up
  12. Pt has been dismissed
  13. Caller asking about a bill
  14. Schedule with a Virtualist
  15. Interpreter call
  16. NT refusal
  17. Send a call to Conduit NT
  18. Late Cancellation
  19. Send a guarantor note
  20. Create new Pt chart
  21. Hospital follow up
  22. Schedule appt that requires an interpreter
  23. Find a Provider Call
  24. Refill request for 3+ medications