LateCancellationRefer Ptto a walk-in clinicCalleraskingabout abillNTrefusalPt hasbeendismissedEDfollowupNewinsurancePt wants toswitch PCPin the sameofficePt runninglate to anapptScheduleannualphysicalCreatenew PtchartFind aProviderCallReferralrequestThirdpartycallerHear a dogbarking inthebackgroundTransfertoMycharthelp deskSend aguarantornoteHospitalfollowupSend acall toConduitNTRefillrequestfor 3+medicationsSchedulewith aVirtualistScheduleappt thatrequires aninterpreterInterpretercallCaller hasthe samename as you(first or last)LateCancellationRefer Ptto a walk-in clinicCalleraskingabout abillNTrefusalPt hasbeendismissedEDfollowupNewinsurancePt wants toswitch PCPin the sameofficePt runninglate to anapptScheduleannualphysicalCreatenew PtchartFind aProviderCallReferralrequestThirdpartycallerHear a dogbarking inthebackgroundTransfertoMycharthelp deskSend aguarantornoteHospitalfollowupSend acall toConduitNTRefillrequestfor 3+medicationsSchedulewith aVirtualistScheduleappt thatrequires aninterpreterInterpretercallCaller hasthe samename as you(first or last)

ECC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Late Cancellation
  2. Refer Pt to a walk-in clinic
  3. Caller asking about a bill
  4. NT refusal
  5. Pt has been dismissed
  6. ED follow up
  7. New insurance
  8. Pt wants to switch PCP in the same office
  9. Pt running late to an appt
  10. Schedule annual physical
  11. Create new Pt chart
  12. Find a Provider Call
  13. Referral request
  14. Third party caller
  15. Hear a dog barking in the background
  16. Transfer to Mychart help desk
  17. Send a guarantor note
  18. Hospital follow up
  19. Send a call to Conduit NT
  20. Refill request for 3+ medications
  21. Schedule with a Virtualist
  22. Schedule appt that requires an interpreter
  23. Interpreter call
  24. Caller has the same name as you (first or last)