leavesmore than 2voicemailsin 24hrsStaffmemberhas mentalbreakdownClientdoesn'tanswertheir phoneClient askswhere therestroom isNew patient,late toappointment,no recordsClient comesto pick upbut Rx notready yetUh oh,someoneis being aKarenSomeonecalls forsame dayappointment/surgeryClientwearinginappropriateclothingreceivedrecords/referralfor other dept.You gotthe TMIclientClientcomplainsabout thepricesendingback tobacktexts/emailsClientknockingon/trying toopen doorbefore openingclientleavesanimal incarSomeonehangs upon you onthe phoneCatloose, nocarrierAll receptionistsare busy andsomeone istexting youfrom receptionEmergencywork-inisn't anemergencyYou areasked,"Have y'allbeen busy?"asks forextra petto beseenClientupsetabout waittimeAnimallooseoutsideSomeonecurses atyou on thephone or inpersonleavesmore than 2voicemailsin 24hrsStaffmemberhas mentalbreakdownClientdoesn'tanswertheir phoneClient askswhere therestroom isNew patient,late toappointment,no recordsClient comesto pick upbut Rx notready yetUh oh,someoneis being aKarenSomeonecalls forsame dayappointment/surgeryClientwearinginappropriateclothingreceivedrecords/referralfor other dept.You gotthe TMIclientClientcomplainsabout thepricesendingback tobacktexts/emailsClientknockingon/trying toopen doorbefore openingclientleavesanimal incarSomeonehangs upon you onthe phoneCatloose, nocarrierAll receptionistsare busy andsomeone istexting youfrom receptionEmergencywork-inisn't anemergencyYou areasked,"Have y'allbeen busy?"asks forextra petto beseenClientupsetabout waittimeAnimallooseoutsideSomeonecurses atyou on thephone or inperson

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. leaves more than 2 voicemails in 24hrs
  2. Staff member has mental breakdown
  3. Client doesn't answer their phone
  4. Client asks where the restroom is
  5. New patient, late to appointment, no records
  6. Client comes to pick up but Rx not ready yet
  7. Uh oh, someone is being a Karen
  8. Someone calls for same day appointment/ surgery
  9. Client wearing inappropriate clothing
  10. received records/referral for other dept.
  11. You got the TMI client
  12. Client complains about the price
  13. sending back to back texts/emails
  14. Client knocking on/trying to open door before opening
  15. client leaves animal in car
  16. Someone hangs up on you on the phone
  17. Cat loose, no carrier
  18. All receptionists are busy and someone is texting you from reception
  19. Emergency work-in isn't an emergency
  20. You are asked, "Have y'all been busy?"
  21. asks for extra pet to be seen
  22. Client upset about wait time
  23. Animal loose outside
  24. Someone curses at you on the phone or in person