Clientdoesn'tanswertheir phoneYou gotthe TMIclientYou areasked,"Have y'allbeen busy?"sendingback tobacktexts/emailsClient askswhere therestroom isclientleavesanimal incarStaffmemberhas mentalbreakdownUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointment/surgeryreceivedrecords/referralfor other dept.Someonecurses atyou on thephone or inpersonAll receptionistsare busy andsomeone istexting youfrom receptionCatloose, nocarrierClientcomplainsabout thepriceClientknockingon/trying toopen doorbefore openingClientwearinginappropriateclothingClientupsetabout waittimeNew patient,late toappointment,no recordsAnimallooseoutsideEmergencywork-inisn't anemergencyleavesmore than 2voicemailsin 24hrsClient comesto pick upbut Rx notready yetasks forextra petto beseenClientdoesn'tanswertheir phoneYou gotthe TMIclientYou areasked,"Have y'allbeen busy?"sendingback tobacktexts/emailsClient askswhere therestroom isclientleavesanimal incarStaffmemberhas mentalbreakdownUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointment/surgeryreceivedrecords/referralfor other dept.Someonecurses atyou on thephone or inpersonAll receptionistsare busy andsomeone istexting youfrom receptionCatloose, nocarrierClientcomplainsabout thepriceClientknockingon/trying toopen doorbefore openingClientwearinginappropriateclothingClientupsetabout waittimeNew patient,late toappointment,no recordsAnimallooseoutsideEmergencywork-inisn't anemergencyleavesmore than 2voicemailsin 24hrsClient comesto pick upbut Rx notready yetasks forextra petto beseen

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client doesn't answer their phone
  2. You got the TMI client
  3. You are asked, "Have y'all been busy?"
  4. sending back to back texts/emails
  5. Client asks where the restroom is
  6. client leaves animal in car
  7. Staff member has mental breakdown
  8. Uh oh, someone is being a Karen
  9. Someone hangs up on you on the phone
  10. Someone calls for same day appointment/ surgery
  11. received records/referral for other dept.
  12. Someone curses at you on the phone or in person
  13. All receptionists are busy and someone is texting you from reception
  14. Cat loose, no carrier
  15. Client complains about the price
  16. Client knocking on/trying to open door before opening
  17. Client wearing inappropriate clothing
  18. Client upset about wait time
  19. New patient, late to appointment, no records
  20. Animal loose outside
  21. Emergency work-in isn't an emergency
  22. leaves more than 2 voicemails in 24hrs
  23. Client comes to pick up but Rx not ready yet
  24. asks for extra pet to be seen