asks forextra petto beseenNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneUh oh,someoneis being aKarensendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"You gotthe TMIclientEmergencywork-inisn't anemergencyClientcomplainsabout thepriceCatloose, nocarrierClientwearinginappropriateclothingleavesmore than 2voicemailsin 24hrsStaffmemberhas mentalbreakdownClient askswhere therestroom isAnimallooseoutsideAll receptionistsare busy andsomeone istexting youfrom receptionClientupsetabout waittimeSomeonecalls forsame dayappointment/surgeryClientknockingon/trying toopen doorbefore openingreceivedrecords/referralfor other dept.Someonecurses atyou on thephone or inpersonClientdoesn'tanswertheir phoneClient comesto pick upbut Rx notready yetclientleavesanimal incarasks forextra petto beseenNew patient,late toappointment,no recordsSomeonehangs upon you onthe phoneUh oh,someoneis being aKarensendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"You gotthe TMIclientEmergencywork-inisn't anemergencyClientcomplainsabout thepriceCatloose, nocarrierClientwearinginappropriateclothingleavesmore than 2voicemailsin 24hrsStaffmemberhas mentalbreakdownClient askswhere therestroom isAnimallooseoutsideAll receptionistsare busy andsomeone istexting youfrom receptionClientupsetabout waittimeSomeonecalls forsame dayappointment/surgeryClientknockingon/trying toopen doorbefore openingreceivedrecords/referralfor other dept.Someonecurses atyou on thephone or inpersonClientdoesn'tanswertheir phoneClient comesto pick upbut Rx notready yetclientleavesanimal incar

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. asks for extra pet to be seen
  2. New patient, late to appointment, no records
  3. Someone hangs up on you on the phone
  4. Uh oh, someone is being a Karen
  5. sending back to back texts/emails
  6. You are asked, "Have y'all been busy?"
  7. You got the TMI client
  8. Emergency work-in isn't an emergency
  9. Client complains about the price
  10. Cat loose, no carrier
  11. Client wearing inappropriate clothing
  12. leaves more than 2 voicemails in 24hrs
  13. Staff member has mental breakdown
  14. Client asks where the restroom is
  15. Animal loose outside
  16. All receptionists are busy and someone is texting you from reception
  17. Client upset about wait time
  18. Someone calls for same day appointment/ surgery
  19. Client knocking on/trying to open door before opening
  20. received records/referral for other dept.
  21. Someone curses at you on the phone or in person
  22. Client doesn't answer their phone
  23. Client comes to pick up but Rx not ready yet
  24. client leaves animal in car