Staffmemberhas mentalbreakdownClient askswhere therestroom isAll receptionistsare busy andsomeone istexting youfrom receptionreceivedrecords/referralfor other dept.asks forextra petto beseenAnimallooseoutsideYou areasked,"Have y'allbeen busy?"Someonecurses atyou on thephone or inpersonSomeonehangs upon you onthe phoneYou gotthe TMIclientClientdoesn'tanswertheir phoneSomeonecalls forsame dayappointment/surgerysendingback tobacktexts/emailsClientcomplainsabout thepriceClient comesto pick upbut Rx notready yetUh oh,someoneis being aKarenClientknockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsClientupsetabout waittimeclientleavesanimal incarleavesmore than 2voicemailsin 24hrsCatloose, nocarrierClientwearinginappropriateclothingEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownClient askswhere therestroom isAll receptionistsare busy andsomeone istexting youfrom receptionreceivedrecords/referralfor other dept.asks forextra petto beseenAnimallooseoutsideYou areasked,"Have y'allbeen busy?"Someonecurses atyou on thephone or inpersonSomeonehangs upon you onthe phoneYou gotthe TMIclientClientdoesn'tanswertheir phoneSomeonecalls forsame dayappointment/surgerysendingback tobacktexts/emailsClientcomplainsabout thepriceClient comesto pick upbut Rx notready yetUh oh,someoneis being aKarenClientknockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsClientupsetabout waittimeclientleavesanimal incarleavesmore than 2voicemailsin 24hrsCatloose, nocarrierClientwearinginappropriateclothingEmergencywork-inisn't anemergency

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Staff member has mental breakdown
  2. Client asks where the restroom is
  3. All receptionists are busy and someone is texting you from reception
  4. received records/referral for other dept.
  5. asks for extra pet to be seen
  6. Animal loose outside
  7. You are asked, "Have y'all been busy?"
  8. Someone curses at you on the phone or in person
  9. Someone hangs up on you on the phone
  10. You got the TMI client
  11. Client doesn't answer their phone
  12. Someone calls for same day appointment/ surgery
  13. sending back to back texts/emails
  14. Client complains about the price
  15. Client comes to pick up but Rx not ready yet
  16. Uh oh, someone is being a Karen
  17. Client knocking on/trying to open door before opening
  18. New patient, late to appointment, no records
  19. Client upset about wait time
  20. client leaves animal in car
  21. leaves more than 2 voicemails in 24hrs
  22. Cat loose, no carrier
  23. Client wearing inappropriate clothing
  24. Emergency work-in isn't an emergency