Clientcomplainsabout thepriceasks forextra petto beseenreceivedrecords/referralfor other dept.sendingback tobacktexts/emailsCatloose, nocarrierClientknockingon/trying toopen doorbefore openingClientdoesn'tanswertheir phoneUh oh,someoneis being aKarenSomeonecalls forsame dayappointment/surgeryClient comesto pick upbut Rx notready yetClientupsetabout waittimeclientleavesanimal incarEmergencywork-inisn't anemergencyAll receptionistsare busy andsomeone istexting youfrom receptionleavesmore than 2voicemailsin 24hrsSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isNew patient,late toappointment,no recordsClientwearinginappropriateclothingStaffmemberhas mentalbreakdownAnimallooseoutsideYou areasked,"Have y'allbeen busy?"You gotthe TMIclientSomeonehangs upon you onthe phoneClientcomplainsabout thepriceasks forextra petto beseenreceivedrecords/referralfor other dept.sendingback tobacktexts/emailsCatloose, nocarrierClientknockingon/trying toopen doorbefore openingClientdoesn'tanswertheir phoneUh oh,someoneis being aKarenSomeonecalls forsame dayappointment/surgeryClient comesto pick upbut Rx notready yetClientupsetabout waittimeclientleavesanimal incarEmergencywork-inisn't anemergencyAll receptionistsare busy andsomeone istexting youfrom receptionleavesmore than 2voicemailsin 24hrsSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isNew patient,late toappointment,no recordsClientwearinginappropriateclothingStaffmemberhas mentalbreakdownAnimallooseoutsideYou areasked,"Have y'allbeen busy?"You gotthe TMIclientSomeonehangs upon you onthe phone

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. asks for extra pet to be seen
  3. received records/referral for other dept.
  4. sending back to back texts/emails
  5. Cat loose, no carrier
  6. Client knocking on/trying to open door before opening
  7. Client doesn't answer their phone
  8. Uh oh, someone is being a Karen
  9. Someone calls for same day appointment/ surgery
  10. Client comes to pick up but Rx not ready yet
  11. Client upset about wait time
  12. client leaves animal in car
  13. Emergency work-in isn't an emergency
  14. All receptionists are busy and someone is texting you from reception
  15. leaves more than 2 voicemails in 24hrs
  16. Someone curses at you on the phone or in person
  17. Client asks where the restroom is
  18. New patient, late to appointment, no records
  19. Client wearing inappropriate clothing
  20. Staff member has mental breakdown
  21. Animal loose outside
  22. You are asked, "Have y'all been busy?"
  23. You got the TMI client
  24. Someone hangs up on you on the phone