Client askswhere therestroom isSomeonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonleavesmore than 2voicemailsin 24hrsAnimallooseoutsideClient comesto pick upbut Rx notready yetClientupsetabout waittimeasks forextra petto beseenClientknockingon/trying toopen doorbefore openingClientdoesn'tanswertheir phoneCatloose, nocarrierYou gotthe TMIclientClientcomplainsabout thepricesendingback tobacktexts/emailsNew patient,late toappointment,no recordsClientwearinginappropriateclothingUh oh,someoneis being aKarenclientleavesanimal incarEmergencywork-inisn't anemergencySomeonecalls forsame dayappointment/surgeryAll receptionistsare busy andsomeone istexting youfrom receptionStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"receivedrecords/referralfor other dept.Client askswhere therestroom isSomeonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonleavesmore than 2voicemailsin 24hrsAnimallooseoutsideClient comesto pick upbut Rx notready yetClientupsetabout waittimeasks forextra petto beseenClientknockingon/trying toopen doorbefore openingClientdoesn'tanswertheir phoneCatloose, nocarrierYou gotthe TMIclientClientcomplainsabout thepricesendingback tobacktexts/emailsNew patient,late toappointment,no recordsClientwearinginappropriateclothingUh oh,someoneis being aKarenclientleavesanimal incarEmergencywork-inisn't anemergencySomeonecalls forsame dayappointment/surgeryAll receptionistsare busy andsomeone istexting youfrom receptionStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"receivedrecords/referralfor other dept.

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks where the restroom is
  2. Someone hangs up on you on the phone
  3. Someone curses at you on the phone or in person
  4. leaves more than 2 voicemails in 24hrs
  5. Animal loose outside
  6. Client comes to pick up but Rx not ready yet
  7. Client upset about wait time
  8. asks for extra pet to be seen
  9. Client knocking on/trying to open door before opening
  10. Client doesn't answer their phone
  11. Cat loose, no carrier
  12. You got the TMI client
  13. Client complains about the price
  14. sending back to back texts/emails
  15. New patient, late to appointment, no records
  16. Client wearing inappropriate clothing
  17. Uh oh, someone is being a Karen
  18. client leaves animal in car
  19. Emergency work-in isn't an emergency
  20. Someone calls for same day appointment/ surgery
  21. All receptionists are busy and someone is texting you from reception
  22. Staff member has mental breakdown
  23. You are asked, "Have y'all been busy?"
  24. received records/referral for other dept.