receivedrecords/referralfor other dept.Uh oh,someoneis being aKarenSomeonecurses atyou on thephone or inpersonClientwearinginappropriateclothingNew patient,late toappointment,no recordsYou gotthe TMIclientAll receptionistsare busy andsomeone istexting youfrom receptionClientdoesn'tanswertheir phoneStaffmemberhas mentalbreakdownClientknockingon/trying toopen doorbefore openingasks forextra petto beseenAnimallooseoutsideClient askswhere therestroom issendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"Clientcomplainsabout thepriceEmergencywork-inisn't anemergencyCatloose, nocarrierclientleavesanimal incarClient comesto pick upbut Rx notready yetClientupsetabout waittimeSomeonecalls forsame dayappointment/surgerySomeonehangs upon you onthe phoneleavesmore than 2voicemailsin 24hrsreceivedrecords/referralfor other dept.Uh oh,someoneis being aKarenSomeonecurses atyou on thephone or inpersonClientwearinginappropriateclothingNew patient,late toappointment,no recordsYou gotthe TMIclientAll receptionistsare busy andsomeone istexting youfrom receptionClientdoesn'tanswertheir phoneStaffmemberhas mentalbreakdownClientknockingon/trying toopen doorbefore openingasks forextra petto beseenAnimallooseoutsideClient askswhere therestroom issendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"Clientcomplainsabout thepriceEmergencywork-inisn't anemergencyCatloose, nocarrierclientleavesanimal incarClient comesto pick upbut Rx notready yetClientupsetabout waittimeSomeonecalls forsame dayappointment/surgerySomeonehangs upon you onthe phoneleavesmore than 2voicemailsin 24hrs

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received records/referral for other dept.
  2. Uh oh, someone is being a Karen
  3. Someone curses at you on the phone or in person
  4. Client wearing inappropriate clothing
  5. New patient, late to appointment, no records
  6. You got the TMI client
  7. All receptionists are busy and someone is texting you from reception
  8. Client doesn't answer their phone
  9. Staff member has mental breakdown
  10. Client knocking on/trying to open door before opening
  11. asks for extra pet to be seen
  12. Animal loose outside
  13. Client asks where the restroom is
  14. sending back to back texts/emails
  15. You are asked, "Have y'all been busy?"
  16. Client complains about the price
  17. Emergency work-in isn't an emergency
  18. Cat loose, no carrier
  19. client leaves animal in car
  20. Client comes to pick up but Rx not ready yet
  21. Client upset about wait time
  22. Someone calls for same day appointment/ surgery
  23. Someone hangs up on you on the phone
  24. leaves more than 2 voicemails in 24hrs