(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone hangs up on you on the phone
You are asked, "Have y'all been busy?"
Client wearing inappropriate clothing
Someone calls for same day appointment/
surgery
All receptionists are busy and someone is texting you from reception
Client doesn't answer their phone
Staff member has mental breakdown
Client asks where the restroom is
received records/referral for other dept.
client leaves animal in car
Cat loose, no carrier
Emergency work-in isn't an emergency
leaves more than 2 voicemails in 24hrs
Animal loose outside
asks for extra pet to be seen
Someone curses at you on the phone or in person
sending back to back texts/emails
Client upset about wait time
You got the TMI client
New patient, late to appointment, no records
Client knocking on/trying to open door before opening
