(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone curses at you on the phone or in person
received records/referral for other dept.
Client wearing inappropriate clothing
Staff member has mental breakdown
Client doesn't answer their phone
You got the TMI client
Client upset about wait time
Client asks where the restroom is
You are asked, "Have y'all been busy?"
Emergency work-in isn't an emergency
New patient, late to appointment, no records
All receptionists are busy and someone is texting you from reception
Client comes to pick up but Rx not ready yet
leaves more than 2 voicemails in 24hrs
Someone calls for same day appointment/
surgery
Someone hangs up on you on the phone
Client knocking on/trying to open door before opening
