leavesmore than 2voicemailsin 24hrsYou gotthe TMIclientSomeonehangs upon you onthe phonesendingback tobacktexts/emailsClientdoesn'tanswertheir phonereceivedrecords/referralfor other dept.Staffmemberhas mentalbreakdownClient askswhere therestroom isClientcomplainsabout thepriceAll receptionistsare busy andsomeone istexting youfrom receptionclientleavesanimal incarasks forextra petto beseenSomeonecalls forsame dayappointment/surgeryUh oh,someoneis being aKarenAnimallooseoutsideClientwearinginappropriateclothingYou areasked,"Have y'allbeen busy?"Client comesto pick upbut Rx notready yetClientknockingon/trying toopen doorbefore openingCatloose, nocarrierSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeEmergencywork-inisn't anemergencyNew patient,late toappointment,no recordsleavesmore than 2voicemailsin 24hrsYou gotthe TMIclientSomeonehangs upon you onthe phonesendingback tobacktexts/emailsClientdoesn'tanswertheir phonereceivedrecords/referralfor other dept.Staffmemberhas mentalbreakdownClient askswhere therestroom isClientcomplainsabout thepriceAll receptionistsare busy andsomeone istexting youfrom receptionclientleavesanimal incarasks forextra petto beseenSomeonecalls forsame dayappointment/surgeryUh oh,someoneis being aKarenAnimallooseoutsideClientwearinginappropriateclothingYou areasked,"Have y'allbeen busy?"Client comesto pick upbut Rx notready yetClientknockingon/trying toopen doorbefore openingCatloose, nocarrierSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeEmergencywork-inisn't anemergencyNew patient,late toappointment,no records

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. leaves more than 2 voicemails in 24hrs
  2. You got the TMI client
  3. Someone hangs up on you on the phone
  4. sending back to back texts/emails
  5. Client doesn't answer their phone
  6. received records/referral for other dept.
  7. Staff member has mental breakdown
  8. Client asks where the restroom is
  9. Client complains about the price
  10. All receptionists are busy and someone is texting you from reception
  11. client leaves animal in car
  12. asks for extra pet to be seen
  13. Someone calls for same day appointment/ surgery
  14. Uh oh, someone is being a Karen
  15. Animal loose outside
  16. Client wearing inappropriate clothing
  17. You are asked, "Have y'all been busy?"
  18. Client comes to pick up but Rx not ready yet
  19. Client knocking on/trying to open door before opening
  20. Cat loose, no carrier
  21. Someone curses at you on the phone or in person
  22. Client upset about wait time
  23. Emergency work-in isn't an emergency
  24. New patient, late to appointment, no records