Clientknockingon/trying toopen doorbefore openingClientcomplainsabout thepriceClient askswhere therestroom isSomeonecalls forsame dayappointment/surgeryasks forextra petto beseenStaffmemberhas mentalbreakdownClientupsetabout waittimesendingback tobacktexts/emailsClientwearinginappropriateclothingYou areasked,"Have y'allbeen busy?"clientleavesanimal incarEmergencywork-inisn't anemergencyClientdoesn'tanswertheir phoneSomeonecurses atyou on thephone or inpersonClient comesto pick upbut Rx notready yetreceivedrecords/referralfor other dept.All receptionistsare busy andsomeone istexting youfrom receptionNew patient,late toappointment,no recordsUh oh,someoneis being aKarenYou gotthe TMIclientAnimallooseoutsideCatloose, nocarrierleavesmore than 2voicemailsin 24hrsSomeonehangs upon you onthe phoneClientknockingon/trying toopen doorbefore openingClientcomplainsabout thepriceClient askswhere therestroom isSomeonecalls forsame dayappointment/surgeryasks forextra petto beseenStaffmemberhas mentalbreakdownClientupsetabout waittimesendingback tobacktexts/emailsClientwearinginappropriateclothingYou areasked,"Have y'allbeen busy?"clientleavesanimal incarEmergencywork-inisn't anemergencyClientdoesn'tanswertheir phoneSomeonecurses atyou on thephone or inpersonClient comesto pick upbut Rx notready yetreceivedrecords/referralfor other dept.All receptionistsare busy andsomeone istexting youfrom receptionNew patient,late toappointment,no recordsUh oh,someoneis being aKarenYou gotthe TMIclientAnimallooseoutsideCatloose, nocarrierleavesmore than 2voicemailsin 24hrsSomeonehangs upon you onthe phone

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client knocking on/trying to open door before opening
  2. Client complains about the price
  3. Client asks where the restroom is
  4. Someone calls for same day appointment/ surgery
  5. asks for extra pet to be seen
  6. Staff member has mental breakdown
  7. Client upset about wait time
  8. sending back to back texts/emails
  9. Client wearing inappropriate clothing
  10. You are asked, "Have y'all been busy?"
  11. client leaves animal in car
  12. Emergency work-in isn't an emergency
  13. Client doesn't answer their phone
  14. Someone curses at you on the phone or in person
  15. Client comes to pick up but Rx not ready yet
  16. received records/referral for other dept.
  17. All receptionists are busy and someone is texting you from reception
  18. New patient, late to appointment, no records
  19. Uh oh, someone is being a Karen
  20. You got the TMI client
  21. Animal loose outside
  22. Cat loose, no carrier
  23. leaves more than 2 voicemails in 24hrs
  24. Someone hangs up on you on the phone