Someonecalls forsame dayappointment/surgeryleavesmore than 2voicemailsin 24hrsClientupsetabout waittimeSomeonehangs upon you onthe phoneYou areasked,"Have y'allbeen busy?"Uh oh,someoneis being aKarenclientleavesanimal incarsendingback tobacktexts/emailsSomeonecurses atyou on thephone or inpersonClientknockingon/trying toopen doorbefore openingCatloose, nocarrierClientdoesn'tanswertheir phoneAll receptionistsare busy andsomeone istexting youfrom receptionClientcomplainsabout thepriceNew patient,late toappointment,no recordsasks forextra petto beseenStaffmemberhas mentalbreakdownYou gotthe TMIclientClient comesto pick upbut Rx notready yetreceivedrecords/referralfor other dept.Client askswhere therestroom isClientwearinginappropriateclothingAnimallooseoutsideEmergencywork-inisn't anemergencySomeonecalls forsame dayappointment/surgeryleavesmore than 2voicemailsin 24hrsClientupsetabout waittimeSomeonehangs upon you onthe phoneYou areasked,"Have y'allbeen busy?"Uh oh,someoneis being aKarenclientleavesanimal incarsendingback tobacktexts/emailsSomeonecurses atyou on thephone or inpersonClientknockingon/trying toopen doorbefore openingCatloose, nocarrierClientdoesn'tanswertheir phoneAll receptionistsare busy andsomeone istexting youfrom receptionClientcomplainsabout thepriceNew patient,late toappointment,no recordsasks forextra petto beseenStaffmemberhas mentalbreakdownYou gotthe TMIclientClient comesto pick upbut Rx notready yetreceivedrecords/referralfor other dept.Client askswhere therestroom isClientwearinginappropriateclothingAnimallooseoutsideEmergencywork-inisn't anemergency

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone calls for same day appointment/ surgery
  2. leaves more than 2 voicemails in 24hrs
  3. Client upset about wait time
  4. Someone hangs up on you on the phone
  5. You are asked, "Have y'all been busy?"
  6. Uh oh, someone is being a Karen
  7. client leaves animal in car
  8. sending back to back texts/emails
  9. Someone curses at you on the phone or in person
  10. Client knocking on/trying to open door before opening
  11. Cat loose, no carrier
  12. Client doesn't answer their phone
  13. All receptionists are busy and someone is texting you from reception
  14. Client complains about the price
  15. New patient, late to appointment, no records
  16. asks for extra pet to be seen
  17. Staff member has mental breakdown
  18. You got the TMI client
  19. Client comes to pick up but Rx not ready yet
  20. received records/referral for other dept.
  21. Client asks where the restroom is
  22. Client wearing inappropriate clothing
  23. Animal loose outside
  24. Emergency work-in isn't an emergency