New patient,late toappointment,no recordsSomeonecurses atyou on thephone or inpersonAnimallooseoutsideleavesmore than 2voicemailsin 24hrsClientdoesn'tanswertheir phoneClientwearinginappropriateclothingYou gotthe TMIclientSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointment/surgeryreceivedrecords/referralfor other dept.Client comesto pick upbut Rx notready yetAll receptionistsare busy andsomeone istexting youfrom receptionsendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"Uh oh,someoneis being aKarenClientcomplainsabout thepriceasks forextra petto beseenclientleavesanimal incarStaffmemberhas mentalbreakdownCatloose, nocarrierEmergencywork-inisn't anemergencyClientupsetabout waittimeClient askswhere therestroom isClientknockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsSomeonecurses atyou on thephone or inpersonAnimallooseoutsideleavesmore than 2voicemailsin 24hrsClientdoesn'tanswertheir phoneClientwearinginappropriateclothingYou gotthe TMIclientSomeonehangs upon you onthe phoneSomeonecalls forsame dayappointment/surgeryreceivedrecords/referralfor other dept.Client comesto pick upbut Rx notready yetAll receptionistsare busy andsomeone istexting youfrom receptionsendingback tobacktexts/emailsYou areasked,"Have y'allbeen busy?"Uh oh,someoneis being aKarenClientcomplainsabout thepriceasks forextra petto beseenclientleavesanimal incarStaffmemberhas mentalbreakdownCatloose, nocarrierEmergencywork-inisn't anemergencyClientupsetabout waittimeClient askswhere therestroom isClientknockingon/trying toopen doorbefore opening

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New patient, late to appointment, no records
  2. Someone curses at you on the phone or in person
  3. Animal loose outside
  4. leaves more than 2 voicemails in 24hrs
  5. Client doesn't answer their phone
  6. Client wearing inappropriate clothing
  7. You got the TMI client
  8. Someone hangs up on you on the phone
  9. Someone calls for same day appointment/ surgery
  10. received records/referral for other dept.
  11. Client comes to pick up but Rx not ready yet
  12. All receptionists are busy and someone is texting you from reception
  13. sending back to back texts/emails
  14. You are asked, "Have y'all been busy?"
  15. Uh oh, someone is being a Karen
  16. Client complains about the price
  17. asks for extra pet to be seen
  18. client leaves animal in car
  19. Staff member has mental breakdown
  20. Cat loose, no carrier
  21. Emergency work-in isn't an emergency
  22. Client upset about wait time
  23. Client asks where the restroom is
  24. Client knocking on/trying to open door before opening