SACTrouble-shootingVerifiedAddressin ServiceOrderServicewithPADSurveyClosingPTKOTLUsingQuickCall IDNewAccountServiceOOWEscalationCheckedEntitlementGreetingExistingAccountCreatedNewSREmpathyServiceIWSACPartsSentAskedaboutESPGenericMerchCodeSMSConfirmationCheckedGuidedHelpAHTSaversSafetyRegisteredNewObjectSACTrouble-shootingVerifiedAddressin ServiceOrderServicewithPADSurveyClosingPTKOTLUsingQuickCall IDNewAccountServiceOOWEscalationCheckedEntitlementGreetingExistingAccountCreatedNewSREmpathyServiceIWSACPartsSentAskedaboutESPGenericMerchCodeSMSConfirmationCheckedGuidedHelpAHTSaversSafetyRegisteredNewObject

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SAC Trouble- shooting
  2. Verified Address in Service Order
  3. Service with PAD
  4. Survey Closing
  5. PTK
  6. OTL
  7. Using Quick Call ID
  8. New Account
  9. Service OOW
  10. Escalation
  11. Checked Entitlement
  12. Greeting
  13. Existing Account
  14. Created New SR
  15. Empathy
  16. Service IW
  17. SAC Parts Sent
  18. Asked about ESP
  19. Generic Merch Code
  20. SMS Confirmation Checked
  21. Guided Help
  22. AHT Savers
  23. Safety
  24. Registered New Object