AHTSaversAskedaboutESPOTLSACTrouble-shootingSMSConfirmationCheckedEmpathyRegisteredNewObjectEscalationServicewithPADCheckedEntitlementGuidedHelpSurveyClosingServiceOOWPTKUsingQuickCall IDServiceIWSafetyExistingAccountGreetingGenericMerchCodeSACPartsSentVerifiedAddressin ServiceOrderCreatedNewSRNewAccountAHTSaversAskedaboutESPOTLSACTrouble-shootingSMSConfirmationCheckedEmpathyRegisteredNewObjectEscalationServicewithPADCheckedEntitlementGuidedHelpSurveyClosingServiceOOWPTKUsingQuickCall IDServiceIWSafetyExistingAccountGreetingGenericMerchCodeSACPartsSentVerifiedAddressin ServiceOrderCreatedNewSRNewAccount

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT Savers
  2. Asked about ESP
  3. OTL
  4. SAC Trouble- shooting
  5. SMS Confirmation Checked
  6. Empathy
  7. Registered New Object
  8. Escalation
  9. Service with PAD
  10. Checked Entitlement
  11. Guided Help
  12. Survey Closing
  13. Service OOW
  14. PTK
  15. Using Quick Call ID
  16. Service IW
  17. Safety
  18. Existing Account
  19. Greeting
  20. Generic Merch Code
  21. SAC Parts Sent
  22. Verified Address in Service Order
  23. Created New SR
  24. New Account