GuidedHelpCheckedEntitlementGreetingUsingQuickCall IDSACPartsSentPTKOTLEscalationGenericMerchCodeAHTSaversServicewithPADExistingAccountRegisteredNewObjectSafetyServiceOOWVerifiedAddressin ServiceOrderServiceIWCreatedNewSRAskedaboutESPSACTrouble-shootingNewAccountEmpathySMSConfirmationCheckedSurveyClosingGuidedHelpCheckedEntitlementGreetingUsingQuickCall IDSACPartsSentPTKOTLEscalationGenericMerchCodeAHTSaversServicewithPADExistingAccountRegisteredNewObjectSafetyServiceOOWVerifiedAddressin ServiceOrderServiceIWCreatedNewSRAskedaboutESPSACTrouble-shootingNewAccountEmpathySMSConfirmationCheckedSurveyClosing

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guided Help
  2. Checked Entitlement
  3. Greeting
  4. Using Quick Call ID
  5. SAC Parts Sent
  6. PTK
  7. OTL
  8. Escalation
  9. Generic Merch Code
  10. AHT Savers
  11. Service with PAD
  12. Existing Account
  13. Registered New Object
  14. Safety
  15. Service OOW
  16. Verified Address in Service Order
  17. Service IW
  18. Created New SR
  19. Asked about ESP
  20. SAC Trouble- shooting
  21. New Account
  22. Empathy
  23. SMS Confirmation Checked
  24. Survey Closing