UsingQuickCall IDRegisteredNewObjectSafetyServiceIWVerifiedAddressin ServiceOrderSMSConfirmationCheckedServicewithPADNewAccountCheckedEntitlementServiceOOWOTLPTKGuidedHelpGenericMerchCodeAskedaboutESPGreetingAHTSaversSurveyClosingSACPartsSentCreatedNewSREmpathyExistingAccountSACTrouble-shootingEscalationUsingQuickCall IDRegisteredNewObjectSafetyServiceIWVerifiedAddressin ServiceOrderSMSConfirmationCheckedServicewithPADNewAccountCheckedEntitlementServiceOOWOTLPTKGuidedHelpGenericMerchCodeAskedaboutESPGreetingAHTSaversSurveyClosingSACPartsSentCreatedNewSREmpathyExistingAccountSACTrouble-shootingEscalation

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Using Quick Call ID
  2. Registered New Object
  3. Safety
  4. Service IW
  5. Verified Address in Service Order
  6. SMS Confirmation Checked
  7. Service with PAD
  8. New Account
  9. Checked Entitlement
  10. Service OOW
  11. OTL
  12. PTK
  13. Guided Help
  14. Generic Merch Code
  15. Asked about ESP
  16. Greeting
  17. AHT Savers
  18. Survey Closing
  19. SAC Parts Sent
  20. Created New SR
  21. Empathy
  22. Existing Account
  23. SAC Trouble- shooting
  24. Escalation