RegisteredNewObjectSurveyClosingSACPartsSentSMSConfirmationCheckedPTKExistingAccountAHTSaversServiceIWOTLSafetyNewAccountCheckedEntitlementCreatedNewSRGenericMerchCodeGreetingServicewithPADSACTrouble-shootingEscalationGuidedHelpEmpathyServiceOOWAskedaboutESPUsingQuickCall IDVerifiedAddressin ServiceOrderRegisteredNewObjectSurveyClosingSACPartsSentSMSConfirmationCheckedPTKExistingAccountAHTSaversServiceIWOTLSafetyNewAccountCheckedEntitlementCreatedNewSRGenericMerchCodeGreetingServicewithPADSACTrouble-shootingEscalationGuidedHelpEmpathyServiceOOWAskedaboutESPUsingQuickCall IDVerifiedAddressin ServiceOrder

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Registered New Object
  2. Survey Closing
  3. SAC Parts Sent
  4. SMS Confirmation Checked
  5. PTK
  6. Existing Account
  7. AHT Savers
  8. Service IW
  9. OTL
  10. Safety
  11. New Account
  12. Checked Entitlement
  13. Created New SR
  14. Generic Merch Code
  15. Greeting
  16. Service with PAD
  17. SAC Trouble- shooting
  18. Escalation
  19. Guided Help
  20. Empathy
  21. Service OOW
  22. Asked about ESP
  23. Using Quick Call ID
  24. Verified Address in Service Order