CheckedEntitlementRegisteredNewObjectUsingQuickCall IDSMSConfirmationCheckedEmpathyEscalationAskedaboutESPServiceOOWCreatedNewSRGreetingSACTrouble-shootingExistingAccountAHTSaversVerifiedAddressin ServiceOrderGenericMerchCodeNewAccountGuidedHelpSafetyServiceIWServicewithPADSACPartsSentSurveyClosingPTKOTLCheckedEntitlementRegisteredNewObjectUsingQuickCall IDSMSConfirmationCheckedEmpathyEscalationAskedaboutESPServiceOOWCreatedNewSRGreetingSACTrouble-shootingExistingAccountAHTSaversVerifiedAddressin ServiceOrderGenericMerchCodeNewAccountGuidedHelpSafetyServiceIWServicewithPADSACPartsSentSurveyClosingPTKOTL

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked Entitlement
  2. Registered New Object
  3. Using Quick Call ID
  4. SMS Confirmation Checked
  5. Empathy
  6. Escalation
  7. Asked about ESP
  8. Service OOW
  9. Created New SR
  10. Greeting
  11. SAC Trouble- shooting
  12. Existing Account
  13. AHT Savers
  14. Verified Address in Service Order
  15. Generic Merch Code
  16. New Account
  17. Guided Help
  18. Safety
  19. Service IW
  20. Service with PAD
  21. SAC Parts Sent
  22. Survey Closing
  23. PTK
  24. OTL