SafetyAHTSaversPTKSACTrouble-shootingServiceIWVerifiedAddressin ServiceOrderEscalationNewAccountSACPartsSentGreetingSMSConfirmationCheckedExistingAccountServiceOOWSurveyClosingGenericMerchCodeOTLRegisteredNewObjectEmpathyAskedaboutESPServicewithPADGuidedHelpUsingQuickCall IDCreatedNewSRCheckedEntitlementSafetyAHTSaversPTKSACTrouble-shootingServiceIWVerifiedAddressin ServiceOrderEscalationNewAccountSACPartsSentGreetingSMSConfirmationCheckedExistingAccountServiceOOWSurveyClosingGenericMerchCodeOTLRegisteredNewObjectEmpathyAskedaboutESPServicewithPADGuidedHelpUsingQuickCall IDCreatedNewSRCheckedEntitlement

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Safety
  2. AHT Savers
  3. PTK
  4. SAC Trouble- shooting
  5. Service IW
  6. Verified Address in Service Order
  7. Escalation
  8. New Account
  9. SAC Parts Sent
  10. Greeting
  11. SMS Confirmation Checked
  12. Existing Account
  13. Service OOW
  14. Survey Closing
  15. Generic Merch Code
  16. OTL
  17. Registered New Object
  18. Empathy
  19. Asked about ESP
  20. Service with PAD
  21. Guided Help
  22. Using Quick Call ID
  23. Created New SR
  24. Checked Entitlement