ExistingAccountCreatedNewSRSafetyGenericMerchCodeSACPartsSentAskedaboutESPUsingQuickCall IDGreetingNewAccountSurveyClosingRegisteredNewObjectServiceOOWServicewithPADOTLEmpathySACTrouble-shootingVerifiedAddressin ServiceOrderCheckedEntitlementPTKSMSConfirmationCheckedGuidedHelpAHTSaversEscalationServiceIWExistingAccountCreatedNewSRSafetyGenericMerchCodeSACPartsSentAskedaboutESPUsingQuickCall IDGreetingNewAccountSurveyClosingRegisteredNewObjectServiceOOWServicewithPADOTLEmpathySACTrouble-shootingVerifiedAddressin ServiceOrderCheckedEntitlementPTKSMSConfirmationCheckedGuidedHelpAHTSaversEscalationServiceIW

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Existing Account
  2. Created New SR
  3. Safety
  4. Generic Merch Code
  5. SAC Parts Sent
  6. Asked about ESP
  7. Using Quick Call ID
  8. Greeting
  9. New Account
  10. Survey Closing
  11. Registered New Object
  12. Service OOW
  13. Service with PAD
  14. OTL
  15. Empathy
  16. SAC Trouble- shooting
  17. Verified Address in Service Order
  18. Checked Entitlement
  19. PTK
  20. SMS Confirmation Checked
  21. Guided Help
  22. AHT Savers
  23. Escalation
  24. Service IW