RegisteredNewObjectEscalationSACPartsSentCreatedNewSROTLVerifiedAddressin ServiceOrderPTKSurveyClosingServiceIWGuidedHelpServicewithPADUsingQuickCall IDSACTrouble-shootingGreetingAskedaboutESPCheckedEntitlementAHTSaversServiceOOWGenericMerchCodeSMSConfirmationCheckedNewAccountSafetyEmpathyExistingAccountRegisteredNewObjectEscalationSACPartsSentCreatedNewSROTLVerifiedAddressin ServiceOrderPTKSurveyClosingServiceIWGuidedHelpServicewithPADUsingQuickCall IDSACTrouble-shootingGreetingAskedaboutESPCheckedEntitlementAHTSaversServiceOOWGenericMerchCodeSMSConfirmationCheckedNewAccountSafetyEmpathyExistingAccount

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Registered New Object
  2. Escalation
  3. SAC Parts Sent
  4. Created New SR
  5. OTL
  6. Verified Address in Service Order
  7. PTK
  8. Survey Closing
  9. Service IW
  10. Guided Help
  11. Service with PAD
  12. Using Quick Call ID
  13. SAC Trouble- shooting
  14. Greeting
  15. Asked about ESP
  16. Checked Entitlement
  17. AHT Savers
  18. Service OOW
  19. Generic Merch Code
  20. SMS Confirmation Checked
  21. New Account
  22. Safety
  23. Empathy
  24. Existing Account