CheckedEntitlementCreatedNewSRGenericMerchCodeVerifiedAddressin ServiceOrderUsingQuickCall IDSMSConfirmationCheckedEscalationOTLSACTrouble-shootingPTKAHTSaversGuidedHelpSurveyClosingServiceIWSafetyServiceOOWEmpathyExistingAccountRegisteredNewObjectServicewithPADGreetingSACPartsSentNewAccountAskedaboutESPCheckedEntitlementCreatedNewSRGenericMerchCodeVerifiedAddressin ServiceOrderUsingQuickCall IDSMSConfirmationCheckedEscalationOTLSACTrouble-shootingPTKAHTSaversGuidedHelpSurveyClosingServiceIWSafetyServiceOOWEmpathyExistingAccountRegisteredNewObjectServicewithPADGreetingSACPartsSentNewAccountAskedaboutESP

CCT Call Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked Entitlement
  2. Created New SR
  3. Generic Merch Code
  4. Verified Address in Service Order
  5. Using Quick Call ID
  6. SMS Confirmation Checked
  7. Escalation
  8. OTL
  9. SAC Trouble- shooting
  10. PTK
  11. AHT Savers
  12. Guided Help
  13. Survey Closing
  14. Service IW
  15. Safety
  16. Service OOW
  17. Empathy
  18. Existing Account
  19. Registered New Object
  20. Service with PAD
  21. Greeting
  22. SAC Parts Sent
  23. New Account
  24. Asked about ESP