Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. make a MC payment
2. refunded a fee
3. make an irate member happy
4. give DocuSign access code
5. text member
6. transfer between accounts
7. transfer a call
8. member has the same name as you!
9. address change
10. has 0 unread emails
11. take/verify a wire
12. reset password
13. explain a service to a member
14. check loan status
15. member chats about weather
16. submit payroll deduction
17. check on card dispute
18. haven't missed any calls
19. give loan payoff
20. file new card dispute
21. repeat caller
22. check balance
23. give branch hours
24. give deposit amount