Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. explain a service to a member
2. member has the same name as you!
3. refunded a fee
4. give DocuSign access code
5. give deposit amount
6. transfer a call
7. make an irate member happy
8. file new card dispute
9. has 0 unread emails
10. reset password
11. take/verify a wire
12. haven't missed any calls
13. transfer between accounts
14. check on card dispute
15. give loan payoff
16. text member
17. give branch hours
18. repeat caller
19. make a MC payment
20. check balance
21. member chats about weather
22. submit payroll deduction
23. address change
24. check loan status