Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. member has the same name as you!
2. has 0 unread emails
3. refunded a fee
4. member chats about weather
5. repeat caller
6. reset password
7. give deposit amount
8. file new card dispute
9. check balance
10. take/verify a wire
11. transfer between accounts
12. address change
13. check on card dispute
14. haven't missed any calls
15. make a MC payment
16. submit payroll deduction
17. give branch hours
18. text member
19. transfer a call
20. check loan status
21. give DocuSign access code
22. explain a service to a member
23. give loan payoff
24. make an irate member happy