Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. repeat caller
2. take/verify a wire
3. file new card dispute
4. member chats about weather
5. transfer a call
6. check loan status
7. give loan payoff
8. submit payroll deduction
9. address change
10. make an irate member happy
11. has 0 unread emails
12. check balance
13. give deposit amount
14. check on card dispute
15. give DocuSign access code
16. explain a service to a member
17. transfer between accounts
18. reset password
19. haven't missed any calls
20. text member
21. make a MC payment
22. member has the same name as you!
23. refunded a fee
24. give branch hours