I had anon-riskcall under15 min.I reachedout to acolleague toassist themI didpaced/boxedbreathingwith a clientMysupervisor'sname startswith a P, A,or CI took awalk forself-care onmy breakI asked forhelp from acolleaguewhen I wasoverwhelmedI got a casenumberthat endswith 9I sent onlyLCTreferralsto a clientI engagedin self-careafter adifficult callI gave mycolleaguepositivefeedback/acomplimentI got a callfrom aGoogleclientIsupported5+ calls inone dayI was able tosafety plan &avoid awelfarecheckI ordereduber eats forlunch/dinnerI spoke toa clientfrom CA,NC, or FLI was ableto help de-escalate anupset clientI had toclear mycacheI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI was able toresolve atech/phoneissueindependentlyI engagedwith the dailymetrics 2 ormore timesI used54321with aclientI provided aresourcefrom thecrisisresource listA clientgave me acomplimentI had a fullday withno RCissuesI had anon-riskcall under15 min.I reachedout to acolleague toassist themI didpaced/boxedbreathingwith a clientMysupervisor'sname startswith a P, A,or CI took awalk forself-care onmy breakI asked forhelp from acolleaguewhen I wasoverwhelmedI got a casenumberthat endswith 9I sent onlyLCTreferralsto a clientI engagedin self-careafter adifficult callI gave mycolleaguepositivefeedback/acomplimentI got a callfrom aGoogleclientIsupported5+ calls inone dayI was able tosafety plan &avoid awelfarecheckI ordereduber eats forlunch/dinnerI spoke toa clientfrom CA,NC, or FLI was ableto help de-escalate anupset clientI had toclear mycacheI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI was able toresolve atech/phoneissueindependentlyI engagedwith the dailymetrics 2 ormore timesI used54321with aclientI provided aresourcefrom thecrisisresource listA clientgave me acomplimentI had a fullday withno RCissues

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I had a non-risk call under 15 min.
  2. I reached out to a colleague to assist them
  3. I did paced/boxed breathing with a client
  4. My supervisor's name starts with a P, A, or C
  5. I took a walk for self-care on my break
  6. I asked for help from a colleague when I was overwhelmed
  7. I got a case number that ends with 9
  8. I sent only LCT referrals to a client
  9. I engaged in self-care after a difficult call
  10. I gave my colleague positive feedback/a compliment
  11. I got a call from a Google client
  12. I supported 5+ calls in one day
  13. I was able to safety plan & avoid a welfare check
  14. I ordered uber eats for lunch/dinner
  15. I spoke to a client from CA, NC, or FL
  16. I was able to help de-escalate an upset client
  17. I had to clear my cache
  18. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  19. I was able to resolve a tech/phone issue independently
  20. I engaged with the daily metrics 2 or more times
  21. I used 54321 with a client
  22. I provided a resource from the crisis resource list
  23. A client gave me a compliment
  24. I had a full day with no RC issues