I engagedin self-careafter adifficult callIsupported5+ calls inone dayI ordereduber eats forlunch/dinnerI had a fullday withno RCissuesI had anon-riskcall under15 min.I was ableto help de-escalate anupset clientI provided aresourcefrom thecrisisresource listI spoke toa clientfrom CA,NC, or FLI got a casenumberthat endswith 9I gave mycolleaguepositivefeedback/acomplimentI didpaced/boxedbreathingwith a clientI was able tosafety plan &avoid awelfarecheckI had toclear mycacheI took awalk forself-care onmy breakI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI sent onlyLCTreferralsto a clientI used54321with aclientI was able toresolve atech/phoneissueindependentlyA clientgave me acomplimentI got a callfrom aGoogleclientI engagedwith the dailymetrics 2 ormore timesI reachedout to acolleague toassist themMysupervisor'sname startswith a P, A,or CI asked forhelp from acolleaguewhen I wasoverwhelmedI engagedin self-careafter adifficult callIsupported5+ calls inone dayI ordereduber eats forlunch/dinnerI had a fullday withno RCissuesI had anon-riskcall under15 min.I was ableto help de-escalate anupset clientI provided aresourcefrom thecrisisresource listI spoke toa clientfrom CA,NC, or FLI got a casenumberthat endswith 9I gave mycolleaguepositivefeedback/acomplimentI didpaced/boxedbreathingwith a clientI was able tosafety plan &avoid awelfarecheckI had toclear mycacheI took awalk forself-care onmy breakI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI sent onlyLCTreferralsto a clientI used54321with aclientI was able toresolve atech/phoneissueindependentlyA clientgave me acomplimentI got a callfrom aGoogleclientI engagedwith the dailymetrics 2 ormore timesI reachedout to acolleague toassist themMysupervisor'sname startswith a P, A,or CI asked forhelp from acolleaguewhen I wasoverwhelmed

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I engaged in self-care after a difficult call
  2. I supported 5+ calls in one day
  3. I ordered uber eats for lunch/dinner
  4. I had a full day with no RC issues
  5. I had a non-risk call under 15 min.
  6. I was able to help de-escalate an upset client
  7. I provided a resource from the crisis resource list
  8. I spoke to a client from CA, NC, or FL
  9. I got a case number that ends with 9
  10. I gave my colleague positive feedback/a compliment
  11. I did paced/boxed breathing with a client
  12. I was able to safety plan & avoid a welfare check
  13. I had to clear my cache
  14. I took a walk for self-care on my break
  15. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  16. I sent only LCT referrals to a client
  17. I used 54321 with a client
  18. I was able to resolve a tech/phone issue independently
  19. A client gave me a compliment
  20. I got a call from a Google client
  21. I engaged with the daily metrics 2 or more times
  22. I reached out to a colleague to assist them
  23. My supervisor's name starts with a P, A, or C
  24. I asked for help from a colleague when I was overwhelmed