I ordereduber eats forlunch/dinnerI engagedin self-careafter adifficult callI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI had a fullday withno RCissuesI asked forhelp from acolleaguewhen I wasoverwhelmedI took awalk forself-care onmy breakMysupervisor'sname startswith a P, A,or CA clientgave me acomplimentIsupported5+ calls inone dayI had toclear mycacheI was able toresolve atech/phoneissueindependentlyI provided aresourcefrom thecrisisresource listI used54321with aclientI got a casenumberthat endswith 9I didpaced/boxedbreathingwith a clientI was ableto help de-escalate anupset clientI spoke toa clientfrom CA,NC, or FLI was able tosafety plan &avoid awelfarecheckI had anon-riskcall under15 min.I engagedwith the dailymetrics 2 ormore timesI gave mycolleaguepositivefeedback/acomplimentI reachedout to acolleague toassist themI sent onlyLCTreferralsto a clientI got a callfrom aGoogleclientI ordereduber eats forlunch/dinnerI engagedin self-careafter adifficult callI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI had a fullday withno RCissuesI asked forhelp from acolleaguewhen I wasoverwhelmedI took awalk forself-care onmy breakMysupervisor'sname startswith a P, A,or CA clientgave me acomplimentIsupported5+ calls inone dayI had toclear mycacheI was able toresolve atech/phoneissueindependentlyI provided aresourcefrom thecrisisresource listI used54321with aclientI got a casenumberthat endswith 9I didpaced/boxedbreathingwith a clientI was ableto help de-escalate anupset clientI spoke toa clientfrom CA,NC, or FLI was able tosafety plan &avoid awelfarecheckI had anon-riskcall under15 min.I engagedwith the dailymetrics 2 ormore timesI gave mycolleaguepositivefeedback/acomplimentI reachedout to acolleague toassist themI sent onlyLCTreferralsto a clientI got a callfrom aGoogleclient

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I ordered uber eats for lunch/dinner
  2. I engaged in self-care after a difficult call
  3. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  4. I had a full day with no RC issues
  5. I asked for help from a colleague when I was overwhelmed
  6. I took a walk for self-care on my break
  7. My supervisor's name starts with a P, A, or C
  8. A client gave me a compliment
  9. I supported 5+ calls in one day
  10. I had to clear my cache
  11. I was able to resolve a tech/phone issue independently
  12. I provided a resource from the crisis resource list
  13. I used 54321 with a client
  14. I got a case number that ends with 9
  15. I did paced/boxed breathing with a client
  16. I was able to help de-escalate an upset client
  17. I spoke to a client from CA, NC, or FL
  18. I was able to safety plan & avoid a welfare check
  19. I had a non-risk call under 15 min.
  20. I engaged with the daily metrics 2 or more times
  21. I gave my colleague positive feedback/a compliment
  22. I reached out to a colleague to assist them
  23. I sent only LCT referrals to a client
  24. I got a call from a Google client