Isupported5+ calls inone dayMysupervisor'sname startswith a P, A,or CI was able tosafety plan &avoid awelfarecheckI had a fullday withno RCissuesI used54321with aclientI had anon-riskcall under15 min.I was able toresolve atech/phoneissueindependentlyI didpaced/boxedbreathingwith a clientI reachedout to acolleague toassist themI was ableto help de-escalate anupset clientA clientgave me acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI spoke toa clientfrom CA,NC, or FLI took awalk forself-care onmy breakI had toclear mycacheI ordereduber eats forlunch/dinnerI got a casenumberthat endswith 9I engagedwith the dailymetrics 2 ormore timesI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI sent onlyLCTreferralsto a clientI provided aresourcefrom thecrisisresource listI got a callfrom aGoogleclientI engagedin self-careafter adifficult callI gave mycolleaguepositivefeedback/acomplimentIsupported5+ calls inone dayMysupervisor'sname startswith a P, A,or CI was able tosafety plan &avoid awelfarecheckI had a fullday withno RCissuesI used54321with aclientI had anon-riskcall under15 min.I was able toresolve atech/phoneissueindependentlyI didpaced/boxedbreathingwith a clientI reachedout to acolleague toassist themI was ableto help de-escalate anupset clientA clientgave me acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI spoke toa clientfrom CA,NC, or FLI took awalk forself-care onmy breakI had toclear mycacheI ordereduber eats forlunch/dinnerI got a casenumberthat endswith 9I engagedwith the dailymetrics 2 ormore timesI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI sent onlyLCTreferralsto a clientI provided aresourcefrom thecrisisresource listI got a callfrom aGoogleclientI engagedin self-careafter adifficult callI gave mycolleaguepositivefeedback/acompliment

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I supported 5+ calls in one day
  2. My supervisor's name starts with a P, A, or C
  3. I was able to safety plan & avoid a welfare check
  4. I had a full day with no RC issues
  5. I used 54321 with a client
  6. I had a non-risk call under 15 min.
  7. I was able to resolve a tech/phone issue independently
  8. I did paced/boxed breathing with a client
  9. I reached out to a colleague to assist them
  10. I was able to help de-escalate an upset client
  11. A client gave me a compliment
  12. I asked for help from a colleague when I was overwhelmed
  13. I spoke to a client from CA, NC, or FL
  14. I took a walk for self-care on my break
  15. I had to clear my cache
  16. I ordered uber eats for lunch/dinner
  17. I got a case number that ends with 9
  18. I engaged with the daily metrics 2 or more times
  19. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  20. I sent only LCT referrals to a client
  21. I provided a resource from the crisis resource list
  22. I got a call from a Google client
  23. I engaged in self-care after a difficult call
  24. I gave my colleague positive feedback/a compliment