I had a fullday withno RCissuesI got a callfrom aGoogleclientI spoke toa clientfrom CA,NC, or FLI took awalk forself-care onmy breakI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxIsupported5+ calls inone dayI was able tosafety plan &avoid awelfarecheckI engagedwith the dailymetrics 2 ormore timesI got a casenumberthat endswith 9I sent onlyLCTreferralsto a clientI gave mycolleaguepositivefeedback/acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI had anon-riskcall under15 min.I was ableto help de-escalate anupset clientI ordereduber eats forlunch/dinnerI engagedin self-careafter adifficult callI was able toresolve atech/phoneissueindependentlyA clientgave me acomplimentI used54321with aclientI had toclear mycacheI provided aresourcefrom thecrisisresource listI didpaced/boxedbreathingwith a clientI reachedout to acolleague toassist themMysupervisor'sname startswith a P, A,or CI had a fullday withno RCissuesI got a callfrom aGoogleclientI spoke toa clientfrom CA,NC, or FLI took awalk forself-care onmy breakI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxIsupported5+ calls inone dayI was able tosafety plan &avoid awelfarecheckI engagedwith the dailymetrics 2 ormore timesI got a casenumberthat endswith 9I sent onlyLCTreferralsto a clientI gave mycolleaguepositivefeedback/acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI had anon-riskcall under15 min.I was ableto help de-escalate anupset clientI ordereduber eats forlunch/dinnerI engagedin self-careafter adifficult callI was able toresolve atech/phoneissueindependentlyA clientgave me acomplimentI used54321with aclientI had toclear mycacheI provided aresourcefrom thecrisisresource listI didpaced/boxedbreathingwith a clientI reachedout to acolleague toassist themMysupervisor'sname startswith a P, A,or C

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I had a full day with no RC issues
  2. I got a call from a Google client
  3. I spoke to a client from CA, NC, or FL
  4. I took a walk for self-care on my break
  5. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  6. I supported 5+ calls in one day
  7. I was able to safety plan & avoid a welfare check
  8. I engaged with the daily metrics 2 or more times
  9. I got a case number that ends with 9
  10. I sent only LCT referrals to a client
  11. I gave my colleague positive feedback/a compliment
  12. I asked for help from a colleague when I was overwhelmed
  13. I had a non-risk call under 15 min.
  14. I was able to help de-escalate an upset client
  15. I ordered uber eats for lunch/dinner
  16. I engaged in self-care after a difficult call
  17. I was able to resolve a tech/phone issue independently
  18. A client gave me a compliment
  19. I used 54321 with a client
  20. I had to clear my cache
  21. I provided a resource from the crisis resource list
  22. I did paced/boxed breathing with a client
  23. I reached out to a colleague to assist them
  24. My supervisor's name starts with a P, A, or C