I engagedwith the dailymetrics 2 ormore timesI gave mycolleaguepositivefeedback/acomplimentI was able toresolve atech/phoneissueindependentlyI reachedout to acolleague toassist themI had a fullday withno RCissuesI was able tosafety plan &avoid awelfarecheckI didpaced/boxedbreathingwith a clientI ordereduber eats forlunch/dinnerI had toclear mycacheI was ableto help de-escalate anupset clientI sent onlyLCTreferralsto a clientI used54321with aclientI asked forhelp from acolleaguewhen I wasoverwhelmedI provided aresourcefrom thecrisisresource listMysupervisor'sname startswith a P, A,or CI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxIsupported5+ calls inone dayI took awalk forself-care onmy breakI had anon-riskcall under15 min.I spoke toa clientfrom CA,NC, or FLI got a casenumberthat endswith 9I engagedin self-careafter adifficult callI got a callfrom aGoogleclientA clientgave me acomplimentI engagedwith the dailymetrics 2 ormore timesI gave mycolleaguepositivefeedback/acomplimentI was able toresolve atech/phoneissueindependentlyI reachedout to acolleague toassist themI had a fullday withno RCissuesI was able tosafety plan &avoid awelfarecheckI didpaced/boxedbreathingwith a clientI ordereduber eats forlunch/dinnerI had toclear mycacheI was ableto help de-escalate anupset clientI sent onlyLCTreferralsto a clientI used54321with aclientI asked forhelp from acolleaguewhen I wasoverwhelmedI provided aresourcefrom thecrisisresource listMysupervisor'sname startswith a P, A,or CI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxIsupported5+ calls inone dayI took awalk forself-care onmy breakI had anon-riskcall under15 min.I spoke toa clientfrom CA,NC, or FLI got a casenumberthat endswith 9I engagedin self-careafter adifficult callI got a callfrom aGoogleclientA clientgave me acompliment

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I engaged with the daily metrics 2 or more times
  2. I gave my colleague positive feedback/a compliment
  3. I was able to resolve a tech/phone issue independently
  4. I reached out to a colleague to assist them
  5. I had a full day with no RC issues
  6. I was able to safety plan & avoid a welfare check
  7. I did paced/boxed breathing with a client
  8. I ordered uber eats for lunch/dinner
  9. I had to clear my cache
  10. I was able to help de-escalate an upset client
  11. I sent only LCT referrals to a client
  12. I used 54321 with a client
  13. I asked for help from a colleague when I was overwhelmed
  14. I provided a resource from the crisis resource list
  15. My supervisor's name starts with a P, A, or C
  16. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  17. I supported 5+ calls in one day
  18. I took a walk for self-care on my break
  19. I had a non-risk call under 15 min.
  20. I spoke to a client from CA, NC, or FL
  21. I got a case number that ends with 9
  22. I engaged in self-care after a difficult call
  23. I got a call from a Google client
  24. A client gave me a compliment