I spoke toa clientfrom CA,NC, or FLI got a callfrom aGoogleclientI was able tosafety plan &avoid awelfarecheckI didpaced/boxedbreathingwith a clientI had toclear mycacheI provided aresourcefrom thecrisisresource listI gave mycolleaguepositivefeedback/acomplimentI was ableto help de-escalate anupset clientI engagedwith the dailymetrics 2 ormore timesA clientgave me acomplimentI had anon-riskcall under15 min.I was able toresolve atech/phoneissueindependentlyI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxMysupervisor'sname startswith a P, A,or CI ordereduber eats forlunch/dinnerI took awalk forself-care onmy breakI asked forhelp from acolleaguewhen I wasoverwhelmedI engagedin self-careafter adifficult callI had a fullday withno RCissuesI sent onlyLCTreferralsto a clientIsupported5+ calls inone dayI reachedout to acolleague toassist themI used54321with aclientI got a casenumberthat endswith 9I spoke toa clientfrom CA,NC, or FLI got a callfrom aGoogleclientI was able tosafety plan &avoid awelfarecheckI didpaced/boxedbreathingwith a clientI had toclear mycacheI provided aresourcefrom thecrisisresource listI gave mycolleaguepositivefeedback/acomplimentI was ableto help de-escalate anupset clientI engagedwith the dailymetrics 2 ormore timesA clientgave me acomplimentI had anon-riskcall under15 min.I was able toresolve atech/phoneissueindependentlyI ordered theDark ChocolateSea SaltAlmonds fromNatureBoxMysupervisor'sname startswith a P, A,or CI ordereduber eats forlunch/dinnerI took awalk forself-care onmy breakI asked forhelp from acolleaguewhen I wasoverwhelmedI engagedin self-careafter adifficult callI had a fullday withno RCissuesI sent onlyLCTreferralsto a clientIsupported5+ calls inone dayI reachedout to acolleague toassist themI used54321with aclientI got a casenumberthat endswith 9

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I spoke to a client from CA, NC, or FL
  2. I got a call from a Google client
  3. I was able to safety plan & avoid a welfare check
  4. I did paced/boxed breathing with a client
  5. I had to clear my cache
  6. I provided a resource from the crisis resource list
  7. I gave my colleague positive feedback/a compliment
  8. I was able to help de-escalate an upset client
  9. I engaged with the daily metrics 2 or more times
  10. A client gave me a compliment
  11. I had a non-risk call under 15 min.
  12. I was able to resolve a tech/phone issue independently
  13. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  14. My supervisor's name starts with a P, A, or C
  15. I ordered uber eats for lunch/dinner
  16. I took a walk for self-care on my break
  17. I asked for help from a colleague when I was overwhelmed
  18. I engaged in self-care after a difficult call
  19. I had a full day with no RC issues
  20. I sent only LCT referrals to a client
  21. I supported 5+ calls in one day
  22. I reached out to a colleague to assist them
  23. I used 54321 with a client
  24. I got a case number that ends with 9