I engagedwith the dailymetrics 2 ormore timesI took awalk forself-care onmy breakA clientgave me acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI gave mycolleaguepositivefeedback/acomplimentI was ableto help de-escalate anupset clientI had anon-riskcall under15 min.I ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI didpaced/boxedbreathingwith a clientIsupported5+ calls inone dayI used54321with aclientI provided aresourcefrom thecrisisresource listI got a callfrom aGoogleclientI sent onlyLCTreferralsto a clientI engagedin self-careafter adifficult callI had a fullday withno RCissuesI spoke toa clientfrom CA,NC, or FLI was able tosafety plan &avoid awelfarecheckI reachedout to acolleague toassist themI had toclear mycacheI ordereduber eats forlunch/dinnerI was able toresolve atech/phoneissueindependentlyMysupervisor'sname startswith a P, A,or CI got a casenumberthat endswith 9I engagedwith the dailymetrics 2 ormore timesI took awalk forself-care onmy breakA clientgave me acomplimentI asked forhelp from acolleaguewhen I wasoverwhelmedI gave mycolleaguepositivefeedback/acomplimentI was ableto help de-escalate anupset clientI had anon-riskcall under15 min.I ordered theDark ChocolateSea SaltAlmonds fromNatureBoxI didpaced/boxedbreathingwith a clientIsupported5+ calls inone dayI used54321with aclientI provided aresourcefrom thecrisisresource listI got a callfrom aGoogleclientI sent onlyLCTreferralsto a clientI engagedin self-careafter adifficult callI had a fullday withno RCissuesI spoke toa clientfrom CA,NC, or FLI was able tosafety plan &avoid awelfarecheckI reachedout to acolleague toassist themI had toclear mycacheI ordereduber eats forlunch/dinnerI was able toresolve atech/phoneissueindependentlyMysupervisor'sname startswith a P, A,or CI got a casenumberthat endswith 9

Lyra Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I engaged with the daily metrics 2 or more times
  2. I took a walk for self-care on my break
  3. A client gave me a compliment
  4. I asked for help from a colleague when I was overwhelmed
  5. I gave my colleague positive feedback/a compliment
  6. I was able to help de-escalate an upset client
  7. I had a non-risk call under 15 min.
  8. I ordered the Dark Chocolate Sea Salt Almonds from NatureBox
  9. I did paced/boxed breathing with a client
  10. I supported 5+ calls in one day
  11. I used 54321 with a client
  12. I provided a resource from the crisis resource list
  13. I got a call from a Google client
  14. I sent only LCT referrals to a client
  15. I engaged in self-care after a difficult call
  16. I had a full day with no RC issues
  17. I spoke to a client from CA, NC, or FL
  18. I was able to safety plan & avoid a welfare check
  19. I reached out to a colleague to assist them
  20. I had to clear my cache
  21. I ordered uber eats for lunch/dinner
  22. I was able to resolve a tech/phone issue independently
  23. My supervisor's name starts with a P, A, or C
  24. I got a case number that ends with 9