Receive acall withinfirst 3minutes ofyour shift1098-TQuestion"What isFAA andwhy do Ihave it?"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)$0 totalbalanceStudentwon'tverify40+Calls in1 day30minutecallVA student,but has notcertifiedclassesWhen do Iget my FA(filed FAFSAlast week)Haveto callIT"When willI get myrefund?"ColdTransferfrom anydepartmentSpousecalls onbehalf ofstudent3CollectionHoldsRemovedLateLunch"Why am Ibeing charged$50 and Inever attendedUMGC"SOIStudent"Why do Ihave togiveHSX?"CalledOSA andFA on thesame call2 ODBholdsremovedMy ADmessagedme aboutACWEscalatedstudent toSTC"I wantto speakto FA"Receive acall withinfirst 3minutes ofyour shift1098-TQuestion"What isFAA andwhy do Ihave it?"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)$0 totalbalanceStudentwon'tverify40+Calls in1 day30minutecallVA student,but has notcertifiedclassesWhen do Iget my FA(filed FAFSAlast week)Haveto callIT"When willI get myrefund?"ColdTransferfrom anydepartmentSpousecalls onbehalf ofstudent3CollectionHoldsRemovedLateLunch"Why am Ibeing charged$50 and Inever attendedUMGC"SOIStudent"Why do Ihave togiveHSX?"CalledOSA andFA on thesame call2 ODBholdsremovedMy ADmessagedme aboutACWEscalatedstudent toSTC"I wantto speakto FA"

Monday Peak Period BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a call within first 3 minutes of your shift
  2. 1098-T Question
  3. "What is FAA and why do I have it?"
  4. My aid says I don't meet minimum requirements for disbursement (classes haven't started)
  5. $0 total balance
  6. Student won't verify
  7. 40+ Calls in 1 day
  8. 30 minute call
  9. VA student, but has not certified classes
  10. When do I get my FA (filed FAFSA last week)
  11. Have to call IT
  12. "When will I get my refund?"
  13. Cold Transfer from any department
  14. Spouse calls on behalf of student
  15. 3 Collection Holds Removed
  16. Late Lunch
  17. "Why am I being charged $50 and I never attended UMGC"
  18. SOI Student
  19. "Why do I have to give HSX?"
  20. Called OSA and FA on the same call
  21. 2 ODB holds removed
  22. My AD messaged me about ACW
  23. Escalated student to STC
  24. "I want to speak to FA"