CalledOSA andFA on thesame call"Why am Ibeing charged$50 and Inever attendedUMGC"40+Calls in1 day3CollectionHoldsRemovedEscalatedstudent toSTC$0 totalbalanceStudentwon'tverifyMy ADmessagedme aboutACWSpousecalls onbehalf ofstudentColdTransferfrom anydepartment"I wantto speakto FA"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)"Why do Ihave togiveHSX?"2 ODBholdsremoved1098-TQuestionLateLunchReceive acall withinfirst 3minutes ofyour shift30minutecallVA student,but has notcertifiedclassesHaveto callITSOIStudent"When willI get myrefund?"When do Iget my FA(filed FAFSAlast week)"What isFAA andwhy do Ihave it?"CalledOSA andFA on thesame call"Why am Ibeing charged$50 and Inever attendedUMGC"40+Calls in1 day3CollectionHoldsRemovedEscalatedstudent toSTC$0 totalbalanceStudentwon'tverifyMy ADmessagedme aboutACWSpousecalls onbehalf ofstudentColdTransferfrom anydepartment"I wantto speakto FA"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)"Why do Ihave togiveHSX?"2 ODBholdsremoved1098-TQuestionLateLunchReceive acall withinfirst 3minutes ofyour shift30minutecallVA student,but has notcertifiedclassesHaveto callITSOIStudent"When willI get myrefund?"When do Iget my FA(filed FAFSAlast week)"What isFAA andwhy do Ihave it?"

Monday Peak Period BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called OSA and FA on the same call
  2. "Why am I being charged $50 and I never attended UMGC"
  3. 40+ Calls in 1 day
  4. 3 Collection Holds Removed
  5. Escalated student to STC
  6. $0 total balance
  7. Student won't verify
  8. My AD messaged me about ACW
  9. Spouse calls on behalf of student
  10. Cold Transfer from any department
  11. "I want to speak to FA"
  12. My aid says I don't meet minimum requirements for disbursement (classes haven't started)
  13. "Why do I have to give HSX?"
  14. 2 ODB holds removed
  15. 1098-T Question
  16. Late Lunch
  17. Receive a call within first 3 minutes of your shift
  18. 30 minute call
  19. VA student, but has not certified classes
  20. Have to call IT
  21. SOI Student
  22. "When will I get my refund?"
  23. When do I get my FA (filed FAFSA last week)
  24. "What is FAA and why do I have it?"