30minutecall"What isFAA andwhy do Ihave it?""When willI get myrefund?"$0 totalbalanceMy ADmessagedme aboutACW"Why am Ibeing charged$50 and Inever attendedUMGC""I wantto speakto FA"40+Calls in1 dayVA student,but has notcertifiedclassesEscalatedstudent toSTC3CollectionHoldsRemovedHaveto callITStudentwon'tverifySOIStudentCalledOSA andFA on thesame call1098-TQuestionColdTransferfrom anydepartment"Why do Ihave togiveHSX?"When do Iget my FA(filed FAFSAlast week)Receive acall withinfirst 3minutes ofyour shiftMy aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)2 ODBholdsremovedSpousecalls onbehalf ofstudentLateLunch30minutecall"What isFAA andwhy do Ihave it?""When willI get myrefund?"$0 totalbalanceMy ADmessagedme aboutACW"Why am Ibeing charged$50 and Inever attendedUMGC""I wantto speakto FA"40+Calls in1 dayVA student,but has notcertifiedclassesEscalatedstudent toSTC3CollectionHoldsRemovedHaveto callITStudentwon'tverifySOIStudentCalledOSA andFA on thesame call1098-TQuestionColdTransferfrom anydepartment"Why do Ihave togiveHSX?"When do Iget my FA(filed FAFSAlast week)Receive acall withinfirst 3minutes ofyour shiftMy aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)2 ODBholdsremovedSpousecalls onbehalf ofstudentLateLunch

Monday Peak Period BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30 minute call
  2. "What is FAA and why do I have it?"
  3. "When will I get my refund?"
  4. $0 total balance
  5. My AD messaged me about ACW
  6. "Why am I being charged $50 and I never attended UMGC"
  7. "I want to speak to FA"
  8. 40+ Calls in 1 day
  9. VA student, but has not certified classes
  10. Escalated student to STC
  11. 3 Collection Holds Removed
  12. Have to call IT
  13. Student won't verify
  14. SOI Student
  15. Called OSA and FA on the same call
  16. 1098-T Question
  17. Cold Transfer from any department
  18. "Why do I have to give HSX?"
  19. When do I get my FA (filed FAFSA last week)
  20. Receive a call within first 3 minutes of your shift
  21. My aid says I don't meet minimum requirements for disbursement (classes haven't started)
  22. 2 ODB holds removed
  23. Spouse calls on behalf of student
  24. Late Lunch