"Why am Ibeing charged$50 and Inever attendedUMGC""I wantto speakto FA"Receive acall withinfirst 3minutes ofyour shift"What isFAA andwhy do Ihave it?""When willI get myrefund?"3CollectionHoldsRemovedMy ADmessagedme aboutACW"Why do Ihave togiveHSX?"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)Haveto callITWhen do Iget my FA(filed FAFSAlast week)40+Calls in1 day2 ODBholdsremovedEscalatedstudent toSTC30minutecallStudentwon'tverify1098-TQuestionLateLunchVA student,but has notcertifiedclassesColdTransferfrom anydepartmentSpousecalls onbehalf ofstudentSOIStudent$0 totalbalanceCalledOSA andFA on thesame call"Why am Ibeing charged$50 and Inever attendedUMGC""I wantto speakto FA"Receive acall withinfirst 3minutes ofyour shift"What isFAA andwhy do Ihave it?""When willI get myrefund?"3CollectionHoldsRemovedMy ADmessagedme aboutACW"Why do Ihave togiveHSX?"My aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)Haveto callITWhen do Iget my FA(filed FAFSAlast week)40+Calls in1 day2 ODBholdsremovedEscalatedstudent toSTC30minutecallStudentwon'tverify1098-TQuestionLateLunchVA student,but has notcertifiedclassesColdTransferfrom anydepartmentSpousecalls onbehalf ofstudentSOIStudent$0 totalbalanceCalledOSA andFA on thesame call

Monday Peak Period BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Why am I being charged $50 and I never attended UMGC"
  2. "I want to speak to FA"
  3. Receive a call within first 3 minutes of your shift
  4. "What is FAA and why do I have it?"
  5. "When will I get my refund?"
  6. 3 Collection Holds Removed
  7. My AD messaged me about ACW
  8. "Why do I have to give HSX?"
  9. My aid says I don't meet minimum requirements for disbursement (classes haven't started)
  10. Have to call IT
  11. When do I get my FA (filed FAFSA last week)
  12. 40+ Calls in 1 day
  13. 2 ODB holds removed
  14. Escalated student to STC
  15. 30 minute call
  16. Student won't verify
  17. 1098-T Question
  18. Late Lunch
  19. VA student, but has not certified classes
  20. Cold Transfer from any department
  21. Spouse calls on behalf of student
  22. SOI Student
  23. $0 total balance
  24. Called OSA and FA on the same call