30minutecallMy ADmessagedme aboutACW1098-TQuestion"What isFAA andwhy do Ihave it?""When willI get myrefund?"Receive acall withinfirst 3minutes ofyour shiftSOIStudentCalledOSA andFA on thesame call2 ODBholdsremovedWhen do Iget my FA(filed FAFSAlast week)Haveto callITSpousecalls onbehalf ofstudentColdTransferfrom anydepartment3CollectionHoldsRemovedLateLunchVA student,but has notcertifiedclasses"Why do Ihave togiveHSX?"40+Calls in1 dayEscalatedstudent toSTC"I wantto speakto FA"$0 totalbalance"Why am Ibeing charged$50 and Inever attendedUMGC"Studentwon'tverifyMy aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)30minutecallMy ADmessagedme aboutACW1098-TQuestion"What isFAA andwhy do Ihave it?""When willI get myrefund?"Receive acall withinfirst 3minutes ofyour shiftSOIStudentCalledOSA andFA on thesame call2 ODBholdsremovedWhen do Iget my FA(filed FAFSAlast week)Haveto callITSpousecalls onbehalf ofstudentColdTransferfrom anydepartment3CollectionHoldsRemovedLateLunchVA student,but has notcertifiedclasses"Why do Ihave togiveHSX?"40+Calls in1 dayEscalatedstudent toSTC"I wantto speakto FA"$0 totalbalance"Why am Ibeing charged$50 and Inever attendedUMGC"Studentwon'tverifyMy aid says I don'tmeet minimumrequirements fordisbursement(classes haven'tstarted)

Monday Peak Period BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30 minute call
  2. My AD messaged me about ACW
  3. 1098-T Question
  4. "What is FAA and why do I have it?"
  5. "When will I get my refund?"
  6. Receive a call within first 3 minutes of your shift
  7. SOI Student
  8. Called OSA and FA on the same call
  9. 2 ODB holds removed
  10. When do I get my FA (filed FAFSA last week)
  11. Have to call IT
  12. Spouse calls on behalf of student
  13. Cold Transfer from any department
  14. 3 Collection Holds Removed
  15. Late Lunch
  16. VA student, but has not certified classes
  17. "Why do I have to give HSX?"
  18. 40+ Calls in 1 day
  19. Escalated student to STC
  20. "I want to speak to FA"
  21. $0 total balance
  22. "Why am I being charged $50 and I never attended UMGC"
  23. Student won't verify
  24. My aid says I don't meet minimum requirements for disbursement (classes haven't started)