RosterreleaseticketWLSrequestSupporteda SpanishCSS callEMDRrequestClientrequestedspecificproviderChildsearchrequestExplainedHPI vs.EAP to aclientCIintakeCouplestherapyrequestSpecificlanguagerequestTriagedtoOODClientlocated inOregonASKEDquestionin asapClientcomplaintRegistereda new1/1/24clientTriagedtoBillingWeeklyteammeetingANSWEREDquestion inasapProvidercalledCSS lineLiveProviderSearchManagerconsultICASsupportTechtroubleshootingticketExplaineddifferencebetween Lyraand primaryhealth planSubmitted2023 YearEnd Review(self ANDmanager)Watcheda CNTMindfulMomentsChatsupportLeveragedLanguageLineServicesSOSreferralRosterreleaseticketWLSrequestSupporteda SpanishCSS callEMDRrequestClientrequestedspecificproviderChildsearchrequestExplainedHPI vs.EAP to aclientCIintakeCouplestherapyrequestSpecificlanguagerequestTriagedtoOODClientlocated inOregonASKEDquestionin asapClientcomplaintRegistereda new1/1/24clientTriagedtoBillingWeeklyteammeetingANSWEREDquestion inasapProvidercalledCSS lineLiveProviderSearchManagerconsultICASsupportTechtroubleshootingticketExplaineddifferencebetween Lyraand primaryhealth planSubmitted2023 YearEnd Review(self ANDmanager)Watcheda CNTMindfulMomentsChatsupportLeveragedLanguageLineServicesSOSreferral

Lyra CSS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Roster release ticket
  2. WLS request
  3. Supported a Spanish CSS call
  4. EMDR request
  5. Client requested specific provider
  6. Child search request
  7. Explained HPI vs. EAP to a client
  8. CI intake
  9. Couples therapy request
  10. Specific language request
  11. Triaged to OOD
  12. Client located in Oregon
  13. ASKED question in asap
  14. Client complaint
  15. Registered a new 1/1/24 client
  16. Triaged to Billing
  17. Weekly team meeting
  18. ANSWERED question in asap
  19. Provider called CSS line
  20. Live Provider Search
  21. Manager consult
  22. ICAS support
  23. Tech troubleshooting ticket
  24. Explained difference between Lyra and primary health plan
  25. Submitted 2023 Year End Review (self AND manager)
  26. Watched a CNT Mindful Moments
  27. Chat support
  28. Leveraged Language Line Services
  29. SOS referral