Explained HPI vs. EAP to a client Explained difference between Lyra and primary health plan Client located in Oregon ANSWERED question in asap Client complaint Watched a CNT Mindful Moments Provider called CSS line Client requested specific provider SOS referral CI intake Tech troubleshooting ticket Submitted 2023 Year End Review (self AND manager) Manager consult ASKED question in asap Supported a Spanish CSS call Triaged to Billing Specific language request Child search request WLS request Roster release ticket Weekly team meeting Live Provider Search Chat support ICAS support EMDR request Triaged to OOD Registered a new 1/1/24 client Couples therapy request Leveraged Language Line Services Explained HPI vs. EAP to a client Explained difference between Lyra and primary health plan Client located in Oregon ANSWERED question in asap Client complaint Watched a CNT Mindful Moments Provider called CSS line Client requested specific provider SOS referral CI intake Tech troubleshooting ticket Submitted 2023 Year End Review (self AND manager) Manager consult ASKED question in asap Supported a Spanish CSS call Triaged to Billing Specific language request Child search request WLS request Roster release ticket Weekly team meeting Live Provider Search Chat support ICAS support EMDR request Triaged to OOD Registered a new 1/1/24 client Couples therapy request Leveraged Language Line Services
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explained HPI vs. EAP to a client
Explained difference between Lyra and primary health plan
Client located in Oregon
ANSWERED question in asap
Client complaint
Watched a CNT Mindful Moments
Provider called CSS line
Client requested specific provider
SOS referral
CI intake
Tech troubleshooting ticket
Submitted 2023 Year End Review (self AND manager)
Manager consult
ASKED question in asap
Supported a Spanish CSS call
Triaged to Billing
Specific language request
Child search request
WLS request
Roster release ticket
Weekly team meeting
Live Provider Search
Chat support
ICAS support
EMDR request
Triaged to OOD
Registered a new 1/1/24 client
Couples therapy request
Leveraged Language Line Services