ASKEDquestionin asapSupporteda SpanishCSS callTechtroubleshootingticketChildsearchrequestSOSreferralANSWEREDquestion inasapChatsupportLiveProviderSearchProvidercalledCSS lineRegistereda new1/1/24clientCIintakeClientlocated inOregonExplainedHPI vs.EAP to aclientRosterreleaseticketExplaineddifferencebetween Lyraand primaryhealth planLeveragedLanguageLineServicesWeeklyteammeetingWLSrequestEMDRrequestTriagedtoOODSpecificlanguagerequestICASsupportTriagedtoBillingCouplestherapyrequestClientcomplaintManagerconsultWatcheda CNTMindfulMomentsSubmitted2023 YearEnd Review(self ANDmanager)ClientrequestedspecificproviderASKEDquestionin asapSupporteda SpanishCSS callTechtroubleshootingticketChildsearchrequestSOSreferralANSWEREDquestion inasapChatsupportLiveProviderSearchProvidercalledCSS lineRegistereda new1/1/24clientCIintakeClientlocated inOregonExplainedHPI vs.EAP to aclientRosterreleaseticketExplaineddifferencebetween Lyraand primaryhealth planLeveragedLanguageLineServicesWeeklyteammeetingWLSrequestEMDRrequestTriagedtoOODSpecificlanguagerequestICASsupportTriagedtoBillingCouplestherapyrequestClientcomplaintManagerconsultWatcheda CNTMindfulMomentsSubmitted2023 YearEnd Review(self ANDmanager)Clientrequestedspecificprovider

Lyra CSS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASKED question in asap
  2. Supported a Spanish CSS call
  3. Tech troubleshooting ticket
  4. Child search request
  5. SOS referral
  6. ANSWERED question in asap
  7. Chat support
  8. Live Provider Search
  9. Provider called CSS line
  10. Registered a new 1/1/24 client
  11. CI intake
  12. Client located in Oregon
  13. Explained HPI vs. EAP to a client
  14. Roster release ticket
  15. Explained difference between Lyra and primary health plan
  16. Leveraged Language Line Services
  17. Weekly team meeting
  18. WLS request
  19. EMDR request
  20. Triaged to OOD
  21. Specific language request
  22. ICAS support
  23. Triaged to Billing
  24. Couples therapy request
  25. Client complaint
  26. Manager consult
  27. Watched a CNT Mindful Moments
  28. Submitted 2023 Year End Review (self AND manager)
  29. Client requested specific provider