Clientlocated inOregonWeeklyteammeetingLeveragedLanguageLineServicesANSWEREDquestion inasapClientcomplaintClientrequestedspecificproviderRosterreleaseticketChatsupportSpecificlanguagerequestSupporteda SpanishCSS callCouplestherapyrequestWatcheda CNTMindfulMomentsTechtroubleshootingticketTriagedtoBillingSOSreferralCIintakeChildsearchrequestASKEDquestionin asapTriagedtoOODManagerconsultEMDRrequestExplaineddifferencebetween Lyraand primaryhealth planRegistereda new1/1/24clientICASsupportProvidercalledCSS lineExplainedHPI vs.EAP to aclientSubmitted2023 YearEnd Review(self ANDmanager)LiveProviderSearchWLSrequestClientlocated inOregonWeeklyteammeetingLeveragedLanguageLineServicesANSWEREDquestion inasapClientcomplaintClientrequestedspecificproviderRosterreleaseticketChatsupportSpecificlanguagerequestSupporteda SpanishCSS callCouplestherapyrequestWatcheda CNTMindfulMomentsTechtroubleshootingticketTriagedtoBillingSOSreferralCIintakeChildsearchrequestASKEDquestionin asapTriagedtoOODManagerconsultEMDRrequestExplaineddifferencebetween Lyraand primaryhealth planRegistereda new1/1/24clientICASsupportProvidercalledCSS lineExplainedHPI vs.EAP to aclientSubmitted2023 YearEnd Review(self ANDmanager)LiveProviderSearchWLSrequest

Lyra CSS Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client located in Oregon
  2. Weekly team meeting
  3. Leveraged Language Line Services
  4. ANSWERED question in asap
  5. Client complaint
  6. Client requested specific provider
  7. Roster release ticket
  8. Chat support
  9. Specific language request
  10. Supported a Spanish CSS call
  11. Couples therapy request
  12. Watched a CNT Mindful Moments
  13. Tech troubleshooting ticket
  14. Triaged to Billing
  15. SOS referral
  16. CI intake
  17. Child search request
  18. ASKED question in asap
  19. Triaged to OOD
  20. Manager consult
  21. EMDR request
  22. Explained difference between Lyra and primary health plan
  23. Registered a new 1/1/24 client
  24. ICAS support
  25. Provider called CSS line
  26. Explained HPI vs. EAP to a client
  27. Submitted 2023 Year End Review (self AND manager)
  28. Live Provider Search
  29. WLS request