SurveyFailed toDeliverAsks whyyou needto seetheir IDAninsurancewe don'ttakePastDueNoMasksParent wantsto combineappointmentsMedicalRecordsRequestParent calls tomake an appt.then says theyneed to consultthe other parentOut ofRefillsWebsiteHelpMinor tries tocheck inwithout theirparent/guardian"I can neverget anappointment..."PrenatalConsult"This is veryinconvenientfor me..."Parent repeatseverything youjust said tothem back toyouDorothygoesSouthJerseyParentisdrivingOPproblemsApplePayTheirproblemsare YOURproblemsProvidersaid tosend amessageCheckedin on theother sidePHIPrebooks a sickappt. for the nextday and thencancels less thanan hour beforethe appt. timeSurveyFailed toDeliverAsks whyyou needto seetheir IDAninsurancewe don'ttakePastDueNoMasksParent wantsto combineappointmentsMedicalRecordsRequestParent calls tomake an appt.then says theyneed to consultthe other parentOut ofRefillsWebsiteHelpMinor tries tocheck inwithout theirparent/guardian"I can neverget anappointment..."PrenatalConsult"This is veryinconvenientfor me..."Parent repeatseverything youjust said tothem back toyouDorothygoesSouthJerseyParentisdrivingOPproblemsApplePayTheirproblemsare YOURproblemsProvidersaid tosend amessageCheckedin on theother sidePHIPrebooks a sickappt. for the nextday and thencancels less thanan hour beforethe appt. time

Front Desk 5 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey Failed to Deliver
  2. Asks why you need to see their ID
  3. An insurance we don't take
  4. Past Due
  5. No Masks
  6. Parent wants to combine appointments
  7. Medical Records Request
  8. Parent calls to make an appt. then says they need to consult the other parent
  9. Out of Refills
  10. Website Help
  11. Minor tries to check in without their parent/guardian
  12. "I can never get an appointment..."
  13. Prenatal Consult
  14. "This is very inconvenient for me..."
  15. Parent repeats everything you just said to them back to you
  16. Dorothy goes South Jersey
  17. Parent is driving
  18. OP problems
  19. Apple Pay
  20. Their problems are YOUR problems
  21. Provider said to send a message
  22. Checked in on the other side
  23. PHI
  24. Prebooks a sick appt. for the next day and then cancels less than an hour before the appt. time