Resolved achallengingsituationsucessfully.Helped afellowemployeeIntroducedyourself toa patient.Communicatedwait times "I'd behappy tohelp withthat""Great tosee youagain" "Let mesee what Ican do foryou"Checked onpatients inthe waitingareaHelped apatientwith theportal.Adminreceived acomplimentabout you.Receiveda goodGooglereview Cleanedw/o beingpromptedCaughtgoing out ofyour way tohelp apatient.Promotingadditionalservicesor product. Stood andgreeted apatient.Set clearexpectationswith patient.Resolved achallengingsituationsucessfully.Helped afellowemployeeIntroducedyourself toa patient.Communicatedwait times "I'd behappy tohelp withthat""Great tosee youagain" "Let mesee what Ican do foryou"Checked onpatients inthe waitingareaHelped apatientwith theportal.Adminreceived acomplimentabout you.Receiveda goodGooglereview Cleanedw/o beingpromptedCaughtgoing out ofyour way tohelp apatient.Promotingadditionalservicesor product. Stood andgreeted apatient.Set clearexpectationswith patient.

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a challenging situation sucessfully.
  2. Helped a fellow employee
  3. Introduced yourself to a patient.
  4. Communicated wait times
  5. "I'd be happy to help with that"
  6. "Great to see you again"
  7. "Let me see what I can do for you"
  8. Checked on patients in the waiting area
  9. Helped a patient with the portal.
  10. Admin received a compliment about you.
  11. Received a good Google review
  12. Cleaned w/o being prompted
  13. Caught going out of your way to help a patient.
  14. Promoting additional services or product.
  15. Stood and greeted a patient.
  16. Set clear expectations with patient.