Stood andgreeted apatient.Adminreceived acomplimentabout you.Promotingadditionalservicesor product. Resolved achallengingsituationsucessfully."Let mesee what Ican do foryou"Set clearexpectationswith patient.Introducedyourself toa patient.Receiveda goodGooglereview Helped apatientwith theportal.Communicatedwait times Checked onpatients inthe waitingareaCaughtgoing out ofyour way tohelp apatient.Cleanedw/o beingpromptedHelped afellowemployee"I'd behappy tohelp withthat""Great tosee youagain" Stood andgreeted apatient.Adminreceived acomplimentabout you.Promotingadditionalservicesor product. Resolved achallengingsituationsucessfully."Let mesee what Ican do foryou"Set clearexpectationswith patient.Introducedyourself toa patient.Receiveda goodGooglereview Helped apatientwith theportal.Communicatedwait times Checked onpatients inthe waitingareaCaughtgoing out ofyour way tohelp apatient.Cleanedw/o beingpromptedHelped afellowemployee"I'd behappy tohelp withthat""Great tosee youagain" 

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stood and greeted a patient.
  2. Admin received a compliment about you.
  3. Promoting additional services or product.
  4. Resolved a challenging situation sucessfully.
  5. "Let me see what I can do for you"
  6. Set clear expectations with patient.
  7. Introduced yourself to a patient.
  8. Received a good Google review
  9. Helped a patient with the portal.
  10. Communicated wait times
  11. Checked on patients in the waiting area
  12. Caught going out of your way to help a patient.
  13. Cleaned w/o being prompted
  14. Helped a fellow employee
  15. "I'd be happy to help with that"
  16. "Great to see you again"