Set clearexpectationswith patient.Introducedyourself toa patient.Helped apatientwith theportal.Receiveda goodGooglereview Resolved achallengingsituationsucessfully.Checked onpatients inthe waitingareaHelped afellowemployee"Let mesee what Ican do foryou"Promotingadditionalservicesor product. Cleanedw/o beingpromptedAdminreceived acomplimentabout you.Caughtgoing out ofyour way tohelp apatient.Stood andgreeted apatient.Communicatedwait times "I'd behappy tohelp withthat""Great tosee youagain" Set clearexpectationswith patient.Introducedyourself toa patient.Helped apatientwith theportal.Receiveda goodGooglereview Resolved achallengingsituationsucessfully.Checked onpatients inthe waitingareaHelped afellowemployee"Let mesee what Ican do foryou"Promotingadditionalservicesor product. Cleanedw/o beingpromptedAdminreceived acomplimentabout you.Caughtgoing out ofyour way tohelp apatient.Stood andgreeted apatient.Communicatedwait times "I'd behappy tohelp withthat""Great tosee youagain" 

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set clear expectations with patient.
  2. Introduced yourself to a patient.
  3. Helped a patient with the portal.
  4. Received a good Google review
  5. Resolved a challenging situation sucessfully.
  6. Checked on patients in the waiting area
  7. Helped a fellow employee
  8. "Let me see what I can do for you"
  9. Promoting additional services or product.
  10. Cleaned w/o being prompted
  11. Admin received a compliment about you.
  12. Caught going out of your way to help a patient.
  13. Stood and greeted a patient.
  14. Communicated wait times
  15. "I'd be happy to help with that"
  16. "Great to see you again"