Caughtgoing out ofyour way tohelp apatient.Cleanedw/o beingpromptedStood andgreeted apatient.Resolved achallengingsituationsucessfully.Promotingadditionalservicesor product. "I'd behappy tohelp withthat"Helped afellowemployeeReceiveda goodGooglereview Introducedyourself toa patient."Let mesee what Ican do foryou"Helped apatientwith theportal.Set clearexpectationswith patient.Checked onpatients inthe waitingareaCommunicatedwait times Adminreceived acomplimentabout you."Great tosee youagain" Caughtgoing out ofyour way tohelp apatient.Cleanedw/o beingpromptedStood andgreeted apatient.Resolved achallengingsituationsucessfully.Promotingadditionalservicesor product. "I'd behappy tohelp withthat"Helped afellowemployeeReceiveda goodGooglereview Introducedyourself toa patient."Let mesee what Ican do foryou"Helped apatientwith theportal.Set clearexpectationswith patient.Checked onpatients inthe waitingareaCommunicatedwait times Adminreceived acomplimentabout you."Great tosee youagain" 

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caught going out of your way to help a patient.
  2. Cleaned w/o being prompted
  3. Stood and greeted a patient.
  4. Resolved a challenging situation sucessfully.
  5. Promoting additional services or product.
  6. "I'd be happy to help with that"
  7. Helped a fellow employee
  8. Received a good Google review
  9. Introduced yourself to a patient.
  10. "Let me see what I can do for you"
  11. Helped a patient with the portal.
  12. Set clear expectations with patient.
  13. Checked on patients in the waiting area
  14. Communicated wait times
  15. Admin received a compliment about you.
  16. "Great to see you again"