Resolved achallengingsituationsucessfully."Great tosee youagain" Introducedyourself toa patient.Stood andgreeted apatient.Set clearexpectationswith patient.Helped afellowemployeeCleanedw/o beingpromptedHelped apatientwith theportal.Caughtgoing out ofyour way tohelp apatient.Promotingadditionalservicesor product. Checked onpatients inthe waitingareaAdminreceived acomplimentabout you."I'd behappy tohelp withthat"Receiveda goodGooglereview Communicatedwait times "Let mesee what Ican do foryou"Resolved achallengingsituationsucessfully."Great tosee youagain" Introducedyourself toa patient.Stood andgreeted apatient.Set clearexpectationswith patient.Helped afellowemployeeCleanedw/o beingpromptedHelped apatientwith theportal.Caughtgoing out ofyour way tohelp apatient.Promotingadditionalservicesor product. Checked onpatients inthe waitingareaAdminreceived acomplimentabout you."I'd behappy tohelp withthat"Receiveda goodGooglereview Communicatedwait times "Let mesee what Ican do foryou"

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a challenging situation sucessfully.
  2. "Great to see you again"
  3. Introduced yourself to a patient.
  4. Stood and greeted a patient.
  5. Set clear expectations with patient.
  6. Helped a fellow employee
  7. Cleaned w/o being prompted
  8. Helped a patient with the portal.
  9. Caught going out of your way to help a patient.
  10. Promoting additional services or product.
  11. Checked on patients in the waiting area
  12. Admin received a compliment about you.
  13. "I'd be happy to help with that"
  14. Received a good Google review
  15. Communicated wait times
  16. "Let me see what I can do for you"