"Great tosee youagain" Communicatedwait times Cleanedw/o beingprompted"Let mesee what Ican do foryou"Promotingadditionalservicesor product. Adminreceived acomplimentabout you.Set clearexpectationswith patient.Checked onpatients inthe waitingarea"I'd behappy tohelp withthat"Caughtgoing out ofyour way tohelp apatient.Receiveda goodGooglereview Helped afellowemployeeHelped apatientwith theportal.Introducedyourself toa patient.Resolved achallengingsituationsucessfully.Stood andgreeted apatient."Great tosee youagain" Communicatedwait times Cleanedw/o beingprompted"Let mesee what Ican do foryou"Promotingadditionalservicesor product. Adminreceived acomplimentabout you.Set clearexpectationswith patient.Checked onpatients inthe waitingarea"I'd behappy tohelp withthat"Caughtgoing out ofyour way tohelp apatient.Receiveda goodGooglereview Helped afellowemployeeHelped apatientwith theportal.Introducedyourself toa patient.Resolved achallengingsituationsucessfully.Stood andgreeted apatient.

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Great to see you again"
  2. Communicated wait times
  3. Cleaned w/o being prompted
  4. "Let me see what I can do for you"
  5. Promoting additional services or product.
  6. Admin received a compliment about you.
  7. Set clear expectations with patient.
  8. Checked on patients in the waiting area
  9. "I'd be happy to help with that"
  10. Caught going out of your way to help a patient.
  11. Received a good Google review
  12. Helped a fellow employee
  13. Helped a patient with the portal.
  14. Introduced yourself to a patient.
  15. Resolved a challenging situation sucessfully.
  16. Stood and greeted a patient.