Adminreceived acomplimentabout you.Communicatedwait times Helped afellowemployee"Let mesee what Ican do foryou"Helped apatientwith theportal.Resolved achallengingsituationsucessfully.Promotingadditionalservicesor product. Receiveda goodGooglereview Introducedyourself toa patient.Cleanedw/o beingprompted"Great tosee youagain" Checked onpatients inthe waitingareaStood andgreeted apatient."I'd behappy tohelp withthat"Set clearexpectationswith patient.Caughtgoing out ofyour way tohelp apatient.Adminreceived acomplimentabout you.Communicatedwait times Helped afellowemployee"Let mesee what Ican do foryou"Helped apatientwith theportal.Resolved achallengingsituationsucessfully.Promotingadditionalservicesor product. Receiveda goodGooglereview Introducedyourself toa patient.Cleanedw/o beingprompted"Great tosee youagain" Checked onpatients inthe waitingareaStood andgreeted apatient."I'd behappy tohelp withthat"Set clearexpectationswith patient.Caughtgoing out ofyour way tohelp apatient.

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Admin received a compliment about you.
  2. Communicated wait times
  3. Helped a fellow employee
  4. "Let me see what I can do for you"
  5. Helped a patient with the portal.
  6. Resolved a challenging situation sucessfully.
  7. Promoting additional services or product.
  8. Received a good Google review
  9. Introduced yourself to a patient.
  10. Cleaned w/o being prompted
  11. "Great to see you again"
  12. Checked on patients in the waiting area
  13. Stood and greeted a patient.
  14. "I'd be happy to help with that"
  15. Set clear expectations with patient.
  16. Caught going out of your way to help a patient.