Helped apatientwith theportal.Introducedyourself toa patient."Great tosee youagain" Caughtgoing out ofyour way tohelp apatient.Adminreceived acomplimentabout you.Checked onpatients inthe waitingarea"I'd behappy tohelp withthat""Let mesee what Ican do foryou"Receiveda goodGooglereview Set clearexpectationswith patient.Cleanedw/o beingpromptedResolved achallengingsituationsucessfully.Helped afellowemployeeCommunicatedwait times Promotingadditionalservicesor product. Stood andgreeted apatient.Helped apatientwith theportal.Introducedyourself toa patient."Great tosee youagain" Caughtgoing out ofyour way tohelp apatient.Adminreceived acomplimentabout you.Checked onpatients inthe waitingarea"I'd behappy tohelp withthat""Let mesee what Ican do foryou"Receiveda goodGooglereview Set clearexpectationswith patient.Cleanedw/o beingpromptedResolved achallengingsituationsucessfully.Helped afellowemployeeCommunicatedwait times Promotingadditionalservicesor product. Stood andgreeted apatient.

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a patient with the portal.
  2. Introduced yourself to a patient.
  3. "Great to see you again"
  4. Caught going out of your way to help a patient.
  5. Admin received a compliment about you.
  6. Checked on patients in the waiting area
  7. "I'd be happy to help with that"
  8. "Let me see what I can do for you"
  9. Received a good Google review
  10. Set clear expectations with patient.
  11. Cleaned w/o being prompted
  12. Resolved a challenging situation sucessfully.
  13. Helped a fellow employee
  14. Communicated wait times
  15. Promoting additional services or product.
  16. Stood and greeted a patient.