Promotingadditionalservicesor product. Helped apatientwith theportal.Resolved achallengingsituationsucessfully."I'd behappy tohelp withthat"Introducedyourself toa patient.Helped afellowemployeeReceiveda goodGooglereview "Let mesee what Ican do foryou"Caughtgoing out ofyour way tohelp apatient.Stood andgreeted apatient.Communicatedwait times Cleanedw/o beingpromptedSet clearexpectationswith patient.Adminreceived acomplimentabout you.Checked onpatients inthe waitingarea"Great tosee youagain" Promotingadditionalservicesor product. Helped apatientwith theportal.Resolved achallengingsituationsucessfully."I'd behappy tohelp withthat"Introducedyourself toa patient.Helped afellowemployeeReceiveda goodGooglereview "Let mesee what Ican do foryou"Caughtgoing out ofyour way tohelp apatient.Stood andgreeted apatient.Communicatedwait times Cleanedw/o beingpromptedSet clearexpectationswith patient.Adminreceived acomplimentabout you.Checked onpatients inthe waitingarea"Great tosee youagain" 

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promoting additional services or product.
  2. Helped a patient with the portal.
  3. Resolved a challenging situation sucessfully.
  4. "I'd be happy to help with that"
  5. Introduced yourself to a patient.
  6. Helped a fellow employee
  7. Received a good Google review
  8. "Let me see what I can do for you"
  9. Caught going out of your way to help a patient.
  10. Stood and greeted a patient.
  11. Communicated wait times
  12. Cleaned w/o being prompted
  13. Set clear expectations with patient.
  14. Admin received a compliment about you.
  15. Checked on patients in the waiting area
  16. "Great to see you again"