Resolved achallengingsituationsucessfully.Checked onpatients inthe waitingareaCleanedw/o beingpromptedCaughtgoing out ofyour way tohelp apatient."Let mesee what Ican do foryou"Helped afellowemployeeReceiveda goodGooglereview "Great tosee youagain" Helped apatientwith theportal.Promotingadditionalservicesor product. Stood andgreeted apatient.Adminreceived acomplimentabout you.Communicatedwait times "I'd behappy tohelp withthat"Introducedyourself toa patient.Set clearexpectationswith patient.Resolved achallengingsituationsucessfully.Checked onpatients inthe waitingareaCleanedw/o beingpromptedCaughtgoing out ofyour way tohelp apatient."Let mesee what Ican do foryou"Helped afellowemployeeReceiveda goodGooglereview "Great tosee youagain" Helped apatientwith theportal.Promotingadditionalservicesor product. Stood andgreeted apatient.Adminreceived acomplimentabout you.Communicatedwait times "I'd behappy tohelp withthat"Introducedyourself toa patient.Set clearexpectationswith patient.

TEC Front and Optical - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a challenging situation sucessfully.
  2. Checked on patients in the waiting area
  3. Cleaned w/o being prompted
  4. Caught going out of your way to help a patient.
  5. "Let me see what I can do for you"
  6. Helped a fellow employee
  7. Received a good Google review
  8. "Great to see you again"
  9. Helped a patient with the portal.
  10. Promoting additional services or product.
  11. Stood and greeted a patient.
  12. Admin received a compliment about you.
  13. Communicated wait times
  14. "I'd be happy to help with that"
  15. Introduced yourself to a patient.
  16. Set clear expectations with patient.