5+ calls ortexts non-stop from acustomer.Helped acustomer for2+ hrs just forthem to giveup on the sale.Screamingchildrenmessing uptheshowrooms.Cx can’t makeup their mindabout whatthey want/indecisive.Printer ismalfunctioning/sy receiptdoesn’t print.Cxcomplainsaboutdeliverydates.“Do I getanydiscount?”-cxFree!“Salescall ##0”-CSRCarddeclinesmultipletimes.Cx does notwant to put adown paymenton a 24M+financing term.Manager isnowhere tobe found.Cx wants tochangesomethingAFTER the salewas written.Cx wants tocancel largesale for noreason.CSRcomplainsyou didn’tget managersignature.They/youforget to addyour name tothe lineup.5+ calls ortexts non-stop from acustomer.Helped acustomer for2+ hrs just forthem to giveup on the sale.Screamingchildrenmessing uptheshowrooms.Cx can’t makeup their mindabout whatthey want/indecisive.Printer ismalfunctioning/sy receiptdoesn’t print.Cxcomplainsaboutdeliverydates.“Do I getanydiscount?”-cxFree!“Salescall ##0”-CSRCarddeclinesmultipletimes.Cx does notwant to put adown paymenton a 24M+financing term.Manager isnowhere tobe found.Cx wants tochangesomethingAFTER the salewas written.Cx wants tocancel largesale for noreason.CSRcomplainsyou didn’tget managersignature.They/youforget to addyour name tothe lineup.

RSA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5+ calls or texts non-stop from a customer.
  2. Helped a customer for 2+ hrs just for them to give up on the sale.
  3. Screaming children messing up the showrooms.
  4. Cx can’t make up their mind about what they want/ indecisive.
  5. Printer is malfunctioning/ sy receipt doesn’t print.
  6. Cx complains about delivery dates.
  7. “Do I get any discount?” -cx
  8. Free!
  9. “Sales call ##0” -CSR
  10. Card declines multiple times.
  11. Cx does not want to put a down payment on a 24M+ financing term.
  12. Manager is nowhere to be found.
  13. Cx wants to change something AFTER the sale was written.
  14. Cx wants to cancel large sale for no reason.
  15. CSR complains you didn’t get manager signature.
  16. They/you forget to add your name to the lineup.