witnessedclients"fight"each otherWorked inthe dark(didn't turnthe lights on)Gotlocked outof MDSsystemsExplained to aclient not touse Teams ascommunicationListened toa podcastwhileworkingYour friends/family knowa client bynameTaken apet cuddlebreakHad a SNOWticket with 1+monthresponsetime,Received a10 NPSscore from adifficultclient.Gossipedwith aclientHad aclientghost acallReceived an"URGENT"or "HELP" inan emailtitle.ReportedveryquestionablephotosBeen invitedby a client tostay onproperty.Didkeywordresearchfor a clientWorkedfrom bedon a slowdayAssisted acoworkerwith a high-levelquestion.Worked inyour PJsall day.Done a clientcall agendain less than30 min.Taken anap foryour lunchbreakUploadedsomequestionablephotosOrdered fooddelivery causeyou couldn't bebothered tocook that day.Have donethe *sighof relief*after a callListenedto musicwhileworkingwitnessedclients"fight"each otherWorked inthe dark(didn't turnthe lights on)Gotlocked outof MDSsystemsExplained to aclient not touse Teams ascommunicationListened toa podcastwhileworkingYour friends/family knowa client bynameTaken apet cuddlebreakHad a SNOWticket with 1+monthresponsetime,Received a10 NPSscore from adifficultclient.Gossipedwith aclientHad aclientghost acallReceived an"URGENT"or "HELP" inan emailtitle.ReportedveryquestionablephotosBeen invitedby a client tostay onproperty.Didkeywordresearchfor a clientWorkedfrom bedon a slowdayAssisted acoworkerwith a high-levelquestion.Worked inyour PJsall day.Done a clientcall agendain less than30 min.Taken anap foryour lunchbreakUploadedsomequestionablephotosOrdered fooddelivery causeyou couldn't bebothered tocook that day.Have donethe *sighof relief*after a callListenedto musicwhileworking

Marriott CS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. witnessed clients "fight" each other
  2. Worked in the dark (didn't turn the lights on)
  3. Got locked out of MDS systems
  4. Explained to a client not to use Teams as communication
  5. Listened to a podcast while working
  6. Your friends/ family know a client by name
  7. Taken a pet cuddle break
  8. Had a SNOW ticket with 1+ month response time,
  9. Received a 10 NPS score from a difficult client.
  10. Gossiped with a client
  11. Had a client ghost a call
  12. Received an "URGENT" or "HELP" in an email title.
  13. Reported very questionable photos
  14. Been invited by a client to stay on property.
  15. Did keyword research for a client
  16. Worked from bed on a slow day
  17. Assisted a coworker with a high-level question.
  18. Worked in your PJs all day.
  19. Done a client call agenda in less than 30 min.
  20. Taken a nap for your lunch break
  21. Uploaded some questionable photos
  22. Ordered food delivery cause you couldn't be bothered to cook that day.
  23. Have done the *sigh of relief* after a call
  24. Listened to music while working