Asked member if they had other insurance My Healthpays Used CRM Authorized Caller Cent Account Used a Translator Used the PDL for Medications Asked/Or confirmed email info SSOT Find a Specialist Alternate Contact HIPPA Ambetter Thanked the Caller! Verified members mailing address Used the Provider tool for a CPT Code Find a Provider Used an IM Group Provider One Used the members name during the call US Script Escalated a call to manager Transferred a call AHCC Asked member if they had other insurance My Healthpays Used CRM Authorized Caller Cent Account Used a Translator Used the PDL for Medications Asked/Or confirmed email info SSOT Find a Specialist Alternate Contact HIPPA Ambetter Thanked the Caller! Verified members mailing address Used the Provider tool for a CPT Code Find a Provider Used an IM Group Provider One Used the members name during the call US Script Escalated a call to manager Transferred a call AHCC
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked member if they had other insurance
My Healthpays
Used CRM
Authorized Caller
Cent Account
Used a Translator
Used the PDL for Medications
Asked/Or confirmed email info
SSOT
Find a Specialist
Alternate Contact
HIPPA
Ambetter
Thanked the Caller!
Verified members mailing address
Used the Provider tool for a CPT Code
Find a Provider
Used an IM Group
Provider One
Used the members name during the call
US Script
Escalated a call to manager
Transferred a call
AHCC