Verified members mailing address Asked/Or confirmed email info Alternate Contact AHCC Cent Account Find a Specialist SSOT Provider One US Script Find a Provider Used the members name during the call Used an IM Group Ambetter Used the Provider tool for a CPT Code Asked member if they had other insurance Used the PDL for Medications Escalated a call to manager Used a Translator HIPPA Thanked the Caller! Transferred a call My Healthpays Authorized Caller Used CRM Verified members mailing address Asked/Or confirmed email info Alternate Contact AHCC Cent Account Find a Specialist SSOT Provider One US Script Find a Provider Used the members name during the call Used an IM Group Ambetter Used the Provider tool for a CPT Code Asked member if they had other insurance Used the PDL for Medications Escalated a call to manager Used a Translator HIPPA Thanked the Caller! Transferred a call My Healthpays Authorized Caller Used CRM
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Verified members mailing address
Asked/Or confirmed email info
Alternate Contact
AHCC
Cent Account
Find a Specialist
SSOT
Provider One
US Script
Find a Provider
Used the members name during the call
Used an IM Group
Ambetter
Used the Provider tool for a CPT Code
Asked member if they had other insurance
Used the PDL for Medications
Escalated a call to manager
Used a Translator
HIPPA
Thanked the Caller!
Transferred a call
My Healthpays
Authorized Caller
Used CRM