MyPleasureDefinitely!You areawesome!GreatQuestion!You greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)I am sosorrythat XXXAbsolutely!SpectacularMarvelous!FabulousYou areSOwelcome!I cancertainly...You used the 3A’s: Appreciate,Acknowledge,ActThank you forbeing a valuedDiscoverCardmember!We appreciateyou!“Thank youso much forgiving us acall about____”Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)I lovethatyou....You told theCM what weCAN do(Negativesituation)EfficientYougot it!Brilliant!I appreciateyou takingadvantageof XXXAccomplishYou said“HappyAnniversary”on your callMyPleasureDefinitely!You areawesome!GreatQuestion!You greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)I am sosorrythat XXXAbsolutely!SpectacularMarvelous!FabulousYou areSOwelcome!I cancertainly...You used the 3A’s: Appreciate,Acknowledge,ActThank you forbeing a valuedDiscoverCardmember!We appreciateyou!“Thank youso much forgiving us acall about____”Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)I lovethatyou....You told theCM what weCAN do(Negativesituation)EfficientYougot it!Brilliant!I appreciateyou takingadvantageof XXXAccomplishYou said“HappyAnniversary”on your call

Acknowledgement and Power Word Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My Pleasure
  2. Definitely!
  3. You are awesome!
  4. Great Question!
  5. You greet the CM by their First Name (Last Name if it says Mr/Mrs/Ms)
  6. I am so sorry that XXX
  7. Absolutely!
  8. Spectacular
  9. Marvelous!
  10. Fabulous
  11. You are SO welcome!
  12. I can certainly...
  13. You used the 3 A’s: Appreciate, Acknowledge, Act
  14. Thank you for being a valued Discover Cardmember! We appreciate you!
  15. “Thank you so much for giving us a call about ____”
  16. You acknowledged someone’s background noise (i.e. dog barking, baby crying)
  17. I love that you....
  18. You told the CM what we CAN do (Negative situation)
  19. Efficient
  20. You got it!
  21. Brilliant!
  22. I appreciate you taking advantage of XXX
  23. Accomplish
  24. You said “Happy Anniversary” on your call