You said“HappyAnniversary”on your callI lovethatyou....“Thank youso much forgiving us acall about____”I appreciateyou takingadvantageof XXXYou greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)GreatQuestion!I am sosorrythat XXXAccomplishMyPleasureAbsolutely!Yougot it!You areSOwelcome!Definitely!You used the 3A’s: Appreciate,Acknowledge,ActI cancertainly...Marvelous!You areawesome!Brilliant!Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)Thank you forbeing a valuedDiscoverCardmember!We appreciateyou!You told theCM what weCAN do(Negativesituation)FabulousEfficientSpectacularYou said“HappyAnniversary”on your callI lovethatyou....“Thank youso much forgiving us acall about____”I appreciateyou takingadvantageof XXXYou greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)GreatQuestion!I am sosorrythat XXXAccomplishMyPleasureAbsolutely!Yougot it!You areSOwelcome!Definitely!You used the 3A’s: Appreciate,Acknowledge,ActI cancertainly...Marvelous!You areawesome!Brilliant!Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)Thank you forbeing a valuedDiscoverCardmember!We appreciateyou!You told theCM what weCAN do(Negativesituation)FabulousEfficientSpectacular

Acknowledgement and Power Word Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You said “Happy Anniversary” on your call
  2. I love that you....
  3. “Thank you so much for giving us a call about ____”
  4. I appreciate you taking advantage of XXX
  5. You greet the CM by their First Name (Last Name if it says Mr/Mrs/Ms)
  6. Great Question!
  7. I am so sorry that XXX
  8. Accomplish
  9. My Pleasure
  10. Absolutely!
  11. You got it!
  12. You are SO welcome!
  13. Definitely!
  14. You used the 3 A’s: Appreciate, Acknowledge, Act
  15. I can certainly...
  16. Marvelous!
  17. You are awesome!
  18. Brilliant!
  19. You acknowledged someone’s background noise (i.e. dog barking, baby crying)
  20. Thank you for being a valued Discover Cardmember! We appreciate you!
  21. You told the CM what we CAN do (Negative situation)
  22. Fabulous
  23. Efficient
  24. Spectacular