GreatQuestion!Definitely!You greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)AccomplishAbsolutely!Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)FabulousMyPleasureSpectacularI am sosorrythat XXXYou said“HappyAnniversary”on your callMarvelous!“Thank youso much forgiving us acall about____”I cancertainly...You areSOwelcome!You used the 3A’s: Appreciate,Acknowledge,ActYou areawesome!Yougot it!You told theCM what weCAN do(Negativesituation)I lovethatyou....I appreciateyou takingadvantageof XXXEfficientThank you forbeing a valuedDiscoverCardmember!We appreciateyou!Brilliant!GreatQuestion!Definitely!You greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)AccomplishAbsolutely!Youacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)FabulousMyPleasureSpectacularI am sosorrythat XXXYou said“HappyAnniversary”on your callMarvelous!“Thank youso much forgiving us acall about____”I cancertainly...You areSOwelcome!You used the 3A’s: Appreciate,Acknowledge,ActYou areawesome!Yougot it!You told theCM what weCAN do(Negativesituation)I lovethatyou....I appreciateyou takingadvantageof XXXEfficientThank you forbeing a valuedDiscoverCardmember!We appreciateyou!Brilliant!

Acknowledgement and Power Word Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great Question!
  2. Definitely!
  3. You greet the CM by their First Name (Last Name if it says Mr/Mrs/Ms)
  4. Accomplish
  5. Absolutely!
  6. You acknowledged someone’s background noise (i.e. dog barking, baby crying)
  7. Fabulous
  8. My Pleasure
  9. Spectacular
  10. I am so sorry that XXX
  11. You said “Happy Anniversary” on your call
  12. Marvelous!
  13. “Thank you so much for giving us a call about ____”
  14. I can certainly...
  15. You are SO welcome!
  16. You used the 3 A’s: Appreciate, Acknowledge, Act
  17. You are awesome!
  18. You got it!
  19. You told the CM what we CAN do (Negative situation)
  20. I love that you....
  21. I appreciate you taking advantage of XXX
  22. Efficient
  23. Thank you for being a valued Discover Cardmember! We appreciate you!
  24. Brilliant!