Marvelous!Absolutely!“Thank youso much forgiving us acall about____”AccomplishYou greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)Brilliant!You used the 3A’s: Appreciate,Acknowledge,ActSpectacularI lovethatyou....FabulousGreatQuestion!You told theCM what weCAN do(Negativesituation)I cancertainly...MyPleasureDefinitely!You areSOwelcome!I am sosorrythat XXXI appreciateyou takingadvantageof XXXYouacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)Thank you forbeing a valuedDiscoverCardmember!We appreciateyou!You said“HappyAnniversary”on your callYougot it!EfficientYou areawesome!Marvelous!Absolutely!“Thank youso much forgiving us acall about____”AccomplishYou greet theCM by theirFirst Name(Last Name if itsaysMr/Mrs/Ms)Brilliant!You used the 3A’s: Appreciate,Acknowledge,ActSpectacularI lovethatyou....FabulousGreatQuestion!You told theCM what weCAN do(Negativesituation)I cancertainly...MyPleasureDefinitely!You areSOwelcome!I am sosorrythat XXXI appreciateyou takingadvantageof XXXYouacknowledgedsomeone’sbackground noise(i.e. dog barking,baby crying)Thank you forbeing a valuedDiscoverCardmember!We appreciateyou!You said“HappyAnniversary”on your callYougot it!EfficientYou areawesome!

Acknowledgement and Power Word Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Marvelous!
  2. Absolutely!
  3. “Thank you so much for giving us a call about ____”
  4. Accomplish
  5. You greet the CM by their First Name (Last Name if it says Mr/Mrs/Ms)
  6. Brilliant!
  7. You used the 3 A’s: Appreciate, Acknowledge, Act
  8. Spectacular
  9. I love that you....
  10. Fabulous
  11. Great Question!
  12. You told the CM what we CAN do (Negative situation)
  13. I can certainly...
  14. My Pleasure
  15. Definitely!
  16. You are SO welcome!
  17. I am so sorry that XXX
  18. I appreciate you taking advantage of XXX
  19. You acknowledged someone’s background noise (i.e. dog barking, baby crying)
  20. Thank you for being a valued Discover Cardmember! We appreciate you!
  21. You said “Happy Anniversary” on your call
  22. You got it!
  23. Efficient
  24. You are awesome!