(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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link an ES article in the general chat
fill out the customer feedback form
unlock an fdwc case
go to break on time and come back on time
retain an account
de-escalate a customer
provide the total ID email or mailing address
send an account to API
do an aud
follow up on a PIM
use the two part closing
use specific acknowledgement statement again
direct an associate to the es article on a sme call
request a special letter
do a callback
go to lunch on time and come back on time
use the 2 part closing again
use specific acknowledgement statement
provide total ID talk off
take an escalated call
answer a question in the general chat
warm transfer to an internal extension
take a double escalated call
tag an associate in something from important communication channel
