(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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provide total ID talk off
take an escalated call
unlock an fdwc case
send an account to API
go to lunch on time and come back on time
retain an account
de-escalate a customer
direct an associate to the es article on a sme call
use specific acknowledgement statement again
use the two part closing
fill out the customer feedback form
take a double escalated call
follow up on a PIM
warm transfer to an internal extension
answer a question in the general chat
use the 2 part closing again
do an aud
use specific acknowledgement statement
go to break on time and come back on time
link an ES article in the general chat
request a special letter
tag an associate in something from important communication channel
