providetotal IDtalk offtag anassociate insomething fromimportantcommunicationchanneltake anescalatedcallgo to lunchon time andcome backon timeunlockan fdwccasewarmtransfer toan internalextensionuse specificacknowledgementstatementdirect anassociate tothe es articleon a smecallrequesta specialletterdo acallbackgo to breakon time andcome backon timeretainanaccountuse thetwo partclosinguse the 2partclosingagaintake adoubleescalatedcalluse specificacknowledgementstatement againanswer aquestion inthe generalchatsend anaccountto APIde-escalate acustomerprovide thetotal ID emailor mailingaddressfill out thecustomerfeedbackformlink an ESarticle inthe generalchatfollowup on aPIMdo anaudprovidetotal IDtalk offtag anassociate insomething fromimportantcommunicationchanneltake anescalatedcallgo to lunchon time andcome backon timeunlockan fdwccasewarmtransfer toan internalextensionuse specificacknowledgementstatementdirect anassociate tothe es articleon a smecallrequesta specialletterdo acallbackgo to breakon time andcome backon timeretainanaccountuse thetwo partclosinguse the 2partclosingagaintake adoubleescalatedcalluse specificacknowledgementstatement againanswer aquestion inthe generalchatsend anaccountto APIde-escalate acustomerprovide thetotal ID emailor mailingaddressfill out thecustomerfeedbackformlink an ESarticle inthe generalchatfollowup on aPIMdo anaud

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. provide total ID talk off
  2. tag an associate in something from important communication channel
  3. take an escalated call
  4. go to lunch on time and come back on time
  5. unlock an fdwc case
  6. warm transfer to an internal extension
  7. use specific acknowledgement statement
  8. direct an associate to the es article on a sme call
  9. request a special letter
  10. do a callback
  11. go to break on time and come back on time
  12. retain an account
  13. use the two part closing
  14. use the 2 part closing again
  15. take a double escalated call
  16. use specific acknowledgement statement again
  17. answer a question in the general chat
  18. send an account to API
  19. de-escalate a customer
  20. provide the total ID email or mailing address
  21. fill out the customer feedback form
  22. link an ES article in the general chat
  23. follow up on a PIM
  24. do an aud