providetotal IDtalk offfollowup on aPIMtag anassociate insomething fromimportantcommunicationchannelsend anaccountto APItake adoubleescalatedcallwarmtransfer toan internalextensionlink an ESarticle inthe generalchatrequesta specialletterde-escalate acustomerdirect anassociate tothe es articleon a smecalldo acallbackgo to breakon time andcome backon timego to lunchon time andcome backon timeretainanaccountuse thetwo partclosingprovide thetotal ID emailor mailingaddressanswer aquestion inthe generalchatunlockan fdwccaseuse the 2partclosingagainuse specificacknowledgementstatement againfill out thecustomerfeedbackformdo anaudtake anescalatedcalluse specificacknowledgementstatementprovidetotal IDtalk offfollowup on aPIMtag anassociate insomething fromimportantcommunicationchannelsend anaccountto APItake adoubleescalatedcallwarmtransfer toan internalextensionlink an ESarticle inthe generalchatrequesta specialletterde-escalate acustomerdirect anassociate tothe es articleon a smecalldo acallbackgo to breakon time andcome backon timego to lunchon time andcome backon timeretainanaccountuse thetwo partclosingprovide thetotal ID emailor mailingaddressanswer aquestion inthe generalchatunlockan fdwccaseuse the 2partclosingagainuse specificacknowledgementstatement againfill out thecustomerfeedbackformdo anaudtake anescalatedcalluse specificacknowledgementstatement

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. provide total ID talk off
  2. follow up on a PIM
  3. tag an associate in something from important communication channel
  4. send an account to API
  5. take a double escalated call
  6. warm transfer to an internal extension
  7. link an ES article in the general chat
  8. request a special letter
  9. de-escalate a customer
  10. direct an associate to the es article on a sme call
  11. do a callback
  12. go to break on time and come back on time
  13. go to lunch on time and come back on time
  14. retain an account
  15. use the two part closing
  16. provide the total ID email or mailing address
  17. answer a question in the general chat
  18. unlock an fdwc case
  19. use the 2 part closing again
  20. use specific acknowledgement statement again
  21. fill out the customer feedback form
  22. do an aud
  23. take an escalated call
  24. use specific acknowledgement statement