(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
direct an associate to the es article on a sme call
use specific acknowledgement statement again
link an ES article in the general chat
do an aud
take an escalated call
go to break on time and come back on time
request a special letter
fill out the customer feedback form
provide total ID talk off
answer a question in the general chat
take a double escalated call
unlock an fdwc case
do a callback
send an account to API
warm transfer to an internal extension
go to lunch on time and come back on time
use specific acknowledgement statement
tag an associate in something from important communication channel
