retainanaccountfollowup on aPIMdirect anassociate tothe es articleon a smecallde-escalate acustomeruse specificacknowledgementstatement againdo anaudanswer aquestion inthe generalchattag anassociate insomething fromimportantcommunicationchanneldo acallbacktake adoubleescalatedcallprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offrequesta specialletterunlockan fdwccasefill out thecustomerfeedbackformgo to breakon time andcome backon timeuse thetwo partclosinguse specificacknowledgementstatementtake anescalatedcallgo to lunchon time andcome backon timelink an ESarticle inthe generalchatsend anaccountto APIwarmtransfer toan internalextensionuse the 2partclosingagainretainanaccountfollowup on aPIMdirect anassociate tothe es articleon a smecallde-escalate acustomeruse specificacknowledgementstatement againdo anaudanswer aquestion inthe generalchattag anassociate insomething fromimportantcommunicationchanneldo acallbacktake adoubleescalatedcallprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offrequesta specialletterunlockan fdwccasefill out thecustomerfeedbackformgo to breakon time andcome backon timeuse thetwo partclosinguse specificacknowledgementstatementtake anescalatedcallgo to lunchon time andcome backon timelink an ESarticle inthe generalchatsend anaccountto APIwarmtransfer toan internalextensionuse the 2partclosingagain

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. retain an account
  2. follow up on a PIM
  3. direct an associate to the es article on a sme call
  4. de-escalate a customer
  5. use specific acknowledgement statement again
  6. do an aud
  7. answer a question in the general chat
  8. tag an associate in something from important communication channel
  9. do a callback
  10. take a double escalated call
  11. provide the total ID email or mailing address
  12. provide total ID talk off
  13. request a special letter
  14. unlock an fdwc case
  15. fill out the customer feedback form
  16. go to break on time and come back on time
  17. use the two part closing
  18. use specific acknowledgement statement
  19. take an escalated call
  20. go to lunch on time and come back on time
  21. link an ES article in the general chat
  22. send an account to API
  23. warm transfer to an internal extension
  24. use the 2 part closing again