unlockan fdwccasedo anaudfill out thecustomerfeedbackformdirect anassociate tothe es articleon a smecalluse specificacknowledgementstatementrequesta specialletteruse specificacknowledgementstatement againtag anassociate insomething fromimportantcommunicationchannelretainanaccounttake adoubleescalatedcalluse thetwo partclosinglink an ESarticle inthe generalchatanswer aquestion inthe generalchatuse the 2partclosingagainfollowup on aPIMprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offdo acallbackgo to breakon time andcome backon timewarmtransfer toan internalextensionsend anaccountto APItake anescalatedcallgo to lunchon time andcome backon timede-escalate acustomerunlockan fdwccasedo anaudfill out thecustomerfeedbackformdirect anassociate tothe es articleon a smecalluse specificacknowledgementstatementrequesta specialletteruse specificacknowledgementstatement againtag anassociate insomething fromimportantcommunicationchannelretainanaccounttake adoubleescalatedcalluse thetwo partclosinglink an ESarticle inthe generalchatanswer aquestion inthe generalchatuse the 2partclosingagainfollowup on aPIMprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offdo acallbackgo to breakon time andcome backon timewarmtransfer toan internalextensionsend anaccountto APItake anescalatedcallgo to lunchon time andcome backon timede-escalate acustomer

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. unlock an fdwc case
  2. do an aud
  3. fill out the customer feedback form
  4. direct an associate to the es article on a sme call
  5. use specific acknowledgement statement
  6. request a special letter
  7. use specific acknowledgement statement again
  8. tag an associate in something from important communication channel
  9. retain an account
  10. take a double escalated call
  11. use the two part closing
  12. link an ES article in the general chat
  13. answer a question in the general chat
  14. use the 2 part closing again
  15. follow up on a PIM
  16. provide the total ID email or mailing address
  17. provide total ID talk off
  18. do a callback
  19. go to break on time and come back on time
  20. warm transfer to an internal extension
  21. send an account to API
  22. take an escalated call
  23. go to lunch on time and come back on time
  24. de-escalate a customer