requesta speciallettertag anassociate insomething fromimportantcommunicationchannelprovidetotal IDtalk offanswer aquestion inthe generalchatlink an ESarticle inthe generalchatdirect anassociate tothe es articleon a smecallunlockan fdwccaseretainanaccountsend anaccountto APIgo to lunchon time andcome backon timeuse specificacknowledgementstatementdo anaudtake anescalatedcalluse thetwo partclosinggo to breakon time andcome backon timedo acallbackde-escalate acustomertake adoubleescalatedcalluse specificacknowledgementstatement againprovide thetotal ID emailor mailingaddresswarmtransfer toan internalextensionfill out thecustomerfeedbackformuse the 2partclosingagainfollowup on aPIMrequesta speciallettertag anassociate insomething fromimportantcommunicationchannelprovidetotal IDtalk offanswer aquestion inthe generalchatlink an ESarticle inthe generalchatdirect anassociate tothe es articleon a smecallunlockan fdwccaseretainanaccountsend anaccountto APIgo to lunchon time andcome backon timeuse specificacknowledgementstatementdo anaudtake anescalatedcalluse thetwo partclosinggo to breakon time andcome backon timedo acallbackde-escalate acustomertake adoubleescalatedcalluse specificacknowledgementstatement againprovide thetotal ID emailor mailingaddresswarmtransfer toan internalextensionfill out thecustomerfeedbackformuse the 2partclosingagainfollowup on aPIM

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. request a special letter
  2. tag an associate in something from important communication channel
  3. provide total ID talk off
  4. answer a question in the general chat
  5. link an ES article in the general chat
  6. direct an associate to the es article on a sme call
  7. unlock an fdwc case
  8. retain an account
  9. send an account to API
  10. go to lunch on time and come back on time
  11. use specific acknowledgement statement
  12. do an aud
  13. take an escalated call
  14. use the two part closing
  15. go to break on time and come back on time
  16. do a callback
  17. de-escalate a customer
  18. take a double escalated call
  19. use specific acknowledgement statement again
  20. provide the total ID email or mailing address
  21. warm transfer to an internal extension
  22. fill out the customer feedback form
  23. use the 2 part closing again
  24. follow up on a PIM