(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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fill out the customer feedback form
retain an account
de-escalate a customer
use specific acknowledgement statement again
use the two part closing
unlock an fdwc case
follow up on a PIM
warm transfer to an internal extension
take a double escalated call
do an aud
provide the total ID email or mailing address
use the 2 part closing again
use specific acknowledgement statement
request a special letter
tag an associate in something from important communication channel
take an escalated call
provide total ID talk off
go to lunch on time and come back on time
do a callback
go to break on time and come back on time
send an account to API
answer a question in the general chat
direct an associate to the es article on a sme call