fill out thecustomerfeedbackformretainanaccountde-escalate acustomeruse specificacknowledgementstatement againuse thetwo partclosingunlockan fdwccasefollowup on aPIMwarmtransfer toan internalextensiontake adoubleescalatedcalldo anaudprovide thetotal ID emailor mailingaddressuse the 2partclosingagainuse specificacknowledgementstatementrequesta speciallettertag anassociate insomething fromimportantcommunicationchanneltake anescalatedcallprovidetotal IDtalk offgo to lunchon time andcome backon timedo acallbackgo to breakon time andcome backon timesend anaccountto APIanswer aquestion inthe generalchatdirect anassociate tothe es articleon a smecalllink an ESarticle inthe generalchatfill out thecustomerfeedbackformretainanaccountde-escalate acustomeruse specificacknowledgementstatement againuse thetwo partclosingunlockan fdwccasefollowup on aPIMwarmtransfer toan internalextensiontake adoubleescalatedcalldo anaudprovide thetotal ID emailor mailingaddressuse the 2partclosingagainuse specificacknowledgementstatementrequesta speciallettertag anassociate insomething fromimportantcommunicationchanneltake anescalatedcallprovidetotal IDtalk offgo to lunchon time andcome backon timedo acallbackgo to breakon time andcome backon timesend anaccountto APIanswer aquestion inthe generalchatdirect anassociate tothe es articleon a smecalllink an ESarticle inthe generalchat

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. fill out the customer feedback form
  2. retain an account
  3. de-escalate a customer
  4. use specific acknowledgement statement again
  5. use the two part closing
  6. unlock an fdwc case
  7. follow up on a PIM
  8. warm transfer to an internal extension
  9. take a double escalated call
  10. do an aud
  11. provide the total ID email or mailing address
  12. use the 2 part closing again
  13. use specific acknowledgement statement
  14. request a special letter
  15. tag an associate in something from important communication channel
  16. take an escalated call
  17. provide total ID talk off
  18. go to lunch on time and come back on time
  19. do a callback
  20. go to break on time and come back on time
  21. send an account to API
  22. answer a question in the general chat
  23. direct an associate to the es article on a sme call
  24. link an ES article in the general chat