retainanaccounttake anescalatedcalltake adoubleescalatedcallgo to breakon time andcome backon timetag anassociate insomething fromimportantcommunicationchanneldo anaudsend anaccountto APIuse specificacknowledgementstatementfill out thecustomerfeedbackformgo to lunchon time andcome backon timelink an ESarticle inthe generalchatdo acallbackfollowup on aPIMuse thetwo partclosingunlockan fdwccaseuse the 2partclosingagainuse specificacknowledgementstatement againrequesta specialletterde-escalate acustomeranswer aquestion inthe generalchatwarmtransfer toan internalextensionprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offdirect anassociate tothe es articleon a smecallretainanaccounttake anescalatedcalltake adoubleescalatedcallgo to breakon time andcome backon timetag anassociate insomething fromimportantcommunicationchanneldo anaudsend anaccountto APIuse specificacknowledgementstatementfill out thecustomerfeedbackformgo to lunchon time andcome backon timelink an ESarticle inthe generalchatdo acallbackfollowup on aPIMuse thetwo partclosingunlockan fdwccaseuse the 2partclosingagainuse specificacknowledgementstatement againrequesta specialletterde-escalate acustomeranswer aquestion inthe generalchatwarmtransfer toan internalextensionprovide thetotal ID emailor mailingaddressprovidetotal IDtalk offdirect anassociate tothe es articleon a smecall

Chill Room Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. retain an account
  2. take an escalated call
  3. take a double escalated call
  4. go to break on time and come back on time
  5. tag an associate in something from important communication channel
  6. do an aud
  7. send an account to API
  8. use specific acknowledgement statement
  9. fill out the customer feedback form
  10. go to lunch on time and come back on time
  11. link an ES article in the general chat
  12. do a callback
  13. follow up on a PIM
  14. use the two part closing
  15. unlock an fdwc case
  16. use the 2 part closing again
  17. use specific acknowledgement statement again
  18. request a special letter
  19. de-escalate a customer
  20. answer a question in the general chat
  21. warm transfer to an internal extension
  22. provide the total ID email or mailing address
  23. provide total ID talk off
  24. direct an associate to the es article on a sme call