(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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follow up on a PIM
do an aud
link an ES article in the general chat
do a callback
provide total ID talk off
use specific acknowledgement statement
send an account to API
warm transfer to an internal extension
fill out the customer feedback form
use the two part closing
unlock an fdwc case
use specific acknowledgement statement again
provide the total ID email or mailing address
take an escalated call
use the 2 part closing again
direct an associate to the es article on a sme call
retain an account
de-escalate a customer
go to lunch on time and come back on time
tag an associate in something from important communication channel
