(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
take a double escalated call
use specific acknowledgement statement again
use specific acknowledgement statement
use the two part closing
go to lunch on time and come back on time
send an account to API
unlock an fdwc case
provide the total ID email or mailing address
do an aud
tag an associate in something from important communication channel
provide total ID talk off
use the 2 part closing again
answer a question in the general chat
de-escalate a customer
go to break on time and come back on time
fill out the customer feedback form
direct an associate to the es article on a sme call
