(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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fill out the customer feedback form
unlock an fdwc case
answer a question in the general chat
request a special letter
do a callback
send an account to API
link an ES article in the general chat
follow up on a PIM
take a double escalated call
retain an account
tag an associate in something from important communication channel
use specific acknowledgement statement again
use specific acknowledgement statement
warm transfer to an internal extension
go to break on time and come back on time
direct an associate to the es article on a sme call